Antoinette was great! Felt very comfortable and such a smooth process! Highly recommend!!!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

Just moved here 3 days & in broke several nails deep into the quick. Asked for a repair & to have…read morethe other nails cut down a bit. They refused & said I had to get a while new said as they would crack. I've never had them crack. They are my nails covered by dip. I said I'd take a chance but he said no.. To find someplace else. How rude & I'm hoping this isn't how Jacksonville treats new residents

I want to give a shout out to Ooh La La nails and my technician, Anna, for always providing a great…read moreexperience. After 25 years of going to the same nail salon in Amelia Island it was tough to find one in Jacksonville that would work for me. I tried multiple ones here and found Anna and Ooh La La Nails last year and have been very happy. I love OPI polishes and don't want any other brand. I do hope they will continue to order the new colors as they become available. It is very important to me. I get the SNS dip and the Ooh La La pedicure at each visit. The salon is clean and organized. Check them out. I think you will agree that it is a great place.

The owner here is very nice!! Be sure to make an appointment first. I've been doing threading for a…read morewhile and this is the least painful place I've been. She's quick and does a good job!

I had been on a hunt for a place that does eyebrow threading. I came across sleek and also saw that…read moreBrazilian wax was offered as well. I booked both services and i can say 10/10 recommend!! My expectations were met and then some! Quick and efficient service. I will be returning

5 stars !!!! Brows by Genny @ Phi Beauty Spa…read moreGenny is the truth when it comes to brows--seriously, no one has ever shaped mine with the same level of care and precision. She's meticulous, talented, and clearly passionate about her work. My brows have never looked better! But it doesn't stop there--her lash lifts are next level, and the facial massages she offers are beyond relaxing. She has a calming presence, knows exactly what your skin needs, and makes every visit feel like a mini spa day. As one of the owners of Phi Beauty Spa, Genny is part of a team that offers a full range of beauty services, including lip blush, eyeliner, lash extensions, facials--you name it. The space is clean, modern, and welcoming. If you're looking for a place that truly cares about quality and results, Phi Beauty Spa is it. Go see Genny--you'll walk out feeling and looking amazing!

Genny did my moms brows and she did such an amazing job. She has very precise attention to detail…read moreso she shaped her brows really well. She also made my mom so comfortable that she fell asleep. Her brows turned out amazing and up til mow, a few weeks later, they are fading beautifully. I would recommend genny to anyone!

Khiana did a fantastic job! She took extra time as my hair is blond and difficult to see! Highly…read morerecommend this studio and her!

From the owner: Waxing, Excellent Customer Service…read more Services: Brazilian Waxing, Chemical Peels, Full Body Waxing, Lash Lift, Lash Tint, Men’s Waxing, Vajacial, Wax Academy, Wax Classes, Waxing Studio, Women’s Waxing, Facials.

I have left 4 messages now to make an appointment for a couple's message. No one calls me back. I…read moredon't recommend this Spa

My husband I and booked a couples massage off Groupon to try the spot out. 10-10 recommend!!!…read more The space was super cute! I liked the decorations and it felt clean and updated. The massages were both fantastic! It was so relaxing. Usually we book couples massages and I don't like mine or he doesn't like his but this time- we both loved our experience. I've had many massages over the years and one thing that can ruin it is the face rest- and this one- was THE MOST comfortable one I've ever had. EVER! It was soft and pillowy. Basically, we will definitely come back! Thank you Tabitha and I'm so bummed I can't remember his therapist name.

I love this place! This was the first place I ever had a wax and the only place I go to. The…read moreBrazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results.

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a…read moredoll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue!

Rosi is extremely knowledgeable and professional. My skin has breakdown very easily and she always…read moreuses the right type of wax. She uses a fan to ensure that she never burned you with the wax. And if you do have any skin integrity issues, she has antibiotic cream to put on your skin. The facility is extremely clean and it is a calming environment. I would drive quite a distance to stay with Rosi if she ever left there.

Love this place. Not super fancy like other wax places but the wax they use is better. Plus the…read morelevel of service is superior to other wax places near by. I have seen both Dana who is fast, professional and nice and also Eline who is very thorough, professional and nice. I won't go back to the other wax places after coming here.

This was my first visit to Waxlab. I was scheduled with Hallie & she did a great job! In addition…read moreto providing a great wax service, she was so friendly and we had a good chat throughout the appointment. I will definitely be booking with her again. Note: the salon uses a separate POS system for tips that required a second transaction at checkout & includes a transaction fee. I recommend bringing cash for the tip.

I took a short break from waxing, but returned in February for a Brazilian and full legs as part of…read moremy wedding prep. Hallie was absolutely amazing--her calming energy, friendly demeanor, and efficient technique made the experience so smooth. I've continued seeing her for Brazilians and full leg even after the wedding because she's consistently skilled and professional. I also love the atmosphere at Wax Lab's reception--everyone is incredibly polite, welcoming, and helpful.

Second time to Lash, and I love this salon. Super clean, fresh & cute. Every inch of the salon is…read morephoto ready. It's such a positive relaxing vibe, #selfcare #treatyoself. I really love getting my eyelashes lifted- it honestly is a game changer for eye makeup routines. Today I also got an express facial which was amazing- so relaxing and my skin feels so smooth. All the products used smelled amazing and Kennadi is the best! She explains everything thoroughly, is gentle & relaxing but also gives wonderful face massages. I suffer from sinus headaches all the time & so much tension was released from my face today. Also love the friendly ladies at the front desk (who - bonus- offer free champagne!) If you are new to spa services this is the right place to start- prices are reasonable, salon is beautiful, and the services are wonderful.

Poor booking platform that makes it easy to schedule for the wrong day, no refund policy, and their…read morecommunication skills need improvement... after speaking to them via text message, then by phone to confirm I could use what I paid/deposited towards the intended appointment date and time the following day, I was bamboozled with TWO $88 charges and my friend and I paid over $109 each the following day. On top of that the young girl that did my lashes did them inconsistently and one side is lifted while the other is barely lifted and all crossed/tangled looking.