Unreliable and unprofessional. They are hard to get in touch with when you need to ask why they still haven't picked up your package. On their website, they claim speedy delivery and practically guarantee it but the reality is, they cannot handle the volume of bookings they get. They provide false advertising of their service and offer dismal customer service (if any). They don't even have an option to cancel booking in the event you've been waiting with no word from them for 2 days. I'd get a different courier if I were you. read more