On Friday night, January 30, 2026, during an incredibly stressful situation involving my father's…read moreskilled nursing facility, the ER team at UCLA Medical Center in Orange stepped up in a way I will never forget. It was a busy Friday night, yet the staff treated my father with urgency, dignity, and genuine compassion. What could have been a chaotic and impersonal experience instead felt human and attentive. After we arrived, the ER team worked tirelessly -- not just medically, but administratively -- coordinating with insurance, social workers, and case management. When my father became stuck in the ER due to complications with his prior facility refusing readmission, the UCLA team did not give up on him. They continued advocating, communicating, and ultimately helped secure placement in a better facility after nearly a week in limbo. That level of follow-through meant everything to our family. I especially want to recognize Nurse Claire in the ER. Her kindness and humanity were extraordinary. She gave my father blankets, made sure he was comfortable, and even offered me blankets, food, and water during a long and emotional night. She cleaned my father up with such care and dignity. After 10 hours of uncertainty, she brought calm, reassurance, and genuine bedside compassion that I will never forget. I also want to thank Dr. Carson Dangberg for advocating for my father during a very unfortunate situation. His professionalism and willingness to step in made a real difference. In one of the hardest moments for our family, this ER team reminded us that healthcare can still be compassionate and patient-centered. We are deeply grateful.

High-Risk Pregnancy Care Felt Unsafe, Rushed, and Poorly Managed:…read more I am writing this review because my family's experience with UCI Labor & Delivery was extremely disappointing and scary, especially because my sister was considered a high-risk pregnancy due to her age, diabetes, and other medical concerns. My sister was originally supposed to be induced at 5:00 AM on Sunday, 4/26, but there were no beds available. Later that day, around 6:00 PM, the hospital called and told her to come in around 9:00 PM. When she arrived Sunday night around 9:00 PM, she was brought in, but instead of starting the induction process and properly monitoring her as a high-risk patient, she was discharged around 1:00 AM because they needed the beds. This was extremely upsetting and concerning. A high-risk pregnant patient should not be sent home in the middle of the night because of bed availability. By around 8:00 AM the next morning, she started bleeding and had to rush back to the hospital. A nurse apologized and said they were sorry, which only made the situation feel even more concerning because it seemed like they knew the situation should not have been handled that way. Once she was back at the hospital, the experience continued to feel chaotic and poorly managed. The hospital appeared to be short-staffed, and communication was not reassuring. Her epidural was delayed because the doctor kept getting pulled away. She was in significant pain, and for a high-risk patient, the delay in pain management felt unacceptable. By Monday, 4/27 at 12:49 PM, she was around 4-5 cm dilated and waiting for medication to help her dilate more. Around 3:51 PM, contractions were getting stronger, and she was waiting for the epidural. Then around 6:25 PM, we were told she needed an emergency C-section. This was terrifying for our family, especially after everything that had already happened: the delayed induction, being sent home due to lack of beds, having to rush back because of bleeding, short staffing, delayed epidural, and poor communication. Thankfully, the baby was born Monday evening and is okay, and we are extremely grateful for that. However, the process leading up to the delivery was stressful, scary, and poorly handled. I understand hospitals get busy, but bed shortages should never come before the safety of a high-risk pregnant patient. My sister should not have been discharged at 1:00 AM, only to have to rush back by 8:00 AM bleeding. This experience left our family feeling like patient safety, communication, and high-risk pregnancy care were not prioritized the way they should have been.

I went to the ER and got the best care... Checking in was easy. Triage was fast. Registration was…read moresmooth and easy. And getting seen by a nurse practitioner was quick. I received the care I needed and the staff was very caring, polite, professional, and kind. They worked very fast and handled me with compassion. There's absolutely nothing bad I could say about my visit. Thank you to the ED for taking care of me when I needed emergency care. I even cried there because I was going through so much physical pain due to a freak accident injury, so they were very kind to me. Made me comfortable since I was scared and I went alone during my visit. I was quite scared and didn't know what was going to happen, but I felt very taken care of. Meds were given immediately, and I was checked up on.

