If I could give them a negative star, I would!…read more I made a Yelp account just to post this. This mailing service does indeed pick-up your parcels and attempts to ship your items to destinations but they do such a bang-up job! I have had such a terrible experience a few years back, using their service to send some documents to a client abroad in the USA in the attempt that I would pay less than LBC. I should have thought twice! This was in Dec. 2015. Once my mail was shipped, they lost it and wouldn't help me enough to retrieve my package! Of course, my client was already worrying and I had to constantly email them. I even got a notification that my ticket was solved already so I had to email so many times. The representative "Anna" just keeps saying that she will coordinate with the Int'l representatives. Then I had someone call UPS in USA, they said they already coordinated with Xend about a refund but Xend takes SO long! We had started talking January, only by Feb did they confirm my mail was lost, and told me the steps in getting a refund. March 21, 2016 was my last email to "Anna" and DID NOT get a response anymore from her. It's like going through a needle's hole. I had to follow up, never did they give me the hint of initiative in making things right. Come April 2016 I tried to email them again. A new person replied with the name "Alex" and you know what? He mistakenly attached a LONG thread of emails of complaints and etc with another client of his. Way to go! That was the last display of "mistakes" or should I say, incompetence from Xend. I was sure then that I wouldn't see even a peso from my refund if their correspondence was that terrible. What nonsense. That AND the fact that they commit errors that lead to sharing of your private data. I can still access the conversation of that stranger with Xend, of course their addresses were in the conversation too! 2 years passed, my GOD I made the same mistake of trusting them. Now my parcel (as a receiver) is LOST yet again! You know what, it would be okay if they ACTUALLY coordinated with clients but all their hotlines don't work. They give out temp. hotlines that DON'T work either! Just check their Facebook page to see the hundreds of people who have resulted into commenting on their posts just to get noticed/help.

I sell online so I often require the service of a courier. I usually go with Xend because they're…read morethe easiest to work with. You can go online and easily schedule for pick up. If you schedule it before 2pm they can still pick it up the same day (they come around as late as 5pm) or the next day if you miss the cutoff. They usually give you several pouches and a waybill booklet if they know that you ask for it. To make life easier though, you can also print waybills from your account (which would already have the waybill number printed). I love that they deliver the next day for transactions within Metro Manila. A big pouch is on P59 and the extra large one is P79 -- it doesn't matter how heavy it is as long as it fits in the bag, the price remains the same. I've never had problems with them for within Metro Manila service. Packages are easy to track in their website and the system is updated in a timely manner. But I would not use them again provincial deliveries. Although their price for that is relatively cheap (99 for large and P149 for XL), they've lost 2 of my packages already -- one for bulacan and one bound for Tarlac. It takes them days to reply when you ask them about it and they would repeatedly tell you that they handed it to their partner courier. It did get delivered eventually but one took 8 days. Very disappointing service for provincial deliveries but good service for Metro Manila so I still use them often.

poorest customer service reps. they stole my package. its been 2 months and its still not…read moredelivered. i will not use lbc to send packages again!!! i havebto give a 1 star in otder to post a review. it should really be 0 stars!!!!!!

LBC is the biggest and the best courier in the Philippines. Their presence is strong locally and…read moreinternationally with branches in the US, Canada, Hong Kong, Brunei, Germany, Spain, South Korea and Taiwan. I'd say LBC is the fastest courier that we have today. They introduced the first overnight delivery in the Philippines. What you ship in Manila today can arrive in Cebu tomorrow. They also have money remittance services with LBC Peso Padala, making money transfer efficient and convenient. Make sure you get the spelling of the recipient's name right. They won't release the money unless the name matches the ID EXACTLY. The only drawbacks here are that they're quite expensive to use for shipping within Metro Manila and they don't have pick up from home like Xend. This is attributed to the fact that the business model and the clientele they serve are different. Still, LBC is fast and reliable which is essentially what you need for a courier service.

I don't see my best friends and favorite cousins a lot. We chat and Skype, but sometimes it's nice…read moreto surprise them with a gift or a handwritten letter or art for no reason at all. That's when you'll see me heading over to LBC to have something shipped over to them. Another reason I go to LBC is because I can trust them with documents that I need delivered right away. I also know exactly where my package is or what process it's in already. I can track it online.

