Do not use this cleaner. As loyal customers for over a decade we expected better treatment when the…read morecleaner did not return an expensive pair of pants to us. Instead he refused to take any responsibility and basically threw my husband out of the store telling him he had thousands of customers and didn't need our business. There are so many dry cleaners in the area we are taking our business elsewhere.

So totally impressed with the way they clean my off white coat, I absolutely needed to Yelp about…read moreit. There have been places in the past who don't clean properly let alone such a bright garment; so to say I'm appreciative is to say the least. I pay $20 each time I have this coat cleaned. It may not be the most cost-effective cleaners but they certainly get the job done so I can't complain about prices. I've had other garments cleaned here and I've also had some clothes tailored. I'm equally satisfied with all of their services. I'm often greeted with a smile and a friendly welcome; their parking lot has plenty of space and I'm always quickly in and out whether dropping off or picking up. I wouldn't think of going anywhere else.

I go here probably once a week with often as many as 20 items and have never had a single bad…read moreexperience. Very polite, friendly and professional service and top quality results. They usually accommodate any rush requests too. Price is extremely fair.

Great service, reliable, and do a terrific job with both dry cleaning and alterations. They are my…read morego to spot.

I've been coming here for three years, a loyal customer without issue. I have given a lot of…read morebusiness between cleaning and tailoring and was happy with the relationship I had established with them. I felt like a "regular." I provided them a dress shirt, brand new out of the pristine packaging from Nordstrom. No stains. I just needed the creases out. I went to pick it up, and unfortunately still full of creases. No problem, it happens. I ask them to redo it as it can't be worn like that. I go to pick it up again, and now it's covered in stains. These stains were not there when I handed it to them, or when they gave it back to me the first time. No idea where they came from, but I noticed it right away - dark brown and throughout the entirety of the shirt. I pointed it out, and they took it back while I waited. They reluctantly fixed it. Regardless, I'm not sure why I gave them a clean shirt to be pressed and then it came back with stains. The woman then told me to find another dry cleaner if I wasn't happy and that it wasn't going to be perfect (unprompted as I was leaving). Im not expecting perfect, but I do expect to be handed a shirt without stains, especially when it was given to them without. I found this to be hurtful and rude. As a loyal customer, I would have continued coming back and assumed it as a one off. The fact they were so dismissive and not taking ownership was incredibly disappointing.

Customer service is great, price is fair and husband atop complaining his shirt feels shrunk. I use…read moreto go to dry cleaner in Springfield but I notice they would dry clean my husband shirt instead of laundry. Plus, they were getting very pricey.

Alterations are done here by Lydia & Anna and "their work is EXCEPTIONAL !!"…read moreThey take the time to explain what's best for your garment based on their knowledge of designing, sewing, altering cleaning, etc... and also take into consideration your thoughts, ideas and wishes as well. Expect your bill to reflect their mastery of what they can do! Well worth it! So happy with the service. They put in long hours, hard labor-intensive work, Care/concern for the well being of your belongings. They get the job done, do it well, with a great level of professionalism! Thank you ladies for serving the public!!!

I've been using these ladies for years now. So sweet, kind and talented! I have a favorite pair of…read morepants that I bought from Greece years and these bad boys should not be functional today but these ladies have brought them back from the dead so many times!

If you care about your high end clothing, DO NOT GO TO FORTUNE CLEANERS. I am extremely…read moredisappointed with my experience at this cleaners. I brought in a few linen blouses that fit me perfectly, and when I got them back, they were visibly stretched out and no longer wearable. Linen is delicate, but this level of damage is unacceptable. What made things worse was the complete lack of accountability. When I pointed out the issue to the owner, instead of trying to help or even acknowledge the possibility of a mistake, she raised her voice, started yelling at me and insisted that I brought the blouses in in that condition- which is simply not true. Now, in addition to paying $25 for cleaning one blouse and $30 for another one, I am left with having to purchase new blouses because of her lack of accountability. Good customer service goes a long way, especially when something goes wrong. Unfortunately, this owner chose defensiveness over professionalism.I won't be returning and would NOT RECOMMEND THEM if you care about your high end clothes being handled properly.

Great quality of service! I have been looking for the…read more"right" place to dry clean my clothes because many of them are made with delicate fabrics that needs special care. I found this place when I moved near by few months ago and has been satisfied ever since. You get why you pay for!

Always there and very reliable. I've been going on a regular basis for years. Never have lost a…read moregarment

I recently moved to the area and came to this place for some shirts and slacks to be dry cleaned…read more It's a clean place that is definitely affordable...4 shirts, 1 pant, and fixing a button on a shirt cost me $11. Plus I got it back in a day and a half. The lady working there (not sure if she is the owner or not) is really nice. The only downside to the place is that you have to either park in the bank lot next to it, the parking lot across the street, or magically find parking on the residential street next to it. But that little worry is minimal.

Very attentive, helpful and great staff of workers. Great experience here at this businessread more

Great cleaners in the area. prompt service and Very very…read morenice owners. A little pricey but very good I had 2comforters cleaned.

This should be a zero star review…read more Change in management has been an absolute disaster. An order (2 blouses) had been misplaced by prior manager, but they kindly called me when it was found. Unfortunately the management had changed by the time I was able to pick them up and the new team told me that all "unmarked" items were THROWN AWAY. No apologies and no compensation were offered. STAY AWAY!! They have no respect for their customers

Prompt, professional and friendly! I brought in a couple of couch pillow covers and a few ties that…read moremy kids had stained with their snacks while borrowing my silk ties. All were cleaned quite well, though it wasn't the least expensive option out there, though it wasn't the most expensive, either. In my experience, it's worth spending a little more to ensure it's done right the first time, and Lee's Cleaners hit the mark!