Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

From the owner: Here at Neeley's Restoration we offer comprehensive repair and restoration services to keep your…read morevehicles in great condition. We offer custom frame repairs and specialize in custom projects to make your dream a reality. With manufactures of high quality aftermarket parts, or custom fabricated in our shop we can build your off road dream or ground pounding street machine. We also work with insurance companies for collision services and aftermarket warranty companies for your service work. With fair estimates, friendly staff and trained technicians we are ready to help.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Thanks Tom, Tim & Rose for the Beautiful job you have done on my mom's 2007 Ford Focus.These people…read moreReally know what they are doing in the automotive world.. Seppalas Body Shop Provides Auto Collision and Restoration as well as quality detailed work done by some of the best Mechanics In the Grand Rapids area ..Seppala's body shop is a local family ran buisness serving there community and customer base for 30+ years.. My mom got into a serious accedent off of 28th by street this past month Going into a McDonalds in busy traffic which left her In alot of pain and her [car/baby] almost a total loss.. Seppala's body shop in more ways than one helped over see that her car was not only fixed but repaired correctly on the day he said it would be done.. Tom even helped work out the deductable so my mom was not so stressed out on top of everthing else going on.. The shop works together as a team with good communication with there customers and treated my mom like family and even delivered her car to her..Tom personally came to my parents house to help them understand the process of the repairs they had to do Leaving my dad feeling very confortable with our choice in having the Seppala team fix our car and they will always be our choice In auto repair My name is Adam Karwoski ((Adam.karwoski@yahoo.com)) and I have no problem personally reffering you to this respectful buisness

From the owner: Collision . Restoration . Custom Paint. CustomerServiceread more

DO NOT RECOMMEND. This shop tried to swindle me out of $150+ claiming my truck had a feature i KNEW…read moreit did not have. Quoted me a cheap price on the phone and then get there and the lady switched up my words and what she said on the phone. Textbook BAIT & SWITCH move. STAY AWAY

Had a terrible experience with Coffman in regards to trying to work with them to replace the seat…read morecovers for my classic mustang. At minimum: poor workmanship, zero communication, so disorganized, very expensive, no effort to try to meet my expectations-just excuses. They simply didn't care. Have to have everything redone as a result. It was the type of nightmare you hope you only read about and never would want to happen to you or anyone else. Will be filing a complaint with the Better Business Bureau. Sharing all this so no one else will have to go through what I did.

It turns out it was a CV shaft seal leaking (weeping) but was not bad enough to drain the trans…read morelevel down But these guys replaced CV shaft and the seal. Good turn around time.

Great service! They are very thorough and helpful. They explain things well when you might not know…read moremuch about cars at all. They really care about customers and it shows. Great value for wonderful service! I can't recommend them highly enough.

We are very impressed with the quality of work done at this detailing shop. We brought in our 2019…read moreBMW X3. We had them apply the ceramic coat and had an Xpel clear Bra applied. It turned out fantastic. Working with both Evan and David is not high pressure even though you want all the services. I wish I would have brought all my new vehicles to them. I see us bringing all our new ones there. We had a friend recommended them and it was a sound choice.

From the owner: We established Original Auto Styling to bring high quality, reliable detailing and visual…read morecustomization services to Southwest Michigan and the surrounding area. We strive to provide a service that isn't like any other with convenience and trust at the forefront. The bonds we've built with our clients has really set us apart from any other detailing and styling companies in the area.

I had a unique experience having Steve and his staff work on my car. My car is beautiful again and…read moreI was so happy to get it back so I could clean the interior. But I didn't need to clean it because it was sparkling clean already. Totally unexpected. Thank you, Steve.

If you are searching for a "unique" experience getting your vehicle bumped and splashed, you are in…read morethe right place. Unique Body Shop does an excellent job. Amazing workmanship, pleasant owner, and timely completion. Steve, the owner, is always available and ready to make it right. My Jeep looks beautiful again and I would highly recommend Unique Body Shop to anyone looking for a high quality body shop.

Came here and the staff was super helpful…read more They offer a full range of automotive services including detailing, rustproofing, undercoating, bed liners, and ceramic coatings. Prices are super fair and they seem to use excellent quality products in their services. Would recommend!

I bought a new Mazda CX5 from Fox motors, and paid to have Great Lakes do the paint protection…read moreservice to add gloss and protect it They gave me a coupon book to get a touchup clean and polish every year. I also had them do interior fabric protection. I did the clean and polish every year for seven years and when I finally sold my car after nine years, the paint still looked smooth and glossy. I did wash it every week and waxed it once in a while, but when selling the car, others were surprised it was that old because it still looked very good. I was also surprised that the seat fabric still repelled liquid stains, even 6 to 7 years later. I would recommend the paint protection service again and would likely do it for my next new car to keep it looking sharp and clean. They did very good work. I will add a photo of my car right before it was sold.

I go to Tony Betten for all of my car's repairs and maintenance. We have purchased 3 cars from Tony…read moreBetten and have never been disappointed.

Was told a truck was near perfect from Salesman TIm. The truck was a 2024 GMC Denali with about…read more40k miles. I called and asked how the body was because that was my main concern. I arrived to a truck that had at least 10 different issues with the body. To say the least I was very sorry I wasted my time for the 30 min drive. Then the next day I get text after text about how good his deal is which is crazy because I wouldn't buy that truck ever with all the issues with the body.