RedPrintz:"Thank you for your feedback. However, we beg to differ with your accusations. You stated…read morethat a sample was printed prior to pushing for this sale for your approval. We will not proceed if you did not agree nor approve the sample print out. We make sure that we deliver a service to your satisfaction" -We approved 1 out of 3 samples. There were remaining samples that needs our approval. No, you didn't make sure to deliver to our satisfaction. The scattered dotted blue ink on our paper wasn't satisfying. We can't wait for your machine to be fixed. RedPrintz: "We even suggested that you drop by our store in the afternoon for another sample print of your edited file version to be printed to your liking." -We kept on calling how things are going but you are unresponsive, since there was a problem with 1 page of the sample, we approved it because it turned out nicer than expected. Note that THIS IS THE ONLY SAMPLE WE APPROVED and the remaining must be still sampled and approved by us, but we paid UPFRONT for the service because we trust Redprintz prior to this experience. We left the shop to edit the file they pointed out as a "problem". So we communicated online, sent the revised, and asked for the remaining samples that need ANOTHER APPROVAL from us. Samples were printed in the same discolored output. FIRST IN QUALITY? joke of the year. We can't approve the samples because it contains crucial information. Not only it is discolored it had these blue dotted inks scattered all over the paper, is this our problem? Am I the one who operated the machine? We didn't approve for that scattered blue ink it is clearly a machine error your ERROR. RedPrintz: We were very transparent from the very beginning. And you posted this on our page with Your accusation of "dishonesty"? RedPrintz: Prices are affected by the number of prints we produce the bigger the volume the lower the costs. Since we printed only a few copies prices will be reverted back to retail price. -PRICES WERE NOT DISCLOSED AT THE VERY BEGINNING OF THE DEAL. You have given us the discounted price without our prior knowledge. Prices weren't clearly posted so how would we know? RedPrintz: By the way, we do not understand why you posted a very condesending review on our page after our verbal and personal settlement of this matter. What is your motive for doing this now? -What we experienced was condescending. RedPrintz kept saying to understand them they put in some effort, yeah we appreciate it but that's how it works when you offer service right? Ironically your tagline says, "FIRST IN QUALITY, FIRST IN SERVICE" yet it seems to both fail. We seek your expertise, and your help because things weren't easy for us, and what we received was utter disappointment. We felt scammed. RedPrintz:"This IS the FRIST time we received and experienced such a review." -This is also the first time we are writing a review like this. This isn't the RedPrintz I knew way back in 2019. the employee was much nicer to us and carried "FIRST IN QUALITY, FIRST IN SERVICE" I hope you reflect on the tagline and re-assess your business's core values. I hope other customers and clients won't experience what we have experienced.

From the owner: We offer various printing services from xerox, colored laser printing, offset printing, silkscreen,…read moreheatpress, embroidery and more. Come visit us. See you there!

Thank you so much to the staff at the SM Aura location for all their help in printing everything we…read moreneeded for our dad's funeral within hours of our sending the files to them. From enlarging dad's picture, to the poster announcement and the double sided prayer card, everything turned out great!

From the owner: Your One Stop Business Support Partnerread more

There were a few times that I found myself in the middle of Makati in need of professional, good…read morequality printing services. There really aren't much around, sadly. I'm used to having all my major printing work done in the Taft/La Salle area where it's cheaper and I'm already a 'suki', but sometimes it's just too much trouble to go all the way there. Print Avenue is a convenient place to have all your printing needs/photocopying done, and conveniently situated in Salcedo Village. It's perfect for me when I have to run to a meeting but need some files printed professionally. I've had my design work printed here, and the print quality is excellent, with a fast turnaround. There was this one time I was running late to an interview and needed some ID photos printed in a snap, and Print Avenue saved my day. Though naturally, rates here would be a bit pricier than most print shops (I guess it's because they really have a good location-ground floor walk up and in one of Makati's more elite neighborhoods). But, I believe the service, convenience and quality is worth shelling out a few pesos for.

Whether it is for business cards, leaflets, mock ups or gift ideas, print Avenue is very efficient,…read morefast and qualified to put together anything that needs printing. I once needed a poster size booklet printed to present my project. I needed a very specific size and needed it to look like a glossy magazine so they had to go out of their usual printing services and they were very helpful! We figured out a way to bond the pages together and it was all a very good job!