I would not recommend LBC express to handle delivery of your important documents .. They are…read moreunreliable and poor with their courier services..it took 9 business days before it arrives st the destination.. not delivered at the doorstep . Picked up from the main office after series of calls and follow ups from my end.. (Laguna(luzon) and clients end .. Cebu.. we got so stressed,disappointed and unsatisfied of course.. lesson learned.. will not use LBC anymore

This is one of the few online shopping and shipping company that I trust with my $$$. Now, it took…read moreme a while to order at US2MNL because of their long list of requirement but they only need that to make sure they're ordering the right product in your behalf. At that time they only had one shipping option in which you'd have to wait about 2 months before your package arrives. I know that might not seem like much time but for someone who has internet trust issues, that's super long. For example, you order something that's worth 10k, you'd have to pay about half that which is 5k and wait for two months to know if your order's coming or if you've been duped 5k. Thankfully there were a lot of good reviews on their page already and I was sort of at ease because I think they had an idea on what I was going through. I was messaged the moment my order arrive and I picked it up hassle free. You could also opt to have it shipped to your location but their bodega was near where I was at that time. You can be sure about US2MNL and know that your orders are safe. Oh and they have air freight now which arrives in half the time!

In a world where we want everything fast, people rely on couriers that do same-day or overnight…read moreshipping. But there's still room for some reliable companies like Daily Overland, a freight-forwarding company that ships to Manila and most areas in the Bicol region. My mom is a suki of this company because Bicol is our hometown. She buys most of our appliances in Legazpi (I know, it sounds odd), the big ones and haves it shipped here through Daily Overland. And when we would go to the province for a vacation (three days or more), she would put some of our things like toiletries, extra clothes and food in a big box and ships it to Bicol three days before we leave Manila and the box would arrive there just in time. That way, we have all the stuff we need, but don't pay for excess baggage at the airport. She's good, right? My mom's been trusting Daily Overland with our things for several years now, and we have never encountered any loss or damage in our properties. No delays either. The shipping fee is quite cheap too. The only downside is they don't do pickup or delivery in this part of Manila, so we have to ask our driver to bring or pick up the stuff to their office in Malate.

Trusted pre order shop in Manila. I buy a lot off of Amazon and they will ship it for you. Plus…read morethey've got friendly staff

Don't mock the name! I have to be honest, when I first came across them, I doubted them because of…read morethe name but I was only buying a box of Twinkies, they can't really do much damage now can they? This was when Hostess and their products weren't available at SnR yet. We would pre order, pay half of the amount and then wait about a week or two for it to get here. At first they only had a couple of Hostess products, those spreads that people went cray over and some shoes like only a limited number and the pre picked size and kind. Since then I've built a relationship with Gr8tshops and they're one of the few online shippers you can trust. I say this because I'm a hard customer to please. I'm one of those who needs constant updates and proof of whatever. They send a screenshot of the online transaction (of what you ordered), pictures when it's arrived on their bodega and text you updates on when it might arrive. They did all that without me having to ask 'em to and that's some customer service right there. You can either have it shipped to your place, go to one of the meet up places or pick it up at the bodega in Cubao. We also had this instance where we ordered something from the U.S. and it arrived at their bodega a little damaged, the shoes had some sort of stain, upon closer examination. They could've sent the item and claim that it wasn't their job to return it but they did and when the new item came, it had a similar stain. By that point they offered to refund our money and send back the shoes but it was fine because the stain was barely visible and we really liked the shoes! You can be confident that you're in good hands with Gr8tshops!

This is a scam agency. They provided us a helper who stayed for less than what is stipulated in the…read morecontract. She used as an excuse to leave was because of her "child". In the Kasambahay Law, a helper can terminate prematurely the contract if she is in any way harmed or living in a dangerous environment or has a medical condition not permitting her to continue working.

Worst agency. They want the fee upfront when you need a maid but takes them time to give a…read morereplacement. You have to send a fu multiple times. they don't proactively assist. The last maid did not come back after her day off, the agency refused to give a refund of the fee. The maid only stayed for 2 months, thus was not able to complete her 6 month contract.