My hair removal touch ups have been complete waste of money after many treatments! I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain read more

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the best customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered . read more

Dr Derdyn is a magician. I have been to many dermatologists over the years and no one has ever provided the results that Dr. Derdyn does. She's simply the best! I will never go anywhere else. read more

Very informative on any procedure that you are thinking about taking on. Don't be afraid to ask questions because they will answer them all!! read more

This was my first visit to Sona Dermatology and Med Spa. It was a very pleasant visit - the staff was professional and courteous and I felt very Covid comfortable during my appointment. The consultation was thorough and the staff recommendation was helpful in mapping out future services to help me realize my personal goals. I highly recommend. read more

I have been a client for years. Everyone at the front desk as well as the treatment providers are amazing! I cannot recommend them enough.

You KNOW I love a medspa! Sona seems like most clients come here for hair removal, however, I came here for 3 sessions of Venus RF laser with Melissa and couldn't have been more pleased with the results. They normally sell by the package but the manager worked an a la carte rate with me since I had RF sessions in the past. Everyone was very professional here and excellent customer service. read more

I have never been more nervous than I was walking into Sona this morning to get lip filler for the first time. I was anxious for both the pain and the results. Jamie at the front desk was extremely welcoming upon arrival. Ashleigh the injector was absolutely incredible. She listed to my concerns and assured me all would be okay and even assured me that I did not have to move forward if I wasn't comfortable. I so appreciate Ashleigh's desire to ensure that I was completely comfortable whether I moved forward with the service or not. With Ashleigh's words in mind I decided to move forward with the service. To my surprise (and immense relief) it was virtually painless and ended up looking GREAT at the end. I checked out with Jamie before leaving and she gave me incredible tips on how to save money moving forward and was an overall pleasure to speak with. So glad I went to Sona. read more

I purchased a laser hair removal package from Sona because a couple of my friends did. I had always assumed Sona was too expensive for me and only purchased a laser groupon for another spa but had a horrible experience there. I've had a completely different experience at Sona. I called for the free consultation and loved the girl that worked with me to discuss the different packages that she has definitely sold me on being a repeat client at Sona. If you think this is out of your price range, you should definitely go in to talk to them about their payment options and I think you will be very pleasantly surprised. From the very nice receptionist, clean and modern waiting room, and extremely helpful and friendly ladies that have completed my laser appointments, I LOVE this place. read more

Sona MedSpa - Skin Care Near Me - Glen Allen, Virginia

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I love Sona MedSpa. The employees are very friendly and thorough. They use the best products to ensure you are getting the best treatment possible. I will definitely go back to get other services they offer. read more

I have had a good experience with this location but my most recent experience has left such a sour taste in my mouth. I came to sona in 2011 and was treated with the yag laser. I suffer from an endocrine issue and had to come back for treatment in 2016 due to the return of hair on my face. This time they let me know they have a soprano diode laser and not the yag laser. I was hesitant to spend over $3,000 for something I had no prior experience with and hadn't heard about, but they had delivered in the past so I went for it. A few treatments latter I noticed the hair was not slowing growth and he treatments appeared to not be working. I let someone know and they very no nonchalantly dismissed my claims. The yag laser is the industry standard for dark skinned people so I'm not sure why they stopped carrying it. Overall I will never give sona any more of my hard earned money when they don't stand by their product. There are plenty of hair removal companies out there that will try to correct the problem instead of trying to hide it. If you are a woman of color looking for treatment I would recommend finding a location that has a yag laser, and staying far away from sona. read more

I've been going to Sona for years now and I wouldn't go anywhere else. The staff is not only nice, but they are great at what they do. I've done laser hair removal on my legs, underarms and beyond. Totally worth the investment. Also, their nurses are THE best with botox and filler. Not that I've done it or anything because I'm 100% natural. Haha. ;) Ask for Hannah, she'll hook you up and make sure that you're happy with the results. read more

HANA , And staff So consistent, so professional, educated about treatment they offer. Always Take the time to give the best advice to address my spa needs. Other locations try to sell packages based on numbers or promotions. This staff always give you the honesty you deserve . The best that Richmond has to offer . Debby read more

I bought a 5 treatment IPL for my sister. When she called to inquire about pricing they told her about this big sale and asked for a credit card number to hold the pricing. My sister gave them my card info and they charged $30 and then 2 days later the cost of the IPL. When we told them about the $30 charge they demanded to see the credit card statement, so my sister printed it and showed them 2 charges 2 days apart. They claimed to have NO record of the $30 and refused to credit my account. They also didn't give my sister detail instructions on how to treat her skin after the IPL nor did they follow with her to see how she was doing. No happy at all with this place. Sadly treatment has been paid for so now we just have to finish until she is done. But we are not buying any more services from them read more

Have had Botox and fillet injections by Kelly she has a wonderful bed side manner. As gentle as she can be and really knows what she is doing. Also they have great specials running all the time. read more

I was undergoing treatments at this site when I had to unexpectedly move out of state. The city I moved to also had a Sona Med Spa office. This Glen Allen office advertises that treatments can be transferred once to another Sona office. I have spent the last 3 months trying to transfer my service, and have not been successful. The office administrator, Ginny, has been ignoring my emails for the past two months and will not give me an explanation as to why. I wasted the payments I made for the treatments as it appears I will never receive them now. I seriously regret working with this office. read more

This was a complete waste of about $1000 for laser hair removal. I was purportedly the "perfect candidate" based on skin tone, hair type, etc. After the first few treatments didn't work one of the technicians said "Oh, we should have been using this other type of treatment!" Well, that didn't work either. After the last treatment I asked to speak to the manager, who was nice, but could offer NOTHING in return for my no result treatments. I would have to call corporate. Nice #empowerment, Sona! Also had one very strange technician and the woman at the front desk screwed up my first appointment and did not seem to have her act together during several other encounters. I have since gone to another place with good results, so it was truly a Sona problem. Oh, and they also fed me the "this almost never happens", "it does say in the contract", and grilled me about what I must be doing wrong. Yes, it was in the contract, and now it is on Yelp! read more

I love sona Medspa! I go to the one in Glen Allen and every time I have had great experiences with every person i have worked with there. There job isnt always painless, but they do the best they can! I have seen great results with their laser hair removal!!! read more