Where to even begin?? LOOK NOWHERE ELSE! Bobby took my call less than an hour until close and quoted me the best price in the entire area on a repair for my iPhone 6's screen. On the phone, he was extremely detailed about the fix and the replacement parts as he could tell that I had done my research before looking around. Once I was in the store, he quickly got started and was more than happy to answer each and every question I had, which means LOTS of them given that I'm an IT guy. I might also add that he did so with ease, showing that this is no pop-up shop looking to turn a quick buck on a fad. While I was sitting in the waiting area, I got the distinct impression that he would've made me feel just as comfortable quietly reading the book I brought as I did chatting with him. Before I knew it, he was done and I was on my way! This is without a doubt some of the best service I've had in a long time and I highly recommend anyone and everyone to try them out. Don't be fooled by the hole-in-a-wall location -- this shop is a diamond in the rough and I'd gladly pay MORE than the other guys to support someone who runs their business in such a personable way and with so much integrity, and yet I PAID LESS! Thanks again, Bobby! read more

I was recommended to this place by my employer. This place is the best and I have been to other places. He knows exactly what he is doing and will explain everything to you before he does the work; will even tell you if it is worth having the work done. I took my IPhone 6Plus there the other day and it would not charge. He called me to let me know it was the charger and that nothing else was wrong with it. He did not even charge me anything and is so honest and really cares about the work he does. I have been places that will glue items back together instead of fixing it; which happened once before. He took it apart and fixed it as it should have been fixed. This is someone who truly cares about his work and wants his customers to be happy. The best place ever! Will never go elsewhere. read more

I came in with the Moto X Pure with broken glass with the idea to sell this phone to the repair shop. They quoted a very good price, but after Bobby fixed my phone I wanted it back - so I just paid fair price for the repair and got my awesome phone back. 2 days later, after the repair was done, I had to come back, because the back cover was peeling off. Bobby really took his time to do it right: he didn't just pour glue allover the place (which could've made the phone unfixable later), he did it right: put adhesive strips in all the right places and my phone is almost like new now! Thank you Bobby! read more

Bobby is always extremely helpful. He has repaired several of my families phones a number of times. Each time the phones were repaired, the cost was substantially lower than if I would have taken it to other repair shops or the Apple Store. The service is always quick and with a high degree of customer service and satisfaction. If Bobby cannot help you, he will investigate your issue and send you to a business who can. I would highly recommend anyone in the triangle to visit Digital solutions for any phone repairs. Bobby's dedication, knowledge and customer service are worth the drive. read more

I went to the Raleigh Sonic Device Repair in Raleigh on Gleenwood this morning. Jeremy Mayes, the store manager helped me, taking all the time I needed. When I thought the problem was the battery, it turned out when he checked it, that it was not the problem my phone was dead. Much to my surprise it was the cable charger. Now he could have given me a new battery, but was honest enough just to give me a new charger, which was less money. He is just getting started at this location, and I highly recommend you visit with your problems. You will not be disappointed. read more

Bobby helped me so much with fixing my laptop! After I ruined the keyboard by trying to fix it myself, he managed to install a new keyboard for a reasonable price and then shipped the laptop to me. Once I got it, the hard drive started acting up and he talked with me for days over the phone to solve the issue, even making a Youtube video with instructions so I could fix it myself! It's pretty hard to find customer loyalty and dedication like that just anywhere. Definitely give him a try if you're in need of any device repair! Thanks again, Bobby! read more

So glad I found this place. 6th grade daughter had Samsung S7 phone dropped at school by a classmate. Learned a hard lesson. Called around for quotes and even over phone felt like this was the right place due to the info provided, price and time he took to explain it all to me. He did great work, very fast even with having to order a new screen and quality job! Price was completely reasonable. Couldn't be happier with the customer service and work done. Hope you never break a phone screen but if you do - go here for the repair! read more

I found Digital Solutions when I needed to get away from a cell phone plan. I took the phone to them, and they had it reprogrammed and ready to go in a hour. We thereafter bought two cell phones from them and will buy more. Stephen and Bobby are very knowledgable, open to learning about new gear, educating those who don't know, and right down great when it comes to today's Apple, Android, cable and other digital platform technology. Sometimes it's over my head, but they challenge me to learn what they know. Totally awesome. read more

