Food selections and taste is better than the nearby MacDonald's. Staff is friendly. I've tried their burgers, hot dogs, and grilled cheeses. Not bad. Love their fries. read more

This is my confession to an interaction that plagues me nightly. To the worker here a couple months ago that watched me dig through my bag for seemingly minutes looking for my wallet, I am sorry. That fateful day, I had an MRI. My veins broke the needles for the IV twice, I almost vomited, the nurse was uncomfortably caressing my leg, and they somehow bruised my arm from where they were taping the gauze on. They brutalized me. The only thing I thought would make me less nauseous afterward was ice cream. A banana shake was all I could ever want. I pull up and order in person. This is where the fateful interaction happened. My bag isn't even large. I don't know how I missed my wallet so many times. What did I do to deserve this? Didn't I already shed enough blood? To make matters worse, I ordered a small. I severely overestimated the size of a small. The little treat that was meant to make me less nauseous somehow made it tenfold worse. It was too thick to even drink. The pain was unbearable. I think the fries I ordered were cold as well, but it's all a blur. The worst deck was handed to me that day. At least the shake tasted pretty good. To be clear, none of this was Sonic Drive-In's fault. Except the mediocre fries. Also order a mini. I am sorry to that one worker. read more

Sonic Drive-In - This is the small. The greed is sickening. - Burgers Near Me - Midlothian, Virginia

We went to the drive thru tonight and left after attempting to order for over 5 minutes. Hey, Sonic. It would help if your drive thru person speaks English. read more

I don't like to complain about people who work in food service because I have for a long time. that being said I was absolutely FLOORED by how bad our service was. I ordered a chocolate banana milkshake. I taste it. definitely no chocolate. I go back through and let them know "hey I don't think this has chocolate in it". the girl at the window says "Oh we can add some for you!" what?? I already drank out of this. I think whatever I want to get what I paid for and they'll probably just replace it. So I hand it to her and she talks to the guy behind her. she comes back and says "Oh actually my manager says we can't do that. You would need to order another." Huh??? You got my order wrong and I have to buy another one? I left because I didn't want to argue but I tried calling and they never picked up. Absolutely the most brain-dead experience ever. That manager must hate people giving that place money because I am never going back. read more

I was today years old when I found out Sonic had breakfast. I got the sausage burrito and a French vanilla iced coffee. I am not usually a breakfast person but that was so good. I think I am going to treat myself to it once a week. read more

The food is generally consistent, the staff is usually not talkative and I miss the signature roller skates. The drinks are really good and it's my wife's go to. We went on a Friday afternoon 2 weeks ago and it was a ghost town in the parking lot. My wife's l meal was good but it was weird for a Friday night read more

Terrible service. Messed up orders, it was so bad i wonder how anyone can get every burger and chicken sandwich order wrong, unless it was on purpose. Waiting for 45 min when I ordered ahead. read more

My blizzard was soft. Service is slow and when I asked them to put peanuts in my blizzard they handed me two small packets of peanuts on the side, inside of putting them inside my blizzard. When I opened the bags of peanuts they smelled old and tasted old. Very unhappy. I tried calling the store to speak to the manager (5 times). No one would answer. Be Very disappointed. I guess I will have to go to Dairy Queen from now on. This sonic is bad read more

Very slow service and staff seems lost and confused routinely. Disappointing because they used to be the opposite.

if I could give a negative amount of stars, I would. We waited 20 minutes for our food to come but 2 burgers were not as I ordered them. I very politely asked for them to be redone. They were then sent back out 10 minutes later with just having scraped the Mayo off. My order was about $70 and half the food wasn't edible. read more

took 30 mins and got my order wrong. I just wanted a cookie dough blast and it took 30 to get through the not busy drive through.

