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    14 years ago

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    Verizon

    Verizon

    2.8(10 reviews)
    0.5 mi

    I've purchased 2 iPhones from this store. My first was 3 years ago, the 2nd in October 2024 for my…read morehusband. Absolutely love this store! Their customer service has been excellent from day one. Always professional, kind, and willing to help with whatever I need. I would recommend this Verizon Victra Store for top of the line Apple products. Great pricing and products. I would shout out to all employees (I'm not great remembering names) for your customer service!

    I've been with Verizon for 25+ years and have 10 lines on my account. We've bought phones for years…read morewith different promotions but they are all the same more or less. A credit for the cost of the phone each month until the phone is paid off. I went in to buy a phone and they offered a full credit for the phone I bought on my business line. They do this sneaky charge each month where they still bill you for the phone and supposed to give a credit for the same amount. I never received it. I didn't notice the first time since I have multiple lines. We upgraded another phone awhile later and the exact same thing happened. But at least this time I caught it. I found that they had been charging me an additional fee for 2 phones that they "gave a promotion for." Total garbage. I went into the store multiple times and they say anything to get out of it. After weeks of back and forth with managers/regional managers, they just said it's been too long now so they won't give me a credit for any of their promotions. They also won't call me back or answer any of my calls/emails. Absolute terrible service. No one will own up to their mistake. I also should be able to trust that I get what I pay for and they follow through with what they sell. Total extra charges after review of all my lines are close to $1000 I shouldn't have been charged. Don't let them cheat you like they did me multiple times. Terrible people who won't be honest.

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    Verizon
    Verizon
    Verizon

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    AT&T Store

    AT&T Store

    3.3(7 reviews)
    1.6 mi

    Refused to give me the discounted price on my new screen protector despite me having the warranty…read moreand purchasing it through them. Said it "wouldn't work in the system because they didn't have the exact one." Didn't even bother trying to try and make it right. Terrible customer service.

    I was told by an AT+T Customer Service Agent online that we could upgrade our cell phones no matter…read moretheir condition as long as they worked. We were told to go into the store and they would help us there. So that is what we did. We were met a man named "Darrin" and told him we were there to upgrade our phones. I told him about the conversation we had online and showed him my wifes phone. He immediately refused to allow her to trade it in to upgrade. I then showed him the copy of the transcript where we talked to an AT+T REPRESENTATIVE and it said the condition didn't matter as long as it worked. He did not care. He shrugged his shoulders and said we have to go through "them" as if it were a different company! I then showed him where the Agent told us to come into the store! He still REFUSED to do anything. He showed no willingness to resolve the fact that we had been blatantly lied to by the company he represented. He did not offer to call anyone, do anything or - WHAT SHOULD HAVE BEEN DONE - honor the statement made by the company he worked for. He showed complete indifference for our situation and did not care whatsoever that we had been lied to. It was a pathetic display of customer service and even further, extremely bad business. AT+T flat out lied to us. Its documented. We have proof. It is indisputable. At that moment we left and went to T-Mobile. I will not do business with a company that lies and shows indifference when it comes to rectifying their lie. I STRONGLY suggest that you do not do business with this company either.

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    AT&T Store
    AT&T Store
    AT&T Store

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    PC Innovation Computers

    PC Innovation Computers

    3.5(11 reviews)
    0.2 mi
    $$

    I am taking computer science, and while in my first computer class, the alarm goes off saying my…read morecomputer has been infected, the whole class laughed. So I went into PC Innovation with, NO clue as to how or why this had happened. I was cringing over this enormous bill I would end up with. The guys were amazing, Adam took the time to explain everything, and when I got that glazed look in my eyes. The one that says, "I have no idea what you mean". Adam said to think of it like this as he re-explained. It made me feel good not to be looked down on for not knowing. Then he said okay you're good, you don't need anything, had to get rid of some stuff so I did it while I was explaining it to you. Your computer is not infected it was a sales pitch to make you buy protection. Then he said there was no charge because he didn't do anything. If you don't know what's going on, and you need it fixed promptly. Then see the guys at PC Innovation. Knowledgeable, competent, friendly and fast.

    PC Innovations really helped myself and a friend out a few months ago! We were repairing a…read morecomputer and opening it all up, when a part snapped. We took it over to them and they immediately helped us find the part online. They said they would order it, and would let us know when it came in. A few days later, they called us and informed us they had the part in. They went above and beyond to not only help install the broken part, but also started from scratch with putting the computer back together... fixing the many mistakes we had made ourselves. They did it free of charge, and they didn't make much profit out of the part they ordered for us. What incredible men that work there! I will definitely return if I have computer issues in the future!

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    PC Innovation Computers
    PC Innovation Computers
    PC Innovation Computers

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    Sound - mobilephones - Updated May 2026

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