Staff is really nice Food is typical mediocre fast food Got the fried chicken sando crinkle fries and limeade $10 meh but will do in a pinch read more

The Rock Springs Sonic charges for condiments. That is assanine. Charging for extra condiments is one thing charging for all that is part of the meal is unacceptable. Now they don't even tell you ahead of time. If people would boycott them for 30 days maybe they would quit. read more

I pulled into the parking lot at about 1:45 on Tuesday, 4 August 26. There were three cars in front of me. It took me 15 minutes to get to the speaker system where I could order. They have a very serious problem by having a terrible speaker system so they can't hear you and you can't hear them. It is entirely frustrating to say the least, then when he asked me if everything on the screen looked OK I was wondering what screen he was talking about because the screen on that little metal pedestal did not show one single thing except for the price at the very bottom. Finally, I pulled around to the drive up window, which was so mucky and murky and gross that I couldn't even see through it. Who owns this restaurant? Please have them give me a call if they would like help with common sense. For a rather large fee, I could fix this restaurant, but I get the feeling they don't want it fixed. people in this town don't like $ I guess.. If I have my way, I would give this restaurant probably a -3 or -four out of five stars.. REGARDS Todd. 435-864-8822 read more

The restaurant was so filthy, glass doors covered in streaks and prints, the walls had food splattered, womens bathroom floor wet and wet TP and no soap or sanitizer (I did report this and someone put some soap in but no cleaning was done when I went back in later), the food was mediocre, and about two days later I can down with a terrible stomach virus which I'm convinced I picked up here. The kids working were nice but service was slow. The whole place desperately needs a remodel. read more

They screwed up my entire order as I have asked for a full refund as management was very rude and then I tried calling corporate in Oklahoma City as Sonic had gone to hell. Don't waste time spending your money abd time here as they don't care at all. Food and service is horrible. It is rather an endless process as I'm still fighting to get a full refund which is ridiculous read more

I went drive thru got super sonic burger and BLt toaster I ask for the burger have no lettuce or onions or tomato I end up everything I didn't want I have food allergies can't have them things so I guess I'm just out of money this place can't never get order right it really sad the restaurant has went to shit cause people don't want repeat Orders or do their jobs I wouldn't even give this place a star and didn't even get my paper with my Order on it read more

Customer service is awful. There has been multiple times that I sat at the menu waiting to order for over 5 minutes with no response. Ive gone inside to order and over half the time there's workers sitting there on their phone. There's one worker that is rude every single time I go there. She refuses to lean out the window more to give you your items. I just ordered a drink and when she gave it to me it didn't look right, the drink is usually pink with cream and a cherry on top and it was green. So I said something about it and she yelled and said it was what i ordered and then slammed the window shut. I am truly disappointed and disgusted by the service here. read more

Unpleasant experience...bathroom stinks and waited 25 minutes for a burger. I ordered a French vanilla coffee, it was watered down with 80% ice. To top it all off, customer service was rude. read more

I don't know what's going on in this place, its like the twilight zone every single place we stop. The lights are all flickering everywhere and the audio when you order is like distorted and alien like. Maybe something strange and even sinister going on in this Wyoming town?. We are on an 8 hour drive and my partner needed a milkshake. Thank god there was a sonic and of course we got some tots too. We are major sauce queens so we got several dipping sauces to add interest to what would have been some decent but boring tots. We get to the window and the lady's like do you want any dipping sauce? We were like um yeah just the ones we ordered plus maybe some ketchup. She gave a big smile and said ok one sec. This woman threw like 8 ketchup packets in the bag and gave it back. I open the bag and it's full of ketchup packets as the only sauce? we paid for like 4 extra dollars of sauces alone and there's zero sauces .. the flickering lights .. the water was running in the bathroom sink endlessly ... at the BK they always give a paper king crown... the audio.. plus they said my credit card wouldn't work when it works fine everywhere else. Gave me a jump scare cuz I thought I ran out of money. Anyway we're flooring it out of here and we will never be back. Beware yelpers.. beware read more

Terrible slow service. Two simple drinks turned into one hour. No one comes to the kiosk when you press the button. Have to go in because they gave me the wrong drinks. I ordered a water and a limeade. Neither of which was a water. The other was not a limeade. Slower than molasses. read more

Garbage I ordered a hot fudge sundae and a corndog looks awfeel menu falling off the wall and I ordered all while looking at a messy flor and the employed dripping toppings and ice cream all over the ground the sundae was all chocolate barely any ice cream and was definitely sitting there while they were getting packed bad manager he was just on his phone read more

The manager who was working tried to up charge us and gave us the wrong meal and when I asked about some of my food not being all there he said, " It's called gravity." read more

There cheese burgers are all right I little dry and there fries are descent but there drinks are what you go back for

Service was so bad at the drive through that I drove away. After a long day of Christmas shopping, I was just looking for a drink. When I ordered I was yelled at. "Wait wait wait" after saying "can I take your order?"Working in fast food I get that it's frustrating, but I would never take my anger out on a guest. read more

This was the worst sonic meal that I've ever had. We ordered crispy chicken and Grilled classic chicken. Both were so dry that we ended up tossing them and going to Arby's. We're on a long drive so I wanted fast food but this was unedible. read more

Possibly slowest Sonic on Earth. I went yesterday and ordered a sundae. It took about 14 minutes. I was the only one there! I went again today and ordered the same thing. It took 22 minutes! Then, the sundae was half peanuts with a scoop of ice cream on top and goo-gobs of caramel on the bottom. You're slow AND you make a worthless sundae? That's foul. Flag on this play! read more

