I've been a loyal customer since 2003, which is why this experience was especially disappointing…read more Unfortunately, the front desk person, Victoria, was not very welcoming when I called to let them know I would arrived about five minutes late due to traffic. Instead of showing understanding, I was questioned on the phone in a way that felt unnecessary and unprofessional. A little more courtesy and flexibility would go along way. That said, the hair stylist, Chloe, completely turned the experience around. She was absolutely wonderful--patient, kind, and very engaging with my 5-year-old during her appointment. She made my child feel comfortable and at ease, which I truly appreciated. Her professionalism and warm personality stood out and made the visit worthwhile. Gladys Johnson

It is run like a well oiled machine. Everyone that works there contributes to a great experience!read more

Molly is talented with hair, really just does great work…read more Also easy to schedule with and cares about what you're looking for.

Molly and her team dolled us all up for my daughter's wedding. She turned it in to a party and the…read moreresults were fantastic! Thanks Molly!!

I visited this salon with high expectations after reading all of the rave reviews and seeing this…read morebusiness specializes in beautiful color work. Given that the prices here are premium, I expected to tap into their marketed expertise to treat my hair woes. I am super bummed to report this salon fell short of those expectations for my visits. I don't feel that I left with amazing hair and reaching the goals discussed with the stylist, or that I even had above average service. I came in to have my roots and ends match a seemingly complex service for me, and eventually after ongoing visits to have my overall hair color lightened. The person who I saw I feel overpromised and underdelivered. Between both of my visits there were many issues which I experienced that amounted to a negative vibe. I felt that the stylist was rushing a lot during a visit which caused her to splatter my face and clothes with lightening product unapologetically. The stylist got dark hair dye which stained very visibly all over my face and was ready to let me leave this way. I had to insist to clean off my own face with wipes. The next visit I needed to remind about this and no notes were taken to proactively avoid. Despite the discussion and understanding with the stylist about what I want for my hair, I noticed there was a difference between my roots and rest of my hair after a lightening service and simultaneous root touch up. I did expect for there to be better matching - this was noticed and confirmed by a different salon which I had a consult with to treat my hair. During one visit when I asked for a hair trim, it was not very detail oriented. Later while looking at my hair, I did see many parts of my ends which weren't trimmed and still had damage. The observation about lack of detail orientation was confirmed at a the different visit. There was another stylist next to me who was obsessing over a client's cut and measuring and cutting from every which angle to ensure perfection - I did not not have anywhere close to this level of attention, QA, outcome for a less complex trim! Then I noticed they were obsessing just to post on social in their in house backdrop/lighting mini studio, which made me wonder if that level of excellence is selective. During my second visit my blow dry was not smooth at all as it was rushed due to end of the night. The service also seemed a bit unapproachable as despite me conveying I need to get in in 4 weeks she was proposing 6 weeks or at times in the middle of the work day. Who in any job can reasonably travel and step away for 2-3 hours in the middle of the work day? Not until I repeated (again), was a more creative solution proposed which would meet my conveyed needs. Egh this lack of empathy in the customer service was yet another turn off. Due to these issues I chose to not proceed with visiting this salon another time, or making it a part of my ongoing hair maintenance routine. There are many beautiful photos on IG from the stylist I saw, and I'm so bummed about my own experience having spent on a premium experience and not being able to leave with awesome hair! I really did feel this salon experience failed to wow me during either of the visits despite giving them more than one try. Given the difference of results, I wonder if this salon is selective about who/when they offer execllent service versus mediocre as I experienced which is too much a gamble when you're paying such premium prices. Unfortunately given how long this business books out, I do not feel it is a practical salon to visit if you have a fast paced lifestyle and are in need of regular hair services. These were all rookie mistakes for a business charging so high - think twice!

I had a color correction, balayage, and hair cut done with Nichole about a month ago and she did an…read moreincredible job. I first called the studio about color correction after I used L'Oréal Colorista to put blue throughout my hair on top of my balayage. The blue would not leave; it had left a strong green color throughout most of the lightened parts of my hair. Fiber first booked me with a consultation, so Nichole could see my hair and book me for an accurate time window. She was super nice and attentive, but for booking, she didn't have any availability for over a month. When she saw how long it was though, she opened up a Saturday about a week and a half away that she had previously been off for because it was the day after her birthday. This was incredibly nice both on her part, and because I was desperate to get rid of the green hair. For the actual appointment, Nichole patiently worked through first stripping the color and then giving me a more dramatic balayage than I previously had. She really looked at the pictures I showed her and talked to me about what I wanted. I was in the salon for about four hours, and Nichole and the staff were nice and accommodating the entire time - including running out to my car multiple times to add change for parking. I love the finished look. I've gotten balayage done multiple times from several different salons, both in this area and in Manhattan, and her work is definitely among my favorite. We forgot to take a before photo, but I've included our after photo. It's been awhile now and I'm very happy with how it's growing out and fading. There was still a green tinge that showed in fluorescent lighting after Nichole was done (not her fault at all, she was honest about realistic expectations, and the dye was way more intense than I thought). However, that's gone now with her recommended use of purple shampoo, and I'm so happy with the final result. I highly recommend Nichole for color correction or for balayage!! Be sure to call in advance, they're very busy.

I had made a last-minute appointment for my color and cut, and Angie was the stylist available, did…read morenot know who she was, but the receptionist highly recommended her, when I went for my first appointment, everyone was so friendly and nice, the salon is beautiful and people just seemed super nice. I showed Angie exactly what I needed, and she gave exactly what I showed her. She is awesome! GREAT 1st time experience loved it!!!!!!

