The line of cars is extremely long, but we were able to get through very quickly! The food order was correct. No mistakes, and everything was delicious! Service was pretty good. Very friendly staff. They were all wearing masks, which I greatly appreciate. read more

Bad service and very very rude staff. They will be rude to you for their mistakes. I waited 30 minutes for ice cream and instead got a partial order. Reminded them that I had other items and got the rest with a dose of bad customer service. If you don't have customer service skills- you shouldn't work with the public. Manager were unhelpful, so far so is corporate. Go anywhere else. read more

Worst sonic in America! Lady was rude, tots were stale and chewy. When we asked for them to be remade the lady just heated them up and sent them back out. DO NOT WASTE YOUR TIME OR MONEY! read more

Asked for the meal to be freshly made. Ordered 2 number ones, fries & coke. It tasted like they took old stuff in the microwave & served it. Burger was terrible, fries were way over done. $22 & got crap for a meal. Been here several times before & NOT good food. Don't believe we'll be back. read more

Went there last night for an online order, waited 25 minutes for an order and then they proceed to tell me that they can't do their job and use there fat squatty legs to walk up to my car so I did there job for them. Ps put the fries in the bag, next! read more

This Sonic continually disappoints on multiple levels. After waiting 20 minutes today for our order and being given the total, we were told it was never received. This was the last time we will attempt to give them our business. read more

This is a typical Sonic Drive In, except they do not take the orders at the screen. You must use the drive thru due to a shortage of employees. The young lady at the payment window was very nice. The food was hot and quick. read more

Employee was very rude and dismissive to my mom while ordering, found a very long hair that couldn't have belonged to me or my mom it was cooked into the burrito. Disgusting food and disgusting behavior. read more

I know people always hate on sonic but I don't have anything to complain about except for the hours. It closes too early. This sonic is much quicker than the one back home. Everything was fresh and my order was correct. What more can you ask for from fast food. read more

Sonic Drive-In - #3 with green chile - Burgers Near Me - Ruidoso, New Mexico

Quick stop after a day trip. They were busy but reasonable wait. The guy who took our order was patient and got it all correct. Food was hot upon arrival. Chicken pops were good and hot. Onion rings we're perfect. Foot long was good but tons of mayo on top. They just need to work on some fine details on appearance of it. The grounds were clean. The lot is a little tight but doable Noticing a trend in Ruidoso, short handed on people to work. By the way they are hiring. read more

Sonic Drive-In - Perfect onion rings and good chicken - Burgers Near Me - Ruidoso, New Mexico

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The worst Sonic I've ever been to. They couldn't care less about the food they're serving.

Raw chicken in my slider. So gross. At least take the time to cook the food or close! Drive thru only and obviously terrible service. read more

Sonic Drive-In - Burgers Near Me - Ruidoso, New Mexico

Ordered thru the mobile app 10 minutes prior to arriving. Pulled into a stall and entered stall number in. The screen read "in the kitchen" for 25 minutes before we gave up and pressed the red button. An employee quickly and aggressively responded with "stalls are closed. Use the drive thru." That would have been nice to know upon arriving... So we get in the drive thru line and wait another 25 minutes for 4 drinks. And this was after my husband went to the kitchen door and was ignored by all staff members. Safe to say we will not be back. read more

Do NOT waste your time here. Management is horrible. We ordered on the app, got to the stall, put in our stall number, and then watched as the screen said "in the kitchen"...for 30 minutes. After waiting, we pressed the red button, only for the employee to say, "Our stalls are closed, use the drive thru" (a 20 minute wait at this point). We pressed the red button again to ask if the mobile order is ready so we wouldn't have to go through the drive thru, but the employee got on the mic, tersely said, "Stalls are closed," talked over us, and then hung up. If we hadn't pressed the button, they would've let us wait at the stall forever. That's not a staffing issue; that's a management issue. Complete disregard for their customers. Unless you have an hour to spare, don't bother coming here. read more

Worst sonic I have ever been to. I wish they would tear it down. Drve through all ways having problems, 99% of the stalls are not working, and management bits, and don't ask me about cleanliness, gross place read more

Thank you sonic for always tasting amazing!!! Didn't have to wait for my food more than 5 minutes. Carhop was very nice read more

Came back one year later stalls still closed . This location should close or get their shit together I can't believe Sonic in Oklahoma would tolerate this read more

Second day I tried to order food and drinks at this sonic. No "at car" service. Drive thru only. A Sonic without carhops is just a McDonalds

