Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

We had Lance Griffin come to the house for an annual check on our air conditioning unit. He took…read morehis time and explained exactly what he was doing and why. He is a nice and relaxed service member of Andy's which we have used for various things in the past. I highly recommend both Andy's and Lance.

Andy's serviced both my gas fireplaces and did a great job. In addition to the service, their…read moretechnician, Tim, was super helpful in helping me understand how to work features of my fireplaces I didn't even know existed.

Great company, on time professionals with a great work ethic. My technician Aiden and Ethan did a…read morewonderful job fixing our new old track homes poorly installed AC unit. Plus moving a thermostat and a duct in the ceiling.Damien is very experienced. He came out and diagnosed the problems right off and was very thorough. I Have no hesitation recommending them to family or friends

Thorough, professional, and quick. Full service done while being mindful of my wife and kids.read more

I requested a quote on new air conditioner and furnace. I had received a first quote from the guys…read morein the pink truck and was astounded that the "deal" they offered was for $10,000. This prompted the call to Borders. Daniel Savage came out and told me I needed neither a new AC nor a new furnace. Let the AC serve me until it was dust and he informed me, the furnace was only 9 years old and certainly in no need to be replaced. I was appalled that the first guys were going to sell me something that I didn't need and couldn't afford. Thank you Daniel Savage, for being honest with me! I will gladly use Borders again for any future service needed!

These people sent me a bill for a service I didn't order. I told them I didn't order it and that I…read morewould not be paying the $112 for putting in a filter that my tenent ordered. I told them to send it to collections and then they called my wife and threatended her with collections so she paid it because she didn't want to have to deal with them again. I see other reviews about how rude and abusive the billing person is and this was the case when I talked to her. I would never use these people again under any circumstance. I even told her that we had just used them to install a $15,000 heating system and that they should find the tenant or just eat this service which they charged me $50 for a ten dollar filter and $62 for what couldn't have taken more than two minutes to install. DO NOT USE THESE PEOPLE!

Don was very professional and knowledgeable and was able to fix our furnace in no time. We will be…read moreusing him in the future. Very reasonable on pricing. And we are both very pleased with his service. Thank you again, Don.

Don came out and did a really big job. He replaced furnace and condenser that were way too big for…read morethe house we bought. He also redid all the exhaust and duct work to make it compliant. He works until the job was done and communicates the entire way. His pricing is much better than competition without giving up quality. If you need HVAC work done; call Don! (Ignore the filter area he added the proper work after that picture was taken, see follow up shots)

I will try and keep this long story short. Ice fell 17ft from the roof onto our HVAC system…read more Another company came out said it couldn't be fixed and wanted to replace the system at a price of $8000. Shafer came out banged out the dents and got the system running for $175. Fast forward, the system stopped running a year later. Shafer did their best to repair it because our insurance company didn't want to pay for replacement, but it failed again this year. At this point they went above and beyond to show our insurance company how the initial damage from the ice had caused it to keep failing. They stuck with us through the whole experience and now we have a new unit! Thank you so much Loren and your crew!

I would avoid this company. They installed my furnace and have done the service on it for a few…read moreyears. I had a problem and had them come and look at it. This is a rental and they did the work I requsted but not satifactory. What they did want was to do a bunch of inspections and talked my tenant into charging me. They should have called me to get permission. But they didnt. I would avoid using this company they like to gouge and over charge for things that dont need to be done.

Had our annual preventative tankless water heater and propane central heater servicing performed…read moretoday. As an aside, both these systems were both installed by J.A. Bertsch. Eric arrived on time and performed both services in a timely fashion. The units were in decent shape, but the flush of the water heater proved the necessity of annual maintenance for enhancing the reliability of the critical systems. Eric explained everything he was doing and meticulously fine combed through both units. Due to Eric's continued excellence (this was the 3rd time he was here), I plan on maintaining the 'Comfort Club' annual plan with J.A. Bertsch.

I had signed up for the maintainer program and every time a tech came they would give me estimates…read morefor hundreds of dollars. Where the techs are nice enough this company doesn't give a hoot about customer service and the administrative side is even worse. I will look forward to moving on to company who cares enough about their customer instead of being a number.