Do not get anything done at this shop. I am one of many that have had nothing but empty promises and the worst costumer service. I had a very simple stereo system installed and they took my money quickly but took 2 years to complete the install. The wiring they did was so terrible and the connections they used looked so half assed garbage. When the speakers did have sound coming out, it was mostly high pitched static. The static sounds was so bad it hurt my ears. The static would continue to come through the speakers even after turning off the stereo. I would take it back and ask Steven to fix it, he did not know how to correct this problem and showed no interest in rectifying the unacceptable shottie work he had done. I feel I have been patient and even willing to give him more money to correct the problem but he expressed not having any interest in helping. He did have interest in trying to sell me other services such as installing lighting and modifying my front grill. Neither of these services had anything to do with the system. The shop is inadequate and I have zero confidence that they can do anything correctly not even customer service. There has been no above and beyond help like they express on social media. read more

At first this company was awesome but then one of the co-owners left. And I had my 4runner in there for led dash lights 3 times and refused to go back and have them fixed again within 3mos. Dash light just stopped working and screws fell out or lack of screws were installed correctly and my dash is off center too. Absolutely horrible sense the split of partnership. Sure wish I knew where he went. read more

I recently hired Sonic Audio to upgrade my system in my convertible. After going to several other car audio businesses Sonic came in with a quote on my upgrade the best. So I made an appointment to have the work done with Sonic. after keeping my vehicle 7 days I was expecting a nice polished job. instead I have the upgrade that sounded really good which I expected after $2000 but no polished job. They basically stuck a box in my trunk which was the sub. ( supposedly handmade for my car) but made it virtually impossible for my top to go down. I made an appointment to resolve the issue but I got the appointment days confused and showed up on the wrong day. They refused to look at the issue and wanted me to make another appointment (another two or three weeks) to look at my issue. I drove off frustrated and extremely let down by their lack of customer service. At this point I am praying that the equipment was put in properly. If I would've known about their lack of ( NONE) customer service I would've gladly paid the extra $200 to get the attention that I feel I deserved at one of the other car audio installation businesses locally! read more

This is a real great place to have your audio and others on board services. I had a kind of unique task that not too many places can do which was to replace the LED Digitized screen on the navigation board of Lexus IS250 year 2007. For some reason, the touch screen did not work and to replace the LED digitized screen is not an easy and common task to perform. I had checked around couple of audio shops but only Steven, owner of this great place SA Sonic Audio can do it perfectly with a very reasonable price. Not only this, Steven even went beyond his great service to do it for me second time since I forgot that there was a protective film cover it when shipping from manufacturer to prevent the broken damage. Steven had to uninstall the whole unit again to remove this protective film and reinstall it again so the navigation board is clear to operate. Steven spend an hour to do this as a courtesy to customer without any charge. If you don't mind drive to Tualatin for your car audio services. This is the real great place to stop by and you would never regret this. And don't forget to enjoy Steven's great refreshment coffee and drink while you wait for his excellent services on your car. All the best Steven, so glad to find you for my unique car needs. read more

Fabulous place...work...and people!!! Don't even bother looking for anyone else.....and they have a great dog too!! Art D read more

Not sure what's the guy name, I was calling regarding gps tracking systems for 2 vans I own. This guy was very very helpful. Took the time to answer all my questions and my concerns. He gave me lots of advices and directions to find what I need. I'll definitely use him again, thank you. read more

Brad and Steven, are probably the most talented ambitious guys in this market today! Not only can they pretty much take care of every need for your car but they carry themselves very highly. There are many places where someone can go to get car audio installations done, but why go to a place like Car Toys where the customer service is bleak and their focus on selling you something u may not even want or need!! Sonic Audio is world's apart from those guys! They care about you as a customer and form a relationship and are always there to assist you in your car and audio needs! read more

OUTSTANDING CUSTOMER SERVICE! Steven was so helpful in getting us set up with exactly what we had in mind for upgrading the sound in our vehicle. He was very professional and did not try to just make a sale. You can tell he takes pride in his work and that customer service is his priority. Our tunes sound amazing now and we could not be happier! Thank you Sonic Audio! read more

I am very happy with my experience here. I had gone to Car Toys and just didn't like the vibe I got from them. Seemed like they were ripping me off on the quote and I didn't want to really go back. I looked around online for a place with good reviews and found Sonic Audio. Steven was great... he responded quickly to my email, explained what he would do and for how much. I called to make an appointment and was able to come in that day. Steven did the work (installing SiriusXm satellite radio) very quickly and it looks great. Better than I was expecting and for a much more reasonable price than Car Toys (the price kept going up the longer I talked with them when I was there). I felt confident in Steven's work and their shop is really great. Their dog Tsula is amazing. She was super sweet and snuggled with me while I waiting in their comfy waiting area (the owners made sure I was ok with it too). I will go back to them for any future work I may need. read more