Good grief. Ordered in advance through the app. One small cherry limeade. A medium cherry limeade and medium strawberry. All slushee. I got a large cherry "limeade" instead of medium. The girl kept saying cherry. I said are we sure it's cherry limeade? Oh yes ma'am you just got a bigger one at no charge (?). Ya. It was plain cherry. So so sweet. Gag. Heads up visitors. They do NOT participate in happy hour except drinks. Don't expect 99 cent corn dogs or the likes. (Kids were sad). There is an Irish guy. I say Irish with confidence because he has a thick accent. Jojo maybe? Anyway he's the reason for the extra star. Super sweet. Was doing condiments and saw I looked perplexed at my drink. I had been pushing the button for service and not getting a response. He took my drink back to have it remade. It never came. He came back and asked if it was ok and I let him know I hadn't received it. Finally it came. Yay! Oops not a slush but a regular drink with ice. I attempted the button pushing again to no avail. Jojo saw me again and this time he Not only took it back but brought me the correct drink. A little to much work but keep jojo. He's your best employee!!! Oh and stall 11 has a broken order. Iron apparently. read more

We went there for happy hour. All the pull up spots are closed, so there is a long line at the drive thru window. Our drinks were wrong and when we tried to tell the girl at the window, she got an attitude. Not only was the drink the wrong size, but it was also the wrong flavor. So, rather than correcting the drink, she poured the wrong drink into a lager cup and flies it up. read more

Management is unethical. Ordered breakfast through the on-line app, only to find the store closed upon arrival. Asked for a refund later and was told to come in and they would give us a refund. ...nope, they gave us nothing but a run-around for two months. Finally, we were told to request a refund on-line. Sonic Drive-In offered me a free cherry RT44. No thanks. If you eat here, do not use the on-line app. They seem to have a problem with that and if you get charged for something you didn't receive, you will not get a refund! read more

I looked up why sonic called themself sonic and it said because their supposably fast... Their food is undoubtedly good but they are so slow. The customer service is very rude very rarely are the workers nice. I'm used to getting my food before ok paying but a women came up to give me my food and just stood there. So I said are you gonna give me my food she said no I need my money first. I said well I'm not gonna drive off with the food without paying you. And then she said well to bad and walked inside and I never got my food. Around 5 minutes later she came back out with her manager and they both started telling me off. read more

We were in Ruidoso on a random business trip and were pleasantly surprised to see Sonic here. Of course we couldn't leave without getting some awesome cold drinks here. Sonic is known for the amazing drink selection (at least to me anyhow). I would drive far distances for their cooool drinks :) PS: Ruidoso is an awesome place! read more

employees were rude when ordering the food messed up my order when paying the food they were giving us attitude because the car machine didn't work and we didn't know got home got to my burger my burger was fully loaded with mayonnaise to the point where the mayonnaise was leaking from the burger poor customer service read more

Completely ridiculous. I arrive and wait 35 minutes for my mobile order after pushing the button for service and calling the location directly I continue to get zero service. After finally going through the drive through I'm informed the "carhops are not in service" but there are not any signs to identify that it is drive through only. Food may also be the worst food at a sonic I have ever had. I don't see how a business like this even stays afloat. One positive is that the food was correct, at least we know they can read! read more

The worst service I have ever experienced. Not Sonics typical... I sit there waiting for 6 min before finally just leaving. Pushed the button 4 times, then moved to another stall thinking the other was broke and still no service. read more

Beyond pathetic. Arrived at 9:30 sat in a stall for 20 mins while the light flashed but no one answered even though other vehicles were getting helped. At 9:50 I move to the drive through as it is being help (or so I thought). As I'm waiting in line, what appears to be the manager brings stuff out to the car behind me and they leave. However when I get to the window I'm informed that they are closed and won't be helping me. So 45 mins for no one to ever help or me to be able to place an order. Honestly though it's on me we've tried to go up there probably half a dozen times before and they are always closed. And the app does not work at this location. Sad to seem something I use to love as a kid go so far downhill read more

I love Sonic. Never been disappointed, until now. This place needs a new manager! The parking spot I picked didn't have a functioning ordering system. No "out of order" sign, it just didn't work. After finally deciding that it didn't work, and that no one cared, I said screw it and headed for the drive-thru. The menu boards were so busted up and covered with leftover scotch tape from notices that it appeared as if they'd been abandoned. BTW the ordering station menu board at the non-functioning parking space also had 8-10 chunks of old tape stuck on it too. This is not the quality of care I've typically seen at Sonics elsewhere. No pride at all. I wound up leaving with nothing because the one thing I was craving....onion rings..were unavailable. Unbelievable. This place needs a new manager that understands customer perception, inventory, and corporate image. read more