What a nightmare!!! Sat in line for 45 minutes and left with NOTHING!!! Girl taking orders was huffing into the intercom prior to asking for my order. Signs all over saying they were closing at ten due to being short staffed.:// what? Aren't you supposed to be open late night? How about they tried to give my food to the car in front of me THEN tried to give me the same food they handed the man! Nope.../ made me a new foot long and tried to send me on my way without the rest of my order. Asked me to pull up and be forgotten so I asked for a refund and gave them back their horrible food which they had probably spit in anyway. A very young guy with a tag that said manager came to do the refund and let me know they didn't have any cooks. I asked him how it was my fault? He just kept making excuses!!! My refund better be on my card so there are no further issues. Needless to say I will not be back EVER!!!! If I could give 0 stars I would! read more

I was in the mood for a good corn dog and I didn't get one. Instead I got 2 disgusting, it was rubbery like, and smaller than most regular size corn dogs. But the Ched 'R' Peppers were good. read more

Sonic Drive-In - Menu - Burgers Near Me - Midlothian, Virginia

Sonic has been added to the "black list". Service here in the past has been hit or miss but a recent visit was the last straw. Ordered a small slush. Was advised they don't have small cups in stock so I had to buy a medium or bigger. Why not just give me a small slush in a medium cup? Also ordered a Sonic Blast. Was advised they didn't have any ice cream. Seriously? At that point I just drove off and didn't order anything. I'm done with you Sonic. There are a ton of other options around here. read more

Every time I go there as of late (usually around 6-8pm) I place a mobile order and check in. After waiting about 15 minutes I get irritated and finally hit the button to ask what is taking so long and I get told "we don't accept mobile orders" Considering yes they do and that see me check in, there is no initiative on their part. They could see me check in and say " we can't bring this out to you right now, can you pull around" or something to that effect but no. No help whatsoever read more

So, it's been years since I have left a review and it is time for an update. I have to agree with some of the others on their disappointing reviews. This place has definitely lessened it's flava and I have "divorced" this location. It's sad but true. I will drive to the midlothian turnpike before I go to this location. I'm not sure what has happened but the food has just deteriorated. The service is okay, people are friendly, but the food is just not good. Cold burgers, cold fries, and drinks with no syrup. I am a cheerleader for Sonics because I often liked going there and love the cherry limeade, but this location is just simply disappointing. I hope management picks it up a few notches and does better with making sure the food is "Sonic" worthy. From 4-stars to 1-star... very sad face. Gots to do better! read more

absolutely terrible service, they play around in the kitchen. give out the wrong orders, and cold food after THEY messed up the order! who is in charge? they also use dirty wipes on the countertops with their food handling gloves. Gross! read more

This place sucks. Ordered a sonic cheeseburger with added ketchup and mayo. When I got my order and went to drive out I noticed the burger seemed very thin. When I opened it, it was a plain cheeseburger with just meat cheese and mustard. No big deal, I parked and told one of the employees. She said oh yes you wanted a plain burger with ketchup and mayo and I said no, I wanted the cheeseburger with the normal toppings and ADD ketchup and mayo. Easy right. A girl brought out the new bag and I drove off. When I get home, I opened it and I got a plain cheeseburger covered in mayo. I mean how hard is it?!?!? There's a reason why the only semi fast food I eat is chipotle. read more

9/10 times I've have a good experience. The staff are knowledgeable about the menu and fast to help you. They seem to be really busy right around closing time so keep that in mind when wanting a late sonic snack. read more

Sat in line for over 35mins. Horrible service! Blast was soft. Employees were playing around laughing inside and not doing their job.

HORRIBLE CUSTOMER SERVICE!!! We waited over 25 mins in line to place an order. As we were waiting an employee came out and stood behind our car. As other cars came up he would say sorry we are closed. Once it was finally our turn to order the young lady said.....sorry we are closed and refused to help us. As we pulled forward all the employees were laughing. How incredibly RUDE! Never again!!! read more

