Central air went out in my house during a recent heat wave. I called Affordable at 10:30pm and had…read moremy AC unit fixed the next morning at 8am. Extraordinary service, competent, speedy, and, yes, affordable.

Very prompt service and responsiveness. Repaired the fan to the furnace the next day. Main issue…read moreI have is that the wiring junction box cover had been removed and the wiring pulled from the box, not a problem. But upon completing the repair the wiring was left out of the cord grip going into the box and just wire nutted so that the cover could not be put back on, hence leaving the wire cover off. The burner box cover was left off, and the plugs for the A/C unit were not plugged back in and the new motor wires had not been put back through the cord grip that goes into the control panel (they were just put the the hole in the box). I know it was a very busy time of year for Ron due to the two week 95 degree temps and everyone calling, but this is not an excuse for a business owner to do incomplete work. He should have tested the whole system including the A/C whether he had worked on it or not. For crying out loud that is why my wife called him for in the first place, she did not know that the furnace fan needed to be replaced, just that the A/C had stopped working. Upon returning from work that evening, and a quick inspection of the furnace, I called and him and he promptly came back over which was completely unexpected but great service. When he arrived I had already fixed all of the items that he had not completed. Prior to leaving he obviously was upset and was not very polite with his departing comments. I mentioned I had repaired the items he forgot to complete and he just angrily said, "good" and stormed off to his truck and left. My wife mentioned later that she had asked if he needed anything and she said his comment was, "just stay out of my way and this will get done much sooner". Obviously not wanting anyone to watch his work or check it prior to his leaving. Just poor workmanship all the way around. Due to his quick response to the call this might not have been a problem if the home owner wasn't capable of fixing this themselves. But I was not in town and thought it would be best to have someone look at it prior to the weekend when parts are available. My mistake for not asking my wife to stick with some of the bigger businesses in town that were a few days out for service. Not saying that this company is not capable of making a repair, but I won't be using them in the future.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

New company for me to use and I was very happy with the results. My Heat Pump died and so it was a…read moremajor repair. Even though they were not the original installers of the heat pump they were able to get the parts replaced using the original warranty. All phone interactions with the main office were friendly and professional and Henry, the tech, was great!

Currently Spokane Mechanical is doing the HVAC for our entire house - a new build. They are…read moreprofessional and are doing a fantastic job. Their communication is outstanding and have asked questions along the way to make the job go smoothly. They also seem to enjoy what they do - so they are pleasant to be around. We are lucky to have them on our job site and appreciate their hard work. If you need a job done in Spokane or the surrounding area, we would highly recommend them.

We called these guys on the day of a big storm and were thinking that it would not be possible for…read moreus to get service. Our Heat Pump went out just that morning. To our surprise they made it out to us, serviced the unit and we had heat. They were fast, reliable, honest , and professional. We'd highly recommend them.