Sonic Drive-In - Sundae with half peanuts, gobs of caramel and a teaspoon of ice cream. Worst Sonic ever. - Burgers Near Me - Rock Springs, Wyoming

Save your money, it'll be a headache if you go here. I've received chicken 'strips' that were 95% breading, the rest chicken. A burnt to crisp 'pretzel' (I assume that's what it was prior to being scorched). Hard to tell, since they didn't include cheese... And the best of all, a 'burger' with no meat or cheese. If you enjoy syrup filled drinks, stepped on chicken strips, carcinogenic pretzels, and pickle / ketchup sandwiches, this is your next meal. Enjoy! read more

Terrible costumer service, the guy that takes the order is rude and always with an attitude, he's a complete dick head

I am not going back to this place I found a nail in my chilli cheese dog and gross this is why you don't employee rather eat at subway than ever eat there ever again. read more

We pulled into this one - late night on a 'girls wild weekend' road trip. I had to have my Strawberry Limeade Fix, and they were about to close shop, but the girl totally set me up with my drink, and the other girls with shakes and slushee's. The staff was really really sweet and accomodating, and the drink was delicious. Always a stop on my road trips thru Wyoming! read more

I would like to inform everyone that i found a clump of hair in my drink. The lid stayed on my cup until i was halfway through drinking it, i pulled it off to get the cherry stem out of the seam and when i looked inside it was floating on top and unraveled as i pulled it up with my straw. Very unimpressed and disgusted by the fact that they didn't check the cup before making the drink. read more

It was fine, not in the greatest area, across from some dump motels. The bathroom was ok, not exactly clean. read more

So after eating my burger to find in the food some plastic item its now 8 hrs later and im so sick Thank you. Never will i eat at this place again. See photo i attatched earlier when it happened. This is why it is so important to have a clean food prep area and very clean hands. Now im paying for it from both ends. Blah. read more

Sonic Drive-In - This was in my burger. - Burgers Near Me - Rock Springs, Wyoming

Great food & the best service I have ever received! I was greeted in the drive thru with, "hi how are ya!" I got my food, which was awesome! When I thanked them, the drive thru guy responded with "my pleasure." My family eats here once a week & is always treated like read more

Sonic Drive-In - Delicious jr dbl cheeseburger - Burgers Near Me - Rock Springs, Wyoming

The person operating the drive thru had a short attention span and just could not get out order correct. We took that as a sign to find another place to eat. read more

We love our Sonic!! We swing in here about twice a month, the service is fast, the food is always good & they never get our order wrong

stopped there after yet another busy day of shopping at the wal mart just up the road, i have never been to a sonic in all of my 18 years of life that i can remember, but boy was this an experience we pulled up to the intercoms and hit the button which lit up red which i thought meant they acknowledged us, after about 5 mins of no response we hit the button again another 5 and nothing so we decided to go else ware, long story short i still havent been to a sonic. please get a hold of me if we did something wrong and i will take down this review read more

I really hate writing bad reviews. Especially on a place so dear to my heart. I grew up going to Sonic. Gathering up change to buy a slushie after school was a ritual. The sonic here in Rock Springs is usually on top of it. They are very friendly and fast and normally I do not mind a wait when things get busy. However, yesterday I brought my three year old and one year old inside to beat the heat. We ordered a kids meal and two slushies. I waited twenty minutes! While I was waiting a few kids came in and placed their drink orders and got them right away. Finally after a twenty minute wait and a two very hungry and angry toddlers I asked for my money back. The cashier asked what I had ordered and I told him and he said "Oh they are ready. Do you want them?" I said "NO. I wanted them twenty minutes ago when our slushies weren't watered down" so he got the manager and the manager told me "you don't want your order? It's ready". I told him the same thing I told his cashier "Yea. I wanted my slushies twenty minutes ago" so he handed my money back and didn't even apologize or try to make the situation right. Sonic get it together! I didn't appreciate waiting for a slushie and watching others get their drinks first. read more

This is the worst Sonic I've ever been to. I don't know why I bothered to attempt it again after my my 2 previous experiences. I walked into the dining room and stood at the counter for 10 minutes. I was never acknowledged by any of the 3 employees working. A gentlemen in the dining room told me he had been waiting over 45 minutes for his order to arrive. At that point I remembered why I hate this particular Sonic and decided to vacate the premises and go elsewhere. The last time I was here...again while traveling we waited over an hour for our food and the order was completely messed up when we received it. Seriously....don't bother. Worst customer service EVER! read more

I wish I could give this place no stars. After taking our food back because they got it wrong we just couldn't even eat it and threw it away. THE WORST SONIC EVER! DONT WASTE YOUR MONEY! read more

I wish I could give them no stars. The manager is completely rude and always has smart ass comments. When you order through the drive through he always gets the orders wrong. we were simply ordering and he yelled at us to pull up to the window, and I am a nice person and I told him we are not done ordering and he yelled at us to pull up to the window now. I love this place but I hate the service. read more

The manager literally came to the window and yelled at us for using three coupons. Telling us not to do it again they wouldn't accept them. Another separate time ordered a tea and waited thirty minutes later called and they said it would be a few more minutes so we just left. read more

I ordered a milkshake, and there was supposed to be caramel and brownie in it. There was no caramel in it and very little brownie. Not to mention it was half empty. I returned about five minutes later to ask for either a new one or a refund, they told me the machines were off but they'd make me a new one. So they did.... with the melted ice cream. read more

I really like this Sonic. There is no other place in town to get an extra long chili cheese coney.

full of FU##### morons. cant get a simple order right and take forever. dissapointed!