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    SOS Septic

    4.2 (28 reviews)
    Open Open 24 hours

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    SOS Septic to the Rescue!!
    Jenn L.

    Called at 5 pm on a Sunday for an emergency septic issue, we had backed up into the shower. The man that answered the phone was on another call and asked if he could call me back... I was skeptical, but he did call me about 10 minutes later & said he could have someone out within the hour. I acknowledged & accepted the after-hours cost to pump, totally understandable. We got it done, and everything was back to normal. SOS was the ONLY company I called that said 24-hour service to answer the phone and get it done!! Thank you so much! Would recommend 100%!

    SOS truck and time of arrival.

    Call them at 2:30 for pump out, they arrived by 3 pm . Greeted the SOS guys, sat on the porch as they did their job. Did their job and left. Lady on phone said it would be $400.00and 4% on top of that if I used a debit card, which I did . Looked at the digital bill a few days later and it was $561.00. Called and it was only then explained that due to an overfill tank we were charged more. I explained that was never explained to us by the customer service representative I had spoken to. She said that " I don't know why they didn't explain that ( aka septic guys).... I can ask."she said. Well shouldn't the customer rep be the one explaining this when you call in and ask about the service. The septic guys are responsible for the septic pump out , not the cost charged to your debit card. Also someone should have called and said hey it's going to be more than I quoted you initially! Only asked to find out what why no one explained the issue, no refund or other compensation for their mistake! Scammers in septic tank disguise they are full of sh?t alright!!! Avoid them and their hidden costs.I work hard for my money and don't need anyone to cheat me out of it. Bad customer service and hidden charges will apply should be their motto. Good luck with these scammers!

    SOS septic

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    2 months ago

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    7 months ago

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    2 years ago

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    5 years ago

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    1 year ago

    Ray was excellent! We called @ 7 on a Monday night & he was here and TCB by 930. Thank you!

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    7 years ago

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    7 years ago

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    10 years ago

    Great service! The price we were quote is the price we paid. Tech was really informative!

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    8 years ago

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    Ask the Community - SOS Septic

    Review Highlights - SOS Septic

    We really appreciated the upfront price, which didn't change even though our septic tank proved to be difficult.

    Mentioned in 7 reviews

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    Englewood Environmental

    Englewood Environmental

    (8 reviews)

    Scammers - see their reviews. DO NOT USE THIIS HORRIBLE FIRM…read more I reluctantly sent them a check for $7700, which was minus the extra sand dump loads they were extorting me for, only to find that their owner had "already" filed a lien (with whatever costs they felt appropriate) against my house. This actually made me laugh, since their communication was so bad between their firm and me and their internal communications among their team. Not only is their internal communication with their clients horrible, they operate without any consideration to "their bad customer service" and communications - and they blame their clients for the communication issues. In addition, they charged me for a credit card fee for $147, and I had paid with a check. Duh. What an unorganized, bait and switch, rip off firm. My check was returned with a note that said it took too long to get to their office - so they filed the lien on my property. I decided to allow the lien to sit on the property because I was not going to be moving from this home. Keep in mind, some states have a lien expiration within 7 years and the lien has to be renewed by the filer. Then guess what, less than a month later, I get a certified notice from the Chapman Law Firm, indicating that I have 10 days to pay or I will be sued and have to pay court costs. I called the law firm and will be dropping off a check at their office this week (March 17-21, 2025). As a reminder, the team that did the work on my physical project were awesome and I gave them each a gratuity. But, the office team and owners were horrible to work with. Please, I implore you, DO NOT USE THIS HORRIBLE firm. I am writing them an extortion check as the law firm requested, and I have asked their attorney to reduce the credit card fee since I am writing a check again. They agreed.

    Install of replacement drainage field was done professionally with minimum impact. Customer service…read morevery responsive and thorough Great experience

    SOS Septic - septicservices - Updated May 2026

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