This is the worst sonic I've ever been to in my entire life and I've lived in several states. They've got a skeleton crew every day and every time I go there they say their stalls are down or that their "systems" are down entirely, not even the drive through is open. They mess up your order and don't keep condiments on their trays so when I said do you have any ketchup on you the chick just said "no I don't" rather than yeah I'll get you some since it's 15 feet away in the store. read more

Service was probably the worst service I've had at any sonic, they where out of things, said the drive in spots are down and made us wait to order and then took fifteen to twenty minutes to make out food when there was two MAYBE three people at the store. Will not be going back. read more

First time coming to sonic. The service was amazing! Nico had an awesome recommendation for the chili cheese fries and totes and they were so good!! Thank you for the good service and food !! read more

Bunch of fat ladies inside being super lazy they were serving people at the parking spots, but told me that I had to drive through the drive-through and then took 30 minutes to give me two number fours also are missing a lot of shit on their items dodged this place if you're just looking for a quick bite to eat and they were slow even though there's only like one other person getting food read more

A shout out to Nicademus @ the Sonic on South Greeley Hwy in Cheyenne, Wyoming. He was above board with his kindness and service! Will visit this location often! Thanks Nic!!! read more

This is the worst Sonic I've ver been too and I've only been to 2 other Sonic's. Driving thru the state and decided to stop and get some food. They were slow , rude and have no customer service. Don't eat here smfh. If I could rate it 0 stars I would. read more

Don't come here. Slowest service ever. Always out of items and card machines always down

I had craving for cheddar peppers and a coney with an insanely large sweet tea; worst sonic I've ever eaten it was worse then prison food in my opinion. And there is no way that tea was made to standard (I worked at sonic for two years as a manager) it was like someone wafted Splenda into the unsweetened tea and decided that was gonna be the tea for the day. Took 15 minutes after I got there to get my food (I ordered in the app) and it was somehow some of the worst food I've ever put in my mouth and couldn't even eat it. read more

I like this store and I love Sonic Burgers but the burgers here seem a little on the dry side... so I only come here every once in a while. I think this store just needs a better manager and things could get better and they would get busier than they are. Service is good. They have inside dining which I use since I don't want to eat in my car. The inside dining area could use some freshening. Still I like this place. read more

I know you guys struggle with keeping staff. But when you keep getting orders messed up its an issue for me. Last night my chili fries were a quarter full. All of them. This is an ongoing issue. I love the food is why I return. But this is not my favorite location. read more

Sonic Drive-In - 3 just the same. All 1/4 full. - Burgers Near Me - Cheyenne, Wyoming

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almost all of the stalls were out of service, we sat in one that looked to be working and waited 20 min for them to take our order only to find out the stall is broken. drive through took 15 minutes. read more

Same song, 514th verse. Before, the delay in service was due to short staffing. Now they have lots more employees but still slow service and the employees aren't trained very well. At least the carhops are apologetic if you can ever get their attention. They won't answer the call button and we just had to flag down a carhop to correct an order after waiting over 5 minutes to be answered. They are not busy. Remade sweet tea still wrong: not sweet and very bitter. Third drink was ok as we switched to a soft drink. 30+ minutes for two drinks is a little much. The place is in chaos and not run well at all. read more

Sonic Drive-In - Burgers Near Me - Cheyenne, Wyoming

I've never been to a Sonic that doesn't offer half-priced drinks through the app. Full-priced only. That was the only reason to ever stop by considering the food is usually mediocre. read more

Probably one of the most overpriced places in Cheyenne. I had just a regular cheeseburger with medium fries and a medium drink and it was $10 Definitely not worth it. read more

This was the worst service I have ever experienced, period. It took over half an hour with tons of people leaving the restaurant.

If I could give zero stars I would. I've been here 3 times and every time has been the same. Terrible service with rude employees and the food is either cold or wrong. How is this place still open? read more

This is by far the worst Sonic I have been to. They have obviously not been properly trained. I actually feel bad for the employees that work there. They have no guidance. I waited 20 minutes to get my food. Really sucks read more

Sonic Drive-In - Example because they make you wait so long - Burgers Near Me - Cheyenne, Wyoming

Been waiting half an hour for a chili dog and a lemonade. How is this place even open?

Reviewing Sonic probably isn't exciting to look at or read, but this location is on par with other locations that I have been to. Service was fine. The only problem here is that their ice cream machine was broken at the time of the visit, but not a big deal since I didn't order anything related to it. The tots and breakfast sandwich came out hot, a bit oily, but as expected. read more

Sonic Drive-In - Burgers Near Me - Cheyenne, Wyoming

Consistently terrible service. We were ignored at the drive through today for 20+ minutes. No one answered the phone. When we went in, we got attitude about how the restaurant doesn't hire enough cooks. What a waste of time. If you can't serve people, close your restaurant. read more

will not secure lids and spill stuff all over you and your car and care. it will cost me a full detail to clean the mess up and I was offered a .99 cent drink but only if I install their app. what a bunch of clowns read more