I think all the UCI Health services are excellent. I really think you can't go wrong. I would…read morealso say that Hoag is just as good. I think the difference is that UCI is public/private partnership and you get more "value".

I went to Providence/St. Joseph ER for a serious cut to my hand. After several hours, they were…read moreable to stabilize it. During which, they arranged for surgery that night with Dr. Gittings. He met me briefly prior, and explained his plan. My understanding from him, post-op, was that it was difficult. My post-op visits to his office were very efficient, and nurses and staff most courteous. Dr. Gittings is very approachable, sincere, and explains things very clearly. While there were a number of patients waiting each time, the waiting room was quiet and no one seemed to wait very long. My hand? Back to normal. Thank you Dr. Gittings and staff.

Waited 30 minutes to get into the room. Waited 30 more minutes in the room for someone to come…read more Waited 10 minutes for an X-ray tech after that. Doctor was in and out within 3 minutes. Waited 10 minutes after the doctor came in just to get a paper with my MRI order. Keep in mind the only parking here is pay by hour.

I had a prenatal appointment here. I set up my appointment by going to their website and clicking…read moreon "Request to Schedule". I received a call to schedule my appointment the same day. The day before my appointment I called their office and had to leave a message. They called me back within the hour and were very patient and friendly. My appointment the next day was at 8am. Parking was a breeze and every single staff member I dealt with was very professional and friendly. I don't normally leave reviews for doctor offices but all of these negative reviews really surprised me so I felt compelled to share my experience. My whole appointment took less than an hour and a half. I had a perfectly pleasant experience.

This is a good place to go for genetics. Dr. Neda Zadeh goes above and beyond providing patients…read morewith the best care possible. She is very attentive and listens to all your needs. This is one of the only places that has pediatric and adult genetics in Orange County. Checking In to your appointment was easy and the receptionists are always so friendly and kind. The genetics coordinators are also so friendly and very helpful. If you are looking for the best geneticist for pediatric and adult, look no further than Dr. Zadeh. My overall experience with my visit was a 10/10.

Huge thanks to Naomi and Carol at Sunrise Multispecialist Medical Center for helping me complete my…read morepulmonary function test (PFT) as a new walk-in client & law enforcement medical clearance! Their clear guidance, tips, and encouragement made the whole process smooth and even fun! Highly recommend them if anyone wants expert support with a smile & good vibes!

Very quick and easy, people here are very nice, work smooth, actually care for the patient, which…read moreis rare. I appreciate the x-ray tech, Bryant took care of me, very professional and nice. 10/10

I came in here to receive some books on my recent gastric sleeve surgery. I also had a pre-op visit…read moreby a NP here as well. I'm currently taking a virtual class offered every Tuesday at 6pm for a Bariatric support group. Staff is usually pretty friendly. In the past, I have taken some of the health classes. The one that I enjoyed the most was the smoking cessation class. It got me to stop smoking and have been smoke free for going on 8 years now! They offer a wide variety of classes for many different topics. I highly suggest looking into them!

Kaiser offers a healthy balanced life style program and great follow up with medical careread more

I had to come here to get an EMG test on the right side of my body for my chronic pain and having a…read morehard time walking. They didn't greet me when I walked in but i signed my name in. It was empty inside, but then someone a little bit later asked if I had been helped. I sat on one of the couches so I can lift my leg up because it was hurting so bad. I got dropped off and then took an uber home because I wasn't sure how much it would hurt after and since I was already in pain I figured it was safer. First they did a simple test then the EMG test with needles. I just gotta tell you it hurt like hell. The nurse that took me back was really sweet and friendly and sort of talked me through the process before the dr came in to do the EMG test. When the dr came in she was nice I couldn't tell if she was being all the way nice or not but she did answer all my questions and told her all my pain and symptoms she made a note for my neurologist. When she first put the needles in my arm it wasn't bad but then she got to my leg and that oh my gosh hurt like hell. I couldn't handle it cause of how bad it hurt. She couldn't do more cause it was too much for me. But she did get enough of a reading she said to send to my neurologist at least. I see a lot of bad reviews for this place, glad I didn't look at them before i went lol. But glad they took me seriously and tried to help me as best as they could and appreciate the kindness of the nurse bringing me a warm blanket since it was so cold in there. I didn't have a bad experience I would come back again. Hopefully they can give me some answers Have a beautiful day, be kind to all your patients. Aloha

