Not open 24/7. Went there at 06:30 to pick up an online order. Crickets...... nobody wants to work anymore. Had same issue yesterday at the Donut Shop. I blame this management. Hire employees that really wanna work or show up as a manager and open the store. Isn't that part of being a manager ? Ridiculous read more

Order a number 1, Double smasher and ask it to be on Texas toast with tots and a Dr.pepper light ice and then order a side of poppers, while you do this the lady taking my order is laughing every time I say something or make a change to your order, asked multiple times what I said then was still laughing non stop. When I got my order I did not get a smasher or anything like it. I got a cheeseburger with all the toppings. read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

I am currently writing this from the drive thru at 3am it is only 3 cars in the line and nobody had taken our order in 15 minutes. Then after someone FINALLY took our order we had to wait 10 minutes before we got to the window mind you it's only 3 cars. Fast food my A$$ this is some slow service read more

I w gone to this store several times now and overall it's been pleasant. They don't see to be busy (at least when I go) it's always easy to get a spot and get back out in the road. I always order through the app and it's usually ready when I arrive. The only issue I have, and why it only gets four stars, is they always seem to forget to bring any dipping cups that should come with your order. Other than that the food is good. I think it's not bad for a Sonic or for any fast food type place. read more

This place is okay. Really BAD drive through system. Maybe it was just the day I went, but they might need to update their voice box machine. My friends and I had to repeat our order a good amount of times before having to physically switching to the order to go order box and still had the same problem. Then came to pay our food. They drive through attendee was so confused to why we had repeats in our order so we had to repeat everything again. Got our food and how ironic to find it was exactly correct. The food however tasted very mediocre. My food wasn't hot or warm. I was a bit confused to why it was colder than usually for a drive through. read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

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My wife and I wanted to try a dine-in Sonic since we had more business on Forest Drive later. Sonic food is okay for the most part so we figured that just maybe this would be even better. Oh man did I make a bad call! There were just a couple cars in the parking lot - that's a dead giveaway to bad eats. Well, I took a chance and walked in. I told my wife that I wanted to go wash my hands before ordering. The place just didn't look clean anyway. It had an old, grease smell and just looked dingy. Ok, that being said, I go into the bathroom. Smelled like feces. Then I noticed feces smeared on the toilet, toilet paper on the floor, a dirty, dingy floor... it was plain flat-out disgusting. I grabbed my wife and we got the heck out of there. We won't be back EVER. I wouldn't even buy bottled water from that filthy place. read more

DO NOT GO HERE. Awful service and awful "manager." Refused to make our food after placing an online order even after showing proof of reciepts and transaction history. Avoid at all costs. read more

the credit card scanner sucked and they had the worst playlist I've ever seen playing cold cold heart like what??? by skibidi Ohio sigma read more

I went to this location to place my order late night and the manger by the name of John Hewitt refused to serve me because he decided to take orders from one side I waited almost 10 minutes for him to come to mic with an attitude and refused to serve me and threatened to call the police if I didn't leave read more

I asked for TWO double quarter pound cheeseburgers with extra cheese but no bread. I received two patties with a diver of cheese squeezed into a hot dog sleeve looking like dog food or old s**t. Thanks Sonic, well worth the money you charged.....NOT. Don't bother going unless they are going to get someone who gives a damn when they cook and someone who gives a little more than that to make sure the food coming out is something worth presenting to the customer. The only freshness these burgers have seen are when I took them out of the bag and snapped a picture. Cold, stale, made awhile ago and been sitting, heated on a flat top just for the purpose of serving to a "delighted"'customer. Spend your money down the road at Cook-Out or Wendy's or get some frozen burgers from Wal-Mart, hell anywhere is better than seeing Sonic. And don't even worry about silverware, I wanted to experience life eating my food like a dog; utensils are way overrated! read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

I come to this location all the time before I head into work. I usually don't have any major issues, my food is always tasty and what I ordered. The milkshakes though. I always order some variation of chocolate. Last night it was Oreo chocolate. Never have I ever ordered a chocolate shake here and had it actually be chocolate. I'm fairly certain these employees only know how to do vanilla. Either that, or sonic doesn't understand what chocolate is. Not to mention that my most recent shake was full of ice and the Oreos tasted like they were old. Personally I can't stand vanilla, which is why I don't order it, so I'm left upset every time I order a chocolate shake here. I should learn my lesson and just stop ordering them, especially since a large shake is over $7 which is just outrageous anyway. read more

Sonic Drive-In - I ordered chocolate, I got vanilla. If this is chocolate then I've been living a lie my entire life as to what "chocolate" means. - Burgers Near Me - Columbia, South Carolina

