We live in Napa but we always drive to Friedman's for our home repair supplies. The employees are…read morevery helpful and friendly, and the quality of the merchandise is superior to other stores. In addition, the store is cleaner than some of the other large hardware stores.

I am so upset to just discover that calling our local store number no longer takes me to the store-…read morerather it takes me to a central answering service for all the stores. I've been struggling to order 3 bags of soil amendments- 2 of which were going to be brought over from another store- since 10/10, now 12 days ago. I've made multiple calls. I just spent another 20 minutes trying to ascertain if the items coming from the other store were actually here in my local ready for pickup yet, only to learn that I wasn't even talking to someone at my store who could walk over and see. Belatedly, I recognized the guy's voice as the first person who'd helped me when I called the other store that had what I wanted, which was when I said, "you're not at my local store, are you?" and learned you can no longer even call and talk to someone at your own local store, period! WTH? I and my significant other (a painting contractor) have been shopping at Freidman's for over 30 years and over 40 years, respectively, and I am so upset by this turn. It's beyond shameful. Trying to save some wait time or ease the burden on the folks at the store? But putting all this dysfunction and hassle on the shoulders of the customer is an epic fail. I was OK sitting there for 10 minutes waiting for the first rep to get back with the confirmation, thinking they were probably walking across the store to check, but finally hung up after 12 minutes. Calling back and learning I had never spoken to a person on the store floor or nursery and the call center reps are going strictly by computer and clearly not getting accurate info. Plus they sold or lost track of one of the 2 items from the other store I'd ordered, and paid for, so now if I'm lucky I might be getting only the one; (due to a day lag from ordering and the message getting to the store personnel during which time it might have been sold). Still waiting to hear back on this. The other item they did have locally I had never got confirmation it was ready for pickup- just said pending. So when I called about that I was told it was there but then the order had cancelled because it voided out after 7 days. So I reordered it via the phone rep and that too was canceled-- this time within 3-4 days. I've always really liked Freidman's and I wish, I hope they will re-think and ditch this awful failed new centralized call service. The staff are nice, doing their best within this but the service is an epic fail. I want to talk to someone on the floor when I call. PS So I just now got a call back. Turns out one of the two items I'd ordered was purchased by someone before the staff went to pull it- and because it was a partial fill, it then became two orders or something and was left pending because the computer doesn't know what happened to the MIA portion. So the customer is left in purgatory, making these frustrating inquiries. Also, after going round and round and complaining that I can't believe I can't reach a person, I learned I could ask to be transferred to the nursery itself. That was not readily volunteered (putting it mildly). I didn't try it because I've totally had it for today after over a half hour of aggravation. But I am told the one bag was finally delivered to the local store and ready for pick up. So we shall see! It'd better be there after I drive over there for it! It's a sad day today realizing the once small-town hardware/home improvement store we'd always shopped with has gone the way of big corporate models. Used to know names and faces of many people who worked there- that was part of the shopping experience that made it enjoyable.

Ezra and team are fantastic professionals. They are very clear with their recommendations. Very…read moreresponsive and accommodating to the needs of the household. Fairly priced with excellent trade craft. I've used them for indoor and outdoor job. Both we're done on time, on budget, very well and with the site left clean and orderly. Highly recommend.

Ezra transformed the entry to our home with a beautiful lime wash wall! It is nothing like anything…read moreI've ever seen before and everyone who comes to the house comments on it. It is absolutely gorgeous and we will be using him again soon for more things in the house.

We always have to stop in a see what's funky and fresh. We've purchased many things for our new…read moreSonoma home! From plates, vases, plant stands, and tchotchkes, this place is fun. Check it out!

Plain Jane's is a lovely consignment shop and they give u your money as soon as they sell your…read moreconsignment!

My family had Brian and his team repaint our two-story Petaluma colonial this fall. It had been…read moreabout 11 years since the last painting and we were a little worried about how the wood siding was holding up after some serious neglect on our part. Brian's team was professional, provided a quick estimate and did a fantastic job painting/repairing the house and doors to match its original color scheme. The house was originally built in 1934 and had a renovation a decade ago so there was a mix of building materials and styles to work around. There was even a small balcony attached to our bedroom which had some water damage. Basically I'm trying to say that given all these small details it seemed like a tougher than normal job so we wanted to make sure we hired experts. We were really impressed with the final result and glad we hired Brian and his team on. The house now looks brand new and the end result is due to the pride in their work. If he can fit you into his schedule you should consider having them help out on your home. Now if I could only remember to check my lights before I break out the ladder next Christmas then everything would look perfect. Alas, I was too defeated when I plugged them in a couple days ago, so that part will just need to wait for next year. Thanks Brian and team!

