Another great coffee and dog friendly experience made me curious: why all the haters on Yelp? It seems much bitchin' and moanin' is created in the drive thru line, which I've never used. I get off my ass, out of my car, and relax in a comfy chair while listening to hipster tunes. Service is fast and friendly. Perhaps those expecting anything more than poky service in Ruidoso should curb their enthusiasm. read more

Starbucks - Coffee & Tea Near Me - Ruidoso, New Mexico

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My daughter loves boba tea, especially from Starbucks! We stopped by to get some refreshing drinks, and they quenched our thirst perfectly! Service was great as were the drinks, better yet, I still had $60 left on my gift card! Recommended. 5/5 read more

Starbucks - Coffee & Tea Near Me - Ruidoso, New Mexico

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Stopped in while in Ruidoso for a soccer tournament, and this place did not disappoint! The store was spotless, and the service was fast and efficient. Since we had to be at the fields at the crack of dawn, it was such a relief to grab coffee as early as 6am. Beth was incredibly welcoming and such a bright, cheerful face to see first thing in the morning--exactly what you need to start the day right! read more

This is probably the worst Starbucks I have ever been to. There were six barista's working, but it seemed like only one was making drinks. Beth who was working the counter, had no idea what she was doing. She didn't know how to ring things up or work the cash machine properly. We ordered a hot chocolate and ordered it kids Temp (which is warm). They gave it to us scalding hot! We also asked them to make it a specific way and they clearly did not follow the recipe that we gave them because it tasted terrible. The only saving grace for the store, is that it looks cute inside like a regular Starbucks. However, the employees didn't know where a lot of items were located. read more

Starbucks - Honey Citrus, mint tea & kids hot chocolate - Coffee & Tea Near Me - Ruidoso, New Mexico

This Starbucks experience (5/15/21) could have been A LOT better. I haven't been to one in several years. My brother and I were en route to pick up breakfast for the family back at the cabin my other brother had rented for his wedding celebration. Needing coffee, my brother swung his truck in the drive-thru line for what seemed ages. Ages. I mean sloth-like movements. Then after over a half hour of waiting in line in little ol' Ruidoso, the young lady at the window tries to hand boxed chocolate milks to my brother. I said, no, I wanted plain milk, remember? Honest mistake. Got it swapped out. Then she gave me back more change than was necessary. A whole dollar back. If she isn't counting back the money to customers, how can they ensure this Starbucks even making any revenue? Lol. Then as we drive off, I sip some of my iced mocha... sweetest drink I've had in a long time. The sweetness staved off any possibility of coffee mixed in. I might as well have had chocolate milk. Overall, the wait was not worth it. read more

Starbucks - Slowest Starbucks drive-thru ever. - Coffee & Tea Near Me - Ruidoso, New Mexico

Clean, efficient and friendly service. Oh- and good music at a comfortable volume. Not sure why the low ratings. Would be nice if it had some local food stuffs and not just the standard Starbucks fare. But that is not the manager's fault. Enjoy! read more

Starbucks - Coffee & Tea Near Me - Ruidoso, New Mexico

We traveled to New Mexico and the Starbucks in Ruidoso took amazing care of us. The coffee tasted like the coffee from home. The people were kind and made the stay more than we could hope for. During covid the Starbucks in Ruidoso is only open at 7am to 2pm they will return to original hours the middle of February. read more

Starbucks - This was my decaf grande latte made with coconut - Coffee & Tea Near Me - Ruidoso, New Mexico

Slow service dirty interiors expensive coffee. The only positive was seeing a large buck at the rear of the business.. stick with the local spots read more

It is a manifestly poorly managed iteration of the chain. It's still a Starbucks, but the place is not kept up as it should be (trash, bathrooms, stock in the middle of the floor) nor are the folks that work there as well managed and motivated as they might be. read more

We stopped by on Christmas it was packed. It took us about 15-20 minutes before we got to the front of the line. I wish they would've told us approximately how long the wait would've been. I understand that it's busy and it's the only Starbucks in town but it they would've communicated the wait time I probably would've left. There is no reason why a person should have to wait 45 minutes for their drink not including the wait time it took to order. As I was observing, and previous Starbucks employee myself I don't understand why the cashier didn't stop taking order and help the baristas catch up on the drinks. He kept taking order over and over, when there wasn't anyone left in line to place an order instead of helping out with the drink he was opening the boxes and putting the shipment away. How does that make any sense? There weren't any seats to sit down, not exaggerating but there was at least 15 people standing waiting for a drink. Overall poorly managed, and wasn't greeting coming in or anything I know it Christmas and majority of the people don't want to be there working but I have been to other Starbucks and they make it was a wonderful experience from the moment you step in till the moment you leave. To top that off my drink had syrup running down the side of my cup. read more

A nice large starbucks near the main area of town. The service is quick and friendly enough that I'd return next time I'm in the area.