Mr. Tilton came out 8/21/15 to inspect my air conditioning unit. I was ill when he came for the…read moreinspection so I was in my bed resting.My downstairs master bedroom was not cooling properly. He informed me that the ducts were cramped and needed to be replaced. He told me that this was due to normal wear and tear and that he knew it would be covered by the warranty company. He also stated that he would make sure to word the report properly so that there would not be an issue with coverage.He stated that he would have installed the ducts differently if he did them and that builders try to cut costs by routing the ducts using the shortest route and that is what he think happened and may have caused the cramping. My son was present during this conversation. I also asked him to call the warranty company in front of me before he left my home because I felt like he was shady but he refused and told me that he had to get to another job and he would call in his car. He collected $65 and told me that he would collect the remaining $35 when the job was completed. I asked him if the work wasn't covered what would it cost and he stated it would be no more than $350. He then reassured me that most likely the warranty company would cover the duct work. Mr. Tilton left and I received a call from the insurance company shortly after informing me that my claim was denied because he reported that the damage was NOT normal wear&tear and could've been done by an human or animal. Also, that this was a preexisting issue caused by improper installation. I contacted Mr.Tilton immediately and informed him of what the warranty company said.I had him on speaker phone and my husband was present.I asked him to please confirm the details of our conversation, which he did. He reconfirmed that what he told me was exactly what he wrote in his report and that the warranty company must be mistaken. He told me that he did find that the cramping was normal wear and tear and that it was NOT caused by a human or animal. He told me that he would call and fix the issue. I waited to hear from him that evening and the next day. The insurance company left him a message as well, which he did not return because he told me he was working late on another job. I finally got him to answer my calls on 8/25 and at that time the phone signal was very poor so he kept cutting off. I called his office and spoke with his secretary and informed her that I have spoken with my warranty company and due to the many issues they were going to send someone else out and that my complaint was going to be forwarded to the appropriate dept. I also stated that this was not good customer service and I did not understand why he gave conflicting reports. His secretary put me on hold and Mr.Tilton got on the phone yelling and screaming at me!! He stated that I was a liar and that he would not lie for me and that I was stupid and had no business calling the warranty company. I asked him several times to calm down and stop yelling at me. He continued to yell and verbally abuse me and then he hung up the phone.He screamed that he was a christian while on the phone but his behavior was scary. My husband called Mr. Tilton and he then yelled at him that stated that my husband was getting under his skin and that we were both liars.He then hung up on my husband. Mr.Tilton send me text messages shortly after apologizing for his unprofessional behavior and claimed that he never said any of the things he told me when in fact my son & husband witnessed him saying them. He also told the warranty company that he would charge $550 to fix the ducts when he told me no more than $350. This has been the WORST experience I have ever had with a repair company!He is a scam artist and when he was caught lying he became irate and aggressive.He is dangerous & I would not trust someone like that in my home again. If he responded like that over the phone I am afraid what he would do in person.

They refused to admit that their workmanship caused our well power outage. One electrician was…read moreextremely Rude and disrespectful.

I needed GFI plugs for my bathroom and kitchen. Mel and David are great…read more Thomas was here within a couple of hours he was very thorough and did a great job! 5 stars for great service.

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

These guys are the best. I was expecting them to just give me a quote like the other guys did &…read moreleave, but no... Kyle quickly fixed my Radiant floor heater leak at half the price I was quoted from the other company. Also professional, courteous and gave me some excellent recommendations. They will be my go to company from now on.

ProMax Mechanical is an outstanding resource for any size hydronic floor heating system. I have…read morebeen in the design and construction industry for over 35 years and can report that their quality, attention to detail, and hands-on commitment to perfection is unequaled. The business is operated by two brothers who are both hands-on in the design and installation of all systems. They recently completed an 8,000sf house with 2,000sf garage and 2,000sf heated driveway apron for me. The system was a multi-manifold, multi-valve modulated condensing boiler system that required a very high level of expertise for installation. Kyle Smith personally completed the majority of the install, and every aspect of his work was completed to perfection. My copper piping work is so perfect that other subcontractors often photograph it!! I give them my very highest recommendation and assure that you can trust them with any project, large or small, simple or complex. Thanks Kyle and Ryan!!

The shut off valve for our water pipes was so corroded it wouldn't work. I called this company,…read morethey were so nice on the phone. Because it was not an emergency a date was set for the repair, But if had been an emergency they would have come right out. They showed up on time and didn't blink when told the valve was in the crawl pace; more like an unfinished basement; and finished the work in 15 minutes. They also checked the water heater down there and gave us a thumbs even though it was installed in 1993. The price for the repair was more than fair. When we finally need to replace the water heater, our call will be to this company. Nice, polite, funny, felt like family.

Super! Same-day response to broken water line in crawlspace handled smoothly and economically. A…read moreday later (during clean-up by contractor) another small leak was discovered that would have been invisible to the plumber on the first visit. Another call was made and I had a return by the same great plumber to fix it. Wonderful service delivered promptly! Great team, helpful office staff.....all-around superior job!