Torliatt Painting painted the exterior of my house last week and it looks absolutely amazing!…read more Brian helped us pick out the colors after I gave him a color we liked for the stucco. So glad I went with Torliatt Painting. My house went from the worst looking house on the street (not painted in over 20 years) to the best looking house on the street in just over a week thanks to Torliatt Painting. I have had several neighbors compliment me on the paint job and color selection. Brian was on site everyday with his crew at the exact time he said he would be. Torliatt Painting is reliable, pays great attention to detail, reasonably priced and a pleasure to work with. Brian kept me informed every step of the way - great communication. Thank you Brian Torliatt for doing a beautiful job on my house!

I'm shocked by all these terrible reviews. When I go to Rafael Lumber, they always help me. They…read morecarry my wood, they load the car, if I ask. They cut wood at the last minute before closing. They've cut custom sizes for me. They've ordered custom steel pipes for me, and when 1/2 arrived slightly different, they had it corrected the next day. Great prices on solid wood interior doors, prehung options, and even custom sizes. All arrived perfect and quite quickly. They've always been super helpful.

Avoid Golden State Lumber for their lumber sales. Lumber salesman was incredibly rude. Lots of…read moreoptions here. Why on earth does anyone tolerate bad service.

We added 300 sq ft to our family room. Our original texture job was poorly done. I called Joe at…read moreAll American Paint Co and he was able to re-texture and cover the imperfections. Amazing job! He also painted the entire room +2 additional rooms. He's prompt, professional, very reliable & extremely meticulous with his work. Highly recommended for texture/painting needs! Bonded, licensed & insured. 707-312-0602

My experience with All American Painting was a nightmare. I hired them with a lot of confidence…read more What I experienced was a lot of excuses for unprofessional low quality work. I also paid for better quality paint. I called the paint store ... he lied about the quality of paint that was used and I paid for in the bid. When I was on to him... he went back to paint store and bought 1 gal of the paint that was supposed to be used and sent me a picture of it and left it full and unused. Overpriced Untrustworthy Lack of morals and work ethic.

We were looking for a painting company for our home, shop, and storage shed in Sebastopol (had not…read morebeen painted since 2003), and I saw all the positive reviews for Rojas. I was still skeptical, but unnecessarily so. They were extremely responsive from my very first call and all throughout the process. We were very impressed by the thoroughness and attention to detail, and the end result was fantastic! From our initial interactions with Matt Sullivan, and Jon Rojas (as project manager), to the crew of Archie, Jeffrey, and Anibal, we could not be more impressed. They all treated us with courtesy, kindness, and consideration, and were meticulous about keeping everything picked up every day. If all companies treated clients this way, the world would be a better place! We recommend them without reservatio!

We recently had the exterior of our house painted by Rojas. Oscar and Jon's crew did a meticulous…read moreand thorough job. We would give them a higher than excellent rating if it was possible!

Franci Skaates does not provide receipts on a cash transaction. Good luck trying to return $80.00…read more broken vase., that was due to using 2 pieces of tissue to wrap it rather than bubble wrap. It is a nice store and employees great but her lack of customer service will keep me from returning. Wonder what she does with the cash? I now have a broken vase to give my fried of 70 years for her birthday

H Frank is one of the several home accessories stores that are as much a part of the Sonoma Plaza…read morecommerce as the wine tasting places and the Swiss Hotel. One difference here is that H Frank has a lot more furniture and associated furnishings. It was fun to look around, imagine the possibilities and wonder who really buys this stuff.

I second all the wonderful things said here about Luis Divas. We hired him based on these reviews…read moreand are so glad that we did. Luis got back to us right away, gave us a very reasonable bid and did everything that he said he would. He is fast, neat, paid attention to the details and was a pleasure to work with.

Luis painted our house and did a quality job. It was a complicated project…read more and included a 3 story wall in the back of the house. His crew were very efficient and neat. He had to work around the carpenters, but that did not create a problem. I certainly would use them again; they partially painted our house 6 years ago.

Wine Country Garden center in Sonoma, CA, right on Highway 12…read more I have been wanting to stop at this garden center for the longest time, I've driven by approximately a zillion times. The roses and plants on the front side yard are visible through the gate; looking so gorgeous, lush and happy. Well I finally stopped and took a gander to fully see what they have to offer. I was blown away by the inventory in quantity and quality AND the outdoor display AND pricing. Pricing is fair and comparable to other like nurseries. The shop carries seeds, small gardening tools, gloves, houseplants, garden art, and gift items. I went to the back lot. The yard is huge, much bigger than I thought. Each area offered a particular variety of plants,shrubs, trees, or flowers. All healthy. The roses and flowers were blooming. Vegetable plants in stock. Plus the lot was thoughtfully designed with art sculptures, large growth trees, and shaded areas. Perfect backdrop for displaying the city century. Not only was it all beautiful and serene, very unique as well. Plus I gotta mention the huge kinetic art sculpture in the shape of a pair of wings. Super cool. Did I mention the prices were fair and competitive. Well they are. Worth mentioning again.

Best place in Sonoma County! Always satisfied with my…read morepurchases and the staff are great! Always friendly and helpful.