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    South Pacific Storage

    5.0 (1 review)

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    1 year ago

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    Public Storage

    Public Storage

    (28 reviews)

    West Omaha

    Never experienced such a hassle-free, accommodating and exceptional customer service at a storage…read morefacility as I have at the 144th st location. Ben and DJ were helpful from the very start to the last day of my storage unit. Ben had walked me through the easiest method of payment processing and assisted when I had an issue with the gate opening(my error on the app). When I reached out to let them know my last day of usage, DJ seamlessly took care of the final invoice and received the confirmation email swiftly upon our conversation. Their attitude, patience and knowledge made this storage experience a template by which all business personnel facing customers should mimic. Without doubt, the next time I am in need of a storage unit, the 144th st location will be my go-to.

    ZERO STARS IF I COULD! The manager is one of the rudest people I have ever talked to. first they…read moredouble charged me one month and then told me I had to call my bank to get a refund because they won't do it. so the next month my auto pay didn't work because of that... so they charge me a late fee. then when I cancel my membership my app stopped working so I couldnt get in to get the rest of my stuff and cindy calls me and tells me shes charging me 250 dollars for a couple little boxes that were left and I have to pay another full month because I wasn't all the way out by the 1st. but how could I if my app stops working? total bs! oh and not to mention they give u a great deal to start with but every month or two your rate increases 50 bucks. total scam! never again will I use this place and I wouldn't recommend you do either. (the district manger is pretty nice tho ok the phone)

    South Pacific Storage - selfstorage - Updated May 2026

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