My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the…read morebest customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered .

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

The New Medical Spa - Glen Allen, VA…read more The New Medical Spa, located at 2235 Old Brick Rd, Glen Allen, VA 23060, for deceptive business practices, unauthorized billing, and failure to obtain informed consent. On my initial visit, I presented for a single service only. During check-in, I was instructed to download and use a mobile application. At no time was I clearly informed--verbally or in writing--that I was enrolling in a recurring membership program or authorizing ongoing charges. I did not knowingly consent to any such agreement. The individual assisting at the front desk (identified as the physician's spouse) failed to disclose any material terms, including the existence of a membership, recurring fees, or cancellation requirements. I visited the facility approximately six/eight times and did not return thereafter. Despite my discontinuation of services, the business continued to charge my Health Savings Account (HSA) card, resulting in unauthorized charges exceeding $2,000. These charges were made without my knowledge or express authorization. Additionally, I have serious concerns regarding whether these services were eligible for HSA billing, raising further questions about compliance with applicable financial and healthcare regulations. Upon discovering the charges, I contacted the business to dispute them and request a refund. The business has refused to accept responsibility, failed to provide adequate documentation of any alleged authorization, and declined to issue a refund. Further, during my visits, I experienced what I would characterize as undue pressure to undergo additional procedures that did not appear medically necessary, raising concerns about the business's ethical standards and professional conduct. Based on the above, I believe this business has engaged in: * Deceptive and/or misleading enrollment practices * Failure to obtain informed consent for recurring financial obligations * Unauthorized billing and potential misuse of HSA funds * Unfair and unethical business practices Please be aware and check your accounts.

The facility is clean, cute, and in a great location!…read more I'm going to tell you Teresa is wonderful. I was going through a very hard time and she bent the rules a little to switch a treatment I paid for on the app to something else because I couldn't continue it. She valued me as a person and recommended the IPL treatment for face and neck. I'm 29 and this is the best facial treatment I've ever had. My skin is smooth and the smile lines and forehead are almost gone. Plus I had PDO threads done here and my jawline looks AMAZING.

Always a positive experience! Been going to Renew about 4 years and the staff are always so…read morefriendly and professional! Very happy with the services! Definitely recommend!

I know having appointments during Covid can be challenging, so I try to cut business owners some…read moreslack. But this facility really dropped the ball during check-in. I saw the sign on the door telling their customers to call and let them know you've arrived, then wait in the car for them to allow you to enter. (We do something similar at my job.) I arrived early, by the way. Well, I did as instructed and called. No answer. I waited a few minutes and tried again. No answer. Then I tried another time as it was now getting close to my appointment time. No answer. I saw other people just walking in. I guess that sign was a suggestion? So I walked in and let the receptionist know that I had followed protocol and no one responded to me. She looked overwhelmed and didn't seem to have a grip on the her skills. (I also check in people at a front desk and it requires multitasking... sometimes I feel like an octopus handling several things at once.) Well, this poor woman was more like a sloth, sad to say. I waited another 15 minutes in the waiting room, now 45 minutes before I was called back. It was my first time here, and I didn't have a good first impression. Jessica took care of my procedure and that went fine. She walked me out and the receptionist who was supposed to take my payment was flustered and couldn't manage it so Jessica check me out and apologized. The stars are for the cleanliness, Jessica, and the price point. But if I were to review the overall efficiency of my experience, I'd give them one star. I found another office for my follow up.

Richmond Dermatology was recommended to me by a colleague several years ago when I was having an…read moreissue with what ended up being a harmless growth. Fast-forward to January 2026 and I am once again back with a suspicious mole. When I called in somewhat of a panic, I was able to be seen within a week. Richmond Dermatology HEARD me and my concern and thankfully did not have me waiting for months, wondering what was going on. After a shave biopsy and a call from the doctor a few days later with the results and a thoroughexplanation of, I am in need of further intervention. Gratefully, no time was wasted, I have another appointment next week and I feel like I am in good hands. Being that we look at our skin every day and barely think twice about it, its best to stay on top of yearly skin exams, just as you would afford yourself other care. We worry more about what's going on inside of us than we do about our skin, which is the body's largest organ. Not that those other things aren't important, we just forget that our skin is very important, too. I definitely recommend Richmond Dermatology, and I recommend advocating for yourself if you are experiencing something that is or could be scary, like a potential skin cancer diagnosis.

Had an annual visit with PA Michele Rohe. She always greets with a smile, asks how am I doing and…read morealso asks about my wife (who is also her patient). She performed her usual through examination and treated several skim blemishes that I had. I really appreciate her thorugh examinations and treatment. She is a real asset to this organization. I would also like to acknowledge her nurse and the front desk staff. They are really great people

I highly recommend Nahida to everyone and anyone I know. She is absolutely amazing!! From the first…read moreconsultation appointment to the very last laser appointment I had with her she was very knowledgeable and thorough in all that she did (I did 2 different areas). I had to move out of town before I finished all of my laser sessions but Nahida and her communications manager were very accommodating in scheduling appointments for my last minute trips back into town. If you are thinking about getting laser hair removal call and get a consultation appointment with Nahida :) Oh and I am Indian so I had a lot of hair prior to receiving the laser treatments. My skin tone is also on the darker side. Nahida was able to pair my skin tone with the correct skin type on the right laser machine and I absolutely love the results!! I have heard of so many people who do laser hair removal only to see either no results or have their hair grow back soon after. I have had close to no hair grow back. The hair that does grow back is so thin that it is barely visible and it is not enough to shave (underarms). Also bye bye to that dark underarm shadow that you usually see after shaving!

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

DO NOT GET BOTOX AT DWH MED SPA. Worst experience ever! I…read morehad never gotten Botox, but I trusted the spa because I knew the provider. Big mistake! The injector was in a hurry- come to find out her small children were in the next room waiting for her. My forehead didn't react evenly so I went back 5 days later for an adjustment. This lady still messed up! After going back every week for 3 weeks, the injector called her trainer and suggested injecting filler at my temples to correct her mistakes! I got the run-around after I asked to speak to the doctor. They refused to refund any part of the treatment, even after speaking to the manager and the doctor. DWH Med Spa isn't interested in keeping customers. I had to see another doctor to correct the severe brow droop she caused. If you value your face, see an experienced plastic surgeon for Botox.

Gor my lashes tinted yesterday and I am very happy with my experience and the results. Leah was…read morefantastic. Highly recommend! I will definitely go back :)

Dr. Chapman did my botox and turned back the clock on my aging face. As a working mom, my face was…read moreshowing its age and I was tired of looking so tired on work calls. After just one session, Dr. Chapman had my forehead wrinkles and crows feet nearly disappear. She also made me feel at ease because she is so down to earth and easy to talk to and she fully explains the process. I highly recommend Dr. Chapman and Bare Face RVA for whatever aesthetic needs you may have. My friends go to her too and they also love her.

From the owner: Whether you're seeking relief from chronic migraines or looking to enhance your natural beauty,…read moreBare Face RVA is here to serve you with expert care.

Infinity health does a great job of making their patients feel comfortable in a very professional…read moreenvironment. Madison got me started on BHRT 3 years ago and is one of the best in the business. If you are a man and are curious about BHRT , I strongly recommend talking to Madison. It will change your life! And the MIC shots are a game changer too!

What a lifesaver! My only regret is that I didn't know about this sooner!! The staff is…read moreknowledgeable and accommodating and you really get personalized service. Believe me- it's TOTALLY worth it!