I've had several hearing exams in the last couple of years from other doctors. I was not confident…read morein their assessment and care. I decided to go to Dr. Ivory for my last exam. My hearing exam with Dr. Ivory was far and away better than the others! He is very pleasant, and certainly knows his business. He gave me a thorough and concise exam. He carefully explained to me the condition of my hearing. I asked him quite a few questions, and he answered them very thoroughly and to my complete understanding and satisfaction! A great experience if you need the best information and solution for your hearing needs!

Earphones still fit great after 4 years because of initial impressions!!! Still amazed by how well…read morethey fit!!!

Today's visit to HearUSA involved both a spear of sadness and a pleasant jolt of serendipity. Put…read moreaway your thesaurus and I'll elaborate. Though I was crushed when I learned that (prior dispenser/audiologist) Ashley Pritchard had apparently moved on in pursuit of greener grass, my anxiety was swiftly dissipated through the calm and friendly professionalism of Robert, the new dispenser/audiologist at HearUSA's Glendora branch. Disclosure: I've worn hearing aids since Gerald Ford was president and depend on them, especially my L aid, to help me hear/communicate. So when I inadvertently dropped my L aid this morning then noticed it had ceased to amplify ANY NOISE whatsoever, I became more alarmed than the Mayor of Hiroshima in August 1945! To their credit, the staff at HearUSA did not over promise me anything. They merely invited me to come in for an unscheduled walk in appointment and they'd evaluate the matter from there. Though I arrived with my Signia-issured warranty cards intact and had resigned myself to having to replace the L aid, Robert greeted me with his stately demeanor and took my imperiled aid to the back. He returned, five minutes later and told me he had removed a microscopic piece of dust or filament that had impeded the device's microphone, thus restoring my aid to its pristine, pre-fall condition!! If several back and hip surgeries hadn't stopped me, I would've jumped right through their roof in exultant jubiliation at this wonderful gem of good news! Major kudos to ROBERT and we wish him nothing but the best of luck in his new role as the dispenser/audiologist here. Tip: Longtime Receptionist / Support Staff JOANNA is out on maternity leave but: A.) She will be returning back to her job within the next month or so; and, B.} The young lady filling in for Joanna has been exceedingly professional and friendly in all my dealings with her.

I'm sorry to report that this location has not met my expectations. My R aid was not producing…read moresound. I called for an appointment on a day I was off from work, a week away. The appointment day arrived & I was ecstatic to finally be able to hear well. Unfortunately, the receptionist had an emergency & left a message that she could only get me in before 1:30, but I teach until 3:00, so I didn't hear the message until 3:00! She left messages that "due to a personal matter I will be shutting the office down early to 2 o'clock for the time being until they tell me otherwise. So for now until possibly the middle of November which is another two or three weeks I'm gonna be shutting down the office early. As you are aware we don't have a full-time provider here yet. They did hire one already however he is going through licensing right now so he won't be starting just yet. So the good things that our staffing shortages might be easing off very soon. j. Natalie right now is here only two days a week and she's working between two different locations so she she's here only Mondays and Thursdays all day. However, she's fully booked out till the middle of November because she's the one who sees all the new patients, testing people, any adjustments, anything of the cleaning or repair." Disappointing!

One of the Greatest experiences ever. My amplifier went out on one of my aids.Wanting to stay local…read moreI found Jeff at Advanced Hearing Aid Center in Gkendora. Jeff was so informative,patient and knowlegable it made this visit so worth it. He was able to fix my non working aid and I can hear again.So thankful Jeff.

Jeff is the best. You can count on quality products and service second to none at Advanced Hearing.read more

Easy appointment scheduling. Nice, clean, professional, well maintained office inside and out. Safe…read moreparking with atree shade. Courteous and professional. Dr Ashouri cares about his patient's and takes the time to thoroughly examine and explain results to his patients. His compassion and knowledge is apparent. He does not push you into extra tests, appointments or hearing aids if you do not need it.

I have had my hearing tested in several different locations but never have I had a Dr who took such…read moredetailed care until all his testing provided thorough and accurate results. Dr Ashouri is sincerely committed to assuring that, with the aids each patient may need, their hearing is at it's best. He will work with you until he gets it just right and you are pleased. I entrust my hearing needs to him and have not once been disappointed. He's highly educated and trustworthy.

I tried to get the man to answer one question: if the accept my insurance, and he would not answer…read moremy question. I asked the same question several times, and he kept saying, we give a complimentary screening! I don't want to spend my afternoon getting a free hearing test and find out, they don't accept my insurance to pay for the hearing aids! That might work on other people and not I! Now, you have a bad review.

My fiancé and I went in because we figured I might have a hearing problem…read more We found this place from an ad on the radio, and didn't know what to expect. They stayed open late for us because we couldn't get a regular appointment time. Naomi at the front desk is really friendly as was Will. Will asked me several questions about my hearing history I sat in a silent chamber. I'm sure I could hear my heart beat! He explained the diagnostics after the exam. Will Dodd was very personable and explained many of the causes of hearing loss/damage. At the end of the visit he gave us the report which I now use to show people I'm not completely deaf!

Dr Worrell is a very patient and responsible doctor. I can tell him and his staff genuinely cares…read moreabout his patients. His staff are amazing as well. If you ever become a patient of this office, know that you're in good hands

Got my deviated corrected by Dr. Worrell back in March. Still healing but wanted to come on here…read moreand share the wonderful experience I've had thus far. Dr Worrell has been very caring and attentive with all my follow up appointments... although he doesnt allow me to do too many outdoor activities yet I can't recommend him and his wonderful staff enough. I can breathe! Thank you guys!

