My mother was a resident at Cogir of Sonoma Plaza for 12 years and I couldn't be happier with care…read moreand the facility we chose. The staff is incredibly kind, attentive and professional. They always provided guidance and help whenever needed. The facility is clean and food delicious -the special holiday buffets are amazing. My mother truly enjoyed activities from outings to playing bridge almost every day and more. She bonded with many there through fires, Covid and Increasing age. During these challenging times I saw the staff really step up and be there for the residents. I am forever grateful for the care Cogir gave my mother and for making the last years of her life full of friendship, health and enjoyment.

My 95 year old mother was at Cogir for just under a year; April 2024- March 2025. Although I had…read moretoured other facilities and thought I had chosen the right place for Mom, I very much regret my decision taking her to Cogir. There are a few reasons for that regret, but here are the two main ones: 1. Out of the blue, without any notice or prior discussion, Cogir raised Mom's care cost sky high. There was no apparent reason for this hike and no explanations were given. Just an email stating the new amount was "due immediately ". 2. When seeking clarification or reasoning behind such huge cost increases, phone call after phone call, email after email were totally ignored by the management team. Day after day after day every message was disregarded. The first time this happened they ignored me for 7 days. The second time, it took them 6 days to finally respond. I found this "increase-then-ignore " style of management very stressful and extremely frustrating to deal with. Neither is a quality I seek in a management team. Especially one entrusted to my mother's care. I happily gave notice and left as soon as possible.

. We took my mother out of that place. Real lowlife they hire anyone off the streets who could care…read moreless about your loved. one. My mother was not clean probably so I put her in the shower myself and cleaned her backside which was literally caked on. I felt very uncomfortable in that place no good vibes SO MY SISTERS AND I GOT HER OUT OF THERE. We went to Mother Love in Santa Rosa which is a real home, in the neighborhood, and Mother Love and her daughter fell in love with my MOM, When I first met them I said okay sisters this is the place, The vibes were so good in there, Suddenly my mother was herself again, Shining with the Holy Spirit, she hated Sunrise she felt scared there. If God isn't there then what was , She lit up when she stary with Mother love, Always protect your loved ones from darkness and soulless people when they are at that age. She died in Peace with Gods light. Cost of Sunrise with a caviler attitude rip off dont leave your loved ones there. Eight thousand dollars a month, Theres a place in hell for this place.

This place is off the charts amazing! I only have one experience with this type of place and that…read morewas with London house in the 1980s when my grandfather was there and the only thing I remember was that the whole place smaller like urine! Disgusting! Sunrise Villa is NOTHING like that though! This is a fancy pants place! When you walk in you are blanketed by the amazing smells of the delicious food from the kitchen, and the dining room has chandeliers, cloth napkins, crystal glasses, and table service with huge menus for every meal! It's literally like a fancy restaurant for every meal for the residents! That cannot be beat! The entire place is immaculate, with no dirt or bad smells anywhere that we can detect, and that's a huge plus. Just the idea of assisted living usually conjures up negative things but Sunrise Villa creates a whole different experience, a wonderful one. My folks have only been there for one month, having come from a beautiful hilltop home on sonoma Mountain, and they are both already saying they are happy there. There are tons of amazing activities scheduled all day long, and their amazing two bedroom apartment gives them a living room, a bedroom,and an extra bedroom for my father's computer and office. On top of all that, Grace, who helped us through every step, is the most kind, loving, understanding, and patient person to help your family through this difficult time. She is amazing! Thank you Grace! Sunrise Villa is not cheap however, and you'll need plenty of money in order to stay there, but it's definitely worth it, and they have created an assisted living facility that takes the sting out of the painful family process that leads to the need for it. I recommend it highly, if you can afford it.

After checking out several retirement communities for my parents, we decided on Cogir of Sonoma in…read moreJuly of 2021. We are so glad we did! For the past two years, my parents have received exceptional care from all of the staff. Everyone is very kind and dedicated--the front desk staff, the caregivers, the chefs, activities director, maintenance and the office staff. The location and community are absolutely beautiful and very peaceful. The social/activity calendar is always filled with fun and different opportunities. If I could, I would like to live there (I'm 53). My parents are in the assisted living option for help with medication management, mobility, and hygiene/incontinence assistance. They develop a Care Plan dependent on the needs of the resident(s). I hope the families of some of the other residents will also take the time to post reviews.