Worst service of any Starbucks I've ever been to... be forewarned; do not ask for anything like half and half for your coffee after you get it.... Go local here not corporate. read more

We were there this past weekend and at 3 pm or so, we drove by and waited, what seemed like forever, for one drink. I've been at other starbucks where they have more traffic but go through it faster than this one did. I did not see any reason why they were so slow. When I got to the window, it appeared everyone was working. I'm dissapointed; next time I will get off and walk in instead. read more

This is a good Starbucks. It is on par with any you will visit. We try to go local on coffee, but if you can't for some reason, this one will do. read more

A big thank you to all the staff at Starbucks our coffee was perfect our breakfast sandwich and delicious croissant and chocolate chip cookie were to die for!! Definitely worth the wait!! See you all next time!! read more

Very slow, shut down online ordering and closed the lobby so they could handle the crowds . Day before we sat for 25 minutes for one coffee

I went through the drive through this morning and my husband was behind me. So I payed for his order and my own ... then they charged him for his order!!! I guess they just pocketed the cash?!?! Then when I called the store no one answered !! Honestly ... my instinct is to say that this Starbucks stole from me! Thieves Don't try to do something nice for anyone here ... they will steal from you. read more

After sitting in the drive-through for 30 minutes, I was informed that they were no longer doing drive-through because they were just too busy. Then I had to sit in the drive-through for another 30 minutes while everybody else got their coffee in front of me so that I can escape their drive-through! read more

Live here and come to this Starbucks regularly, ordered a mobile order for pick up at drive through because I have a sprained ankle, waited 10 minutes to go through the line and got to the window and my drinks were still not ready (I had to drive 5 minutes to get here) so they tell me to park in front of store and someone will bring me my order. No big deal so I wait in the front for another 10-15 minutes and no drinks still, so I limp my way inside to find my drinks sitting on counter with the ice just melting in it and my venti drink isn't even full I paid the price for a venti and got a grande. 30 minutes to get 2 drinks and was left outside waiting. read more

Starbucks - a cup of green tea in a car - Coffee & Tea Near Me - Ruidoso, New Mexico

If you like waiting for a long time, watching baristas on their phone, and saying cuss words where patrons can hear this is the place.