I understand that "you're busy" but i was the only one in the booths when i pulled up on a mobile order i waited 45 minutes without saying a word a few other guest had showed up at this time and and some were angry as well the lady "who just took over the store two weeks ago" came out to tell me that they didn't have any dr pepper in the entire store 45 minutes later to tell me they didnt have the main reason i stopped there read more

Stopped here after reading the other 1 star reviews of this location...we shouldve listened and ate somewhere else. Overall service was good. Food was mediocre, super greasy. Tasted like old grease, which is less than desirable. read more

If I could give zero I would. Worst meal ever and totally wrong. We ordered 4 burgers 1 frie 1 onion ring and 1 tater tot but we got 5 burgers all super dry and wrong and 4 onion rings. We tossed everything but a onion ring. Never ever again! read more

We were 2nd car in line for their drive thru, and were sitting there for 20 min, tried calling the restaurant several times, and they wouldn't answer the phone. I think a rock would be more responsive. It shouldn't take 30 minutes to place an order at a fast food restaurant. Don't go here unless you have all month to get your food. read more

I never knew fast food could be so slow. The word I wold use to sum up this experience? Regret.

Every time... every time, the workers seem to hate life!! They always get my order wrong. It's both Cheyenne locations but this one is hands down terrible. I wanted a pretzel not jalapeños peppers. Go to Culver's instead. I really wanted that pretzel ya'll. Oh well. read more

I went to this location at 8:20 I went through the drive thru they had one vehicle at the window and one vehicle ordering ahead of me and two vehicles in the bays. I sat in the drive thru for a few minutes and no one answered after I said "hello" (did not speak rudely) I pulled over to one of the bays and pushe the button to order again no answer. I sat there for a few minutes and nothing. It was not busy and if anything I would've patiently waited if someone at least came on the speaker to tell me to wait a moment. read more

This place is terrible burger was hard asf, jalapeño poppers were cold like they've been sitting in on the counter all morning. Wrap cold asf! Wish I had a picture cause the burger looked like charcoal! read more

Goddam mess. Parked in the ordering stall and waited Lord knows how long after hitting the button and getting no response before finally deciding to go to the drive thru window. Well, waited there for another eternity while they dealt with one customer. Myself and several other cars left the line and went somewhere else. Sadly i can't really review their food because they simply weren't prepared to service my order. Or anyone elses for that matter. read more

The stalls are mostly closed all the time. And going thru the drive thru can take 30-45 minutes to get just a drink. Please close this location down since they can't keep help. read more

Never been to a fast food place as slow as this. Management needs to step it up. The employees also show no desire to work. Posting in hopes this place turns around; it has a LONG way to go. read more

Terrible terrible food. The employees do not care. They served me a burrito that had spoonfuls of grease in it. The coffee was bitter and the location is dirty. Save yourself time and money and go next door to the Taco John's. They actually care. Sonic is around Taco Bell in quality now. read more

We love sonic at home, but this one is disorganized and slow....the food also seemed a little more salty to me, and despite the long wait at the window, the people behind it weren't terribly concerned with moving any more quickly. read more

This is the second time within 3 days ! Saturday I just left no one would take my order and they were not busy ! The same thing happened today it's 1:30 in the afternoon.. I don't know how they stay in business read more

I love there drink and slushies but I'm not sure if they treat there employees well or pay em low because everytime I go I push the red button and wait. The red light goes off after like 5 mins and no one answers. I push again and again the light says it's on. I do get lucky and an employee comes out to another vehicle to deliver order so I have to tell at them to get attention and ask respectful if my stall is broke to find out that they r busy and letting people wait while getting other order without letting the ones waiting know. I almost left and others did but while I was asking someone finally answers me because now they couldn't ignore me anymore cause I stopped an employee. I did not feel like my order really mattered to em. If ur busy just respond to the people and say we r busy and will take order in a few. This is not the first time. Think I will not be going back thank goodness there is a second location that will respond to me. The slushie was good but this is not ok and they need to see why that location on s Greeley hwy is not able to keep people or what's going on. read more

I have decided to delete my previous review of three stars and reduce it to one star. The staff can not get an order correct to save their jobs. Today, January 12, 2019 9:28pm I pulled up to get some food and was informed that the grill has been shut down since 9pm due to it being close to closing so they would not be able to make any food other than smoothies or fried food. Now, I don't think I have EVER heard of that business practice. I left and went to Carl's Jr. (who also closes at 10pm) and got great service and great food. It's too bad the staff is more worried about getting out of there at 10 than providing their patrons with a great experience. read more

Great job today. The iced coffee was mixed well and the junior breakfast burritos were some of the best I've had. Thanks

This has to be the slowest place to get food in Cheyenne. I've waited an hour for my food before. On a 30 minute lunch break? Do yourself a favor and drive to Burger King. You'll be late for work waiting on this Sonic. It doesn't matter if Burger King has 20 more cars waiting than Sonic, you'll have your food faster. They've improved their food over the years which is the only thing that keeps me coming back. But if I'm going to wait an hour for Sonic the cheese on the coney had better be infused with gold. read more

Very friendly carhops but I checked order back at the hotel room and it was wrong. My bad for not checking.