I needed a broken screen replaced. They did it in the time frame they said and for a great price!…read moreThanks Dave P

I love Zagg. Victor and his crew are great. Staff is polite and thorough. A pleasure doing business…read morewith them as always!

I've purchased 2 iPhones from this store. My first was 3 years ago, the 2nd in October 2024 for my…read morehusband. Absolutely love this store! Their customer service has been excellent from day one. Always professional, kind, and willing to help with whatever I need. I would recommend this Verizon Victra Store for top of the line Apple products. Great pricing and products. I would shout out to all employees (I'm not great remembering names) for your customer service!

I've been with Verizon for 25+ years and have 10 lines on my account. We've bought phones for years…read morewith different promotions but they are all the same more or less. A credit for the cost of the phone each month until the phone is paid off. I went in to buy a phone and they offered a full credit for the phone I bought on my business line. They do this sneaky charge each month where they still bill you for the phone and supposed to give a credit for the same amount. I never received it. I didn't notice the first time since I have multiple lines. We upgraded another phone awhile later and the exact same thing happened. But at least this time I caught it. I found that they had been charging me an additional fee for 2 phones that they "gave a promotion for." Total garbage. I went into the store multiple times and they say anything to get out of it. After weeks of back and forth with managers/regional managers, they just said it's been too long now so they won't give me a credit for any of their promotions. They also won't call me back or answer any of my calls/emails. Absolute terrible service. No one will own up to their mistake. I also should be able to trust that I get what I pay for and they follow through with what they sell. Total extra charges after review of all my lines are close to $1000 I shouldn't have been charged. Don't let them cheat you like they did me multiple times. Terrible people who won't be honest.

I worked with Brennan to convert our phones from a personal account to a business account. This was…read morenot an easy or fast task. He was very knowledgeable, helpful and patient dealing with technology challenged customers (me). We switched phone numbers on phones and added a new line (2 lines on another phone). It was a lot of work, and best of all we got better coverage for less money per month. Brennan is awesome!

We were having a problem with our phone that we didn't know how to fix. Explained it to Darius, he…read morelooked it up and changed the setting and now we're good to go. Very nice young man.

Please work on employees customer service. Employee was rude and entitled. She not only talked down…read moreto me but additionally dismissed all of my questions with one word answers. Would not recommend going into the store and you should rather call their online number. If you choose to go in just be aware you'll be wasting your time.

I stopped by today to get help with an app that was installed on my 3 month old Galaxy phone. In…read moreless than 5 minutes, my phone was back to normal. The staff there are very knowledgeable and helpful. I will continue to give them my business. I'm very happy with their service.

Refused to give me the discounted price on my new screen protector despite me having the warranty…read moreand purchasing it through them. Said it "wouldn't work in the system because they didn't have the exact one." Didn't even bother trying to try and make it right. Terrible customer service.

I was told by an AT+T Customer Service Agent online that we could upgrade our cell phones no matter…read moretheir condition as long as they worked. We were told to go into the store and they would help us there. So that is what we did. We were met a man named "Darrin" and told him we were there to upgrade our phones. I told him about the conversation we had online and showed him my wifes phone. He immediately refused to allow her to trade it in to upgrade. I then showed him the copy of the transcript where we talked to an AT+T REPRESENTATIVE and it said the condition didn't matter as long as it worked. He did not care. He shrugged his shoulders and said we have to go through "them" as if it were a different company! I then showed him where the Agent told us to come into the store! He still REFUSED to do anything. He showed no willingness to resolve the fact that we had been blatantly lied to by the company he represented. He did not offer to call anyone, do anything or - WHAT SHOULD HAVE BEEN DONE - honor the statement made by the company he worked for. He showed complete indifference for our situation and did not care whatsoever that we had been lied to. It was a pathetic display of customer service and even further, extremely bad business. AT+T flat out lied to us. Its documented. We have proof. It is indisputable. At that moment we left and went to T-Mobile. I will not do business with a company that lies and shows indifference when it comes to rectifying their lie. I STRONGLY suggest that you do not do business with this company either.

I am taking computer science, and while in my first computer class, the alarm goes off saying my…read morecomputer has been infected, the whole class laughed. So I went into PC Innovation with, NO clue as to how or why this had happened. I was cringing over this enormous bill I would end up with. The guys were amazing, Adam took the time to explain everything, and when I got that glazed look in my eyes. The one that says, "I have no idea what you mean". Adam said to think of it like this as he re-explained. It made me feel good not to be looked down on for not knowing. Then he said okay you're good, you don't need anything, had to get rid of some stuff so I did it while I was explaining it to you. Your computer is not infected it was a sales pitch to make you buy protection. Then he said there was no charge because he didn't do anything. If you don't know what's going on, and you need it fixed promptly. Then see the guys at PC Innovation. Knowledgeable, competent, friendly and fast.

PC Innovations really helped myself and a friend out a few months ago! We were repairing a…read morecomputer and opening it all up, when a part snapped. We took it over to them and they immediately helped us find the part online. They said they would order it, and would let us know when it came in. A few days later, they called us and informed us they had the part in. They went above and beyond to not only help install the broken part, but also started from scratch with putting the computer back together... fixing the many mistakes we had made ourselves. They did it free of charge, and they didn't make much profit out of the part they ordered for us. What incredible men that work there! I will definitely return if I have computer issues in the future!

T-Mobile in Cedar City is horrible! They send you away and say to call T Mobile…read more T Mobile in Hurricane is a corporate location and Dave Matterson is awesome!!! He was able to resolve my B issue with a phone that had never been sent to me and for which there was no tracking number. He spoke directly with accounts and got the original order canceled re-ordered my new phone, and actually got my phone number transported from Verizon to T-Mobile all in the same visit. He knows his business and what he is doing and how things work. He's terrific. Thank you Dave!

The service and knowledge of the T-Mobile associate was very helpful and his ability to set up the…read morenew phone helped immensely.

The person helping us was like having your mom or dad trying to sell you a phone or service that…read morethey have no idea how to use or work. And the person that I got a new phone from had put the wrong screen protector on my phone and was telling my husband that it was fine and it really wasn't! When I tried the camera on my iPhone the quality of the picture was terrible because of the screen protector. IT WAS THE WRONG ONE!! COME ON MAN!!! Ugh!!! Yeah, I don't recommend. I went to a different AT&T store and they fixed it for me and put the correct one on no problem.