This first segment is my apparent masochistic self loathing. I'm again this next day in the long F'n line again The following is what I posted and removed It's long, so visit this location see see for yourself. Miraculously this time it's quite speedy. Painfully slow service. 20 min. Incremental breakdown. (Skip to end for actual product details.) Arrived about 10 minutes ago, saw the destination end of the drive thru with about 4 cars visible. Sign at said LOBBY CLOSED; DRIVE THRU OPEN. At my 6, now fully committed to this, are 4 cars ahead, and 4 behind. Newest arrival is the fully blacked out Escalade sporting bold gothic lettering. I'm my rear view mirror it's in reverse, perhaps it says AMBULANCE, but in Spanish. I know one fact I'll share: This most certainly is El Hefe', Supremo Stud. Stereotype with banging' low end, impressing the 1/4 mile radius with subsonic vibrations making us all both envious and perhaps even a teensy bit amorous. Thanx my brutha. Ahhh, I spy a vapor puff via my side mirror, as a slick black seam appears in the black glass of the drivers door. Ganja, naturally I'm being insensitive, by presuming devils weed. It's possibly a blend procured at a fine tobacconist who offers the finest in driving herbs for the law abiding citizenry we all proclaim exist. I see the place the sign speaks and listens to the consumers in this modern service driven pandemic Mecca of commerce and hedonism. I'm sure I'll get my caffeine fix very soon. Mentally calculating the breadth of the strip mall it circles, I presume many cars could be along the rear. Nope only the same 4 I'm trailing. I can still enjoy the tremors of that car way back, but because it's not in time with my Rolling Stones, I'm feeling anxious. My order for an iced mocha for the wife, a grande iced latte with extra shot, a couple drinks for the kids and a sausage cheddar for my daughter. I'm set. It will all be soon over, and I can proceed to destination 2 where I shall buy a skirt steak to make fajitas tonight. Ahhh. The southwest is indeed a lovely place. Finally, I've traversed the final stretch, the entire back alley of this place called Ruidoso. It's indeed a nice alley. No garbage cans smoldering away to draw stray critters and vagrants. Should I mention this to the person at the service window? Next. Arrival. I accept my drinks from the overly cheerful lady at the window. My anxiousness dissipates as I finally have received what I've awaited for for so long now. It's delish. My drink is super good. I drive Albertsons to get my fixings for dinner, it was crowded and took perhaps another 20 minutes. Passing a similarly extensive line of cars at the Starbucks I recently spent a notable length of time in my recent visit. I drive the 5-6 miles to deliver the wife and daughter their treats. This is the good part, if you're still with me. Handing off the drinks to my ladies, my daughter asks me where her sausage and cheddar sandwich are. My son who was driving and did the actual exchange is wholly oblivious. I look back in the car. Nada. Decision time. The total price was about $24. Three drinks. That was an absurd price in any truly pragmatic perspective. But this is America in the 21st century. We're foolish. So I know I need to return to that insane que and hope that the cheerful wonderfully nice lady from an hour ago both recalls my utter and complete F -up and will also behave in kind. F yeah! She and another of the people behind the illusion were awesome and recalled the silly knuckleheads who left half their order behind. So here's the deal. Five stars. Simple. I didn't need to regale you all in details but hey, I'm on vacation and I have to fill my two weeks away somehow. Fwiw. I made the fajitas and they rocked. But my stupid dog got in the table while I was off refilling my drink and at all the meat off my plate. One day she'll likely be traded to an Asian chef I know back home, in exchange for a lesson in proper Thai Sticky Rice prep read more

As a fellow partner, I am appalled by their customer service. The attitude and disorganization of this store was something I have never seen before. The quality of the beverages were subpar, and during peak? I waited to have my order taken for 30 minutes in the lobby, and when I got to the register, the barista taking my order was rude. Side note: The people that work at night were splendid and got our drinks out asap. The morning crew can not relate. read more

Just your average Starbucks, except the cashier was talking shit about all the customers. Would rather support local businesses. read more

Starbucks - Coffee & Tea Near Me - Ruidoso, New Mexico

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The staff was very nice but first didn't make my drink iced which was fine still does the job... but I will say it's very sad to realize you have a 4 hour drive home and you're lactose intolerant and they made your latte with regular milk.......... :) rash and upset tummy? Delicious. :( read more

Usually good Starbucks but a bit hit or miss on coffee flavors in machioto or frappes. Today ordered and the drive through guy forgot to give me straws. I asked for them and he said (lol) I CAN ONLY DO ONE THING AT A TIME. Dude, learn the art of multitasking. It's straws not rocket science. Haha. Still solid 3 stars for being Starbucks but 2 venti frappes will set you back 12$ read more

Worst Starbucks experience ever. Poor staff of two people were tasked with a line around the building and out the door. However they compensated for this, sarcasm, by being incredibly rude and I think they were trying to work as slowly as they could. I think their profit margins look good because they had so many people walk out without their order they had paid for. We just gave up on the coffee after a 20 minute wait in line and another ten for our order when we were told it would be at least another 30 minutes for our coffee. No joke! We should have gone to a locally owned shop. read more

This Starbucks closes earlier than any other Starbucks I've ever been to. On top of that, you can't order ahead in the app. So I go into the lobby to skip the extremely long and SLOW line only for the guy to say I can only order in the drive through or on the app. I explain the app says this location doesn't have mobile ordering he replied "oh yea we're working on that still." Why lie?! Then I finally get to the pay window for my order to be wrong and when I kindly asked for them to fix it one of the workers had an attitude. Bad service. Slow service. Disappointing. MAKE YOUR COFFEE AT HOME. read more

Ok, so I know it snowed last night but it would be nice to know why 50 would be customers can come in this place in an hour timeframe but there are no employees here???!!!!! It isn't that hard to get to work, is it??!!! I live what should be 45 minutes away. It took me an hour and 20 minutes to get here this morning, but I'm here. And all the people I've watched come in and out of the Starbucks parking lot would really have appreciated not getting out of their cars and walking up to the door, only to find it locked. And there is a sign that says they'll open "later." Well how much later??? Who knows, there's no time of arrival, just later. I think I would check into management a little, as this is not the first time they have just closed up and not posted an ETA. The snow isn't that bad people. If all these would be customers can get here, the employees should definitely be here!!!! read more