Digital Solutions is AMAZING! I dropped my phone in water the night before. I immediately took my phone apart and put it in a bag of rice to absorb the moisture. In the process I ripped my battery cord from my phone. I took it to Digital Solutions the next day and they not only replaced my battery but also fixed my phone completely! This happened over 3 months ago and I have had no problems with my phone. Highly recommend these guys! Super friendly and great to work with! Thank you again for all your help!!! read more

I'd rate them a 6 if it was possible! This is the ONLY place you need to go to get honest, knowledgeable, and fully competent work. I took them a Galaxy S5 that my son had "customized" and was stuck in a boot loop, and was totally useless. They skillfully figured out the problem, reloaded the correct Verizon Software on it, and called me back in about a day to come and pick it up. With the number of years they have been in business, their experience and attention to detail -- speaks for itself! read more

My iPad Pro lightening port wouldn't accept the charge cord any more. I called Bobby at Sonic and he said to bring it by, no appointment necessary. I took it in and he looked it over and used some of his specialized tools to work on it for a while. Eventually a piece of the charge cord fell out of the port. Problem solved! I asked Bobby how much I owed him and he said nothing. Bobby provided great service and I would give Sonic 6 stars if I could. Definitely earned by future business! read more

Would HIGHLY recommend coming here and will be back here in the future! I cracked my screen right before leaving on vacation and didn't want to go to the Apple Store because they would ship my phone away and would overcharge me.The owner was so nice and accommodating. He was very upfront and told me about all my options which I appreciated since I am not very good with technology. I was in and out of there with a brand new phone screen in 30 minutes!!! PLEASE COME HERE! :) read more

These guys were extremely courteous, knowledgeable and fixed my more obscure phone very quickly and reasonably. I had called many places to get quotes and most would not even attempt to fix it. I did not have the ability to easily replace the phone and this was the only option I had. This is a great local business and I will be back. They are also very knowledgeable about non contract low cost alternatives. Thank you again for the superb service! read more

I purchased a refurbished phone from them over 2 years ago and have not had any issues until yesterday. They fixed it and at a minimal charge. Love my H2O plan - never have dropped calls or concerns and my plan is extremely reasonable and suits my needs -with no contract. They have helped other family members get the plan that suits their needs - never try to sell you more than you will use. Highly recommend and have done so to friends and neighbors. read more

Bobby & Steven are great guys. I was referred to them by someone who works at RadioShack. They are very knowledgeable, but most importantly, they conduct business the right way! They do not scam you. Instead, they educate you on what options are available to you and they are efficient. I have done business with them several times and I will continue to do so. When it comes to electronics, I speak to them to get info. I refer everyone to their store. A++ read more

I had a spill on my laptop that caused water damage which was preventing it from starting up again. They diagnosed the issue free of cost and were very transparent about pricing, asking me explicitly and giving me costs before taking any further action. They were very timely and communicative and seem dedicated to good service and quality repair. Pricing was very reasonable and less than I expected. I cannot recommend them highly enough. read more

I went to Digital Solutions to get my iphone 6 charger port replaced since I was having lots of problems charging my phone. Bobby looked at it, and said I didn't need to replace it. It just had bits of junk or lint jammed in it. He took a few minutes, cleaned it out, didn't charge me anything. Some other place probably would have charged me $40-50 to replace the charging port when it wasn't necessary. Great honest business! read more

I had a Mac that would not start, so I took it to Sonic device repair; Bobby's initial diagnosis was that the O/S needed to be re-installed. He tried this, found that there were technical issues doing this, and he figured that the hard drive needed to be changed. Bobby kept me informed all thru the process, and kept me informed on what it would cost me.. finally got it fixed. And it works great now. Excellent service! read more

This place is amazing. I took my laptop in because it was so full of viruses that it was unusable. I figured it was a lost cause. Stephen is so knowledgeable and he took the time to explain everything to me. My laptop is working like new now. He spent a lot of time on it yet charged me what I thought was a very reasonable price. Best money I've spent in a long time. I will definitely go back for all of my tech needs. read more