I am disappointed in their practices. In January of this year I ordered oil and it was much higher…read morethat 3 other companies that I called. My bill went from my normal estimated $600 to $700 to over $1,100. I also pay for service for them to service my equipment. After that, I figured that I would look around for the best price for oil. When I called them for services, they had cancelled my account. The person that I spoke to said that they couldn't service my equipment, because basically it was an all or nothing deal. They cancelled my service before the end of my service date. That stinks and is so unfair. They need to let people know that in advance.

Through Woods we installed a mini split system about 9 months ago. They provided interest free…read morefinancing and completed the installation very fast and took away our Oil burner and tank and Josh helped us apply for a Rhode Island rebate. Suddenly around three months after the install one unit stopped working because of a defective part that also affected the remote control. Parts had to be ordered, it took time. Josh was great help and Chris was there keeping us updated about the arrival of the parts and when he called with the good news, it was only two days before we were up and running. No one can control shipping delays! The whole system is now working fine and we're satisfied with the process.

They were helpful, responsive and assisted us with our heating problem. They assist with gas…read moreheating systems (who knew that this was hard to accomodate). We received their info as a reference from one of the more publicized local heating agencies who only deal with oil heating systems. Thank you Mutual Engineering, great work!!!

Had an emergency and did not know anyone. My house was over 80 degrees with no AC for several days…read more Mike came out from Mutual Engineering and immediately diagnosed a tricky hidden pump issue and fixed it. Prices were very reasonable. So appreciative of the quick resolution.

My brother and I both had a home assessment to obtain a quote for a full home generator. I…read morereceived my quote from Shawn however I had some questions. i reached out to him several times and he never got back to me. My brother never even received his quote. That being said we both went with other companies. I guess this company does all right if they can just walk away from a potential $25,000.

These guys are awesome. They were able to repair my boiler when the competitors couldn't. I had a…read morevery tricky boiler issue that I had to call the previous company 7 times for. They were not able to properly diagnose and fix the issue. One call to Sunshine and they had the boiler running in tip top shape. Prices are reasonable to boot. Save your time and money and call Sunshine first. I don't think you will regret it. My only regret is not calling them first.

I used Feula twice before and was very happy with them. BUT…read morerecently we had a leaking issue in the bathroom from our toilet. I called Joe to have them come out as soon as they can because it was leaking onto the sub floor and into the basement. I was told they were busy, which is understandable but they would try to fit me in. On day two of waiting for them I got a call from Joe. I was away form my phone and when I called back I got reprimanded for not answering and missing a time window that I knew nothing about. After apologizing to both Joe and Mike, and agreeing to wait for another call, I never got a call back, or even a text back. I hate that this happened and im sad that I got treated as such.

We called to get a quote for replacing our water heater. They were able to come out the next day…read more On time, did a great job. I definitely would recommend them.

Charlie figured out the problem fixed in less than an HR. Great man very professional Same day…read moreservice.Knows his boilers!

We woke up to no heat this morning, called Patriot and less than 1 hour the technician was here…read more He diagnosed the problem in no time and had us up and running. We have been a Patriot customer for 10 years and had 2 service calls, all deliveries and service have been excellent.

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.

Fast, efficient and reasonably priced! They answered the phone and scheduled service same day…read more Professional and knowledgeable. Highly recommend.

Excellent service. came promptly in an emergency situation and found the issue quickly and fixed it!read more

If I could give negative stars to this company - I would, and I very rarely give bad reviews to…read morebusinesses. My family and I had a very unpleasant experience with this business and in particular with the Office Manager Claire DelTufo. We hired them to fix a leaky pipe in my brother's home that we are trying to sell. After the first time around that the two men showed up to "fix" the pipe, my dad took a look at it later on and noticed it was still leaking so he called and asked them to come back - turns out another part was needed because the worker broke that part when trying to work on the pipe so my dad bought it and gave it to them to "finish" the job (we'll see if they decide to charge us for the part my dad bought with his own money based on the conversation I had with Claire which I'll get into momentarily.) We then find out that the pipe is still leaking because an assessor came in and mentioned it. So my dad fixed it as soon as possible as it was clear that Del Tufo Plumbing & Heating is unreliable. I then gave a call to the office and the first woman I spoke to was very pleasant but she said that Claire would have to give us a call back to get more information from us. A couple of minutes later, Claire called us and had an attitude straight off the back. When we explained what happened, she was like "Well what do you want? Money off the bill?". I of course said that would be nice since they didn't actually fix the pipe but she then refused that request in a very loud and aggressive tone. I then said ok to the denial of requesting money off the bill but then asked if she could provide feedback to the men that did the job since they did not actually fix the pipe and I do not want this problem to happen to someone else. She proceeded to scream at me about how she trusts her workers and doesn't understand why she should give them that type of feedback and that we should expect a bill soon. I would not recommend this company to anyone, especially if you need to deal with Claire as she is incredibly mean, rude, disrespectful, and unprofessional.

The negative review above is completely erroneous and in no way indicative of the work that VicMir…read moredoes. Matt and Vic are second generation craftsmen who clearly take pride in what they do. They're not your typical HVAC guys who do the bare minimum and move on to the next job - they make sure everything is as good as it can possibly be. They completely replaced a 40 year old system in my house (2 floors) and came back to do the air handler in our attic. The situation was so bad in the attic that they actually called their dad off the bench and he came and fabricated ductwork in my driveway while they were fixing everything in my attic. It's really hard to find people like this nowadays. "I recommend them" is an understatement, as far as I'm concerned.

Thank you! When we returned from vacation our upstairs heat wasn't working, so I called Vicmir on…read moreSunday and on Monday they returned my call AND came out to fix the heating. Vic is a real nice guy and took the time to explain to me what the issue was, and left us with the broken part to show what he had replaced. I'll be sure to use them again in the future for my heating or A/C needs as they made me, my wife, and our 10-month old toasty warm again!