Slowest service I've ever experienced at a Starbucks. Their products are always nice but how could anyone afford to waste 30 minutes waiting for a cup of coffee? read more

I've been to this particular Starbucks many times, and I have yet to encounter any problems. The workers are so warm and welcoming to all of the customers that walk through the door. The service team I'm a part of visits here daily, and have yet to experience any difficulties. The workers are effective, kind, and overall funny to listen to as they have their interactions. The cleanliness of this location is incredible, and the overall atmosphere of the place is incredibly enjoyable to me and my coworkers. Definitely my favorite Starbucks to have relaxed and eaten in! Well done. read more

Service was swift and easy. We went for coffee after a morning walk at Alto. We got our order in a timely fashion. We had our pup with us and they gave him a puppaccino (whipped cream). read more

Bad experience wrong orders I asked for a chai tea latte and they just gave me the brewed tea. Also a lack of supplies

Came to Starbucks before leaving town. We've been here for 45+ minutes and we're still 5th in the drive through line. There is no reason it should take this long!!! read more

food and drinks. BUT what makes it one star is the poor customer service. Yesterday, it took 30 minutes to go through the drive thru (5-6 cars). Today, we tried ordering ahead and picking it up. While the app said 10-13 min, it took nearly 40 and while we were waiting inside, a lady had a full meltdown about her 8 sandwiches being completely wrong. And so she ensued a yelling spell with the workers. Oh. and we never even got our full order. Word of advice- while in Ruidoso, go local. read more

Worst Starbucks ever. I asked the barista if there was coffee in my chai tea latte and she said yes. I told her there shouldn't be and asked if she could fix it. She stood there and argued with me. I just left. read more

Best Starbucks I've been in. Let me say I did not go in the store, I used the drive through and my order, Venti Mocha nonfat extra hot with whipped was perfect every time I went through on this stay. In fact one morning I'd left my purse in my hotel room and told the guy who took my order I'd have to cancel the order & come back after I retrieved it. He told me to stop by the window and then flagged me down as I was about to go past and presented me with my Mocha free of charge as well as two puppicinos for my dogs. Needless to say I was floored and the gesture set the tone for my day. People who go in ten minutes before closing and then give a one star because they were told the truth, the store is closing & then asked to leave so that the people who worked their butts off can go home, pickup kids from sitters, get dinner on for their family, have no business reviewing anything. In reality the review is as irrelevant as they are. read more

Don't expect the typical Starbucks experience from this location. They're well staffed but poorly trained. The baristas are caustic, the drinks are poorly made, and the wait time is ridiculous. Lines, lines, lines! I would rather drink Folgers Instant Coffee than go here again. Tip: Sacred Ground down the street has tastier drinks, kinder staff, and a better environment. read more

Super friendly, fun night crew staff. Help create a warm and inviting atmosphere. They also have City Mugs-well the New Mexico generic mug. read more

Starbucks - The manager's city mugs collection - Coffee & Tea Near Me - Ruidoso, New Mexico

Best baristas! I hit the drive thru and don't even have to tell them why I'm there. I simply get a "Hi Kelly! Pull up. We have your order." Love the friendly staff. Starbucks has had some bad press among the Law Enforcement community as of late, but Ruidoso Starbucks always takes care of us! read more

This has got to be the absolute slowest Starbucks in the history of America. I kid you not, I waited in line at drive thru for an hour before getting to the mic to order my drinks. Then I waited 15 mins before I called the store to say hey I'm at drive thru and nobody is taking my order. Woman said sorry I will tell them. Mind you, there are 4 cars ahead of me and 6 cars behind me and no way out because drive thru lane is narrow. Woman comes on to take my order and says sorry I thought the drive thru lane was backed up and I didn't realize you were waiting to order. What...? I order my 3 drip coffees as easy as can be to hopefully avoid more waiting. Nope. I turn the corner and see 3 cars ahead of me. Poor guy in front of me gets out of his car to help his kid in the backseat who likely is screaming his head off asking why can't we leave?? The man has the most dejected look on his face. I debate offering to sing and dance for the kid as there is literally nothing else we can do to move these Starbucks employees along. Alas, another 15 mins later I get my drinks. Booo! read more