Extremely Concerning Safety Failure!…read more A little over a year ago, my family placed my father in this memory care facility in Fairfield after being assured during the tour that all exits were alarmed and that appropriate safety measures were in place to prevent residents from leaving unsupervised. On the third day of his residency, my father was able to exit the building. A staff member had disarmed an alarm without checking to see if a resident had gone through the door. Over an hour passed before our family was notified that he was missing. Thankfully, a kind stranger found my father several miles away and contacted the police. I personally overheard law enforcement tell the facility's director that cameras should be installed to address blind spots near exit doors. We removed my father from this facility immediately. I am sharing this experience to urge extreme caution for families considering this location. Please ask very specific questions about alarm systems, staff procedures, supervision, and safeguards for residents who are at risk of wandering. Safety should never be this fragile.

I've been putting off writing a review for the Village at Rancho Solano, hoping things would get…read morebetter. Mom has been there for over a year. The good part...there are activities and little outings in the company van. There are some good and caring care partners there. The landscaping is nice and the facility appears clean. They bring in entertainment about 3 times a month. The bad part...the food. The food sometimes is completely unrecognizable. In addition, residents are often kept waiting for over an hour for their unappetizing food. I saw some soup tonight like what they would serve in concentration camps. Watery with green slimy stuff floating in it. On the days they invite family, like Thanksgiving and Christmas..the food is wonderful, so I know they CAN prepare good food, they just don't the majority of the time. Another bad part: There are two parts to the fees. There is the rent and there is the level of care cost. The facility uses a point system to evaluate the level of care resident's need. In assisted living the level of care ranges from $150 to $4850. In Memory care the care level ranges from $300 to $3900. This fee is IN ADDITION to the rent. There are certain safeguards from excessive rent increases, however there aren't any safeguards from the facility reassessing the resident and saying that a higher level of care is needed. They can reassess anytime they want. Currently I pay $7035 for rent and $1500 for care. So total cost is $8525 per month and can go up anytime they "see a change" in my mom and decide to reassess her. My opinion is that they do reassessing to fundraise. Even if the cost of care goes up, the care that goes along with the cost doesn't increase. So, my advice to folks is that you need to be aware that this company "fund raises" by upping levels of care and I am just one story. There are many more who have to fight continually with this greedy company to keep from going completely broke in their old age. Remember, this is NOT a medical facility. They may be able to administer medicine, monitor blood sugar, but don't think that they are a medical facility. Most of the staff there are minimally trained. Also, know there are NO staffing requirements. The State requires that there is enough staff there to meet the needs of the residents. I have been there numerous time when there clearly is NOT enough staff to meet the needs of the residents. So if you are considering placing someone you love in this facility, don't believe the sales pitch..."We will take care of mom and you can go back to just being her daughter." No...you need to be a watchdog! You have to be vigilant and make sure that the facility is doing what they said they'd do. Go in unannounced at various days or times. Sit and observe. Talk to the residents. Go at meal time and take a look at the food. Go to the the California Department of Social Services and read the complaints. It is a major deal to move someone into a facility and the facility knows how difficult it is to simply up and move to another place. So go in with your eyes wide open.

Having to put my mom in memory care was the hardest thing I ever did. But from day one she was well…read moretaken care of and we were kept informed about everything. Everyone there was so nice and loved mom from the minute she arrived. Jamie, Jennifer, Anna, Fred, Michelle, Kelly, Hana, Darlene, Sana. I just can't remember all their names and they were all wonderful, including mom from the very start. Thank you for easing my mind during this transition and caring for her. This was the best decision we ever made.

Put my mom at Vaca Valley in September 2024. First two weeks, multiple falls, broken femur,…read moreconstant skin tears her entire stay. Barely there a month and had to go to rehab for broken hip for 3 weeks. Traumatic situation happen to her on a Friday and she died the following Thursday. I can't prove anything, but know in my heart she was neglected for at least an hour before she was found. She just couldn't recover from that terrible situation. Suggestion to the team, take a picture when an incident occurs to learn from it. Follow thru with night time protocols to protect them. Put bed alarms somewhere to be heard at all times. If that is impossible, have someone sitting in nurses station or in hear shot of the alarms. Our loved ones are already in a strange place and don't understand the things they are going thru whether it is Dementia, Alzheimer's, or Parkinson's. Pay your caretakers more then $17 an hour. Especially when residents are paying thousands and thousands of dollars for care. You say you care for your residents.....

