This gem is kinda tucked away back behind the store fronts off of Meridian, right before the Sonic…read more The parking is a non issue. Easily accessible and there are signs, just not flashy ones. I believe they close at about 4 on Fridays. Very knowledgeable and easy going. Super professional and does a great job of diagnosing and addressing the problem. Called with questions and he answered them no issue. He was super accommodating so I stopped in at my first opportunity. The shop sells bike supplies and tools. I believe they sell bikes as well, but it's pretty much a one stop shop for all things bicycle. It's a smaller space, but big enough to get the job done and some. I brought in my daughter's bike that I couldn't fix and he quickly went to work. He was very thorough and meticulous with the issue I presented, but he also gave the entire bike a good look over. He tightened everything up for me and we are back on the road. I got the education I needed if I had future issues with the bike and pricing was super affordable! He didn't try to upsell a bunch of stuff or recommend other services. Very efficient and personable. I'm more than happy with the result and my daughter is back outside in the sunshine riding her bike. Might bring over my sons and get a tune up as well. I'd recommend him to anyone and everyone 10 times over. This should be your bike repair spot from now on if you're in the Puyallup area.

Super impressed with the quick service, reasonable prices, location, and bike knowledge. My new go…read moreto place for bike maintenance!

All purpose bike shop in the charming downtown of Sumner, right next to an old fashioned burger and…read moreshake joint that has the same owner. A selection of electric, non-electric, used bikes of every variety, as well as accessories, and a bike shop where they do safety checks and I assume other types of maintenance. Friendly, knowledgeable staff. Fun to browse around. Prices seem pretty much in line with other vendors, both in person and online. Plus you get to walk out with a bike.

My base model Diverge sustained a crack around the entirety of the seat tube, just above the top…read moretube. Specialized did not have a replacement aluminum frame and very kindly replaced with a carbon frame. As promised on Specialized website, I presented evidence of purchase and bike to Marshall on behalf of Bonney Lake Bicycle Shop, Sumner, WA who expertly managed the process through to returning what is ostensibly a new and carbon Diverge. I am grateful to Marshall and Bonney Lake Bicycle Shop for so expertly and graciously managing this guarantee on behalf of Specialized. I will return to Bonney Lake Bicycle Shop and wholeheartedly recommend that you, dear reader, call on this excellent shop and crew for all of your biking needs.

I am so grateful to the team at Northwest Tri & Bike in Enumclaw. We were having a family camp…read moreweekend at nearby Black Diamond Camp, and one of our campers had a blowout on his wheelchair tire ... on a Saturday afternoon far from his home. Without his wheelchair, he had no way to get around at all. On a chance, we called Tri & Bike. Imagine taking a wheelchair to a bike shop. The team worked so hard and creatively to find a solution ... way above and beyond; they even stayed after closing hours to work it out. They got it fixed, and allowed our camper to still participate. They only charged us for a couple basic parts and nothing for their time and labor. Wow! We can't thank them enough for their courtesy, expertise, and for caring. Thank you!

The best experience I could've ever asked for. I needed a bike rebuilt. Made a reservation with…read morethe absolute nicest person on the phone. Multiple people were friendly when dropping the bike off as well as picking it up. My bike was in pristine riding condition for my upcoming long distance ride and I couldn't be happier.

Totally the only place around - and they do it all! Check the hours as they are not standard.read more

The guy behind the counter was rude and acted like we were trespassing on his valuable time.read more

My bike was dirty after a ride and needed a slight tuneup. It was quick and cheap compared to the…read morebike shops I've been to!

From the owner: Save on expensive bike repairs!…read more With Lucas Bike Repair we offer complimentary bike cleaning with any purchase!

Guy town bikes is the best! I wrecked my bicycle a of couple years ago and it rode fine however,…read moresome of the gears would skip when riding hard or uphill, and there was also a knocking noise. I thought I'd deal with both, but then I finally just decided to take it in to get looked at...I took it to Guy town bikes for just a gear adjustment at first. When I got my bike back, it rode great however, the knocking was still bothering me so I took in again to get that addressed. He changed out the bracket and now it rides like a dream!! His prices are great and he is upfront with what is likely the problem and an estimate of the cost and he will text if anything comes up during the service. I have to imagine I saved a ton of money rather than taking it to REI where I purchased my bike from... definitely a customer for life.

