good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.

Professional and courteous service. We are so pleased with the appearance of our circa 1800…read morerepointed chimney! We highly recommend Dave's Chimney!

I'd give zero stars if I could. Called Dave to make an aapoint to clean my chimney and wood burn…read morestove. We set an appointment for 3 weeks out. They day comes and Dave never shows up and never calls. I call him and he tells me his truck is being repaired so we need to re-schedule. He gives me an appointment 3 weeks out. The next appointment comes and again, no call- no call. I call Dave and he tells me hes stuck on a job and can't make it, but he'll text me to re-schedule. He never texts me, so I tect him. He responds 5 days later with a text telling me I have a block on my phone and he can't get through and tells me "It's my problem, not his". But I got the text and was able to able to get both his call backs after I called him to see where he was on day of appointment? Stay clear of this guy, worst service I've experienced in long time.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

We needed a fireplace and chimney cleaning. Vaughn came out and did the work. He was great…read more Professional and courteous. We will be sure to have Larry and men (especially Vaughn) back for our next job.

They charged me $890ish for one chimney topper. Took over a month to come in. After spending…read more$1,200 on two chimney cleanings, birds got back into the chimney and I wondered why is my chimney cap not in stock? Even the most expense I found was $300 and so I told Mr Fusaro it was overpriced chimney cap and the cost of the cap and to screw it on at almost $900 after spending $1200 was insane. He got mad and sent a nasty text to me. Well by the time I found a the HOP accreditation "sanctioned" company to come out, yep birds and nests were back in the chimney... get this; I paid another $700 but it was TWO Chimneys, Two mesh stainless steel caps and labor. Here's the thing... At times you get local companies been around a while who look at your address and charge you an absurd amount. When in fact it's always sad when a Mystic company takes advantage of Mystic homeowners. Fusaro charged me outlandish price of $1200 to clean two chimneys because he said I called him on a weekday emergency.. fact is I had three other companies who would have done it. I mistakenly gave him my box thinking he wouldn't rip me off. Or proselytize their Jehovah Witness belief on me during my working hours. I was so fun and kind until he looked up to the clouds and quoted me $1200 for two chimney cleaning. Then another near $900 for ONE cap. I put 1/2 down on the cap. But got my money back. Oh! I did ask for the name brand and size of cap to check the price myself. HE was PISSED! yup... I'll never trust them again. And the fireplace chimney cap? They barely screwed it on, fell off next day.

They kept their quoted price and guys were nice and respectful, always knocked if they needed…read moresomething and were friendly.

rating when they show is OUTSTANDING!! but we had an appointment today from 9-11am.... no…read moreconfirmation call'''' called the office all day to voicemail no call back only to hear up to three business days..... Don't have a thriving business if you don't have the customer service. They are instrumental but failed this time.....not sure what happened but we are a family pf five and a dog which we had to upheaval everyone including boarding our dog all to a no show and no call back

Wow, amazing customer service and amazing service! I highly recommend that if you're looking to…read morehave chimney affected and cleaned that you call Dan he is amazing and even though he was on vacation when I called and left a message, talk to me and he was the best fit for my family and I. He's also affordable in comparison to many competitors so we are happy. Honestly, just call Dan schedule your appointment and I know that you'll be happy.

On time. Good work. Good prices. Quality work. Will book him again for further cleanings.read more

I chose DePietro Roofing after getting 3 quotes, comparing the 3, and going with the best offer. I…read morehad the work done in late Feb, so they were able to start within days, weather permitting. They had to strip down 2 layers, and unfortunately they found unseen rot and had to replace some plywood panels, which changed the cost. I already suspected as much so wasn't shocked and they had been transparent with the cost before starting the job. The crew of 5 or so workers were there before 7am and they were mostly done by 1pm on my ranch house. The supervisor was there for the entire job and his supervisor dropped by several times throughout the day, as well being there for the start and finish. The crew did a very good job of cleaning up and checking for nails with a magnetic sweeper. I was very pleased with the work and am happy with my pretty new roof. I will be recommending them to anyone who needs roofing work done.

We're out of state landlords, which makes it a bit more complicated to get home repairs scheduled…read more We're also at the mercy of tradespeople, hoping they have integrity. RI Chimney provided excellent service. They called our tenants to schedule the work at a time that was convenient for them, while not bothering them with the invoice, instead sending it directly to us via email. Our tenants reported in to tell us that the gentleman who do the work was prompt, courteous, and professional. The original quoted price was what was invoiced, and the pricing for the work done was very reasonable. Our invoice even included pictures since we are unable to be there to see it in person. We couldn't be more pleased!

I had my chimney and fireplace cleaned. I was able to make an appointment easily and with fairly…read moreshort notice. He arrived on time, and provided service quickly. Also, the price was definitely fair. All in all, I was very happy with my choice to go with Heritage Chimney.

From the owner: Heritage Chimney is a full service and masonry company specializing in protecting and maintaining…read moreall of your chimney's needs to assure a safe and efficient home heating environment. It's been a cold winter this year; and increased use of fireplaces, woodstoves, and oil furnaces leads to the build-up of soot and creosote, encouraging the potential of a chimney fire. Maintain your chimney and protect your home! From cleanings and inspections to repairs and rebuilds, Heritage Chimney offers more than 10 years of experience in Southeastern Connecticut, and is accustomed to working on all types of chimneys, regardless of age or size. y specializing in protecting and maintaining all o