We have been very happy with the care Cornerstone has provided for our grandfather. They have been…read moreattentive to his needs and the place is the best bang for your buck in terms of elderly care. The dining room could use a little extra work though but overall not bad.

Michelle who assisted us with the move in process was everything we needed when faced with the…read moredecision to move dad into assisted living. Not only was she professional but she was also always cheerful and inviting. She has been very welcoming to dad during his adjustment. Dad has only been here for a few months but everything has been going great, questions always answered and requests have been met. Dad is fairly younger than the majority with memory impairment but the staff really help make him feel at home. Maria, who tends to dad's apartment has been really good to him and someone he looks forward to seeing. Shelly, the administrator has also been very helpful and accommodating. Dad always mentions how clean and well kept the building is and that maintenance staff is always someone he can go to. Dad is not one to join in on activities right now but as an Activity Director myself, they do an amazing job with special events and a full, well rounded activity calendar. So far so good.

Attended an open house that was nice. There were hors d'oeuvres and small wine pourings. Staff and…read moreresidents were present to answer questions. Staff and residents present did not represent the demographic of the area but its also pretty expensive. This is a CCRC meaning you pay a hefty fee before moving in, and you also pay monthly fees. The minimum admittance fee is around $450k per person! They do provide for your needs as you progress from Independent Living to Skilled Nursing (if needed). The place appeared clean and the lawns were well manicured.

We have been here 4 1/2 years and are continually impressed with all the activities, care,…read morefacilities and dining experience. My parents used to live at PVE also and they were well taken care of - but it has gotten even better. The staff is continually monitoring the needs of residents to make us feel like the community it is. They are always looking for resident input. PVE is over 70 acres of beautifully maintained landscaping and trees - making walks with our pets a time of relaxation. The fact that everything is included in one price makes it very easy to budget. We welcome our guests and family to visit as it is fun to show them around the Suisun Valley wine country 15 minutes away.

The team at Magnolia is amazing! The caretakers took amazing care of my mom in law. From making…read moresure she has what she needs, stopping in just to say hi, and treating her just like she was their grandma. They truly care about the residents and the relationship with them. She has dietary restrictions and the cook had no problem with adjusting her meals, making sure she liked what she ate, and helped to keep her favorites on hand. The med techs have worked with us to be sure they understand exactly what is needed and when including keeping special eye drops refrigerated. Putting in eye gel is not an easy task, but they've done great! The Director and team always ask how she's doing and stop by to see her. We love Magnolia!

My auntie stays here and the care that she receives is top notch care! The staff takes very good…read morecare of her and are very helpful when it comes to things that she needs. Rarely leave reviews but I had to leave one for here! She loves the care and the staff for the care that she receives! Would do 6 stars if possible highly recommend

Our family has had an absolutely wonderful experience with Cogir of Vacaville. My grandmother moved…read morein this past October, and from day one, the staff has been nothing short of amazing. They are kind, attentive, and genuinely care about the residents--not just as individuals, but as family. What truly sets Cogir apart is the sense of community and the variety of activities offered. There is always something engaging going on, whether it's social events, games, or group activities that keep residents active, stimulated, and connected. It's comforting to know my grandmother is not only well cared for, but also happy, involved, and enjoying her days. The staff consistently goes above and beyond, creating a warm and welcoming environment. Communication has been excellent, and we always feel informed and reassured. Knowing that my grandmother is safe, supported, and thriving gives our entire family peace of mind. We are so grateful for the care and compassion shown at Cogir of Vacaville and would highly recommend this community to anyone looking for a senior living facility that truly prioritizes dignity, engagement, and quality of life.

What a beautiful community with awesome residents & employees! The grounds are absolutely…read morebeautiful

