I was having significant issues after an injection; however, the office staff was rude and kept…read moreputting me on hold and then cutting me off. A doctor is only as good as the office staff.

My optometrist suggested I needed to see an Ophthalmologist and suggested this firm. They sent me…read morean impressive brochure--there are 5 of these offices in Wa state--a real franchise. My first visit was to last 2-3 hours (It turns out you spend all this time waiting around). I showed up at 10:30--there are about 12 people in the waiting room--all waiting to see this one physician. I waited about 30 minutes before I saw a nurse who dilated my eyes, gave me a quick eye exam, and then did an OCT scan on the retina. And then I am back in the waiting room for another 30 minutes. Another nurse gets me and puts me in an examination room. Another 20 minutes and Dr Haynie comes in with a nurse who takes notes. He looks in my eye and dictates his conclusions to the nurse, gives me a quick explanation which I do not understand, and then he is gone. 5 minutes and that is it. Dr Haynie is rude to the nurse taking the notes and to me. I go to another examining room where a picture is taken of the retina, and then I am out the front door with a single page of vitamin instructions for macular degeneration. I do not understand the significance of my eye disease. 11 days later, I called my Optometrist to see if she had received Dr Haynie's notes and pictures but they were still not there--the nurse promised that my Optometrist would get them, immediately. My Optometrist promised to explain to me what Dr Haynie had found. So far, my visit to Retina & Macula Specialists has been useless.

In a word AWESOME. I went to a different clinic for about a year and they did a good workman like…read morejob but these people are above and beyond all expectations. They are quick but thorough. The biggest point is that they take the pain and fear out of the process of taking an injection to the eyeball and I didn't think that was possible. With the other place I was not able to see at all the day of treatment. I had my first injection an hour ago and am using my phone, watching TV and no pain, just a slight itch. If you need an eye specialist Dr. Lee is the man.

The Dr is nice but I think getting old and the wait is unbelievably. The last time we came in it…read morewas a three hour wait to even be seen by the nurse. This time we scheduled for right after lunch and were seen by the nurse right away, but took over 2 hours to get the injection and there was confusion about what eye when we have only been doing the right eye for 9 months and have this conversation every time with the same ending. Overall don't recommend especially if there is anything else you need to do that day.

I had cataract surgery 10 mos. ago and am now having problems with glaucoma. I tried to get an…read moreappt. back with an Opthalmologist at PCLI and was told I had to follow-up with Dr. Jacks. I like Dr.Jacks but the drops he has me on don't seem to be helping much and my vision seems to be getting worse. Why can't I be seen at PCLI? I read a lot and dread the thought of not being able to read.

Everything went great. I was made very comfortable by the nurses and the Doctor was very smooth…read moreand quick. I had my cataracts done. Just amazing, I am 81 and can see like I was 13.

Dr. Sung, a retina specialist, is the greatest! In Nov. 2018 I was diagnosed with Macular…read moreDegeneration in my R eye and was referred to Dr. Sung. I could not be happier with with him as a doctor and with his treatment, injections into the R eye. The injections are almost pain free and there has been no next-day discomfort. At our last appointment he changed the medicine being injected and in four hours I realized that I was seeing much better than prior to the injection. Now, after about ten days, the vision continues to improve. Dr. Sung is a dedicated eye surgeon and his work ethic is very apparent. He explains things quite well and has proven to be a most effective eye care specialist. Wait times can be a bit long but considering the variability in individual patient needs and his commitment to providing quality eye care I can well understand why. I am grateful that we have Dr. Sung here in our community. He truly cares. Paul Penick Kennewick, WA

Is any one else disappointed in this "so called" Dr.? He does detached retina surgery, then he…read moredoes the cataract surgery right on top of it, not letting your eye heal and then the retina surgery fails and you have to go through another retina surgery at the patents expense, when it was the doctors error? Any one else experience this type of problems? And his office manager is one mean female. . .discovered she is "Mrs. 'Dr.' and the staff turn around is huge all because of the office manager. She brings an entire new dimension to the words "rude" and "unprofessional"

A GREAT Eye Care Establishment! Highly Recommended!…read more Just completed my 1st visit. I experienced a superb staff and a totally professional operation. From the admin folks to the technicians who helped me, I was impressed with their dedication and attention to detail. The primary technician thoroughly explained the upcoming examination, performing the preliminary tests with the practiced ease of a long-time healthcare technician. Dr. Quinn Smith performed the primary tests. His "bedside manner" was unmatched in my experiences. He was very patient in explaining what he was doing, and did the tests in a thorough, professional way, answering my questions in easy-to-understand terms. I highly recommend Columbia River Eye Center Clinic.

I went through two surgeries here....I am two months out... Time for glasses...I visited your eye…read moreglass center to be met by an unfriendly, surly, unhelpful woman. The customer service was awful, she seemed very uninformed...She was rude to my husband and I and so of course we took our prescription elsewhere...Someone needs to know how she treats your patients... We wont be back..

Great service! Lexi and the entire team at K2 Vision were very helpful during my consult and…read moresurgery.

The people were great and it sounds wonderful. I'll post more after the surgery. The information…read morewas deep and thorough.

Dr. Palmer is awesome. He actually cares and he listens he's going to be doing my endometriosis…read morethinking of my uterus checking on it under anesthesia procedure.