We had to replace a window on our home due to lawnmower debre. The windows were not something they…read morehad readily available so they got right on it and got it ordered and was back in business in know time. They provided great and quick service and always answered the phone. Price was not on my radar due to the circumstances but I believe they keep it inline with the market price.

We purchased an older home in Rush Park that had the original windows and didn't function very…read morewell. We started shopping for windows and frankly were stunned at the prices companies were charging. We were familiar with replacement windows because we replaced them in our home in Dallas, pre-Covid. After meeting with several window companies in Lubbock we about to give up when walking in our neighborhood on night came across a yard sign of Reid It Right Construction. We received a bid to replace our windows and were very surprised at the reasonable price. Even though it was still a supply chain issue we finally received our windows and within days, Nathan and his team of installers had us new windows. We can't recommend Nathan and his company enough. Give them a call.

Quality Exteriors did a fantastic job installing our windows. The windows came in about a month…read moreafter they were ordered, the installation crew called and setup an appointment when they would be here to install the windows. It took the crew about a day and a half to install our windows and clean up after themselves and bam they were gone and all 17 windows looked great. They had one young man inside with a vacuum cleaner cleaning everything. We got our 1st full months electric bill and July was hotter than last year and we used less electricity this year and our bill was about $30.00 less than last years. That sounds like money in my packet and that is the way I like it. Quality Business-Thats my kind of business. I would highly recommend this business to anyone.

We recently got new windows for our house. I conducted extensive research & fou d that their…read morewindows are AAMA certified & have the highest average efficiency ratings from the NFRC of any window sold around Lubbock. I was unable to be there for the first sales appointment, so they came back & showed me their windows again! The order only took about 6 weeks to fill & they installed right away. Installers did a great job and even re-set the dining room table after they finished cleaning up! Overall this was a great experience & I highly recommend them to everyone!

Amazing work and great employees! 100 % recommend. Very professional and kind, and they made sure I…read moregot exactly what I wanted every step of the way.

A woman answered the phone rather than a message machine. It was the 5th company I had called…read morebecause I was going in the order listed on Yelp. I had left messages with the other companies. She was superbly helpful to my situation of a broken glass refrigerator shelf. She explained all the options which I am now going to follow.

Excellent Company. They do superior work and are prompt. Great customer service. I had him do…read moremultiple projects over time and Dave always came through. He did siding on my small shop building and an upstairs room/ Also all soffits and facsia and ceilings on 3 porches. He also redid porch columns and the concrete base. Highly recommend.

After some hail damage to my house I requested quotes from several companies, Dave was the only one…read moreto respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material to keep the underside closed until they did finish. And the trim they installed around the inside of the windows looks great! Dave came by when the work was done to inspect the job and collect the check, waiting until the job was all the way finished to ask for payment. I will recommend D & B Ultra Exteriors to anyone that needs windows, siding, or skirting.

Glass table top delivered on time and in excellent shape. We have had a long-standing relationship…read moreover the years and have never been disappointed in their workmanship!

We were in need of windows and a front door on our business. After calling several contractors,…read moregetting estimates and advise, we went with Lubbock glass and mirror. Big mistake. The salesman came over and told us that he could order and install a door that would fit the opening. After waiting 6 weeks for the "special order" door to arrive, it was brought to our business by the installers. After removing the old door, and attempting to install the new door, they discovered that they had ordered the wrong door. They called their boss and he informed them that it was a standard door and that we would have to enlarge the opening. The installer stated that we would get a refund because we didn't get our "special order" door, yeah that didn't happen. After getting the opening enlarged, which by the way cost an additional $1200, the installers came back 3 different times to install the door. They were unable to get it level and square. Eventually had to hire another contractor to level and square and finish the door. They will give you all kinds of excuses why they can or can't do something, but if you want it done correctly call someone else.

UPDATE: 7/2023 The first two sliding patio doors had to be…read morere-ordered due to the original measurements being wrong by several inches. (These are $15K each. We did not have to pay for their mistake.) Ultimately, the new doors were ordered and installed correctly after several more weeks. BUT this is because our project had their best contractor/installer (Anthony) on it. Anthony did a fantastic job, and was apologetic for all the issues (obviously, he personally had nothing to apologize for - but his employer does). The local supervisor/foreman quit the same day he visited with the new installer, and realized the measurements were incorrect. The installer (nor us) had any idea the foreman was about to quit (after abt. 4 months on the job); but he inherited all the problems. At no point during this time, did anyone from Pella management (in Dallas) bother to contact us, provide more context, or just as a basic courtesy. They were entirely hands-off, leaving all the issue to the local office, which is apparently in bad shape. To Pella North Texas: SHAME ON YOU. This is BAD BUSINESS PRACTICES. 100% Stand-up for your product/service. Don't just leave your employees/crew and customers blowing in the wind. To Pella Corporate: If your associates who operate at the local level can't get their act together, then perhaps you should consider pulling your license/sales agreements... assuming you care about your brand. Case in point: We will never do business with Pella (any location) ever again.

I met Stephanie McFadden to get help on replacing all of my windows and doors. It was a great…read moreexperience. She is super knowledgeable about the products and helped me find the best windows and doors for my situation. She is also a pleasure to be around which makes the process that much easier. Tyler and Coby came and did the walk through for accurate measurements and asked very detailed questions to make sure that everything turns out perfect from beginning to end. I feel very confident that what I ordered will be an exact match and a seamless project from beginning to end. So glad I came to Pella!

We have a kitchen island top being replaced with a nice wood board. The Henry crew show up…read moreprecisely on time. However, the communication with Sales Rep, Cathy talks over the customer. When arriving at the store office, she had communicated a completely wrong coloring of wood. We were able to correct before it is to be installed, thank goodness. Communication is key. Listen to your customer! Don't believe your words are more important than your customer's words. In a few weeks the island will be completed and I have no doubt, it will be perfect. I will add to the review post construction.

I appreciated their response time and professionalism however, they quoted over $9,300 to sand and…read morerepaint a small kitchen that's already been mostly sanded. To be fair, the previous tenants used black outdoor spray paint but, when I tried to ask about the quote and why it was so expensive, they never got back to me. Not only was it over $9,300 for a 10ft hallway kitchen, but they didn't even try to help me understand why they were asking for that much or try to work with me. During the quote process, they offered to repaint the trim and get rid of all the black, and have it done within a week and a half. The cabinet drawers and faces were already completely ready to paint. All that needed done was the trim, door trim, around the cabinets, and the cabinets themselves. I've seen other great reviews, nothing detailing the price, if you're thinking about working with them, ask for a quote, can't hurt, but always compare with other companies and other reviews. I'd be willing to hear them out about why it was so expensive. Maybe the spray paint makes it infinitely harder or the fact that it was black? Either way, way out of our budget ‍

long overdue review but had the pleasure of serving some of their employees at my job and reached…read moreout for a home project i've been working on and was blown away by their punctuality and work ethic and personability. even if they just opened they already have the professionality and potential of becoming a well respected and long term store in this industry and i can't wait to see these amazing hard working individuals meet their potential