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

If you are looking for a place for an Alzheimer's, patient to have a long-term care, this is…read moreprobably a very good solution. If you're looking for short-term skilled nursing, I'm not so sure. I brought my mom in here to recover from major surgery. They screwed up the medications for the first 2 to 3 days until I came in and sorted it out myself. And if you're doing this, just be aware, that if the hospital transfers a patient, it can take them a minimum of 12 hours to get the medication to their facility, but no one will tell you this. So as a result, my mother who is suffering from extreme pain due to major surgery, had to wait almost 12 hours for medication because once I realized what was going on, I had two traipse to her house and procure some myself. And even once I thought we sorted it out, they still kept forgetting to give her some of the meds she was supposed to have for her eyes. It was eminently frustrating. They treat everyone like a dementia patient whether they have dementia or not. This is a material problem for people who do not have dementia. If someone is trying to recover from something, it means they will not get the attention, exercise, etc. that they need to actually recover. They'll be told to stay in bed and not move. Not helpful. They are shortstaffed on skilled nurses for the facility. There's basically one per shift and that is the only person who is allowed to do much of anything other than very basic stuff. Another material problem in my point of view The facility itself is very nice, clean, with a variety of separate spaces that are all well maintained. The food was high-quality. There are enough people around that you can feel like at least someone is always on duty and attending to the needs of the residence. Everyone who works there is delightful. To be fair, they listen to my concerns and tried to rectify and respond in a timely manner. If this is considered one of the best of the best, I'm alarmed for what that means for my own old age. It was OK. Like I said, if you're using it for long-term Alzheimer's support it's probably fine.

I toured here just the other day with Tasha. She was so helpful & knowledgeable. I love that she…read morereally cared about my Dad & asked what he liked & what I wanted for him. No just a sales pitch but really asked about him as person. I really loved the backyards & how they all touch and converge. Feels like it's more open and free. My dad can take his dog on a walk and visit other houses. The houses are big but there was not much decoration. Kind of felt empty. No little Nick Nacks or cushions & pillows in the bay windows. Nothing to make it feel homey. Everything was clean just maybe too modern. There was not much going on in the first house, just a tv program on, no music & nothing else happening but the second house had an activity and it seemed livelier. But only 3 people were doing the craft. I really loved the friendly staff. I met some directors. Jamie directs the care was super funny & had such a great spirit. I would like my Dad to move here this summer. I know that Tasha and the other staff really work hands on and believe in their place. I love the communication we got and the open door policy. I feel like it's a great fit for someone like my dad who still wants to have some freedom but be safe.

Love this community! They are all memory care and really care about their staff and residents.read more

Called to ask a question and a woman named Crystal answered the phone. she was really impatient,…read morerude and short. I assumed someone polite would be working there.

I recently came there to visit my mother who has memory issues. I met Yoni and he is an exceptional…read morecaregiver who goes above and beyond to ensure that the residents at Paramount Assisted Living receive the best care possible. He is kind, compassionate, and attentive to the needs of each resident. Yoni takes the time to get to know each resident on a personal level and he treats them with the utmost respect and dignity. Yoni is always willing to lend a helping hand, no matter what the task may be. He is patient, understanding, and has a calming presence that helps put the residents at ease. Yoni takes pride in his work and it shows in the way he interacts with the residents and his attention to detail when it comes to their care. One of the things that sets Yoni apart is his ability to connect with the residents and make them feel special. He takes the time to listen to their stories and he always has a kind word or a smile to share. Yoni is truly a gem and we are lucky to have him as part of our team at Paramount Assisted Living. In conclusion, I highly recommend Yoni as a caregiver at Paramount Assisted Living. He is a compassionate and dedicated caregiver who truly cares about the well-being of his residents. Any resident or family member would be lucky to have him as their caregiver. Give Yoni a medal!!!

Calligraphy is run like a 5 star hotel, thanks to an Executive Director who worked with high end…read morehotels before coming to Calligraphy. The Staff is competent, kind, helpful. We highly recommend Calligraphy, Napa-Ca.

My mother lives in the Memory Care unit at Caligraphy Senior Living in Napa, and I cannot say…read moreenough about the level of care she receives. As a nurse myself--and with my mother also being a nurse--it takes a lot for me to fully trust that she is in good hands. But here, I truly have peace of mind. Karima, the Nurse Manager, is calm, patient, kind, and an excellent clinician. Her professionalism and compassion shine through in every interaction, and I know my mom's medical needs are overseen with the highest level of skill and empathy. Equally important are the caregivers who provide day-to-day support. Sonia, one of my mother's primary caregivers, is not only attentive and patient but also brings warmth and humor into the room. She treats my mom with the same dignity and kindness I would give her myself, and that means everything. Living in Hawaii and only visiting every 4-6 weeks, I rest easier knowing my mother is surrounded by staff who care for her like family. Caligraphy has given us the gift of peace of mind during one of life's hardest transitions, and for that, I am deeply grateful. -- Lisa