I have used the Tacoma Dome Station a fair amount of times to use the bus routes going to downtown…read moreSeattle and Sea-Tac airport. Over all I got no complaints. The bus arrival times are usually punctual but not always but it's safe to say that they are fairly reliable. For downtown I kind of plan it out prior to see what Seattle neighborhoods I will be going to and if the Seattle light rail will cover those areas. If so, then this is a super efficient way to get around to where you want to go. And if I wanted to go somewhere where the light rail doesn't cover there definitely would be a bus but usually I am simply trying to make the travel route as simple as possible. As far as going to the airport? Super smooth practically every time. We get off at the Skybridge stop... I believe International Blvd. stop and once you are across the skybridge. Boom! There you are. Since it is Tacoma we are dealing with over the various times we have used this stop some minor security concerns arise with some people that loiter there and have no intention of using transit but we personally had no unfortunate experiences but I am sure plenty of unfortunate experiences do go down here.

I've had to pick my sister up from this station and although the parking is terrible and there is…read moreno waiting area other than the curb and all the rideshare drivers fight with normies to pick up passenders so there's barely any street space, the station itself is pretty cool. There are some legit restaurants at this station. Nothing fancy, just food mall type places, all independent. My favorite is the Indian food place because that food is amazing. There's also some cool places nearby, like the afternoon tea place around the corner and the Filipino restaurant up the hill. It's kind of a food ghetto over there and I'm all about that.

Sound Transit's link may not have a lengthy route but it sure makes sense in getting someone around…read moredowntown Tacoma. Cities such as Miami and Detroit have smaller people mover type systems just to handle the downtown core. Portland has the streetcar to augment the main light rail system. The Tacoma LINK is much like that Stars: 1. A sensible route covering the key spots in Tacoma's compact center - the Tacoma Dome, Amtrak (close enough), Univ. of Wash. Tacoma branch campus, the Museum of Glass, Union Station, the CBD and its major buildings, and up to the Theater District with some nicer and/or trendier restaurants, watering hotels, and entertainment venues near St. Helen's and Commerce Streets 2. Clean, (relatively) safe, frequent intervals, comfortable, and bubble gum colored train cars 3. No need for a car if working in downtown Tacoma or if visiting and staying at a downtown hotel 4. A step in the right direction in forging downtown Tacoma's renaissance 5. It's FREE - don't be looking a gift horse in the mouth! Note: Express buses to Seattle, the international airport, and the southern reaches of metro Tacoma (i.e. Lakewood) tie into this small but very useful rail link. Maybe one day the same link that connects Seattle to the airport will continue on to Tacoma but, at the moment, Sound Transit has bigger fish to fry.

So far so good this is my favorite mode of transportation! I love how quick that I make…read moreconnections. It is laidback and there is more security on there than on buses. I love that. And I love how often and quickly it comes. It gets you to a lot of fun stuff to do! It connects you to major Hospitals like St Joseph and Tacoma General. I rate all my experiences a big 5! The only downside is side is it comes late on Sunday's . But that is okay. Thanks Tacoma Link!

Best way to get to & from all the games in Seattle !read more

Plenty of parking, good selection of train schedule to Seattle- if your heading to Seattle this is…read moreprobably the best way to go to Seattle for any event or whatever if you dont need your vehicle up there. This is really the best way to go to Seattle though for Mariners, Seahawks or Sounders day games orr Seattle Storm day game (although that will take a transfer to get to the Seattle Center) It sure beats driving there and trying to find a parking spot, paying for the sport and of course fighting traffic!

The attitude of the people who work for Pierce county and HMS. The service can be so poor and the…read moreresponses to inquiry very lame.

Very easy to navigate website. Purchase tickets for walk-in or with vehicle. Vehicle ticket…read moreincludes the driver. You have to purchase tickets for passengers in the vehicle. We paid around $30 for the 3 of us, round trip. When you arrive, just get in a lane with your vehicle. Vehicles will enter in order of arrival. Fine for those who cut so please don't. If you don't make it on the ferry, then you'll have to wait for the next one. Have your tickets available, online or printed. While you're waiting, there's a cafe and eateries nearby. Once on Anderson island, there's a general store, museum, gift shop, sometimes garden market and other events, a couple of lakes, Air B&Bs. Definitely popular during the weekend so plan accordingly. When heading back on the ferry, line up the same way you arrived. If you're lucky an ice cream truck may stop by, otherwise not much to keep people occupied.

I didn't catch my driver's name because of my early morning brain, but my driver was five minutes…read moreearly for my EARLY morning pickup. I was worried that if i used a rideshare service a driver might not be available and prompt so early in the morning. Excellent service - clean car, plenty of luggage space, friendly and competent driver, and I called to book less than 24 hours the day before. Great peace of mind to not miss my flight. The person on the phone was competent and prompt to answer questions / give me a quote as well. These folks had the most competitive price leaving from a residential neighborhood in seattle (1/2 the cost of me paying to park at seatac). I will definitely book with them again for an early morning or late night airport ride.

