I was having significant issues after an injection; however, the office staff was rude and kept…read moreputting me on hold and then cutting me off. A doctor is only as good as the office staff.

My optometrist suggested I needed to see an Ophthalmologist and suggested this firm. They sent me…read morean impressive brochure--there are 5 of these offices in Wa state--a real franchise. My first visit was to last 2-3 hours (It turns out you spend all this time waiting around). I showed up at 10:30--there are about 12 people in the waiting room--all waiting to see this one physician. I waited about 30 minutes before I saw a nurse who dilated my eyes, gave me a quick eye exam, and then did an OCT scan on the retina. And then I am back in the waiting room for another 30 minutes. Another nurse gets me and puts me in an examination room. Another 20 minutes and Dr Haynie comes in with a nurse who takes notes. He looks in my eye and dictates his conclusions to the nurse, gives me a quick explanation which I do not understand, and then he is gone. 5 minutes and that is it. Dr Haynie is rude to the nurse taking the notes and to me. I go to another examining room where a picture is taken of the retina, and then I am out the front door with a single page of vitamin instructions for macular degeneration. I do not understand the significance of my eye disease. 11 days later, I called my Optometrist to see if she had received Dr Haynie's notes and pictures but they were still not there--the nurse promised that my Optometrist would get them, immediately. My Optometrist promised to explain to me what Dr Haynie had found. So far, my visit to Retina & Macula Specialists has been useless.

In a word AWESOME. I went to a different clinic for about a year and they did a good workman like…read morejob but these people are above and beyond all expectations. They are quick but thorough. The biggest point is that they take the pain and fear out of the process of taking an injection to the eyeball and I didn't think that was possible. With the other place I was not able to see at all the day of treatment. I had my first injection an hour ago and am using my phone, watching TV and no pain, just a slight itch. If you need an eye specialist Dr. Lee is the man.

The Dr is nice but I think getting old and the wait is unbelievably. The last time we came in it…read morewas a three hour wait to even be seen by the nurse. This time we scheduled for right after lunch and were seen by the nurse right away, but took over 2 hours to get the injection and there was confusion about what eye when we have only been doing the right eye for 9 months and have this conversation every time with the same ending. Overall don't recommend especially if there is anything else you need to do that day.

Everything went great. I was made very comfortable by the nurses and the Doctor was very smooth…read moreand quick. I had my cataracts done. Just amazing, I am 81 and can see like I was 13.

Front desk friendly, all assisants professional and efficient, quiet atmosphere, patient friendly…read moredoctors who carry out their work with good explanation and care.

Dr. Sung, a retina specialist, is the greatest! In Nov. 2018 I was diagnosed with Macular…read moreDegeneration in my R eye and was referred to Dr. Sung. I could not be happier with with him as a doctor and with his treatment, injections into the R eye. The injections are almost pain free and there has been no next-day discomfort. At our last appointment he changed the medicine being injected and in four hours I realized that I was seeing much better than prior to the injection. Now, after about ten days, the vision continues to improve. Dr. Sung is a dedicated eye surgeon and his work ethic is very apparent. He explains things quite well and has proven to be a most effective eye care specialist. Wait times can be a bit long but considering the variability in individual patient needs and his commitment to providing quality eye care I can well understand why. I am grateful that we have Dr. Sung here in our community. He truly cares. Paul Penick Kennewick, WA

Is any one else disappointed in this "so called" Dr.? He does detached retina surgery, then he…read moredoes the cataract surgery right on top of it, not letting your eye heal and then the retina surgery fails and you have to go through another retina surgery at the patents expense, when it was the doctors error? Any one else experience this type of problems? And his office manager is one mean female. . .discovered she is "Mrs. 'Dr.' and the staff turn around is huge all because of the office manager. She brings an entire new dimension to the words "rude" and "unprofessional"

I went through two surgeries here....I am two months out... Time for glasses...I visited your eye…read moreglass center to be met by an unfriendly, surly, unhelpful woman. The customer service was awful, she seemed very uninformed...She was rude to my husband and I and so of course we took our prescription elsewhere...Someone needs to know how she treats your patients... We wont be back..

I had the most unprofessional experience at this office today with Dr.Lee. This lady is rude and…read moretalks extremely disrespectful to her patients. She raised her voice at us and accused us of not liking her because my mother-in-law who has a broken hip was having trouble sitting up in her chair. I was completely caught off guard as I have never been talked to like this let alone by someone who is supposed to be a healthcare professional. She has no comapassion for her patients. There are other Doctors at this office that are great, but I highly recommend not going to Dr.Lee.

The people were great and it sounds wonderful. I'll post more after the surgery. The information…read morewas deep and thorough.

From my initial inquiry throughout the entire experience the doctors and staff have been top notch…read more I inquired about a lens that was used for a while but is not anymore and the CEO of the company took the time to call me back and answer my questions and let me know about advancements since. My personal consultation was exactly that, personal. I didn't feel rushed through they weren't running behind like the other place I went for a consultation too. My procedure day was smooth and relaxed. Dr Kopstein answered all my questions before and followed up after. I could see immediately after the procedure it was great. I chose the Light Adjustable Lens from Rx Sight and was able to see right after the procedure and each follow-up light treatment has gotten me to some amazing results. Still test driving before lock in but so far so good. I would recommend K2 Vision to anyone wanting to improve their vision and get rid of those contacts and glasses for good. I was extremely farsighted with the emphasis on was, with a very heavy prescription in the +8 range. Now it's like I'm seeing for the first time. If you're on the fence, just go for it. You'll be like me and wish you had done it sooner.

Dr. Palmer is awesome. He actually cares and he listens he's going to be doing my endometriosis…read morethinking of my uterus checking on it under anesthesia procedure.