This Sonic has gotten my order wrong every time (3 times) I've gone there - and they still get four stars. I went back once to have my burger replaced and got a chance to chat with the owner. I am always polite and nice when I 'complain' since it doesn't do any good yelling and bitching just to bitch. What I would assume was his partner or very good friend, offered to make my burger himself if I didn't mind waiting - which I did not. The owner and I chatted for a little bit about Gainesville, what I did, etc... he seemed very down to Earth. The gentleman that made my burger gave me a gift card (which I did not ask for - and gave to a homeless person I saw), to which I thanked him for it and finished up my conversation with the owner. Even when my burger was cooked wrong, it was still fresh and looked delicious. I don't eat cheese and it came with cheese twice. The carhops, I've gotten three different ones, are ALWAYS smiling and ALWAYS happy. I went back even after the first two instances because as I've said in other reviews, service supercedes my food in regards to whether or not I'm influenced in going back. It was an honest mistake on their part. They didn't do it on purpose. Unlike others who will give 1 star for something like that, they get 4, for being pleasant and not patronizing me when I returned a $5 hamburger. Sometimes you'd think people were rreturning diamond plated Breitling watches by how much they complain and ask for free things. If I weren't trying to lose a few pounds, I'd probably eat there once or twice a week. Keep up the friendly service carhops! read more

I'm baffled at how the simplest order can be so screwed up. Placed two orders on one visit, both wrong! Medium chocolate banana shake comes as a large banana....wow. read more

This is not the old Sonic for sure! Since they reopened a few years ago they have been on top of their game. They have consistently placed customer as priority number 1! Although it is fast food, the quality of their food is surpassed only by their customer service. Their manager Andy Brophy frequently comes outside to meet, and thank the customers while asking for feedback. It is customer service like this that has brought myself, and many others back to Sonic. Great job! read more

Don't expect to get your food warm. However, their milkshakes are great if they come out unmelted. Servers are very friendly.

I ordered a grilled chicken sandwich and it tasted uncooked. The fries were extremely salty that i had to leave all of my food because i could not even down it. Disgusting. read more

I didn't like the Sonic when it was opened last, so I was a bit reluctant to go back. I received a coupon from an event I went to for Buy one Get one burger so I thought Id give it another shot. I mean you can't pass up a cheap lunch. I ordered to Super Sonics all the way. I was pleasantly surprised that the girl came on the very quickly to take my order. She repeated my order and made sure everything was correct. She was also very friendly. The food also came out very fast. Again, the girl that brought out our food was very sweet and friendly and rechecked to make sure our order was correct. When I actually looked at the burgers they were hot, fresh and PERFECT. Almost like looking at it on those silly commercials. While we were eating a young man skated up to our car and asked us if we needed anything. Also he showed and recommended to us a banana split. I was sold. So again I pressed the button and ordered my split. It also came out quick and was beautiful. I was happy to share with my husband. Overall I have to say that I will ABSOLUTELY be back to this Sonic. They have done an awesome job. Everyone is friendly, the place is actually clean (even the bathrooms!) and the food was great. Thanks guys for openeing back up! And if you've been reluctant to re-try Sonic in Gainesville, I say GO FOR IT! I did and was a very happy customer. read more

They are extremely rude. They act like they have no time for you. The tall redheaded guy in the slacks came around with the smile tray and he stared at me like a pervert! Andy was his name I believe. If you go there don't expect good food or quality service. And if you bring your kids don't let Andy near them! I overheard him talking to a tall girl, who drove a blue scooter and wore clothes not appropriate for children, how he was in love with her even though he's married! What kind of family place is that? read more

Always so friendly, food is amazing and cheap, plus I'm always in and out in like 6 minutes!

Super friendly staff... Sometimes the wait is ridiculous but worth it most of the time. :)

I love the variety of drinks that I am able to get and how super yummy the food is The service is quick and pleasant. I love the happy hour drink specials and my kids are always happy to get slushees. This location is friendly, helpful, and I know that they are always sharing with schools to help support the students. My kids are always being rewarded with free sundaes for their good school behavior. I was so thankful to have Sonic come back to town, and am very happy with the new owners. read more

i am a regular customer of Sonic and thought they cared about their customers,,,not so! I had stopped in and bought a strawberry slush to go,after driving across town I had some, it was horrible.I called the location to ask what they gave me,the guy says oh I know what happened,we ran out of mix and were experimenting making some.I said well its horrible,he says sorry we will try to do better next time.No offers of replacing this almost 3 dollar item.I called Sonic customer service line was told a member of their management team would call me back to resolve the issue.No calls,you have shown that my regular orders mean nothing to Sonic as a company or to this location.No problem there are other choices in this city,at this rate this location will close just like the Sonic locations that have already closed. read more