I would put zero Stars if I could this is ridiculous I made a Yelp account specifically for this post. I don't normally complain about food service because I understand how it is I have worked at almost every fast food restaurant that serves a burger in Virginia but I came to doordash because I was tired of low pay for heavy work but now regardless I still end up with Low pay because I'm at the mercy of these slow ass fast food chains, just now I went in there for an order I waited 12 minutes and then hit the red button again you playing that I was waiting for 12 minutes and was told he would be there in a minute or two I waited one more minute and then left and by the way because of that I had to turn down another order total $16 was turned down cuz if it had been on time I could have delivered it but I have an appointment at 7:00 and you caused me to unassign so that I would not miss the appointment. I have had numerous problems at this location from slow service to wrong food one time I accidentally ordered some sandwich that was supposed to have a hamburger and bacon on it I told them no mustard and no pickle but it had both on there and that was the only thing there was also no bacon and yall do crap like this all the time I think it's pretty sad because nowadays the wait time at a fast food restaurant is between 6 and 15 minutes that's no longer fast and people make racist comments about the indigenous people of this country all the time but when I was 15 I went to Indian reservation Wendy's we got four combos and from the time that I finished placing the order was 14 seconds for four combos all hot all fresh and all right however no matter how many complaints I give to the managers at this location seem to not care I have told the managers at the Midlothian location about your location and I was told that they get numerous complaints about you guys all the time to the point where they just shake their head you are not going to do your job correctly anymore then please vacate the building and allow another company that will to take your place I am not delivering from you guys anymore. read more

wish zero stars was an option, everyone that works here walks out smelling like a bob marley concert and they couldn't bring you out water within an hour if you asked for it. would love to know the interview process for this location because it has to be an absolute joke. multiple times i've waited for 30 minutes plus for a drink order. starting to think this job specifically only hires john tyler dropouts, thanks for the awful service. read more

This place was AWFUL!!!! Get your order wrong everytime and then they complain when they have to re-do it. Staff is slow and lazy and do not care about your food, I'd love to give 0 stars. If they are out of something they don't tell you till you pay and then make you substitute some other garbage off the menu. Literally stealing money and making awful food. Terrible. read more

I definitely recommend this Sonic to anyone who wants fast , fresh , and friendly service & food. I came on a Thursday right before I had to go to work , so I was on a bit of a time crunch. I spoke to Zyrik and ordered my food , a large chilli cheese tot. He then told me medium chilli cheese tots were on sale for 99¢ and that if I got up to three I could spend less than what I would on one large. Thank you Zyrik!! I saved at least 3 dollars thanks to him and he even brought my food out to me himself. Not to mention the food was fresh & hot!! I will definitely be back! Kudos to you Zyrik!! read more

This is NOT the store I'm trying to review. Wrong location! And Yelp will not give me the option to delete this. Sorry Sonic on Hull St. My problem was with the Midlo trpk store read more

Probably the slowest drive-though I have ever been through. Went tonight to pick up some ice cream for my daughter and I and sat in line for over 15 minutes before backing out and leaving. The last time I toughened it out at this location and sat in the 20-minute line, I pulled up to place my order only to find out that they were out of ice cream. Poorly run, poorly operated and poorly staffed. Save yourself 20 minutes and run into food lion and grab a pint of ice cream read more

Ice cream machine down for several days?!?!? Not good, may forget about this place altogether, can get soft serve at McDonalds instead.

I go to this sonic very often and they usually don't have their crap together but it was never THIS bad. Last night i went to this location with one of my friends and we ordered our food in the drive up. For starters, it was not crowded at all being it was 10 pm on a sunday night. we got the message that said our food was on its way. 30 minutes later, we still don't have our food and we've watched every other car been served. so i told my friend to press the button again, they said "we aren't taking orders at the drive up anymore so please go to the drive thru" and hung up. five minutes later i told her to press the button again, same message except this time we interrupted and told him that we had already ordered our food and it had been forever. he immediately knew what order we were talking about and said he'd make it right away and we would not be charged for it. i believe this was the manager who spoke to us and brought our food out. i will say that he was very professional in his way of dealing with the situation and that is why i'm leaving two stars. we were there for over an hour. read more

I think I'm the only person who likes this location. The wait times are long, but the employees are always friendly to me. Never had an issue at this one, but hate the Midlothian Turnpike location just a few miles away. read more