My family of 4 took a trip out to Tacoma WA to visit with relatives, and at the recommendation of…read moreclose family, we made reservations with All City Airport Car Service. We needed a car seat and a booster seat for our children ages 4 and 7, and were told those would be available and ready when the car arrived. When the car did arrive, we watched our driver, Chris, opened the trunk, fetched a car seat and booster seat, tossed both onto the backseat, then stood by the opened trunk and watched as my husband loaded the luggage. Then as I wrangled my children and kept them away from airport traffic, I witnessed Chris circle back to the front seat, get in, close the door, buckle up, and then simply sit and watch as my husband again struggle for a good 10-15 minutes to attach and secure both the car seat and booster. If there were any legality that may have prevented Chris from setting up the car seat and booster seat beforehand, we were not informed. He said nothing. He did nothing. He just watched. The final straw was the state of the car seat: visibly grimy with dark stains. It looked like it was picked up on the side of the road or fished out of the dumpster somewhere. Our 4-year old became so frightened, he fought us and cried as we bit our tongue and strapped him in. The booster seat was in no better shape, but our 7-year old handled it better--kudos to him. The car itself, at least, was clean. The driving was safe, thank goodness, but the ride reflected its driver's bitter and sour mood. Our conclusion? Never again. If you are a family traveling with young children, take note.

I've had to use the shuttle after an injury from a fall. I have frequent falls & the drivers are so…read moreconscientious, friendly and committed to getting riders safely to their destination. Making reservations is easy and the schedulers are very polite. There is some wait time to and from your destination so it helps to be patient but it is so worth it. A heartfelt thank you to those involved in providing this service. I hate to think of where I'd be without all of you.

My family and I have been using Pierce Transit for many years. We do appreciate the times that they…read morededicate in service. I love some of the cool shirts some drivers wear( those Hawaiian looking ones). When I first rode a Pierce transit bus, drivers were wearing vests and burgundy colors. Now they wear a nice blue color uniform! I have seen drivers come and go. When I first rode Pierce Transit drivers were very friendly and you get to know them well. Now fast forward in 2025, things are just so different. I do not know if the pandemic and crime has affected how our drivers interact with passengers. I am not sure. Today October 6 at around 8 this morning, my elderly husband took a trip and needed assistance with his destination. I understand drivers have a bit of duties other than driving. But passengers are paying customers and they should be very attentive to them especially the disabled and elderly ones. I have a problem with this. This morning was just too much for me. It only takes a second to direct a passenger to where they need to go. My husband called me and I can hear my husband ask for an assistance to his driver several times and he was not getting any response. I hung up and called the customer relations and I just felt let down. The man who called to respond to my complaint about my husband's experience was very curt and condescending. Frankly he could care less. You know I am hurt to give them so low stars but lately it has lost its shiny splendor of service. Do not get me wrong , there are still awesome drivers that make Pierce Transit shine. I acknowledge this and hope this review will encourage Pierce Transit to focus on all passengers from young , elderly , disabled and other. It is great that they offer free services to our youth and I adore even the mascot Boop! Yes I think that they can do this ! Apply it more in their training! It is a great company and I am confident that with hard work that Pierce Transit can be the way to go! I would love to give more stars but I am very disappointed at this time. I think crimes and possibly pure work burnout can be a factor . But it is never an excuse to ignore or mistreat elderly or disabled passengers. They are paying passengers too. I love Pierce Transit and I have to tell it like it is because they can do better!

My first time to take the light rail from Sea-Tac to my destination to meet my college friend who…read morelives up here. Easy to purchase the one-way $3 ticket. Easy to figure out which platform to stand on by following the map. The light rail announces every stop as it approaches and as it stops, announcing which side will be opening its doors. It was a smooth ride with a pretty view of the greenery and blue skies. Convenient, easy, good value.

First interaction with the city, and it was a good one. My biggest concern when coming here was…read more'how was I going to get from the airport to my hotel.' I'm glad I did a little research before getting here. After a long walk from the terminal you find yourself at the platform. Not having an Orca card before getting here, I just did tap to pay. It's great to be able to do this as I was not in the mood to purchase a card right then. Being able to connect downtown from the airport is always going to be a plus. Public transit is an essential for any city, and Seattle did it right. If you don't have the Citymapper app, download it. You'll never look like a lost tourist in any city. With the information I needed on what stop to get off on, I was on my way. That is until the train got there. Until then, I was able to observe the platform. Plenty of space, especially at peak times when passengers are getting off of flights. Signage is aplenty. My biggest gripe with this is the frequency of trains. It felt like even though the schedule is on the board, they weren't directly following it. But back to the station. It is an easy station to use. Easy to navigate. Wide open spaces so you don't feel boxed in. Also, not bad views.

Easily found trail to start the walk to cross the narrow bridge. Nice walk and beautiful view of…read morethe lake. Nature at its best.

Pierce Transit repaved the lot, repainted the bus shelters, and installed a TV monitor that tells…read moreyou when the next buses are coming. However, there are no more porta potties, and the pay phone is gone.

Always clean, attendant usually around the site, parking always available, and usually safe. You…read morewill find a lot commuters that go into downtown Seattle the other commuters are going to the airport... drivers usually on time, turn the heat on, and dim the lights early on the morning! Always makes for good mapping! 592 and 594 are the express to Seattle and the 574 goes to the airport!

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

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