These guys rock!! They are not happy until your happy and they have exceeded your expectations. They not only install any kind of stereo equipment that you need as well as LED lights and LED Fog lights and LED light bars. Don't waste your time at any other stereo install shop. This is the only place to go get the job done fast and correct! Thanks sonic audio!! read more

This is my second visit to Sonic Audio, I have local options in Hood River but was not pleased with the quality of the work completed on my last van. I did some research and Sonic Audio came up and was only one hr away. It was defiantly worth the trip!!!! Brad and his Installers are skilled technicians in the Audio world with attention to detail and top notch service. I talked with Brad on the phone first and he took the time to answer all my questions and then we scheduled an appointment, they prefer appointment installs. The work was completed in a timely manner and I'm very pleased with the results. I came back to upgrade some audio components and have them wire up some LED lighting,switches and backup camera. I suspect if you ever did have an issue after an install they would stand behind their work and make it right. A++ read more

Steven of Sonic Audio is a professional who fully gives of himself--to his work and his customers. From start to finish and beyond he provides with utmost kindness, knowledge, honesty, dependability and care. Beginning with our first phone conversation and throughout, Steven listens and responds attentively. He helped me decide upon the kind of car alarm I was looking for and came to my location to provide the install, in accommodation of my schedule. The work that he does is exceptional. His pricing is very reasonable. And he offers a lifetime guarantee; I know that I can call upon him at anytime. Steven's high level of skill, attentiveness, integrity and dedication are extraordinary, to say the least. Thank You Steven. read more

I'm so very happy with the audio/backup camera installation Sonic did for me. They're very conscientious, professional, and wanted to make sure I was completely happy. No question on that account. The install looks like its factory. The car was returned in beautiful shape. And they walked through everything with me to make sure I understood how to use it and that I was satisfied. Oh, and did I mention they did it all for a very reasonable priced? I would definitely recommend them (and already have). read more

We were looking to upgrade my car audio system to add Bluetooth and navigation. I was checking out online reviews for shops in the area but wasn't excited about working with some of the shops that advertise a lot. I was really happy to find a small local business with great reviews. The shop is relatively small but spotless. Steven is knowledgeable and professional. He didn't try to oversell - the final bill even came in below his estimate. We were so impressed by the team! I would recommend highly and I couldn't be happier that we decided to have the work done at Sonic Audio! read more

Posting this review has been on my mind since the middle of the year because Steve did such a fabulous job. He made me so comfortable, happy and installed everything I expected plus an additional request I made last minute. I would recommend Steve and Sonic Audio over and over again! read more

Great little shop with very friendly and competent staff. I had my radio unit upgraded on my Chevi truck, and totally loved how knowledgeable they were. Turnaround was very quick too. Definitely the place to go to if you want professional car audio service/install. read more

The guys at sonic did a great job from start to finish! They were easy to work with, and their pricing was very competitive. They never pressured me into buying what I didn't need. They got my stereo done really quickly, which is great for a busy mom like me! I would recommend them again and again! read more

Brad is the most knowledgeable and creative car sound guy I've ever met or heard of! My Satellite Radio wasn't working well and I was on a long road trip in my Nissan Frontier, sooo I looked on yelp for a good shop near Portland and found Brad at Sonic Audio. Don't be put off by the little shop in a warehouse district. Everything was clean and really nice--and the coffee was good. I got an excellent new radio and an amazing bass amp/woofer for a very reasonable price. They were able to hook up the radio and my iPhone through my steering wheel controls, a really nice feature. My dash looks better after this installation than it did before. They took time to show me how to work all my new stuff and sent me off with reliable radio and thumpin' bass. Later I had trouble adjusting the brightness on my radio display and called Brad--he called right back and was able to talk me through the process on the phone. I highly recommend these guys and will definitely drive to Portland from my home in the SF Bay Area for future auto sound work--they're that good. read more

Steve and his whole team were excellent! Very pleased with install and appearance of my new in dash touch screen, looks and sounds better than a new factory installation! Steve was timely and professional! I highly recommend Sonic Audio! read more

These guys are great! They found the mistakes the other installer made on my Pioneer AppRadio 4 install. They're very competent and friendly. They are a little hard to find (expect Maps to drop you in the general vicinity and then give up). Also, the shop dogs are friendly, too. read more

Sonic audio is absolutely amazing! Everything from the initial phone call was perfect. They installed an apple car play deck and back up camera. They're affordable, professional and their work is impeccable. I can't speak highly enough! read more

Theses guys are amazing! Want efficiency, have things done correctly...these are your guys. Definitely coming here again

While installing my back-up camera, a trim piece cover for a screw in the rear hatch was broken. They did not report this to me. Instead, they tried to fix it by using some putty - a fix that lasted less than an hour as the cover piece was dangling by the time I returned home. It is very disappointing that they did not tell me about this problem. read more

My amp went out and I went to Sonic Audio to get it replaced. They provided me with the right solution and the cost for the unit plus installation was reasonable. The job was done right and I'm happy with how my stereo sounds. read more

Very nice and professional. Love the dogs! Lucy is the cutest. Thanks for letting me play with them!

