A friend of mine suffering from Alzheimer's resided here. They tended to his particular needs, and…read moremade sure he was safe. They tried to make his life as neighborly as possible. The manager at the time was a very friendly, helpful man whom I don't think is there anymore. The initial review does bring up legitimate concerns about housekeepers&dietary aides doing work outside their sphere of training. While I did witness that a few times, most of the time, they simply made sure my friend was clothed, fed, and had a clean environment. He was able to live as independently as he could, until his Alzheimer's was so debilitating he was moved to another facility in Arizona. Aegis is clean&appealing. They have a friendly, personable, attentive staff. While it has its shortcomings (all facilities do), the positives outweigh the negatives. The parking lot is kind of small, but one can park on side streets. Very pleasant.

I'm not really sure how to write a coherent review of Aegis to properly explain the excellent care…read morethat my In-laws received in the past year as residents, so I am just going to try & explain the timeline of the last month. In mid-January, my Mother-In-Law notices that my Father-In-Law is looking kind of run down. Although she wants him to go to the doctor for a check up, he stubbornly refuses. He finally agrees to make an appointment when Paul Oseso, the Aegis General manager, offers to personally drive him & my Mother-In-Law to the doctor's office. The GP takes one look at my Father-In-Law and tells him that he needs to go to the Emergency Room. Paul puts my Father-In-Law into a wheelchair and pushes him across the hospital parking lot to the ER. While waiting for treatment in the ER, my Father-In-Law has a heart attack. Paul waits for hours in the ER with my Mother-In-Law, while my Father-In-Law goes through surgery. The surgery is unsuccessful. The doctors tell our family that my Father-In-Law needs hospice care. The recommended hospice facility would separate my Father-In-Law from my healthy Mother-In-Law. This is a terrible solution to everyone. Luckily, Paul & the staff at Aegis are able to rearrange my in-law's apartment so he can receive hospice care in his own home with his wife at his side. My In-laws return to their Aegis apartment to discover a gorgeous flower arrangement & a card signed by the entire Aegis staff is waiting for them. Did I mention that I married into a gigantic Catholic family? At this point in this story, double digit numbers of family descend upon Aegis to spend time with my Father-In-Law during his final days. The Aegis staff not only check on my in-laws, but they also check in on the entire extended family. Constantly. They surprise us a wine & cheese plate when we can't make it out for dinner. They brew extra pots of coffee because they know none of us are sleeping well. They invite us to their Super Bowl party. THEY COME IN ON THEIR BREAKS & DAYS OFF just to visit. My Father-In-Law passed away on Saturday evening. My Mother-In-Law asked that we call Paul to tell him. The call interrupted Paul's dinner, at his home, on his day off. Paul immediately came over to sit with us while we waited for the hospice nurse to pronounce my Father-In-Law & for the funeral home to pick up his body. Paul Oseso has a background in hotel management & it shows up not just in how he presents himself, but how the entire staff behaves. They are, to a person, incredibly pleasant in that way that employees at 4 star hotels only display a sunny demeanor even when faced with the crabbiest guest. Up until the last month, I just chalked this behavior up to good training & professionalism. But, so much of the care my family received cannot be chalked up to people just doing their job. My Father-In-Law's last days were the best they could have been because the staff at Aegis went beyond the call of duty in so many ways, big & small. Right now, as I write this, the Aegis staff is helping my Mother-In-Law adjust to single life after over 60 years of marriage. This has been the worst month of her life. So, I am very grateful that she is surrounded by people who treat her not as an important client, or needy patient, but as a friend.

Calligraphy is run like a 5 star hotel, thanks to an Executive Director who worked with high end…read morehotels before coming to Calligraphy. The Staff is competent, kind, helpful. We highly recommend Calligraphy, Napa-Ca.

My mother lives in the Memory Care unit at Caligraphy Senior Living in Napa, and I cannot say…read moreenough about the level of care she receives. As a nurse myself--and with my mother also being a nurse--it takes a lot for me to fully trust that she is in good hands. But here, I truly have peace of mind. Karima, the Nurse Manager, is calm, patient, kind, and an excellent clinician. Her professionalism and compassion shine through in every interaction, and I know my mom's medical needs are overseen with the highest level of skill and empathy. Equally important are the caregivers who provide day-to-day support. Sonia, one of my mother's primary caregivers, is not only attentive and patient but also brings warmth and humor into the room. She treats my mom with the same dignity and kindness I would give her myself, and that means everything. Living in Hawaii and only visiting every 4-6 weeks, I rest easier knowing my mother is surrounded by staff who care for her like family. Caligraphy has given us the gift of peace of mind during one of life's hardest transitions, and for that, I am deeply grateful. -- Lisa

My 94 year old Mother in law likes the facility just fine. It's not too expensive. So we are…read morebasically happy BUT we cannot get any help with PAPERWORK!!!!! My husband has had to call daily, begging and pleading them to please fill out the paperwork that they are REQUIRED to provide by the State of CA!!!! We have faxed, we have emailed, we call daily and are met with total inaction. Their lack of customer service is costing us $80 a day. It's as if they think we are made of money. It's UNBELIEVABLE. So please, think twice before boarding your oldster with these people unless you have no paperwork requirements at all, none, or you will be ignored like we are. VERY SAD AND FRUSTRATING. We have been campaigning for their State-mandated cooperation for MONTHS and we are about to file a lawsuit, at our own expense of course. So please avoid all the frustration and expense that we are experiencing and find a place run by people who give a damn about CUSTOMER SERVICE. We may have to move this frail 94 year old because of their TOTAL FAILURE to help us by performing simply as they are contracted to by the state!!! Would love to hear others' experiences, maybe there is a secret handshake we can learn about? It is just payola they are waiting for? How can this be working for anyone??