One word: Diarrhea I'm a huge fan of Sonic I love their food. But sadly this location is definitely not the best. For years it's had slow service and long wait times because hardly anyone is working there. Sometimes they say it can take up to 45 minutes until your food is ready... Who would want to wait that long? There's obviously something wrong going on when it's been this way for years I'd assume it's the owners or the terrible hourly pay. Yesterday I decided to give them a go it was packed and amazingly enough it looked like they hired new employees (finally) but there was still a long wait. I shrugged it off and waited in line to finally order my food which was a few Sonic cheeseburgers. Everything was looking good. I got what I ordered and the cheeseburgers looked fine and well cooked. The employee forgot to give me my receipt but that wasn't really a problem since I assumed the food was all good. The problem was a few hours later I had SEVERE DIARRHEA and an UPSET STOMACH as a result of this food. Even throughout the night the same problems persisted. I hardly got any sleep and still feel horrible. I've never had a problem like this before at a Sonic but clearly the employees are not being hygienic. I'm a germophobe so there's no way in hell I got sick from my own doing. I'm a very clean person. It was obviously a case of dirty employees that never wash their hands when preparing someone's food. I regret going there and wish I bailed when I saw it was going to be a long wait but I decided to stay in hopes of some good food which turned out bad in the end. They need to implement some new policies that "washing your hands" is mandatory. Or have someone actually enforce those rules (like a manager) because I'm sure they already exist there but no one is enforcing them. Very disappointing. I will never go to this Sonic again which is sad because I grew up here in Ruidoso and used to go frequently in the past. But when you have such a terrible experience like this you don't want to go through it again. So I'll pass on Sonic in Ruidoso from now on. read more

Don't waste your time. On a Thursday night almost all the stalls were taken and the three that weren't did work. Finally someone pulled out and I pull in just to find a beat up stall without half the menu. The wires were showing because it had been damaged. Would hate to see inside. This Sonic needs some corporate attention. The entire town shuts down early so I get them being busy but don't waste your time here. Never got a response and left. Had to drive to Albertsons for my ice cream fix. Two Allsups' were closed on the way - no one to work is what the sign said. Albertsons is open 7 am to 10 pm. Also reservations required at two regular restaurants. Ranchers (4 stars)and grill caliente ( 3 stars) Plan ahead and visit or call ahead.Eat early in Ruidoso. Good luck. read more

The service is always slow. Your order is never right. Customer service doesn't exist. I think they will get it right but always it's worse then the last time. read more

It is just a drive through on most days; so the line gets pretty long. (Not enough staffing) Although the food is prepared good and the few people that work there have always been very nice. read more

Went here to get a slushee and some food, the machine was down. How can the slushee machine be down at sonic? Anyway, the food came out super quick and was delicious so 4 stars it is! read more

I've never been a big fan of Sonics food, but do love their Limeades. My recent trip even soured me on their drinks as the quality was really poor. I picked up 4 drinks and all of them tasted like they squirted some sprint + lime flavor into a cup. Really disappointing. read more

The food was good. I had a very large group and the service was fine. Sonic does not give drink refills but they put so much ice in the cup that you could only take five sips afore I was out. It was the same with everyone in my group. When we asked for a cup for water we were told "We are very busy so you'll have to wait a while. (We never got them.) it's not the place to go if you need a cold drink. read more

We waited 20 minutes and no one took our order. We flagged down a car hop to tell her. The person came on the speaker to take our order. No apologies. She just said, " We're really busy." We asked to speak to a manager, but no manager talked to us. We left. We noticed several cars leaving because no one was taking orders. read more

The drive through takes longer then anyone I have ever been too. Not only did we wait forever our order was wrong. Also while ordering the staff was very rude. read more

Why Sonic? I enjoy my drive to Sonic when it comes to Shakes/Slushies and Soda Pops but the chicken issues have got to stop! This place has given me not once uncooked chicken. Someone can get sick because of this. Please start paying attention! read more

Where do I begin? Seems like everybody takes a break at the same time. Leaves one person to run the store. Line is almost wrapped around the parking lot. Don't waste your time coming here. Just get drinks. read more

everytime i rollthru to sonic its for a dank ass burger and shake and what do i get? A dank ass burger, dank ass shake, good service, and usually a great ending to a great day. if you want to take your bitch out for under $10 make her get a carhop classic and a small drink if she stays with you its true love but dont worry about that because when she digs into her burger she will realize you are the one she wants. PS dawn is a great carhop she always hooks it up with bbq sauce and ranch. read more