Went on the previous posted reviews and had a great experience!...both Brad and Steven are thorough professionals. Steven worked on my Land Rover Discovery II Series '2000 model. He replaced the factory fitted Harmon Kardon tuner with an aftermarket Sony system that I had ordered online, which had HD radio and connected to Satellite Radio. Steven did a very neat and clean job of the installation including finding an ideal location for the Satellite radio antenna. Would highly recommend these two guys. They were super friendly and very knowledgeable and knew what they were doing. Thank you for doing a great job guys! read more

I was so happy with the work Steven did on my 2014 Corolla 6 months ago that I had him install a system in my truck too! Again, if you're considering Brad and Steven for your mobile audio, you're in the right place! read more

These guys are awesome! I actually found them here on Yelp and was just a little skeptical about trying them because all of their reviews were so good. How could anyone get nothing but 5 star reviews? But I needed to have an updated stereo installed in the vehicle I use for photography trips, a 1998 Dodge Durango 4x4, and wanted a back up camera as well. I had the stereo and a set of speakers so it was difficult to find someone to install something they hadn't sold me. Sonic was happy to do it so I figured I didn't have much to lose. Right from the start they were courteous and helpful and the installation price was reasonable enough that I also had them install some low beam led headlights in both my vehicle and my husband's truck. When I showed up for the install I decided I needed rear speakers installed as well. They put speakers comparable to the ones I had for the front in and I had the car back the same day. Hard wired back up camera, stereo, speakers and headlights. It has been several months and everything still works perfectly. I would recommend these guys to anyone. BTW the dog is pretty cool too. :) read more

Sonic audio is fantastic! They upgraded my Mustang's stereo to a Pioneer touch screen Bluetooth system with new speakers and subwoofer. They are very knowledgable and professional. Brad went above and beyond to instruct me on usage. Steve backed up his promises for an excellent system and install. I would highly recommend Sonic to anyone. read more

So after replacing the rear deck speakers on my corolla, I decided to upgrade the fronts as well. I decided I was going to purchase the speakers, and have a place install them. I first went to Car Toys and thought $185 for install and shop materials was ridiculous. After finding sonic audio I thought with the great reviews, they must be around the same price, but no so. The girl who quoted me over the phone was off by $30, and forgot to put me down for an appointment. This was great though, because when I arrived Steven and staff apologized and got my car in the garage promptly. Even with the miss quote, I still saved over $50, than going to car toys. The wait time was just as they said it would be, about an hour and half. After the installation, Steve had me test the speakers out to be sure I was satisfied before leaving and gave some options for me on my future plans to add an amp and replacing the stock stereo. Overall, a very good first experience! The staff and Steven were friendly, respectful, and knowledgeable. I highly recommend them for your stereo needs. read more

Steven installed a bluetooth hands free unit and hardwired my external GPS, IN MY DRIVEWAY, for HALF the cost of CAR TOYS. Showed up on time, finished fast, and his work is seamless. read more

Sonic Audio is the best audio place in the greater Portland area hands-down. They took 5 minutes to diagnose the problem w/ my stereo for FREE and then sold me the part I needed for only $15. I had called every other place in the area and got quoted $110-$125 for an HOUR of work and this did NOT include fixing it or parts. ONE call to Sonic and the guy told me he'd diagnose it in the parking lot for free and then we would go from there. There was 0 pressure at all to buy from him or let him install it, however I will 100% use Sonic in the future for paid installations or parts, these guys are a real class act and a perfect example of a quality small business that deserves the support of the community. Choose Sonic over any other audio place in the area and you won't be disappointed. read more