This was owned by the same people for a long time, but it changed ownership after 2021 and the new…read moreowners do not support the management or staff. We did not realize this when we put my dad in here in the spring of 2022. A staff member abused my dad verbally in front of family members (and we suspect physically behind our backs due to cuts and bruises which we were not informed of and found ourselves). We took him out of here immediately and moved him to a home setting where he was well looked after before he passed away. The Berkshire should be closed down.

My mother is getting old and her dementia has really set in. The amount of patience it took just to…read moreget her to remember anything was tedious... Yet Berkshire came to the rescue. Now I can trust that my mother is doing well in the assisted living home. The staff are kind and the facilities are beautiful. They also provide excellent entertainment for the edlerly.

Don't judge a book by its cover! Despite the old aging facility, the staff are absolutely…read morefantastic. This was my dad's second stent in rehab within two months. The previous place he was at was new, modern and looked beautiful. However, the service was absolutely horrible. After reading the reviews here we decided to give Piners a try and could not be happier. The staff truly Care and are supportive. Agnes, the physical therapist is one of a kind! Truly a gem and we are so grateful for her.

Great place to work. Caring and professional Co workers. Highly recommended to bring your loved…read moreones here!

The Independent Living buildings and apartments are lovely. This facility has 3 restaurants and…read morethere is no requirement of eating & paying for 3 meals a day. All residents have choices not only for meals but for numerous activities every day. The pool & fitness center is the best!! This is a wonderful community of 270 people.

This is such a wonderful place. I would go take classes here from time to time and really enjoyed…read morethe peaceful grounds. Very friendly people here. The dining room served great food too I oftentimes just visited the grounds with my father just to drink coffee in the grand room. Christmas time was a special time too because they had a huge tree decorated to the max and a cute little train going around the tree. They even have a beauty salon! They have a lot excursions for the residents to choose from. The also have a library and a very good activity group that always as fun things to do. Go visit.

Great family own and operated care home. They really care for their clients and go above and…read morebeyond. The aesthetics are pretty dated but so are the clients!

Really cozy retirement home in a lovely setting. About 10 minute drive from downtown Napa, yet out…read morein the country surrounded by hills and pastures (filled with goats, sheep and llamas!). My friend who moved in here has a lovely room with a huge window with a view of the hills. He says the food is good. All the care staff are friendly and attentive, and the man who runs the place is terrific. His adult son also works here as head of maintenance. This is a long-time family run business, handed down from father to son through generations: very cozy with a down-home atmosphere. Furnishings are not fancy, but that doesn't matter. There's a couple of cute resident dogs who add to the homey atmosphere. There's a good vibe here and my friend (in his 80s with multiple chronic health issues) is well taken care of. I love visiting him there.

My mother has lived here for six months this time (she had lived here about 8 years ago). This is…read morea senior independent living facility that is to provide daily meals as part of the monthly rent. Based on the price of this property, the menu and food quality should be excellent but sadly it is not. The set menu each day is filled with fats and dairy, poorly prepared, and ingredients are very low quality. As an example, what was to be an egg salad sandwich was actually left over scrambled eggs from breakfast and stale bread. Requests to add lactose free options have been ignored. If they want to attract more residents and keep the ones they have, they need to improve the food. Front desk staff is very nice and accommodating but these major issues need to be addressed.

The Springs of Napa is one of the nicer retirement homes in the area. It's well-maintained,…read morewelcoming, and they've renovated it over the years. Their gym&dining room are bright&airy, there is a cheerful air to the place, and they keep the activities schedule full. Back in the day, a Buddhist meditation group once met in one of their upstairs rooms. It was a perfect spot to focus on one's breath&seek enlightenment. There is good signage, and everything is kept accessible. While the street parking can be a challenge, they have ample parking for residents. For a retirement home beside a busy hospital&athletic center, they are quiet&peaceful. It has springtime warmth among the residents&staff, even in the cold midwinter.

I am the office assistant and I love working here. The people are so nice and just a side note that…read morethe number listed is a fax number. Please drop bye if you are looking to apply or have any questions the office hours are 11-2 Monday-Friday.

From the owner: The mission of Community Connections is to provide essential life skills to adults with…read moredevelopmental disabilities. We support our clients in reaching their optimum level of individual potential by delivering and facilitating a broad range of resources including ongoing support, training and guidance. The best interests of our clients is our first and foremost mission.