After dealing with the successful treatment of Stage 4 Non Hodgkin Lymphoma at City of Hope for the…read morepast months I unfortunately found that I had experienced more hearing loss. Only after unsuccessfully trying to make adjustments to my old hearing aids I purchased my fifth pair of hearing aids a few weeks ago at Beltone in Covina. I cannot say enough about Kelly Williams the Audiologist . She was very helpful in assessing my needs and scheduling follow up visits to make adjustments to my hearing aids. My new hearing aids are absolutely the best I have ever purchased. Once again I am completely satisfied and happy that I returned to this location for my hearing needs. Outstanding service and outstanding people at this location including Ashley and her positive personality at the front. Highly recommended!!!!! Bill H. West Covina.

I came in for an appointment a while back. I remember this place because they were friendly and…read morehelpful. I came for a free hearing test. They didn't take my insurance so they felt bad about it. I still appreciated their service and for still doing the hearing test for me. I was born with hearing loss in my left ear. It's nice when people treat you like a person not like you're stupid.

I had a really great experience at Doctors of Hearing with Dr. Norma Camacho. From the moment I…read morewalked in, the entire staff made me feel welcome everyone was genuinely friendly and helpful, which made a big difference. Dr. Camacho was amazing. She took the time to really listen to my concerns, explained everything clearly, and made sure I felt comfortable throughout the whole visit. You can tell she truly cares about her patients and isn't just rushing you in and out Overall, the whole experience felt professional but also very personal, which I appreciated. If you're looking for an audiologist who actually takes the time to help and a staff that treats you well, I'd definitely recommend coming here.

Dr. Norma Camacho is a truly exceptional audiologist! Her expertise is matched only by her…read moreprofound, heartfelt dedication to her patients' well-being, making her care truly life-changing. I avoided addressing my hearing loss throughout my prime years in high school and college, but my hesitation vanished the moment I met her. Putting my trust in her professionalism, deep integrity, and guidance instantly changed my life's course. Dr. Camacho is devoted to empowering her patients; she thoroughly explains every option without ever pressuring a specific brand or encouraging unnecessary spending. I was able to try out some of the best brands in the industry (Starkey, Phonak, GN Resound, etc..). It is incredibly rare to find a doctor who gives their absolute best to ensure you receive exactly what you need, ethically and efficiently. Even if you don't decide to buy hearing aids from her, I promise you will leave the office more informed than you walked in. In addition, her office is welcoming and it is easy to book an appointment by phone or by website. Choosing quality hearing aids is a significant investment, and Dr. Camacho makes this crucial decision-making process supported and painless.

Very unprofessional people in the office and insensitive Doctor. They make us wait for an hour or…read morean hour and a half every time we have an appointment. I expressed my frustration last time and Dr. Worrel said that EENT are hard to come by but the office was not busy every time we come. They gave us an appointment for today March 27. When we came the office manager said they cancelled our appointment without letting us know because of our sentiment last time. My mother is a handicap so hard to prepare her for the appointment only to be told they cancelled us without prior notice. I'm filing a complain to the Medical Board of California for abuse/neglect of my 85 years old and handicap mother.

By far, one of the best ENT doctors I have ever encounter…read more He is compassionate, knowledgeable and cares about his patients. I highly recommend Dr. Worrell

I purchased my first and only hearing aids about three years ago. I've been very happy with my…read morehearing aids and the service provided by the Covina office. Today I had a paring problem with my hearing aids , new phone and Apple Watch. Molly saw me right away and fixed all my problems. Thank you Molly, once again I leave your office a happy customer.

I have been using hearing aids for the past 25 years. I bought my first pair from Costco and had…read moreexcellent service with those in-the-ear instruments and the service provided by Costco employees. I went to Costco primarily because of convenience and low cost as I was paying out-of-pocket. Just like all technology products, the hearing aids would last about four or five years. My second pair, also from Costco, were in-the-ear style as well. Eventually, as my hearing deteriorated further, I graduated to the behind-the-ear technology that is popular today. About two years ago, my insurance provider offered some coverage for hearing aids, but the coverage did not include Costco devices. Instead, I was directed to Dr. Hear. The insurance would pay $750 towards the purchase of hearing aids from Dr. Hear. The hearing aids from Widex that Dr. Hear offered were list priced at over $6000. This was about three times or more what I had been paying at Costco. But Dr. Hear discounted the price, giving me the insurance company contracted price, with the $750 discount, totaling $3200. This was still almost twice as much as Costco, but I thought since my insurance company was promoting this offer, that these must be much better devices. I received the Widex hearing aids from Dr. Hear, but had trouble with them right from the start. First of all, all control of the hearing aids was done on my phone - there was a single button on the device that would turn the volume up but not down. Secondly, I had constant echoing that was unbearable. After two weeks, I returned to Dr. Hear with my complaints, hoping that they could make some improvements. They played with the adjustments on the computer, but frankly, there was no improvement. I was convinced at this point, because the cost of these hearing aids was so high, that the problems must be with my ears, and not with the devices. I made an appointment with my ear, nose and throat doctor to see what was wrong with my hearing. I was told that there had been no substantial changes in my ears. I went back to Dr. Hear for another adjustment session three more times. I was sold new custom made in-the-canal domes that they said would solve the echoing problem. I had to wait a month for their delivery. But there was no improvement. By now, my return privileges on the hearing aids had expired so I was stuck with these poor performing devices. It's a year and a half later now, and I gave up trying to make the Widex hearing aids work. I returned to Costco this month and purchased (out-of-pocket) a set of the latest offering Phillips hearing aids from Costco. I can't tell you how happy I am that I did! I am so sorry I wasted my time and so much money trying to work with Dr. Hear. I cannot recommend their services to anyone. Leslie Bateman Diamond Bar