Ordered through DoorDash tonight due being under the weather. Ordered two shakes, garlic butter burger combo with onion rings, and a pretzel with cheese + honey mustard sauce on the side. I was so excited to get the food since I've been unable to stomach real food until tonight. Can't comment anything about the ambience though since we didn't go there. Garlic butter butter: 2/10 - everything was slapped on very messy and there was NO garlic butter sauce on it, The burger was dry and I kid you not when I said not a single drop of the garlic butter sauce on my bun as seen in my photos. Really disappointing. Not Juicy at all and the worst part? I had one small piece of bacon on it!!! Pretzel and cheese dip: 1/10 - absolutely hard and dry. Also never got the cheese dip nor the honey mustard sauce. It had no flavor and I was eating tasteless cardboard. Shakes - 2/10: they weren't even filled up all the way! I had the banana shake with Oreo pieces and caramel and my husband got the Oreo cheesecake milkshake. We could not even tell the difference in flavors. They tasted and looked the same! Most likely it was probably the exact same thing lol. I'm so disappointed but not surprised anymore. This location used to be alot better with their service and the food was always good to me. However, they've gotten have dramatically downhill in customer service, quality of food, and just overall unappealing. Probably not ordering from here again unfortunately. Highlight of our night was our really nice dasher so was super patient, pleasant, and nice! He made sure we got our order as fast as possible. Would absolutely not recommend this location, I have always loved Sonic 's food over the years since college but this one missed the mark completely. read more

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Horrible service! No acknowledgment at drive thru. They just let drivers sit until they leave. read more

A Thursday night we've been in the drive thru line for 30 minutes and still have not received food. Get some help or close down. Simple as that-- I won't be back. read more

Would give a 0 if I could. We order three ultimate meat and cheese burritos and receive three like that look like garbage. ALL of them missing tater tots, which are supposed to be included. And ALL of them tasting a day old. Disgusting. Not to mention the long wait times. And when we called she said she could not refund the items and hung up on us. read more

Sonic Drive-In - Fast Food Near Me - Orange Park, Florida

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Awful. Waited over 10 mins for my food. They need to change the oil. Like NOW. The majority of my food tastes like old oil. My throat hurts from how much oil gushed out of the fries. Or these fries were fried again after cooling down. And then, i get a burger with no meat?? I could hear the girls gossiping , using profanity and talking drama. Clearly not paying attention. I called and it just endlessly rang. Luckily my husband got a double patty and gave me his 2nd one. I wish i checked before i drove 15 minutes home. Food was disgusting. read more

Sonic Drive-In - Def double fried and old oil flavored. - Fast Food Near Me - Orange Park, Florida

This location is absolutely failing at the concept of "Fast" food. I waited at the drive thru speaker for over 10 min before someone actually acknowledged me and stated "can you please hold, we have 6 orders on our screen". It was at least another 5 min before my order was taken. I ordered the following: 2 pretzel sticks 1 med fries with groovy sauce 1 slushy 2 blasts I waited another 8 min at the window before my order was handed to me. However, they didn't get the order right and failed to give me the 2 blasts and the groovy sauce. Waited another 5-8 min for the rest of my order. By my estimation I spent 28-30 min in this establishments drive thru. The staff is under staffed, unapologetic, inefficient and act as if you are bothering them by bringing your business to their restaurant. Either close down or walk down the street and take a few pointers from chic fil a on how to run a successful fast food restaurant. Until then, I will be taking my business elsewhere. read more

I know this sonic is bad, but it can't be this terrible. My family and I went to sonic to get some late lunch and snacks, but they said that it wasn't working. Are you serious? How are you not working? You didnt get struck by lightning, so I think you should work well. This made me and my family very mad and sad, because we love sonic, but this one is just terrible. I would give 0 if I could. This is just stupid. read more

