We loved working with Supreet! Our 7 year old needed some help with his Rs and Ls. Supreet made it…read morefun with lots of games, and her kindness and enthusiasm helped it feel like play. Happy to report a successful outcome and heartily recommend.

Supreet is absolutely incredible in every way. She makes speech therapy fun and enjoyable and has…read morehelped two of my kiddos now, SO MUCH! We are forever grateful to Supreet for her amazing care, support, and talent in supporting our kiddos.

Be aware: this woman has a history of defrauding and harassing people (all available in the public…read morerecords of Alameda County Superior Court. Typical MO: She will post an ad online and show you the front unit of the 2 family duplex that she owns. She will seem like a nice elderly woman and tell you how happy she is to rent to you, and then take a deposit for the apartment. Most times tenants never actually get to move in for whatever reason she gives (lies) and she pockets the security deposit. She then gets taken to court. If you are unlucky enough to actually move in, she has a history of disturbing and Harassing her tenants. Verbally, physically and emotionally. This behavior is well documented in court records, or just ask a neighbor. Our experience: We experienced the fraudulent behavior AND the HARASSMENT. In the 8 days we lived there we had to call the police 4 times for her blaring her horn at 3 in the morning, trying to illegally enter the premises, and general emotional harassment. Once again ALL documented in Police reports and Court documents Upon trying to get our deposit money back from her, we came to know 2 other couples and 1 former tenant that she has done similar things to, and neighbors have informed us of at least two other sets of tenants that had to endure her incredulous behavior. She has been taken to court over her fraudulent receipt and failure to return deposit money. (This is all verifiable in the public records of small claims court.) Two Judges ruled in our favor for her bad faith business dealings and her harassing and threatening behavior.

Here's my experience as a parent I am writing to express my deep concerns regarding the lack of…read moreflexibility in the assignment of the Registered Behavior Technician (RBT) for my son, who has been receiving services from your company reaching the two years mark. Our district contracted with your organization, and at the time of enrollment, we and our district were not made aware of the strict two-year contract policy that restricts the RBT from continuing to work with the same student. Allow me to provide some context. My son is a 17-year-old nonverbal individual with severe autism. He is extremely shy and requires a significant amount of time to build trust with someone before they can enter his personal space. Unfortunately, during my recent meeting with Dale Young, it became evident that no exceptions could be made to extend the contract of the current RBT with whom my son has developed a strong bond and trust. He kept stating that he firmly believes that it's important that they are able to work with others we agree as well we are seasoned parents. He's 17. There is rotation happening already in the classroom everyday. I just wanted him to have the best last two years of high school as possible and not have to have a transition happened twice. So at the end of the day, your company and Dale Young do not taken to consideration of the individual human. By this decision by Dale Young and your policy is going to cause extreme regression and depression anxiety on my 17 year-old son. I left the meeting with feeling like I was talking to a AI. You guys have to do better and consider your clients human beings, not just cases

I take my son here for a speech delay. He has sessions with Pamela Bloch once a week for an hour…read more She Is Great! Interacts with my son very well, and is great at her job. We've been going since April 2017, and he's improving a lot with every session. They are located on telegraph, right off of Ashby so parking can be tricky. It's all metered. They're office is located in a Small shared office building across the street from Whole Foods.

The therapists and front office staff deserve five stars. Leadership's approach to families does…read morenot. As a parent of twins with developmental disabilities, I understand the importance of attendance. I also understand the reality of managing multiple therapies, medical appointments, school meetings, and life. Over time, repeated conversations about missed appointments, attendance reminders, and signing attendance acknowledgments left me feeling judged instead of supported. The final straw was accidentally leaving one week off a summer scheduling form, which led to another conversation about attendance. It wasn't about that one incident--it was the realization that this philosophy simply doesn't align with how I believe families of children with additional needs should be treated. The clinicians were wonderful, and the front desk staff were always professional and kind. My disappointment lies with leadership and the culture created by these policies. Families seeking pediatric therapy need partnership, empathy, and flexibility. Unfortunately, that wasn't our experience, and we chose to take our children elsewhere.

