good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.

Professional and courteous service. We are so pleased with the appearance of our circa 1800…read morerepointed chimney! We highly recommend Dave's Chimney!

I would unfortunately NOT recommend Dave's Chimney. On the day of an early AM (7:00) pre-scheduled…read more(several weeks) appointment, Dave arrives--but instead of doing the work, unexpectedly, and before I could even get to the door, leaves a note at the door simply stating "Had knee surgery, roof too much for me, sorry." No other explanation, no courtesy of conversation. I am casting no personal aspersions--but this was totally unacceptable and unprofessional behavior. He left a text with the same message. I tried to call and to text him back immediately--no answer and no response. If he indeed had knee surgery and there are "a lot of jobs I can't do anymore" (per his note)--I should have been told that in advance, certainly not on the the day and time of the appointment! At no time in making the appointment--or before the date--did Dave give me this information, or inquire about the pitch of the roof. (And aren't Chimney cleaners supposed to be able to do roofs by definition??!!). VERY disappointed to say the least. I would NOT recommend Dave's Chimney & Mason Service.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

We have been using The Original Chimney Sweep for six years now. They are very professional from…read morethe office employees to the sweep technicians. The sweep techs are incredibly neat about their work, friendly, courteous and seem to take extreme care and pride in what they do. I will continue to have them clean our chimney at least every other year.

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

We needed a fireplace and chimney cleaning. Vaughn came out and did the work. He was great…read more Professional and courteous. We will be sure to have Larry and men (especially Vaughn) back for our next job.

They charged me $890ish for one chimney topper. Took over a month to come in. After spending…read more$1,200 on two chimney cleanings, birds got back into the chimney and I wondered why is my chimney cap not in stock? Even the most expense I found was $300 and so I told Mr Fusaro it was overpriced chimney cap and the cost of the cap and to screw it on at almost $900 after spending $1200 was insane. He got mad and sent a nasty text to me. Well by the time I found a the HOP accreditation "sanctioned" company to come out, yep birds and nests were back in the chimney... get this; I paid another $700 but it was TWO Chimneys, Two mesh stainless steel caps and labor. Here's the thing... At times you get local companies been around a while who look at your address and charge you an absurd amount. When in fact it's always sad when a Mystic company takes advantage of Mystic homeowners. Fusaro charged me outlandish price of $1200 to clean two chimneys because he said I called him on a weekday emergency.. fact is I had three other companies who would have done it. I mistakenly gave him my box thinking he wouldn't rip me off. Or proselytize their Jehovah Witness belief on me during my working hours. I was so fun and kind until he looked up to the clouds and quoted me $1200 for two chimney cleaning. Then another near $900 for ONE cap. I put 1/2 down on the cap. But got my money back. Oh! I did ask for the name brand and size of cap to check the price myself. HE was PISSED! yup... I'll never trust them again. And the fireplace chimney cap? They barely screwed it on, fell off next day.

rating when they show is OUTSTANDING!! but we had an appointment today from 9-11am.... no…read moreconfirmation call'''' called the office all day to voicemail no call back only to hear up to three business days..... Don't have a thriving business if you don't have the customer service. They are instrumental but failed this time.....not sure what happened but we are a family pf five and a dog which we had to upheaval everyone including boarding our dog all to a no show and no call back

Great experience. Definitely cares. I need 85 characters. What else can I say. They…read moreshowed up, did what they promised. What else can I ask for.

Wow, amazing customer service and amazing service! I highly recommend that if you're looking to…read morehave chimney affected and cleaned that you call Dan he is amazing and even though he was on vacation when I called and left a message, talk to me and he was the best fit for my family and I. He's also affordable in comparison to many competitors so we are happy. Honestly, just call Dan schedule your appointment and I know that you'll be happy.

On time. Good work. Good prices. Quality work. Will book him again for further cleanings.read more

I chose DePietro Roofing after getting 3 quotes, comparing the 3, and going with the best offer. I…read morehad the work done in late Feb, so they were able to start within days, weather permitting. They had to strip down 2 layers, and unfortunately they found unseen rot and had to replace some plywood panels, which changed the cost. I already suspected as much so wasn't shocked and they had been transparent with the cost before starting the job. The crew of 5 or so workers were there before 7am and they were mostly done by 1pm on my ranch house. The supervisor was there for the entire job and his supervisor dropped by several times throughout the day, as well being there for the start and finish. The crew did a very good job of cleaning up and checking for nails with a magnetic sweeper. I was very pleased with the work and am happy with my pretty new roof. I will be recommending them to anyone who needs roofing work done.

We're out of state landlords, which makes it a bit more complicated to get home repairs scheduled…read more We're also at the mercy of tradespeople, hoping they have integrity. RI Chimney provided excellent service. They called our tenants to schedule the work at a time that was convenient for them, while not bothering them with the invoice, instead sending it directly to us via email. Our tenants reported in to tell us that the gentleman who do the work was prompt, courteous, and professional. The original quoted price was what was invoiced, and the pricing for the work done was very reasonable. Our invoice even included pictures since we are unable to be there to see it in person. We couldn't be more pleased!

I had my chimney and fireplace cleaned. I was able to make an appointment easily and with fairly…read moreshort notice. He arrived on time, and provided service quickly. Also, the price was definitely fair. All in all, I was very happy with my choice to go with Heritage Chimney.

From the owner: Heritage Chimney is a full service and masonry company specializing in protecting and maintaining…read moreall of your chimney's needs to assure a safe and efficient home heating environment. It's been a cold winter this year; and increased use of fireplaces, woodstoves, and oil furnaces leads to the build-up of soot and creosote, encouraging the potential of a chimney fire. Maintain your chimney and protect your home! From cleanings and inspections to repairs and rebuilds, Heritage Chimney offers more than 10 years of experience in Southeastern Connecticut, and is accustomed to working on all types of chimneys, regardless of age or size. y specializing in protecting and maintaining all o