It's Saturday at1pm. There are 4 cars in the stalls. I waited for 20 minutes in a stall, before they came on and told me they would be right w me. Waited an additional 10 minutes then they came on and asked me to move to a different stall this speaker doesn't work good. During this time, they helped 3 cars at the drive thru so figured that was the way to go. Went thru the drive thru and the voice of entitlement comes on. Sorry to bother you. Just trying to put in an order. Finally got my order put in which was two combo meals. Simple. Definitely go here if you want to wait for 45 minutes. Hire some people damn. And replace the ones who are "working" read more

Beware not to order on the app for this location. I ordered 4 drinks and an a large order of cheese sticks. I received my drinks but no cheese sticks. They were out of cheese sticks and because I ordered on the app, I was told there was nothing they could do about it but offer me a replacement. Since I didn't want a replacement I would need to contact sonic on the app. Still didn't get a refund I was offered a coupon for my next visit, but guess want I had to make a purchase to receive a free order of cheese sticks that I already puchased. read more

Do not order off the app here! I ordered from the app and when I arrived, they told me that they didn't have what I wanted in stock. They couldn't offer me a refund and told me I could only go through the app to get a refund. I spoke to the manager and they would not even replace it with a similar priced item. I went through the app and they also could not give me a refund. They said they could only give me a digital gift card. I told him I never wanted to visit this place ever again and just wanted my money! This location can't even order their necessary supplies! The management is horrible!!! read more

I have never in my life had to wait long here haha. What a lot of people don't understand is fleming island establishments often have high schoolers working. Not maybe this one in particular at this time. But what do you expect from fast food haha. Me personally ? They put no fudge on top of my milkshake. It was one dollop. A shame really. It's a yummy fudge. I enjoyed the mozzarella sticks too. Hot an crispy! The sauce is also good! I've always enjoyed a prepackaged marinara. Sonic is not the place you would want an open vat of red sauce lol. read more

I haven't eaten here in a while and thought it sounded good. I don't know when the oil was last changed but it wasn't recently that I know. Everything had the same charred oil taste. Nothing had any other taste/flavor. Wish I'd just skipped dinner honestly. After a few bites I had to throw it all away. Won't be going back. read more

Worst customer service I have ever experienced. Staff is rude, unprofessional and quite honestly trash. Do better Sonic. The parking lot is always full of trash. Intercom is always broken and food is mediocre. Sad. read more

Young lady running orders was very nice, however the manager was useless losing orders and apparently not training staff. Waited a half hour, only got half my order. Building is also in terrible condition. Corporate needs to step in and step up. read more

Food wasn't available due to down computer issues. Ambiance it's fine for Sonic Service was out of this world. No, I did not get to order but the employee Olivia came out to us outside and told us the issue and she was so professional and kind. How could I not give her some props. She went back in and got my daughter a coupon for a slushie drink. She looked a bit overwhelmed and handed it with grace and professionalism. Good job momma! read more

Dumb bitch said I ate my order when I came back to have it remade because it was cold and sloppy. Got me sittin outside with no answer, dumbasses read more

Food was barely warm. The batter on onion rings tasted like funnel cake batter..Gross when it's around an onion. Even the mints in the bag were old! The service was very slow. The guy at the drive thru was friendly. read more

Ordered online, got to the parking spot, sat for another 45 minutes in total. Was told she would help me in a minute didn't come back for a long time. I get it they were busy but like that's insane . All it was, was a single drink. read more

Brandy I can tell she is a great asset to the Fleming island location she was very kind to me and gave me great service best employee award should go to her I hope she gets a compliment from someone like management or owners ! :)) read more

I will never eat at this place again! I was delivered 2 soft greasy, Burt corn dogs that tasted like fish and the fries were just place nasty. Avoid!!! read more

