Failed to leave enough time for the services agreed upon and when questioned on this the "mal"…read moreemployee throws a temper tantrum and kicks you out. This is obviously extremely unproffessional. What kind of a company would hire such an individual who CANNOT even treat customers and potential customers in a reasonanle and polite manner and is NOT qualified to work with people. If I could I wouldn't even give it 1 star.

Can not speak more highly of Crystal Boutique and Beauty Bar and the wonderful experience we had…read more From the music, softly playing to the mood lighting and the magic mirror, we had an incredible experience. Tammy was comforting, professional and extremely helpful and provided a pressure free environment. Recommend to any girl who wants to leave the shop with their dream dress and a side of confidence. Thank you Crystal Boutique.

This is a true story! Only the Mother of the Bride knows how difficult it is to find just the right…read moredress for her. After lots of searching, I settled on a dress I felt would work for me even if it wasn't perfect. Two days before the wedding, a friend suggested an alternation that would transform it into the perfect gown but I knew it was too late. I called every tailor I knew but no one was willing to help. With 24 hours to go, Abby returned my call. She opened her shop and within an hour, had the alterations done. She could have charged me anything but only charged for the hour's work! My son picked up the dress and handed it off to me at the rehearsal dinner a few hours later. The dress was beautiful and the next day was great! There are no seamstresses left like Abby. No wonder she has such a great reputation.

Seems to not check voicemails or messages. Also don't count on them to remember what you say or…read moretake notes of important things that need to be remembered. Pretty expensive disappointment.

We decided to use Marty's Formal Wear since my son needed to rent a suit for Jr Prom. They had…read moreexactly what my son was looking for and the entire process was easy and enjoyable. We will definitely use them again in the future.

I inquired in March about the proper timeline for renting a tuxedo for my 5-year-old son, who was…read moreto be the ringbearer in a family wedding. I was told by the owner, Jon, to bring him in a few weeks before the event for a fitting -- which I did. At that time, Jon confidently assured me everything would be "perfect." He made it seem like he was the only person in the city capable of making this tux look good. When I called back for the second fitting, I was told to just pick up the tuxedo. That was the beginning of the disaster. I got it home to discover the pants wouldn't even close, and the shirt sleeves were FOUR inches too short on each arm. I called immediately, and they told me to bring him back in -- which I did, trusting they'd fix it. Instead, they sent my 5-year-old home looking like he raided a clown's closet. The replacement tuxedo had a shirt down to his knees, pants comically baggy, and a jacket hanging off his shoulders like he was playing dress-up. The sleeves were now so long, they rolled them up and pinned them with cufflinks. Seriously. This tuxedo is an embarrassment, and the service is worse. I paid $250 to rent this joke of a tuxedo, and when I called to express how unacceptable the situation was, Jon refused to do anything about it. No refund. No apology. Just arrogance. I found a perfectly fitting tuxedo at Macy's for half the price. Save your money, your time, and your sanity. This place is a scam dressed up in false promises and ill-fitting jackets. I wouldn't trust them to dress a scarecrow. Run the other direction.

excellent service. knowledgeable and personable. Alteractions done perfectly and promptlyread more

A first class owner and business. Absolutely a fantastic place to rent or buy a suit. Russ is the…read moreMAN. We walked in and told him we had a funeral to attend the next day and said no problem and proceeded to take my measurements and then had me try a couple of suits on and helped me with the different styles until i found the one i liked and he did the alterations right then. It took all of 25 minutes, all while he was taking care of another customer at the same time. I can't say enough about how great experience it was instead of making the trip to Middletown to look for another suit. Great Great Great Place!!!! Walt A.

They were recommended me by a cousin that's been living up here for 20 something years and they did…read morea great job on a pair of pants kind of pricey, but the job was done

I called today at 11am. "Help, I'm supposed to be in a wedding tomorrow and need to be in…read moreConnecticut tomorrow morning but my dress is too long, I tore my meniscus and I can't take a chance that I fall down the aisle." Nick was my hero. "We can do it but I'll be out by 3". Myself: I'll be there right away. Dress was done in 1hr and they called me right away. The dress is perfect. I did spend $50 but it was so worth! While also finding out my meniscus was torn, he asked how I was doing and wished me all the best in my recovery! I couldn't have asked for better service. I felt like I matter and I'm so happy and pleased to have met Nick! Also thank you so much to your rockstar seamstress. I will return back and not with another rush job lol

My daughter needed a dress altered for her prom. When I called, Antoinette was very nice and said…read moreshe could see her the next day. My daughter voiced her concerns about the dress and Antoinette listened attentively. We both appreciated how she took her time and we did not feel rushed. When we returned, the dress looked gorgeous on her!! Her attention to detail is outstanding. We were thrilled with the results and would recommend A Touch of Elegance to anyone looking for quality and professionalism. Thanks Antoinette!

This shop is near my work in Pearl River so I stopped in randomly to have a pair of pants repaired…read more Both Staff and owner were helpful professional and friendly. Quality of work was excellent. Price was very reasonable. Will definitely use again.

Wonderful ($$$) variety of gowns, in all sizes. Wonderful sales staff, great accessories, too. TBH,…read moreenjoyed the atmosphere of their previous location.

I had a horrible experience with this store before my son's wedding. I tried and ordered a dress in…read morethe first week of January for a May 23rd wedding. I received a call a atcthe end of January that my dress will arrive duri the 1st week of May. I called at the end of April and was told it will arrive on May 7. I called on May 7 and was told to follow up on May 8. Nobody called my on May 8, so I ca again and was told it may arrive that afternoon. Despite asking to get a call that afternoon, I didn't get one. I called again at 5:45 and was told that the dress did not arrive and it's unclear where it I s. The owner said she will follow up on Monday. I go a call on Monday that the dress was NOT shipped yet from Italy. She asked me if I wanted to get an express shipping which I refused! She told me to come in on Wednesday morning to try the floor model and have it adjusted (that was on May 13!) As the zipper may be worn for a redux price. I had to go to another place. I would recommend to stay away from this shop if you want to have a peace of mind!