What a Christmas blessing, found a shop owner who had the skills, fair prices, honesty and…read moreintegrity, Highly recommend this shop for over the top, true service. Service done by a tradesman who honors his profession......work done with love. Thank you Steve, Rebecca

These guys rock. The owner, Ric, offers superior service and always makes things 'right'…read more Buy a new bike = free tunes for life You can't beat that. Both my mtb and road bikes were purchased there and I couldn't be happier.

I wish I could give this company 10 stars! Great, great, great customer service. I asked my hubby…read moreto get my 20+-year old Trex bike tuned up. I told him to not buy me a new bike, I just wanted My Bike tuned up. He went to Cycle Therapy. They sold him a new bike. (It was going to be about the same amount of money to buy a new bike as it would be to overhaul my old bike). Upon seeing my "new" bike I called the store and ended up talking to the owner Ric. I explained that I wanted my old bike back and tuned up. They still had it and Ric offered to allow me to return the new bike and that they would go ahead and overhaul my old bike for me. Chris and Chad did a GREAT job. I am so happy. But here is the best part... the customer service. All of the team members at Cycle Therapy were totally about making us happy. Honestly, I think they were trying to save my hubby money by selling him a new bike (did I say my Trex was old...it's super old). In the end, they overhauled My Bike for the same price as we had paid for the new bike (that might sound like a lot to pay for a tune up - it would be, but this was an Overhaul...as in darn near built me a new bike on my old frame....). All the while, the Team was sooooo accommodating, pleasant, (they could have turned their noses up at My Bike, but they just seemed to understand that I like my old bike) and they wanted to make it right for me in any way possible. I am in a front-facing customer service job myself and when I experience EXCELLENT CUSTOMER SERVICE, which is rare these days, I want to let the world know - so here it is! Support this shop and this team, you will enjoy the experience and the end product.

These guys are the best bought a couple bikes from them and gear there always helpful and great…read moreattitudes Thanks always keep up the great work!!!!Diana

Don't throw away your old bikes. Bring them here, where they will be refurbished for sale or…read moredonation.

You can't complain about a slightly heavy bill when you get your money's worth. Joe methodically…read moreworked over my entire e-bike. I called him for the rear flat and ended up with a full tune up and brake job. He used a tire and tube I bought off Amazon. The entire time, he explained things to me and demonstrated best practices. I learned how to extend my bike's life while getting it fixed. When he finished and I took it for a test ride, it rode better than it had the previous six hundred miles! He adjusted everything! I had no idea how much better it could be. Could not recommend more.

Joe is old school in the absolute best way. Been doing it since '78 & he's not doing shortcuts or…read moreripoffs. We have 2 Rad bikes & with the hills in Seattle, I feel very confident that our bikes are safe safe. His attention to even the smallest details, sounds, etc. is incredible. Got to hang with him while he worked & learned a TON. Lucky to have him in the area!

Typical misogynistic bike shop TLDR: Performed adjustments without my permission, didn't even…read moreperform the service I asked for, then spoke to me condescendingly as if I don't know what a bike is. I went in to get my derailleur adjusted for some ghost shifting issues and to bleed my breaks since it had been a few years and I noticed that my rear breaks were feeling spongy and were taking a while to engage. I have a hardtail mountain bike that I like taking out on trails, so I did not want to be dependent upon my front breaks. I was told that they would take a look at my bike and then text me a quote for how much the service would cost before they did any adjustments. They did not text me a quote for service, but instead went ahead and made the adjustments without my permission. When I went to pick up my bike, I was ignored while they helped the men who walked in well after me. When I was finally able to get my bike, I was told that my breads did not need to bleed since they felt "solid" and just needed a little extra pull on the lever. I was then condescendingly told about my front breaks, and to "use this one when you're going downhill too fast and feel scared". Rode my bike around a bit, and the issue with my derailleur is not fixed. This shop is a waste of time and money.

Guy at the counter was abrasive, took my bike in for new inner tubes, wouldn't let me see the…read morerepair work he was doing.. when he was done things were wrong that had never been before. Told me the work was done but when bike was submitted to me they had disconnected brake cables (to do tire work presumably) and left them disconnected!! A guy named Will took over and reconnected front cables. The brakes had always worked great until I took the bike to this shop. Now the front ones are ok again but the rear wheel slips when I brake. If you do go to this shop ask for Will, he seems more ethical and competent than the other guy whose name I don't know.