Angie is a wonderful and personable stylist. I had something come up and couldn't make my…read moreappointment and called but didn't get any voicemaiil to leave any message since I needed to reschedule(also it was a holiday weekend). I think as someone who's worked in a salon before, the person who is the first person you see when you come in as in the salon coordinator, should really be warm and friendly which is not something I got when I first arrived there at my last appointment. I was also met with an attitude when I called to ask if I could reschedule my appointment which is not cancelling. from someone who's worked at a salon before, I think that they need to really reco who they hire for a salon coordinator at the front desk.

If you're looking for a fantastic salon experience and an even better hair style, look no further…read morethan Salon L in North Wales and stylist, Michelle! I just moved here from CA and was so concerned I wouldn't find anyone to cut my short hair. Then I came upon this marvelous salon where I met a fabulous staff, was shampooed and pampered by Shaina and then received a fantastic precision haircut from Michelle. I feel like I've found a new home!

Beware of Michelle. She RUINED my hair by putting me under heat for an hour with bleach (which I…read morelater found out to be a stylist BIG No-No), overcharged, and was just so incredibly rude, almost like a bully in the way she talked to me. The first time I went to her, she called it a corrective process because she was fixing my hair, so about $280 + tip later, I was so much more blonde than the picture I had shown her and my bright blonde highlights didn't even start at the top of my head and were brassy. I went back for her to tone them down about 3 days later, booking it as a corrective color, and she said I had to pay $30 for the glaze and softening, because she could have done that the first time around if I had more time to stay past the 3 HOURS I was already there! I told her that I needed to go home and let my eyes adjust to the color before figuring out if I needed anything. I should 100% never have been charged that $30, but paid it to keep the peace. So for over a month and a half, I had hair that was still too blonde. When I booked my second appointment, I booked a root color and asked if Michelle could add a few lowlights to offset all the blonde, and she did, basically turning my hair now brown with only a hint of blonde showing. When I got home, all I could see was that my hair was brown and thought that I have now paid too much money to NOT get what I want for the second time! So I called back and asked if someone there, that didn't even have to be Michelle, could make my blond stand out more, and the girl at the front desk said Michelle would call me back. When she did, right away she was making excuses about how my hair is a work in progress and how now this is the second time I'm calling to correct her work, and I said to her that I just want brown hair with blonde highlights and that I'm paying too much money each time to not get what I want and not loving my hair! Then Michelle said ok, then why don't we do this - since you seem to have to come back every time, then I'll just reimburse you for your hair and you can find someone else to go to! When I said that sounds great, she said, "Ok I'll talk to my boss and we'll refund you!" And hung up on me! Fast forward to 6 months later and MY ENTIRE head of hair has broken off and is the most damaged it has ever been. I have never been put under heat for my blonde highlights, but Michelle did, and I was under heat for close to an hour. What I found out later by other stylists, was that should have NEVER happened. NEVER EVER should you put tons of bleach on someone's hair and then keep them under heat for any period of time, let alone an HOUR because she said the "blonde wasn't lifting!" She completely destroyed my hair. I always had fine hair, so there wasn't a need to ever put me under heat with bleach, and now it's so thin and broken, to where I'm actually embarrassed. I'm appalled at Michelle's lack of knowledge or professional care about my hair, and what she did to it, as a supposed "veteran" hair stylist.

pent over $500 and walked out with dull, dry, damaged-looking hair that completely lost its shine…read moreand softness. I came in with healthy hair and left upset, stressed, and disappointed. What made it worse was how dismissed I felt when I reached out for help afterward. No accountability, no care, and absolutely not the level of professionalism or customer service I expected.

I have lived all over this country and settled in the area about 3 years ago. Finding a stylist…read morecomes with its challenges when you move into a new area. From the moment I called for my first appointment to today (2.5 years later) Lauren and her staff are always welcoming and amazing!! Lauren is my stylist but she much more than that. She is someone who cares. I have serious hair issues (post menopausal thinning) and she has always listened to me and has made me feel so confident, something I haven't felt in years. Don't look anywhere else. Skippack Stylekrafters is the best!

My former stylist retired 10 years ago and have been searching ever since. Jess is better than even…read moreher who I trusted for 15 years. Thank you Jess and a Happy Thanksgiving to all!

Abby did highlights and root touch up on me and a cut..I received so many compliments from family…read moreand friends..she did a great job and the price was reasonable.

I will admit that I do not regularly go to a salon to get my hair done. I like to keep it EXTRA…read moresimple, so if I feel like coloring my hair (which I have only done twice), I'm comfortable having a friend help me do it at home. I told you, simple. I decided I wanted to get an ombre style color job a few weeks ago and don't trust myself DIY-ing it so I went to M's on the Square. The woman who greeted me (and did my hair) was very very nice the entire time, but I will say that the whole appointment felt rushed...she did the whole coloring in less than an hour and a half (I was told it should take 3 hours). The end result--my hair turned out TERRIBLY. It is not ombre AT. ALL. Not only is it not ombre, but it looks like a really bad highlighting job. My hair is dark brown naturally, and I'm left with random, very blonde highlights that are chunky and that are only on SOME tips of my hair. The top is all my natural brown (as it should be) and the bottom is PLATINUM BLONDE with absolutely no in-between, no transitioning color, no gradual change.I even noticed that some locks of hair go from dark brown to blonde BACK TO dark brown at the end...just one middle chunk of hair on the strands were highlighted! I've been wearing my hair in a ponytail ever since!!! I'm looking at other places to get it redone now and it's going to cost me over $120. Very very disappointed, to say the least. Maybe I should have just kept it simple!

Marialana Romagnoli has been styling my hair for a few years now and she has always been great…read more Lately, she recommended that I did the Rejuvenol Keratin Treatment and that's the best thing that ever happened to my hair. The salon is a hidden gem with smart, attentive, knowledgeable, friendly staff and totally affordable prices!