Our family is grateful that Cogir of Sonoma is where my mother is living. Cogir of Sonoma is an…read moreexcellent combination of a very pleasant atmosphere, a very motivated and involved support community and a continuous effort to have worthwhile community activities. My mother was accustomed to living independently till she was 94 and we realized she needed some back up in an easy living situation. Her apartment at Cogir is lovely, spacious, terrace, fully appointed and a terrific bathroom for her increasing safety needs. The facility has the feel of a boutique hotel with an relaxing inner courtyard, a dining room with the feel of a cruise ship, library with a fireplace my mother enjoys reading and a gathering spot for happy hours and live music. The food is very good, prepared with care and flair, emphasis on freshness and lots of choice. Way above institutional fare, takes advantage of Sonoma high food standards while catering to many dietary preferences. The staff deserves extra cheers for adaptation to the pandemic, keeping everyone ok, delivering meals and gradually re-introducing activities as safety allowed. Early adoption to safety protocol has been very effective. There has not been a single case of Covid and many people were able to see their families in the courtyard, avoiding some of the extra restrictions. The Cogir atmosphere is positive, the staff works very hard to decorate for every possible holiday and a big banner hangs on the front door that says "Heroes Work Here" and it is true. Most important my mother is happy, feels the pleasure of her own apartment and enjoys the community activities. Her needs have increased and the staff is involved and responsive. Our only criticism is that someone complained about the lovely person on housekeeping staff who was singing as she worked and she was told to stop. Even though my mother is almost deaf she misses the music, and so does her family. It was a joy to hear in the halls.

Incredible place to live! Such a beautiful community and my…read morefamily loves it here! The staff really make it feel like home and I always recommend Sonoma Hills to everyone. Thank you!

Having to recently help my 80 year old healthy and independent father find a new place to call home…read moreI'm so incredibly grateful for having a client put Sonoma Hills Retirement Community on my radar. The very moment that I reached out to SHRC I was met with compassionate support and kind guidance from Pat Valone. Pat was patient with my father and myself and she eased what could have been a very challenging chapter in my father and my lives. Pat graciously toured us around SHRC and invited us to lunch, we were introduced to everyone including Mark Nillson. I am very much an observer of humans and their interactions and my astute understanding of people was very much aware that all the folks who my father and I met were real and kind and transparent and there to help others. I honestly fell a little in love with Pat the moment that I met her. Once my father moved in there were some growing pains that he had to learn to grow through and the entire community of Sonoma Hills has been with him at every juncture when he really needed the extra support. I do live close, I am in SF, however I'm not able to have my own eyes and ears on my father but my concerns about his aging process have been so incredibly softened with the support of Pat and the entire staff and community at SHRC. For me and for my father SHRC has been truly nothing shy of a God Send. So incredibly grateful for everyone and the love they share with my father and myself.

Working as a caregiver for Home Helpers Home Care has been wonderful. I love the team work. All the…read moreother caregivers I work with are great, I have worked for other agencies and NONE of them being as fun, helpful, respectful as Home Helpers of Napa. What I really like is that you are not thrown around to different people. If you are assigned to a person you are with that person, and you are always teamed up with another caregiver as an back up for you. Their are so many great things about working with Home Helpers Home Care. The Owner Serafina is great personable and caring person..

The head of the Napa office texted my brother condolances before I had the chance to call him…read moremyself. I find this very unprofessional.

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

Excellent care , friendly and safe family style environment , professionally trained staff.read more

The Sonoma Oak Tree Place took such good care of my mother while she was there. The staff was so…read moreattentive and gave her individualized attention at progressive levels as she needed it. Ruby made it a point to develop a warm and joyful rapport with her. My mother said that out of all the places I could've chosen, this was the one. Ruby and the staff addressed her needs from the time she entered and was able to transfer from her wheelchair until she was totally bed-bound. The atmosphere was homey with smells of cooking and cheerful attitudes of the caregivers. Ruby or Chris, her husband, would promptly answer all my questions, either in person or by text or email, even when they were out of town. They and the staff were very conscientious about procedures and medication administration. They communicated well with physicians, home health nurses, therapists, and clergy. I felt that my precious mother was in good hands and never worried about her care. There is a special place in my heart for all they did for my mother and I will be forever grateful. I highly recommend Sonoma Oak Tree Place Board and Care.