I went through two surgeries here....I am two months out... Time for glasses...I visited your eye…read moreglass center to be met by an unfriendly, surly, unhelpful woman. The customer service was awful, she seemed very uninformed...She was rude to my husband and I and so of course we took our prescription elsewhere...Someone needs to know how she treats your patients... We wont be back..

I had the most unprofessional experience at this office today with Dr.Lee. This lady is rude and…read moretalks extremely disrespectful to her patients. She raised her voice at us and accused us of not liking her because my mother-in-law who has a broken hip was having trouble sitting up in her chair. I was completely caught off guard as I have never been talked to like this let alone by someone who is supposed to be a healthcare professional. She has no comapassion for her patients. There are other Doctors at this office that are great, but I highly recommend not going to Dr.Lee.

I had cataract surgery 10 mos. ago and am now having problems with glaucoma. I tried to get an…read moreappt. back with an Opthalmologist at PCLI and was told I had to follow-up with Dr. Jacks. I like Dr.Jacks but the drops he has me on don't seem to be helping much and my vision seems to be getting worse. Why can't I be seen at PCLI? I read a lot and dread the thought of not being able to read.

Everything went great. I was made very comfortable by the nurses and the Doctor was very smooth…read moreand quick. I had my cataracts done. Just amazing, I am 81 and can see like I was 13.

I've been a patient there for a couple of years. The appointments are generally long but very…read morethorough. It's a busy practice but the care is excellent and professional. I can still see well with both eyes, which is a minor miracle in itself. I highly recommend Sound Retina!

In a word AWESOME. I went to a different clinic for about a year and they did a good workman like…read morejob but these people are above and beyond all expectations. They are quick but thorough. The biggest point is that they take the pain and fear out of the process of taking an injection to the eyeball and I didn't think that was possible. With the other place I was not able to see at all the day of treatment. I had my first injection an hour ago and am using my phone, watching TV and no pain, just a slight itch. If you need an eye specialist Dr. Lee is the man.

The Dr is nice but I think getting old and the wait is unbelievably. The last time we came in it…read morewas a three hour wait to even be seen by the nurse. This time we scheduled for right after lunch and were seen by the nurse right away, but took over 2 hours to get the injection and there was confusion about what eye when we have only been doing the right eye for 9 months and have this conversation every time with the same ending. Overall don't recommend especially if there is anything else you need to do that day.

I was having significant issues after an injection; however, the office staff was rude and kept…read moreputting me on hold and then cutting me off. A doctor is only as good as the office staff.

My optometrist suggested I needed to see an Ophthalmologist and suggested this firm. They sent me…read morean impressive brochure--there are 5 of these offices in Wa state--a real franchise. My first visit was to last 2-3 hours (It turns out you spend all this time waiting around). I showed up at 10:30--there are about 12 people in the waiting room--all waiting to see this one physician. I waited about 30 minutes before I saw a nurse who dilated my eyes, gave me a quick eye exam, and then did an OCT scan on the retina. And then I am back in the waiting room for another 30 minutes. Another nurse gets me and puts me in an examination room. Another 20 minutes and Dr Haynie comes in with a nurse who takes notes. He looks in my eye and dictates his conclusions to the nurse, gives me a quick explanation which I do not understand, and then he is gone. 5 minutes and that is it. Dr Haynie is rude to the nurse taking the notes and to me. I go to another examining room where a picture is taken of the retina, and then I am out the front door with a single page of vitamin instructions for macular degeneration. I do not understand the significance of my eye disease. 11 days later, I called my Optometrist to see if she had received Dr Haynie's notes and pictures but they were still not there--the nurse promised that my Optometrist would get them, immediately. My Optometrist promised to explain to me what Dr Haynie had found. So far, my visit to Retina & Macula Specialists has been useless.

Dr. Quinn Smith is by far the best ophthalmologist I have ever had! And I've been seeing eye…read moredoctors since I was in 5th grade :-) I have recommended Dr. Smith to several people over the years, and they have come to appreciate him as much as I do. Ordinarily I don't like to recommend doctors to others, because we all have different needs and personalities. But Dr. Smith is very personable, highly qualified, kind and compassionate, and I enjoy his sense of humor ~ what more could any patient ask for?!?! If I have to wait a while to see him, I don't mind because it means he's taking extra time with a patient who needs it ~ I've been that needy patient a couple of times. I never feel like he's in a rush to get out the door, as is often the case with doctors these days. He treats his patients with respect and truly cares about us!

Dr. Ryan has been my doctor since 2005. During this time he has treated me for numerous medical…read moreproblems including cardio vascular, respiratory, muscular and simple medical problems. He has always been professional and easy to explain the problems i was experiencing . Today am 77 year old male in good health and I praise Dr. Ryan and his staff for this. Thank all. Dean R

My husband was referred to Dr Ryan and his first impression was not good. He came in wearing sweat…read morepants and a carhartt tshirt. I would think a doctor would look alittle more professional. The first 15 mins Dr Ryan proceeded to fall asleep multiple times while my husband was discussing his concerns. Dr Ryan also kept yawning. He would fall asleep while taking notes also. Then he told my husband to Google the nervous system and try to figure out where the issues are starting from. Over all this visit was a waste of time and money. VERY UNPROFESSIONAL MAN.