First off, Sonic in Fleming Island has tradotionally been steamikg garbage on a plate. However, today they have achieved the pinical of trashie, nasty, and BUSTED fast food. The two good things Sonic has to offer is milkshakes and tatertots. I never knew a group of people could be so incompitent all at the same time. The nice lady at the window was good... kinda. She wiped off the spilled ice cream from the side of our milkshakes that are not filled all the way. When we recieved the bag of food i was devistated to find that my medium tatertot was filled only half way. Which in my opinion is the most greusome and ugly dosplay of coustomer service one could recieve. Adittionaly, apok looking inside the window into the kitchen area my apetite was wholly lost. For the extream lack of clenlieness. I feel cpuls only be achieved by a group of toddlers. Who have been left to their own devices for gping on 5 days. read more

Location SUCKS!!! No communication between customer & employee. 30 minute plus wait time just to find out they ran out of the shake I ordered through the app & decided not to say something about it. I have never had a good experience at this location. Better off to make the drive to Dairy Queen at this point!!! Better quality & service there at the least!! read more

This place is horrible,Save your time and money you will most likely wait 20 or more minutes,the food will likely be wrong.About 1/2 time something is wrong.We came here at about noon on Saturday and they said we are closing down for the day.Also just a minute ago after waiting 15 minutes they said they were out of ice cream.Another time some guy was being very disrespectful.Also the drive through microphone thing cuts out and you can barely hear them.THIS IS BY FAR THE WORST SERVICE.An they don't have that much inventory. read more

Waited 20 minutes past the expected delivery time for the food. Pressed the call button and waited 5 more minutes with no answer before I pressed the button again. Finally, answered the call only to be told "yeah, we're making it now". Now, as in 25 minutes past the expected pick up time. Then, they're out of sprite, so that's two drinks I'm out. And the icing on the cake? When I pulled up, there was an employee leaning into a car parked in the next stall apparently taking a smoke break. Literally in her car, in a customer stall, clearly not on a legitimate break, smoking up a storm. One bad experience doesn't get this kind of review from me, but every single time has been this bad or worse. Really need to close this place down. It's the absolute worse fast food joint in the area. I'll never spend another cent there. read more

Used the app to order ahead (at the Fleming Island location), and by the time I arrived and parked (only a few mins in between), my order was ready at the stall. Whitney was prompt and totally on top of things. My order was 100% correct, hot, and even included napkins, condiments and mints. (Believe it or not, more fast food restaurants than not these days often forget straws, napkins, etc). Oh and using the app, all drinks were half price for happy hour. I'll take a half price limeade any day! Great value and experience- thanks to Whitney in Fleming Island. read more

Latest visit a few days ago: service is still slow, but food and ice cream was delicious! I have a gluten sensitivity and did not mention it- I ordered a grilled chicken breast and fries. The girl taking my order asked if I had an allergy and said she couldn't guarantee it would be safe from cross contamination. My allergy is not severe and I was fine with that but that made my day. She came out with a smile and apologized for the wait, and brought a variety of sauces incase I wanted one! I am super impressed and this was such a positive experience at this (usually crappy) Sonic. Her name was Caren and I tipped her well. Even invited her to my church. Classic Grilled Chicken Sandwich no bun no mayo fries and a ocean water! read more

Taylor at the drive thru who is the manager I believe was AMAZING. She is so kind, smiley, friendly and quick!! I have not had this good of an experience at fast food in a long time. Food was hot and yummy. Definitely need to keep her around, she's made an amazing difference at this sonic! read more

The new Management is great and really turning things around. The food is always fresh and you have so many options for a drink. Awesome...