I have to update my review as things have gone downhill. We had a rough start with Childs Play with…read morefrequent turnover with their SLPs made it difficult to find a good match for my daughter. We finally got a good match and they "switched departments". Then they started saying I had to move my time due to scheduling conflicts even though we had waited 2 years to get the time slot we had. We got moved with a new SLP and I complained that they kept canceling and rescheduling. I can only assume they were double booking so instead of taking accountability for their poor planning, they decided to discontinue services simply because i advocated for my daughter. They dont seem to care about the children, they just want their paycheck

At last I am sitting down to write this long overdue review for Bettina. We have been working with…read moreBettina since my daughter has been 22 months old, and she is now 4.5 years old. From our very first interaction and assessment, to our now sessions that have gone virtual, Bettina continues to impress me with her vast knowledge and creative techniques which has translated to immense improvements for our daughter. Bettina also provides a holistic perspective and keeps in mind my daughter's other occupational and physical therapeutic needs, as well as her speech/language goals. Even in this chaotic time of COVID, Bettina has gone the extra mile to make her sessions with my daughter fun and engaging. As an example, she keeps my 4 year old child 100% engaged in virtual sessions for 45 mins straight. Those of you with children (with or without IEPs) understand that this is a near impossible task that Bettina manages to handle with ease....but the truth is that Bettina spends a lot of time thinking of creative ways to keep her engaged! Additionally, our family has always felt incredibly supported by Bettina as we navigate the IEP system. She has taken the time to train my nanny as well as provide exercises for us to do at home. Finally, my daughter absolutely ADORES Bettina and looks forward to 'play' time with her each and every week. If that isn't the greatest endorsement, I don't know what is! Thank you so much Bettina!!

Dr. Bettina Larroude worked with my toddler age son every week for more than one year. She was…read moreprofessional, patient, detail oriented, incredibly knowledgeable and friendly and my son was excited to get to see her every week. Bettina used multiple techniques (including play based therapy) to help my son with total communication in English, Spanish and American Sign Language. Her office and work/play room is very inviting and is well equipped with many toys, games and books for all ages to make the therapeutic learning fun and engaging. Highly recommended!

Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

Piera is an incredible SLP, parent educator and human being. Her office is inviting to all parents…read moreand children, and as a colleague I wholeheartedly recommend her.

A magical place! My 6-year-old son is autistic and it was such a relief to be welcomed by a team…read morethat just gets it. The space is super clean and feels like a kid's dream. There's so much to do, climbing, building, exploring, getting wiggles out, and even a quiet room to chill. You can tell the folks behind it really thought through everything. The vibe, the décor, even the website feel so neurodiverse-affirming. They have tech to help build community around members too. We live in Novato so the distance makes a membership tough right now, but I'm hoping we can join in the summer when school isn't in the way. I'd love to see Spirited Play Labs expand to more places as this is the future IMO (please come to Novato, I'll help!). For families like ours, where typical play spaces can feel stressful or isolating, this place is a true gem, welcoming, thoughtful, and hopeful for the future. Thank you!!!

We've been coming to SPL for years, and it has always been such a positive experience. The play…read moresessions with Lia mean so much to us. we truly appreciate her patience, guidance, and support. Every visit, we notice progress. My daughter used to play only by herself, but now we see her becoming more independent and interacting with Lia, which fills our hearts. As a mom of a child on the spectrum, I know how hard it can be. My daughter doesn't have friends, but when we come here, she has one. In other spaces, the stares that come with her stimming can be so difficult to ignore, but here at SPL, we feel safe, accepted, and not judged. That sense of belonging is rare for special needs families, and we are so grateful to have found it here. I love how the staff embraces inclusion and acceptance. it shows in everything they do. I truly wish there were more places and programs like this for our kids, because families like ours need community.

This experience with Taylor was amazing my son sometime was in a cranky mood and she was amazing…read morewith him and very patient. I love how she would find thing to help him focused more and try to do everything in her power for victor to have an amazing experience

Our 6 year son Samuel has been working with Taylor Whiting online for the past 6 months. Somehow,…read moreshe always keeps him engaged despite the online format. I really appreciate the quality of care she provides and Samuel has been progressing nicely.