Slow and not friendly. If someone pulls up wouldnt you say their total versus "how you doing?" And awkwardly wait? Just needs better customer service. Without customers you wouldn't have a job. " what do you mean?" Just sounds soo rude. read more

So today we went to get chili dogs - we bought 2-foot-long chili dogs - one was a meal. The drink (Dr Pepper) was flat. We did get that replaced. The fries we received were hard and cold - we didn't say anything because we had already complained about the drink. They should know if the fries were fresh or not. We threw out the fries - they were inedible. After we placed our order we saw the 6 inch chili dog $1.00 special, on the drive thru advertising scrolling screen. We were surprised the person that took our order didn't say anything. When we asked the person, who we found out was the manager, that brought out the new drink (this one was good - it wasn't flat) why weren't we informed about the chili dog dollar special. The manager said that they don't do that - it was advertised through social media and on Sonic's app (neither of which we saw or have) and we didn't see the advertised specials on the drive thru screen until after we placed our order. In fact, the manager was unapologetic, we felt belittled - because we should have known - they don't need to tell us that there was a chili dog special That would be GREAT CUSTOMER SERVICE to let us know a way to save some money. So, we now know that Sonic is not for the customer but for their own sales. This created a negative defining moment to your brand - someone there should read about what exceptional customer service looks like. Seriously, this was rude - flat drink, cold fries and cold-hearted manager. We have experienced bad customer service from this same Sonic before - there is a Sonic on Midlothian Turnpike that has exceptional customer service. I wish they were closer to where we live. read more

VERY RUDE interrupted every time I tried to say my order. Super annoying, would not let me finish any word I tried to say. Food good tho

Went to Sonic tonight to get some ice cream. We got 2 mini blasts. It took them THREE times to get my blast to be the right one and we waited 15 minutes in line then another 10 to get it right. We asked for some sort of compensation but they ignored us. Then when I got home I noticed some yellow stuff in my blast. I don't know if it was a mix from something else or what it was but it disgusted me so much I threw it away and now feel sick not knowing what it was. The workers were not friendly, they were slow and I won't be returning to this Sonic for a long time. It's a shame they don't know the difference between peanut butter cup and butterfinger after 3 chances. read more

Went to take dad for father's day. He ordered new transformer bumblebee slushie, my mom got a strawberry m&m concrete. After waiting forever to get, mind u when we pulled up to the window the cashier was standing with her elbows on the counter and only served me after I waived my money in front of the window because our stuff sat completed right beside her. After being served a melted slushie, basically flavored water and strawberry concrete I turned around and went back to get a correctly made slushie for my dad, grabbing a car hop as he passed by I asked for another slushie for my dad and a spoon for my mom for her concrete. While waiting for another 5 minutes, my mom points out that they hadn't even made slushie correct. The bumblebee transformer slushie should be orange topped with grape and I had been handed a melted orange liquid on the top and white bottom slushie. Instead of being served a correct slushie, I get the cashier coming out to my vehicle asking me exactly what was my problem. I became irrate, telling her to do her job, learn to multitask and keep my money because at that point I was sick of it. She proceeded to turn around, shrug her shoulders and go back inside, leaving me with no slushie, no money returned and no straw for my moms concrete. On the way home after my mom is fishing out her concrete with a straw she finds they made her concrete wrong too. Not one m&m or shell of m&m, but little chocolate chips instead. Happy fathers day to you too Sonic, thanks for ruining my dad's. read more

Sonic Drive-In - Chocolate chips supposed to be m&m - Burgers Near Me - Midlothian, Virginia

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If i could give this sonic 0 stars I would. Our order taker was a complete dick because she was she was "tired" not a good excuse. My order was wrong the only thing good about my experience at sonic was the guy who brought us our food he was extremely nice and respectful! read more

We ordered two shakes and only received one. We received the milkshake about twenty minutes later. We had finished our meal and decided that we wanted one more milkshake. So we went through the drive through and ordered one more. 10-15 minutes later some guy came outside and gave us our milkshake said sorry for the inconvenience. So basically the service sucked. read more