We needed a second opinion on a sewer line repair and Valerie with Straight Shooter was a ROCKSTAR!…read moreShe was so professional and courteous, and answered all of our concerns in a way we were able to understand. Straight shooter gave us a much better quote for the repair than we were originally given and we could not be happier with our inspection. The world needs more Valerie's!!!

We had a shower valve and a couple toilet valves replaced by the Straight Shooter crew. The valves…read moredidn't match our other fixtures which I failed to communicate during the initial install. Directly after the initial repair I shared my mistake with the caller from SS Plumbing then a direct call from the owner a short time later, They special ordered valves matching our originals and got both installed directly after they received them. Great experience, we will reach out to them again when the need arises.

Highly recommend Mr.Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides.

We had a very sudden, and large job that required our sewer line to be redone. This all happened…read moreright around the holidays which made for extra stress. Chris was quick to come out and give me a fair bid on the job. The estimate was very thorough and included all labor and parts with breakdown of pricing. He gave me a few options, and he was able to save me as much money as he could. When it came to work, the technicians were fast and respectful of the home, kids, and dogs. The total work of replacement was about 2 1/2 days. The warranty for work and parts is more than fair. As I already said, this happened about 2 days before Christmas, and our family was at max levels of stress during this time. Chris was willing to be flexible with my payment schedule, and he was always available to answer my phone call and answer any questions for me during this stressful time.

Called on a promotional drain clearing offer. The sink would barely empty when I tested it after he…read moreleft. He definitely made it worse. It would at least drain albeit slowly and was semi-useable before he came. In addition he had an attitude after being asked about shoe covers. I called GS to ask if they would return to rectify the problem without charge. They said no. I asked the service manager to call me. He did not. This is a second rate outfit.

They were quick to respond to a sewage blockage and 1/2 the price of other companies. Very good…read morecommunications. Cleaned the drain and even ran a camera to show potential problems in the future. I will use them again on my several rentals.

We had an incredibly difficult winter this year. Trying to get our home open after being…read morewinterized. I had electricians, a contractor, water treatment people out to open our place up in the dead of winter after a major winter storm. I was desperate. My husband was extremely ill and was being treated at Kootenai Hospital with a serious illness. After many issues with the cabin and me crying on the phone trying to explain what we were going through, Fred's Plumbing owner and crew said, "Don't worry we will get your place open"...and they did! They put in a handicapped shower and a new toilet in record time. They even helped me down 29 steps to my home with a load from Costco to get ready for my husband's homecoming. The gal in the office said incredibly comforting words for us during that stressful time. When people show up during those times it's humbling. I will never forget what Fred's plumbing did for us. So YES. Fred's Plumbing is an excellent business with excellent human beings. Thank you!

would do 0 but 1 is the lowest i can go they are fucking idiots. They won't comunicate with you and…read moreasked them to explanin the work and they kept sending us the bill charging us 5,000 for a damm toilet plus they ran over my kids toys and kept on trying to charge us.

I can't say enough good things about this company and their team! We recently moved into an older…read morehome and had both some plumbing concerns and improvements we were looking to make. Michael provided us with a full home inspection to give us peace of mind that all of our fixtures were working properly and in safe condition for the upcoming winter months. He helped provide us with reasonable pricing for replumbing our master bathroom shower and replacing 2 older toilets. While we didn't do the projects right away, we were able to call and request Michael for service as soon as we were ready to complete them. He had the shower plumbing completed within an hour and he replaced both toilets at what seemed like lightning speed with zero mess! Not to mention, he was extremely personable and made us feel confident that he was the guy to the job. I would absolutely recommend these guys for all your plumbing and septic needs! They're trustworthy and honest, something alot of other companies have a hard time competing with. Thank you Rooter Guys!

Josh and the guys are awesome! We've always received great service from this company and even…read morethough we're in Harrison, their prices have always been good. Highly recommended.

If your geothermal system was installed by RDI and your system subsequently fails and you try to…read morecontact RDI, no one will call you back. I wound up contacting a different heating and cooling company to fix problems due to faulty installation. Now everything is working fine again, but I would never personally do business with RDI again. The installation technician had an attitude and couldn't get along with the onsite construction crew. I did my best to get along with him, but he was arrogant and short-tempered. That was quite a few years ago and there's a good possibility he doesn't work for RDI, but I kind of think he does. I've left messages to speak with him prior to calling a different company for help and he never returned my calls.

