Glass table top delivered on time and in excellent shape. We have had a long-standing relationship…read moreover the years and have never been disappointed in their workmanship!

We were in need of windows and a front door on our business. After calling several contractors,…read moregetting estimates and advise, we went with Lubbock glass and mirror. Big mistake. The salesman came over and told us that he could order and install a door that would fit the opening. After waiting 6 weeks for the "special order" door to arrive, it was brought to our business by the installers. After removing the old door, and attempting to install the new door, they discovered that they had ordered the wrong door. They called their boss and he informed them that it was a standard door and that we would have to enlarge the opening. The installer stated that we would get a refund because we didn't get our "special order" door, yeah that didn't happen. After getting the opening enlarged, which by the way cost an additional $1200, the installers came back 3 different times to install the door. They were unable to get it level and square. Eventually had to hire another contractor to level and square and finish the door. They will give you all kinds of excuses why they can or can't do something, but if you want it done correctly call someone else.

Amazing work and great employees! 100 % recommend. Very professional and kind, and they made sure I…read moregot exactly what I wanted every step of the way.

A woman answered the phone rather than a message machine. It was the 5th company I had called…read morebecause I was going in the order listed on Yelp. I had left messages with the other companies. She was superbly helpful to my situation of a broken glass refrigerator shelf. She explained all the options which I am now going to follow.

I call them for all my glass and mirror needs....they are…read morethe best !! And they did a great job on a small mirror project that I couldn't even get several other companies to think about. Very professional , friendly, & competent !

Action Glass replaced a couple of broken windowpanes for me. They were professional and friendly…read more They were able to get the work done quickly and the job was well done.

These guys really screwed me. They used what seems like bathroom calk to replace a very expensive…read morewindow. They said I could sand and paint it after it dried. That was impossible so I called to complain. The manager claimed this was far superior to traditional glazing. But it looks very crappy and the realtor who is going to sell my house agreed. So I hired someone to get that stuff off so we could put on glazing around the window, but it was so difficult to remove the glass cracked. I sent these guys pictures of how awful it looked, and I got back silence. They didn't care that their work was crap.

Neil and Melissa were amazing. Did great work, quickly, with better prices than anyone else! I…read morecan't recommend Glass Doctor enough!

Worst customer service ever. Never seen anyone get upset about attempted negotiations. Never use…read morethis service

We ordered some desktop glass from this business. After it was miss measured and miss cut by them,…read morenot once but twice, we called on Tuesday to check on why the glass that was promised on Friday was not delivered and when we might expect it. The owner proceeded to cuss out our employee. I called and cancelled our orders with them. I'd suggest others avoid them and go with one of the other local glass companies that's will appreciate your business.

We used Glass Guru to build a complicated shower enclosure for our recent primary bathroom remodel…read moreand they did an amazing job! They were extremely professional, the price was reasonable (considerably less than the next closest estimate), and the work was flawless. Our enclosure was ready at the promised time and promptly and expertly installed. We could not be happier. Glass Guru of Lubbock exceeded our expectations!

Be advised if you are in need of a professional company with great service, I honestly and most…read moredefinitely recommend utilizing Glass Guru. First of all upon contacting the company you will be greeted by Clay or Wendy and they will listen to your concerns and needs without walking over you and trying just to sell you something you don't need. Second, they will send out a representative in a short and timely manner to give you a estimate and observe and explain what they can do for you. NOTE: During this process they will listen to all your questions and WIll NOT attempt to just make another dollar off of you. FYI- I attempted to gain three estimates by three different companies with Glass Guru being one of them. The other two showed me a very poor experience by one showing up and asking me what the dimensions were and did not in my mind look like they should be earning my business. The other company didn't call back as they stated or show up to give me a proper estimate. Clay, with Glass Guru arrived and tackled the scenario right away and took many measurements and showed me, and made me feel comfortable that he knew exactly what to do for the job at hand. I highly recommend this company to each of you that need services professionally completed either in your residence or businesses. Clay and Wendy, I want to say thank you very much and may God Bless you throughout your business and life's. Y'all truly are the best and I wish y'all all the success in the future. I will be utilizing you again for all my needs that may pop up at anytime in the future. You get a five star rating out of five in my mind.

I would never use glass tech again. Jessica is rude and completely unprofessional. We waited 5…read moremonths to have our glass re-installed around our shower. Every time we inquired about the hardware, which is what they were apparently waiting on, we were given different answers. They're just lied to us and our contractor over and over. Jessica told me that the hardware on our shower was outdated and hard to find. Miraculously I found it in stock with another glass company in town. Do yourself a favor and choose another glass company. These people don't care about you.

Ordered a custom glass shower enclosure in March. There were multiple issues. Glass tech brought…read morethe wrong piece out 3 times. Shower leaked. Caulking had to be redone. Now entire shower shakes when opening the door. Needed bar for support. They ordered wrong one. Now telling us it is unavailable in the finish we chose. One problem after another. Poor communication. We paid the balance pending the bar they assured us they had in stock, and now it is unavailable. Bad experience all around. It is now June and the job is not complete.

Great job. Have used them to fix my thee full length doors. They were on time and always did a…read moregreat job.

They provided an excellent service and very polite. Price was competitive with a quality product.read more

David was able to find and install a replacement rear passenger side window in our 2000 Chevy…read moreExpress 1500 conversion van - did the installation in our driveway! None of the nationally franchised glass shops would even attempt to find a replacement. Price for window and installation was reasonable. Highly recommended.

David took a down payment from me for roof glass repair in October 2022. He promised 1-2 week turn…read morearound time. He made a number of excuses over the following months and never did the work. He is refusing to refund my money. Terrible service. Scam. I do not recommend you use his service. If you do, don't prepay for material.