The stalls do not work. The service is not great (workers were yelling out from the back door that speaker didn't work and to go to a stall that also didn't work) . I tried two stalls AND the drive through and even that was not working. It was really Frustrating, with hungry kids in the car. I've been here twice since we moved to this side of town and both times I left without food. read more

Service was fine this evening. Everything ordered was received and in a timely manner. That being said, do not get the Spicy Chicken Slinger. A. It's not spicy to even my 8 year old and the sandwich is really dry given there was about a teaspoon of sauce. B. The chewy bun was burnt black on both sides C. The chicken was soggy and not flavorful... just an overall fail of a sandwich. read more

This store is unacceptable. It has extremely long lines constantly. None of the drive up areas have working ordering systems. The ordering menus are falling apart and the entire place is an eye sore!!! How about getting it fixed and looking decent again? It has become a teen hangout and the people who come here to order food cannot. read more

Do not go to this location. They are guaranteed to mess your order up. You will wait in line forever with no apologizes. The managers will make all kinds of excuses. When other places in the area has much better service. So why is this location so bad? I don't know, but I refuse to spend another penny at this location. Take my advise and don't go! read more

There's nothing like a blistering hot sun shining day, with blue skies, white clouds and a rout 44 watermelon slushy with extra flavoring to not only quench my thirst but to cool me down. If you haven't guessed it already, thats my favorite drink I order it at least 2 times a week and they pretty much know its me thats ordering it lol. The service is quick, fast, friendly and I'm always invited to come back lol. Yesterday I deviated from my usual just a bit and ordered a chili dog along with my watermelon slushy. As I was driving away i realized I had just a plain hotdog on a bun. I walked up to the door and inside the sonic and the minor issue was dealt with swiftly and i was immidatly reasured that this was an accident and appologized for any inconvenience. I tore that dang chilli dog up once i got back to my car in the parking lot. So there you go.. I hope this review was helpful and I hope your day is going well. Would I come back to this establishment?. Yes Would I reccomend this establishment? Yes Thank you for taking the time to read my review SYOY! read more

My college classes are now down in the Fleming Island area. I was in kind of a hurry on my first day due to being asked to be the teacher's assistant for an EV course, so I stopped at Sonic to grab a quick bite before heading to class. I didn't find anything out of the ordinary with my usual order of a Chicago Dog, a New York dog, and a Cherry Limeade. Luckily, I got here just before 5 o'clock and was able to take advantage of the Happy Hour special with my drink. For how slow it was, it did seem to take a bit to have my food brought out, but maybe they just happened to get slammed with a few orders at the same time. In any case, thumbs up to Fleming Island's Sonic for being as good of a fast food joint as most of the others at which I've eaten. read more

idk which of u mfs don't know how to make a small blue razz slush with sour patch candy in it but it literally only happens when the boy i see every time is there working. why is my blue razz slush dark blue with no sour patch kids in sight and it's disgustingly sour. literally tastes like they pour the sour patch powder that's left at the bottom of the container. the op one does it better smh read more

Sonic Drive-In - gross it should be light blue, where's the sour patch kids! - Fast Food Near Me - Orange Park, Florida

The service tonight was completely horrible the lady who waited on us had the worst attitude she cut me off multiple times I parked at stall 8 and she was rude tonight October 15-2017 I will not be back read more

Decided to give Sonic in FI another try, and we were reminded why we do not eat here. The wait was atrociously long, and our food was very disappointing. The bottom bun of our burger was solid, and everything was cold. The meat, in addition to being cold, was extremely salty. I immediately got chapped lips, and had to consume two bottles of water in order to alleviate my need to be rushed to the ER for dehydration concerns. I wouldn't recommend this place; however, if you are craving the combination of salt packets and cold beef, this may be just the place for you! read more

Don't waste your time here. The car hop spots are always broken and the drive through line is always ridiculous.

Terrible customer. Long wait times. Always out of simple things like slushes. Ridiculous.

i love sonic but this is the crappiest sonic i've ever been to. i'd rather drive 20 mins to go to another sonic than ever go to this one. i'm not the kind to write a review on a chain restaurant but i couldn't help not to with the experiences i've had here. i'm young and never had problems with people my own age but the teenagers who work here... ABSOLUTELY RUDE AND TERRIBLE. we live in a nice area.. with nice people... get better workers. read more