Negative a hundred stars. **PLEASE READ TO AVOID THE…read moreSCAM.** This place is a shady, scam riddled company. How you guys sleep at night is beyond me. You've been reported to the better business bureau, your business card has been posted on social media and all my friends/neighbors have been told to avoid you at all costs. I'm just appalled. Lets start at the beginning shall we? You cancelled on me twice. Always having to reschedule the day of, for sick technicians or an emergency. I had requested my AC looked at, but after all your cancellations it was too cold to do that service. After that I had a feeling you weren't someone I'd use in the future. Steve was sent out and lied to our face about a crack that was potentially leaking carbon monoxide. We asked how bad the risk was and he said "you're risking dying". I hate when companies use fear tactics without educating. No, "let's do a test and see" or "I'm not 100% sure but I'd like to check to make sure how bad the leak is". He turned off the gas and said we could turn it on after he left. Just rude, shady and unprofessional. It took him a few *minutes* to find this leak that DIDN'T EXIST. He made us feel forced to purchase a new furnace today. Just horrible, awful... ugh. Even my husband knew you were a scam and told me during his inspection to find a new place right away. ***The good news is we called an AMAZINGLY HONEST AND PROFESSIONAL company called ACI who came out right away, told us you scam constantly and did an extensive inspection and even ran tests for carbon monoxide (which Steve never did). No cracks. No leaks. Never pushed anything on us or used fear tactics. This scam company offered us a free inspection. Said Steve would change the filters (which he never did) and whatever this "bright beginnings" is that promotes your business, they will know you're a scam and a waste of air. I'm just so appalled. So, are you reading reviews looking for ac and furnace help? If you are, contact ACI. Tanya and Dean were incredible. Promise. I almost threw $4,000 down the drain today. $4,000 for a furnace that works great. That's not money we just have laying around, that's my children's college fund. ACI kept that money in my pocket and when I need to spend that money on a furnace, I'll be using ACI.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Thank you Tim for checking the few concerns I was worried about. And will definitely have you…read morereturn in Spring and reposition my main water valve. And enjoyed our conversation and good laughs. Will definitely refer you to my friends!!!

Very professional, superb fix it plumber, fair cost. Can't…read moresay enough, he did a great job for me. I will use him again. Thanks

Heat went out when hydronic boiler failed. Justin was professional, knowledgeable and efficient. He…read morehad us up and running during visit and ordered the parts need for a more durable solution. We will use them when we install a ductless A/C system soon.

Man, terrible experience:…read more No-showed on their 9-11am window. Then, I call at 11 to make sure everything is ok and they say they will call back shortly with a new time. I never get a call. So, I call them again at 1 and they have no answers for where the technician was, why I wasn't notified about the cancelation because apparently he called in sick that morning, or why they never called me back earlier. Their solution was to come up in another in 8 days time, ANOTHER 8 DAYS. When I originally made the appointment and during this whole conversation, I made it clear that the (relatively) minor work needed to be done asap so we can finish closing the home loan with our bank which clearly meant nothing. I am still in shock. It's like they wanted to lose a customer. Just wild.

Don was very professional and knowledgeable and was able to fix our furnace in no time. We will be…read moreusing him in the future. Very reasonable on pricing. And we are both very pleased with his service. Thank you again, Don.

Was trying to get a new install on a new home build. The quote was good but the service was not…read more After giving the deposit that was to buy the equipment, everything went down hill. What was supposed to take 4 or 5 days was not done 6 months later. The duct work was put in but no heat pump ever showed up. "I am waiting to get paid from the next job to buy your heat pump" Not showing up when scheduled was a regular thing. The most stressful contractor i had to deal with. When the air handler WAS put in (still no heat pump) I found out it was put in upside-down. I had to hire another crew to finish the job so I could finish my house. I never got the heat pump and now I have an air handler unit sitting in my shop. Buyer beware. I would like to file a claim with yelp too.