For context, I work in the medical field and have worked for many different medical organizations…read morelike Providence and Kaiser. My wife had her well women exam completed by the NP at this location. She has a IUD in place and wasn't sure the date or the type. The NP said that she could electronically message her that information through the EMR. It was only a simple message that was sent to the NP. There was no indication that there would be an charge associated with the online messaging. She logged into her billing portal and found there was an $80 fee associated with this. In all the places I have worked before, never have myself or any other providers or the organizations billed a patient for messages! This is blatant extortion by the people that run UCI health, to take advantage of patients. I am sure there was some training involved to direct this provider to bill for such trivial tasks. Also the facility/doctor fees UCI charges are exorbitant compared to other places. WARNING to future patients, don't go with UCI otherwise you will get a shocking medical bill afterwards!! I plan to fight this and if things don't change, then escalation will be the next course of action (ie news, state representative).

For the past month or so this facility became a regular visit for consultation with Dr Barrera to…read moreInfusion department for chemotherapy treatment and honestly, I'm very grateful for the outstanding service from medical treatment to customer service at check in just the whole team and staff are top service Dr. Barrera is one of the most kind, polite Dr's I had come across the level of respect and care he provides to his patients is outstanding unbelievable beyond my expectations, he truly cares about his patients he takes the proper time to go over treatment plans and medication asses the concerns and not only at his office but even by phone when you can will questions and concerns he will address he goes above and beyond he's truly a gem that is very passionate about his profession Elizabeth his assistant is very professional friendly and always caring about the patients and confident they provide blankets or drink as long with the other gentleman I can't remember his name he was there in our last visit But at any given time you need to get treatment for cancer this staff and facility is the place to go with 5 star service professionalism they go above and beyond, I'm very grateful for the service and treatment and care they have provided to give the best quality life ease free of pain

Staff is very considerate and professional. We are comforted by their friendly yet professional…read moredemeanor. Randy & Catherine Hix.

Excellent experience today at St. Joseph Urgent Care! I parked in the parking garage just east of…read morethe building. The facility was spotless. Check-in was simple. The two ladies helping me with that process were great, they were very helpful in explaining things. I was seen quickly, within 10-15 minutes of my arrival. Sergio helped with taking my vitals and noting my symptoms. He repeated my blood pressure test after the first one was pretty high. He encouraged me to relax in between and breathe deeply. Of course, the second reading was better. He was very professional and compassionate! I saw Dr. Victor Nekrasov, who did a thorough examination and discussed the symptoms I've been having. I felt that his questions were good, and I did not feel rushed at all during my time with him. He prescribed a few meds, and I was on my way. They confirmed which pharmacy I preferred, and I opted for CVS located across the street. I was encouraged to return to the clinic and/or follow up with my PCP if symptoms did not improve. It was a very good experience overall, and I would not hesitate to return or recommend this facility to others.

The best urgent care around. Clean. Prompt service. Great friendly staff. Great attention to…read morepatient's care and service. Our family has been there a few times. Highly recommend.

The lady with the glasses that books the appointments is unprofessional and rude. She fails to show…read morerespect and understanding, she makes the office look bad. Once I get her name I will update.

I had my eyes tested with them at a mobile clinic at the Garden Grove Elks club for a Veterans…read moreStand down. They also offered dentistry that day for fillings or extraction. I had broken my glasses, so I only needed that service... They had a good selection of frames. Offered both a set of readers of needed or like I needed distance. They brought a bunch of volunteers. The pace moved quickly. You could get a exam and glasses in about 30 minutes. I don't know how the orange city site works... But you can line up shortly before opening and sign in quickly. I went there by mistake once when I needed the elks club location. Thank you for blessing me. Prayers for your team...