i know this business gets a lot of good reviews but not every business is perfect and Sonic has some things to learn. Yes they are good at what they do and yes they normally go above and beyond to please the customer but I had a few issues with this business that makes me never want to go back again. One is communication, they went ahead and did work on my car and poorly communicated prices and rates and at the end expected me to be unsurprised at the final price. Sure it was my first experience at an audio shop but c'mon, meet the customer where he/she's at and tell them what they need to know. Be up front with prices before you do work you can't undo! I kept feeling like they were trying to suck more money out of me and they succeeded in doing work that I was not aware of. That's shady. At least tell me what ur doing and how much it cost. Never assume your customer knows all the details of the job, ur the expert! Finally, I was forced to stay at the shop for the 3 hours they were doing the work and never once did they offer anything to me or say something like 'make ur self at home' or say anything indicating that it was cool to hang around. Yes it sounds like I'm being picky and stuck up, but there is nothing around the shop to do. It's totally isolated, and in that context you should make ur customers who have to sit around and do nothing feel at home.comfertable. Make them some coffee. Invest in other hospitable amenities. It will make ur service so much better than big brand competitors. Other than those few things that made my experience boring, uncomfortable, and feeling like I was taken advantage of, they did a good job and they know their stuff. That being said, they are young and have a lot to learn about customer relations, hospitality and working with customers on their financial and knowledge level. Yes go to this shop, support these guys and their work over bigger brands, and hopefully your experience is better than mine. read more

Steven installed a radio in my daughter's car. He was on time, courteous, knowledgeable and fast. He had to come back because one part that came with the radio didn't fit (not his fault), so he went and got the right part and returned later to install. Great experience, I'd definitely recommend him again. read more

I have two vehicles and they both needed sound system upgrades. I know nothing about vehicle sound systems so I felt a little lost. I read the Yelp reviews and the reviews for Sonic Audio were consistently pretty great. But being the cautious person that I am, I decided to get my Volvo system installed first. The Volvo install went better than expected and the price was awesome so I then scheduled the install for my truck. This time I had Brad install a higher quality system, all new speakers, a back-up camera and LED headlights. He knew exactly what I needed and discussed everything with me beforehand. He really knows his stuff. He took his time, didn't rush through anything and he spent quite a few hours doing a wonderful job. I was so happy! Brad has the coolest attitude, never lets things rattle him and makes you feel like you're the most important customer when he's taking care of you. And his dogs are awesome, too. A big thank you to Brad and everyone at Sonic Audio! read more

So...I was dumb and had to get a device installed on my vehicle for a year. You know what I am getting at. Initially, I had it installed at another place in Hillsboro. There were initially some complications due to my vehicle being a push button start vehicle. Well, long and short, I had to routinely go back to this place during the day to wipe the violation clear and address the problem. Through no-fault of my own, the installation was not correct, even though they assured that it was something else defective. Fast forward to a new job and new location closer to my work. Here comes Sonic Audio!!! I called and spoke to Brad, and was able to explain the problem. Right away, he knew and made me feel at ease that again the problem was not because of me, but the bad work done before. I was able to make a Saturday appointment (yes...open Saturday and always open until 7 PM...SCORE). They were able to see the problem and complete basically a reinstall for me. They charged 1 hour of labor and to wipe the violation, but it now worked correct. They were friendly, knowledgeable and were fast at solving the problem. While I was there, they were working on a semi-trucks new lighting. They have LED lights for vehicles there too. The customer was excited and happy to see the finished lighting product that they provided. I was curious about it for my vehicle and they were able to help swap out some LED turn signal, reverse lights and license plate lights while I was there too. All was done quickly, professionally and at a great price. They have a couple dogs there on sight that will gladly play fetch as well to pass the time. Slight drawback is sometimes it can take a while, but it is because they are busy. They are busy because people want to take their business there. The team there has earned my trust and business. I'm getting a couple more LED lights and any stereo needs will be done by them too. Thanks Sonic Audio! read more

What a great place! Nice guys, excellent service, quality work. Highly recommended. My wife loves her new Pioneer head unit. They are my go to for future car audio needs. read more

Steven was very professional with explaining his business, providing suggestions and installing my hands free BT stereo and satellite receiver while at work. He only does installations and does not sell equipment so he he gets nothing off his recommendations and he installs at your home, work, wherever. He showed up to do the job at my work when we agreed. I had the same job quoted at the a local big name store and the exact same equipment would have been much more costly. Steven's installation is guaranteed for life and after working with him, I have no doubt he'll back that up. I couldn't be happier with the results. read more

The best service I have ever seen. Great prices. Very knowledgeable, experienced owners. Good shop dogs too.

Recently I took my 94 19 foot Mirage open bow boat into Sonic! Brad made some great suggestions to get the boat sounding great at an affordable price. Installation was top notch. Done well and quickly. When I picked up the boat they helped me hook up to Bluetooth and made sure I was happy with the sound . I asked and was given some ideas to even make the system sound greater down the line! Great experience and everyone was invested in the project turning out right! read more