Do not ever go to this Sonic. Went to drive through placed order, got order and order was wrong. Had to go inside and tell them my order was wrong. They accused me of lying and called the cops on me when I had my receipt of what I paid for right there. Told cop what happened and I wouldn't be back there ever again. Cop said I wasn't the only one who has said that. He told me have a nice day and he would take care of Sonic employees. Stay away. The don't care about customers anymore. read more

We ordered three drinks (soft drinks) and a pretzel and have been waiting for almost 30 minutes. Wishing I wouldn't have paid with the app now. No chance I'm returning to this Sonic. read more

After ordering those chilly cheese wrap. For three buck a piece. Telling me the jr is same size as the normal one. 2 dollars difference in the price. Why would you order the regular? Other sonic don't pull the crap. The guy bullshit me to my face. Won't come back to this one again. read more

Ordered a medium blast and those Cinnabon snack. No dipping sauce and the lady at the window gave me a small. I would personally like to thank you for the lack of service here. You people don't deserve a one star because you royally suck!!! You should fire everyone except for the guy who is polite. I'd rather drive ten minutes out of my way then eat from these illiterate people at your drive through. I've come here so many times and particular shift can't get it right. Ones on 5/23/2021 are the ones. I also want to thank sonic for never addressing the issues and keeping Columbia worse group of employees. Way to suck!!! read more

Ordered Snickers sonic blast and it had about 10 snicker pieces on the top and nothing within it.... not one piece literally.... all vanilla no snickers. read more

Service industry here is atrocious. Waited nearly 30 minutes in the drive through post paying. Look behind the service counter and all you see if majority of the staff playing on their phones. Common trend amongst the fast food chains in this area. If you want to order food past 8pm, good luck. read more

Great staff fast and hot! I was very pleased with the service. The lady was on skates and very friendly.

Presentation was awful, rings were hot and tasty. After speaking with the manager, his only reply was that he didn't know what it was (shocking reply). He offered me something else, but never asks if he could correct the issue at hand. Smh Restaurant clean and staff very friendly. read more

Sonic Drive-In - Burgers Near Me - Columbia, South Carolina

Will not be returning to this location. I love sonic and this one is ruining it for me. I visited this location 3 times total and that's 1 more chance than I give a restaurant. When I first moved I went and got a blast it was poorly mixed and from my memory it was mid day and not busy at all. My second visit was a technical issue and ordering on the app did not go through so I chalked that up to possibly be user error and gave them one more chance. This last time took them off my list of lunch spots for good. I ordered before walking out of the office was given 5-7 mins to be ready it takes me 7 to get there. I check in the screen goes through the prompts. I wait for 10-12 mins after it says being delivered and pressing the red button with no answer. Finally a carhop comes out and I wave them down for them to literally walk in and walk back out with my order 30 mins of my lunch was wasted read more

Order was wrong, drove all the way back to have it fixed. Was told no management on site and no refund could be given without me bringing the full order back in, which I didn't because the whole thing wasn't wrong, only the entrees. The items remade for me by the employees were VERY subpar compared to what I normally receive, and this is an item I order frequently). I was not satisfied with the food but once again told I couldn't have a refund without the entire order brought back in and I wasn't about take a third trip here over this nonsense. So then instead of giving any kind of customer service to me one of your employees told me to "get to fuckin steppin" and another said "step the fuck off". These were the only two males in the establishment so it should be no problem figuring out who they are. I left with no refund and no food and to end the adventure one of them walked out into the parking lot and flipped me off when I pulled away. Lost business for life with me and everyone I talk to. read more

Kendra and Brenda waited on me tonight and did an excellent job. They were really kind and served with a smile. Thanks for making me feel valued as customer! read more

forgot to grab a drink across the street so I went through the drive-thru and just got a large coke. not gonna lie, at first sip I thought I swallowed dirt. the aftertaste is premium gardening soil. has anyone else experienced this? read more

24 hours! Definitely a normal chain fast food place but still always a good place to go. The one time I went here, they forgot to give me my milkshake so i had to go inside and get it. Also they barely gave me any French fries with my meal. read more

Hello all. I ordered a crispy chicken sandwich. I received a chicken tender sandwich. Is this norrmal practIce? I didn't want to ask an employee about it because the manager had already had to redo my burger twice. Please assist. read more

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I Wrote a review for this restaurant a few weeks ago I'm not sure where it went. I. got a cheeseburger and onion rings. My wife got a hotdog. She said is was great the restaurant was clean the food came out really fast and the order was accurate. The onion rings was amazing I got a second order. The staff was very friendly. read more

