In a nutshell, South Broadway Manor is the best!!!
Here's the full story if you're interested: I went to Fallingwater for a girls' weekend. We had a blast but as I was driving home, I realized my engagement ring was missing... I started to panic because I was driving and couldn't look for it until I pulled over... so I called my friend who went on the trip with me to ask when she last saw it and I mentally retraced my steps the rest of the drive home until I could go through my photos to pinpoint the moment when I no longer was wearing it and carefully search through my luggage. I considered my muscle memory even and recalled that it felt like my ring was not on during our Sunday morning hike through Bear Run, but I recalled wearing it the day prior. My friend said she remembered seeing me wearing it at dinner on Saturday evening - I confirmed in a photo taken at the falls that I still had it on right before we left Fallingwater and headed towards the restaurant. But even still, it could have been at the gift shop, the visitor's center, a walking path, the restaurant, the hotel or worse - the gravel parking lot at any of those locations... what a nightmare!
I tried not to freak out - I called Patty, the owner of the South Broadway Manor, to let her know what had happened. She was most empathetic - in fact, she and her entire staff were absolutely fantastic in their efforts to locate the ring! She even had the cleaning ladies going through the trash and they let the new guest of the room we stayed in know what had happened so they could keep an eye out for it. The next morning they went over the room with a fine tooth comb and even checked the washing machine that the linens were washed in... but sadly, no luck.
I called the restaurant and Fallingwater the next day to make them aware but no one had turned anything in and nothing had been found. I had only been wearing it for 3 weeks and thought I was being so careful with it... it was horrible to think I may never see it again so suddenly...
I got a call Monday afternoon from Pam, Patty's sister, and she told me they did everything they could to find it but unfortunately it's just not there. She said their neighbor has a metal detector so they will see if he could use that to help locate it in the gravel parking lot as a last ditch effort. WOW - they are SO AWESOME!
I continued about my day and later in the afternoon I received another call from Pam. She said, "Today is your lucky day! One of the boys (Terry) found it on his way to work this morning! I don't have it in hand at the moment but he told Patty that he would return it when he got home."
Apparently it was found in the gravel by my friend's car and it fell off when we were taking things up to the room on Saturday night. The temperature had gone from the 90s during the day in Ohio to the 50s that evening in the Pennsylvania mountains which caused the ring to get loose. It wasn't something I noticed either because I was carrying a bunch of stuff.
Oh my goodness... I was SO relived at this point and finally allowed myself to break down in tears. I am absolutely shocked this happened in the first place but so thankful that it was resolved the way it was, right after I was starting to give up hope.
It was promptly mailed back home safe and sound (with insurance) and I have since added it to my homeowner's insurance policy. I also bought a ring guard on Amazon which is a nifty little accessory that has helped to keep the ring on securely ever since. I also made sure to send the staff a little treat as a thank you present to express my deepest gratitude.
I cannot thank everyone at South Broadway Manor enough - they went well above and beyond the call of duty and I am eternally grateful to them! This was probably the best hotel experience I have ever had in my life!
I will be sure to come back and highly recommend this lodging accommodation to anyone traveling to Fallingwater / rural Pennsylvania. In addition to the wonderful friendly service, the rooms are clean, well decorated and very peaceful.
I'm so pleased to share that this story has a happy ending! read more