This was our first experience at Sonic in Gainesville and Amber, Daveon, and Shannon were excellent. We'll be back tomorrow! read more

Sonic Drive-In - Fun time - Burgers Near Me - Gainesville, Florida

I had never been to a Sonic, so when this one re-opened, I was stoked! I got a chili cheese dog, tots, and an ocean water. The hot dog was delicious. Not enough fast food places have good hot dogs. I've heard the toasters are tasty, and I'm sure you can't go wrong with popcorn chicken. The tater tots were awesome- a much overlooked alternative to fries. My boyfriend got the onion rings, and they were only mediocre, and more calories. Stick with the tots. The drinks are DEFINITELY where it's at though. They advertise more than 398,929 drink combinations... it probably exceeds even that. I've only ever had the strawberry limeade (real strawberries and limes!) and ocean water (blue coconut flavor + sprite) and they were both delicious. Soft drinks, slushes, smoothies, iced tea, then for dessert there are chillers, blasts, shakes, floats, creamslushes... the opportunities might as well be infinite. You can create your own anything from their flavoring options- vanilla, chocolate, cherry, strawberry, cranberry, apple, lime, coconut... it's really overwhelming, and as much as I'd like to try every combination, there isn't enough time in the world. Go from 2-5 PM... drinks are half price. Sonic is a refreshing oasis in the sweltering Gainesville heat. PS- It's customary to tip your rollerskate-clad server... I'd want a tip for rolling around in those booty shorts all day! read more

I eat here once or twice a week. The only thing that keeps me coming is that I can get breakfast all day and occasionally I take advantage of the happy hour special. The manager always has his red jeep parked in one of the front drive in stalls. The last time I was there, the car hop girl lifted her foot after giving me my order and I heard either her skate wheels or the tray hit my truck, but she said nothing. Today, the girl (Elisa, if the receipt is correct, and may have been the same one that "helped" me last time) who brought me my food smacked the front of my truck with the food tray, saying a very quick sorry and then running off. Yeah my truck is older and may not look like much but I don't want people disrespecting my property, not to mention the lack of consideration it shows. It makes me wonder if they are more careful of other peoples' cars. The girl also had dirty fingernails which is a complete turn off when at a restaurant. I have also seen this girl through the windows of the kitchen area touch her face and then proceed to make drinks and assemble orders without washing her hands. There are a couple girls who are always clean and put together looking, hair up and out of their faces (as food safety regulations require) and very sweet and polite. I believe their names are Erin and Bailey. My only positive experiences are with them. I have worked fast food jobs so I know it's not the easiest job and I know it's not fun, but gross and rude actions are not acceptable. Management needs to stress food safety, cleanliness, and good customer service to their employees. read more

I do not eat much fast food, Sonic is about the only fast food chain I will eat at. UNFORTUNATELY for Sonic, they use a delivery service called Gainesville2go....my food arrived 15 minutes later than the estimated delivery time (I wasn't so mad about that), Gainesville2go cost me a total of $8.00 for their service...so I paid $22.00 total (FOR FAST FOOD). My food arrived cold and soggy and my frozen slushy was melted. NORMALLY Sonic's food is good...they should reconsider the delivery service that they utilize. I couldn't even eat the food & in fact when I called Gainesville2go, I had to fight for my money back for food I could not eat. read more

Ordered 2cheeseburgers 1-44oz diet coke. They repeated back 3 cheeseburgers and one drink. Delivered to my truck 2 cheeseburgers 2-44oz diet. Hamburger had been hanging around awhile. Barely warm and rock hard on the edge. Last chance. Happens to often. Won't be back. read more

Poor service, attempted to order several times the girl seemed dazed and confused. I will never waste my time there again.

This is one of my favorite. Goto places for fast food in Gainesville. I'm not impressed with the Chicago style hot dog, its not like the Chicago style hot dog I remember when I lived there. But overall for fast food the food is pretty good. Most of the servers have been friendly enough. Love it when they come out on roller skates , reminds me of the old days at the drive in diner. I also like that you can use your credit or debit card to pay before the server brings your food. I would definitely recommend Sonic if you like fast food. read more

I am a Sonic addict! When I travel I always look for a Sonic. I have been to many Sonic,s in the south, and.....the Gainesville Sonic is my favorite. The people are polite, my order is always correct and of course the food is fabulous. I always have a good experience when I go there. I do not live in Gainesville, but I do visit there at least once and week and must go to Sonic everytime. So glad the store re-opened and no matter what side of town I visit. I will drive to Sonic before I go home. Keep up the good work and thanks for being there! read more

I love this Sonic! It is conveniently located right near my office and is the perfect place to a quick lunch, or to bring your kids to eat and let them run around. I have always had the best service here, and the food is above average for fast food. I highly recommend Sonic! read more