The building looked clean and inviting. The landscaping was excellent. The drive thru was well lit, the menu was easy to read, and the speaker system was better than what I would expect from a fast food restaurant. I understood everything the cashier said. When I got to the window the cashier was very polite and pleasant. I could tell he was actually a nice person rather than a person just doing his job. I didn't get your name but if your boss is reading this "This is the kind of worker you should be hiring." (Sat, 5th of Oct, around midnight). The fast food I purchased was of pretty good quality and tasted good. I don't normally eat fast food, I think of it as a treat. But the next time I go out to eat fast food, I will definitely go back. read more

Just got and tell them to order for you lol they get food right, but when it comes to drinks they give you what THEY wants to give you. Sonic offers a variety of drinks, we live near so we go all the time and it's a big joke for us that we've literally never got the drinks we actually order. They are always nice though so whatever. read more

Blast was half melted and Reese's weren't mixed in, only on top. Half of my mozzarella sticks exploded and the cheese was all over the inside of the carton. Horrible experience in general. read more

Good at night, bad during the day. I ordered a strawberry cheesecake milkshake and they kept saying "strawberry" and even after we corrected them there was still confusion. So I get my milkshake, but clearly they already made a strawberry milkshake and tried to pretend like it was a strawberry cheesecake one by adding crushed graham crackers​ to it. Tasted terrible. A few nights ago I had a strawberry cheesecake milkshake and it was great. "This is the best Sonic I have ever eaten at. The quality of the food is much better in comparison to other locations. And tonight's staff was very pleasant" read more

They're okay but I think their foods quality and taste doesn't match the price. They are over priced and that needs to change.

This location is a disappointment. Maybe South Carolina just doesn't know how to do the job. My boyfriend ordered the jumbo popcorn chicken; he got one ketchup with his meal. I ordered the corn dog meal and I only got one ketchup packet as well. The fries were burnt and the corn dog tasted old. Once I saw the Sonic sign on the freeway, I was so excited. They let me down. They don't roller skate or have mini corn dogs at this location. We asked for ketchup and we both got one packet each. Luckily the girl who walked to our car was nice. We had a hard time understanding the boy over the speaker. Also, it took a while to get our food when there was no one in the drivethru. Corporate needs to come down and fix this place up. read more

I see a lot of bad reviews for this place. Not sure what people are expecting from a sonic. They were very polite, got the food quick, and the order was correct. read more

I stopped by this Sonic to get lunch for my kids. Since I had a decent drive home and I was the only customer there I asked them if they could drop new corn dogs and tots. The guy taking my order was pretty friendly and said "yes". 10 min down the road I decided to check my food and was SHOCKED by the corn dogs! I went back and asked to see the manager.. Whom was the same guy that took my order. I asked him who was responsible for taking the corn dogs out of the fryer and wrapping them. He said "Cody". A girl had told Cody I was there.. I looked into the kitchen and he was standing back there laughing. He came to the front and said its hard finding a good corn dog after "corn dog day". That's BS...He was just mad that he had make new ones and picked the bad ones out of the bag. Anyone that would send food out of the kitchen like that should be out of a job. I will never eat here again. I went next door and got much better food. They don't even deserve a star. read more

Sonic Drive-In - Dang shame. People should be fired for ruining a companies rep. Good job Sonic. - Burgers Near Me - Columbia, South Carolina

They don't even deserve that workers arguing in the background the poor guy was distracted from doing work and dragged into foolishness eating behind the counter and some of them were refusing to work ‍ read more

Order was not prepared as ordered,first it was not freshly prepared,tater tot not hot,asked for cheese tots,given plain tots,cheese on corney hotdog stuck on wrapper,had toaster sandwich soggy,food not as advertised!! read more

We waited over 20 mins for the car hop to bring us the wrong order 3 times when she finally did get us the right order needless to say the order was made completely wrong. Chicken sandwich which was suppose to be plain on a regular bun they just took the chicken off the old toast and put it on the bun rather than cooking a new one, the super sonic bacon cheeseburgers were not made with mayo but with mustard instead and so dry. Ocean water was made with diet spite ugh that was not a good flavor. Oh and the manager was outside eating and laughing with 2 women. Such a great night. It was not busy either so its sad they could not get things done correctly. read more

On a Sunday evening, a guy was staying in men's restroom stall for 25+ minutes. I asked manager to see about the situation. He said "There is a customer in there on the phone"...The manager needs to realize that he is managing private property. No one should be staying in a bathroom stall for 25+ minutes. I will not be returning for this one issue. Kayla took our order, she was polite. read more

We thought we would go to this drive up restaurant for lunch since we had our animals with us while traveling back to Florida. Big mistake. My chicken sandwich was like rubber. I could not even bite into it and the bread all fell apart. I ended up giving my dog the whole sandwich. There were so many other restaurants in the area, very disappointed we chose to go here. read more

Terrible service, extremely rude. I would never come back here. They even commented on my race, what the fuck, they are terrible