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    Song & Sazon

    4.6 (8 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

    Order Song & Sazon Takeout or Delivery

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    SONG & SAZON ATMOSPHERE

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    Soursop margarita - A cocktail glass with a salted rim holds a creamy, pale-colored beverage with ice cubes visible inside. A red straw is placed in the drink, and the glass is set on a white napkin on a granite countertop. The background shows a blurred bar area with bottles and bar equipment.
    Andrew P.

    Ooooh a Colombian restaurant! From the outside, you have to pay attention to the sign to know it's there -- otherwise it is easily overlooked. Once you step inside though, you have to take some steps upstairs... and then you see Colombian flare all over! The restaurant feels open with plenty of tables, a long bar, and there's a stage on the far wall. The owner and the staff are super kind, and I had one of the tastiest empanadas to date! It was a chicken one, though they have some other options. The crisp and the flavor were a different level from other empanadas I have had. I also took note of their bar options. I saw something I've never seen before -- a soursop margarita. How's that for a unique flavor? I can't wait to try more food on their menu... and catch live music! They keep their social media updated with who's coming. It ought to be a festive time!

    Colombian quizeen, yummy steak

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    Photo of Naeem A.
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    16 days ago

    Lovely spot to try out authentic Colombian food! Fast, kind service from great staff and great cuisine :)

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    Photo of Kwame S.
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    2 years ago

    Helpful 8
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    Photo of Luis A.
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    2 years ago

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    2 years ago

    Helpful 8
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    9 months ago

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    2 years ago

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    Photo of Opie M.
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    3 years ago

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    Photo of Johnny D.
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    2 years ago

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    Aroma Cafe - Carne Asada

    Aroma Cafe

    (228 reviews)

    $$

    The inside of Aroma Cafe is very relaxing--a nice playlist of Colombian music playing alongside…read moreESPN on 24/7. The beautiful artwork featuring local women of color from Colombia adds a great cultural touch, and there's plenty of parking. I ordered the Papas Rellenas (picadillo-stuffed potato fritters), which were really big, dense, and satisfying for $5. I also got the bandeja paisa (with kidney beans, steak, fried egg, pork belly, etc.), knowing it would take about 20 minutes on a Monday at 10:45 a.m. That wait felt outrageous, though--only about 10 people were in a space that could easily hold 100. However, the pork belly and steak wasn't overcooked and very flavorful. Even the sausage bursted with flavor. The food was authentic and tasty, but the long wait is a dealbreaker for me unless I'm with a friend craving Latin food and have time to spare. I probably won't return on my own unless it's a weekend and I have time to kill.

    Aroma Cafe may be the only option to bring a taste of Colombia to Virginia, but it comes with…read moreconsistently poor customer service and a lack of professionalism. I placed an online order for pickup, was charged in full, and was never notified of any issue. I drove almost an hour to pick up the order, only to be told upon arrival that my order was not ready and would not be fulfilled at all. This order was for an event I was attending, so I was left scrambling at the last minute while staff showed no acknowledgment or accountability for their mistake. I was never contacted, never proactively refunded, and had extreme difficulty reaching anyone. Phone calls went unanswered repeatedly. As a last resort, I commented on one of their Instagram posts and my comment was deleted. I posted again and still received no response. It wasn't until over a month later that someone finally shared an alternate phone number for a staff member. When the refund was finally processed, it was only partial about 65% of the total charge. I am still having to follow up to recover the remaining balance. To make matters worse, I was blocked from their Instagram page. At this point, this is no longer about the money. It's about the complete lack of professionalism, accountability, and basic customer service. I am a reasonable person and understand that the food industry is complex but businesses do not have the right to charge customers, fail to deliver, avoid communication, and then silence them. This experience was not only disappointing, it was disrespectful. Unfortunately, this is one of the only places offering Colombian food in the area, which leaves customers with little choice. A quick look at reviews across platforms shows that customer service issues are a consistent pattern. I had previous less-than-great experiences ordering here, but this was the tipping point. This business seriously needs education and improvement in customer service. Customers deserve transparency, communication, and respect.

    Song & Sazon - colombian - Updated May 2026

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