Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.

Jury is out but GOODNESS these reviews scared me after the fact! I'm inching into day 5 of my very…read morefirst botox. I have a "pimple" NEVER get those on my forehead so that is weird but I am maybe starting to see the effects? I do feel like I'm salivating waiting for this; how dumb since I didn't even know it would take this long, that makes me want to cry. Hopefully, I can't cry soon hahhaha. Just kidding but it seeeems to be working :)???? I will say this, I didn't meet with the dr but the girls I did meet with were stellar and professional all the way. Jury still out and we will see :)

The New Medical Spa - Glen Allen, VA…read more The New Medical Spa, located at 2235 Old Brick Rd, Glen Allen, VA 23060, for deceptive business practices, unauthorized billing, and failure to obtain informed consent. On my initial visit, I presented for a single service only. During check-in, I was instructed to download and use a mobile application. At no time was I clearly informed--verbally or in writing--that I was enrolling in a recurring membership program or authorizing ongoing charges. I did not knowingly consent to any such agreement. The individual assisting at the front desk (identified as the physician's spouse) failed to disclose any material terms, including the existence of a membership, recurring fees, or cancellation requirements. I visited the facility approximately six/eight times and did not return thereafter. Despite my discontinuation of services, the business continued to charge my Health Savings Account (HSA) card, resulting in unauthorized charges exceeding $2,000. These charges were made without my knowledge or express authorization. Additionally, I have serious concerns regarding whether these services were eligible for HSA billing, raising further questions about compliance with applicable financial and healthcare regulations. Upon discovering the charges, I contacted the business to dispute them and request a refund. The business has refused to accept responsibility, failed to provide adequate documentation of any alleged authorization, and declined to issue a refund. Further, during my visits, I experienced what I would characterize as undue pressure to undergo additional procedures that did not appear medically necessary, raising concerns about the business's ethical standards and professional conduct. Based on the above, I believe this business has engaged in: * Deceptive and/or misleading enrollment practices * Failure to obtain informed consent for recurring financial obligations * Unauthorized billing and potential misuse of HSA funds * Unfair and unethical business practices Please be aware and check your accounts.

Five Stars All the Way! From the moment I walked into Lucid…read moreMed Spa, I felt welcomed and at ease. The building's exterior is beautiful and modern, and the lobby is thoughtfully designed with plush seating, soft lighting, and soothing décor--an instant invitation to relax. Today I had the pleasure of experiencing one of their treatments. The front-desk associate was warm, professional, and exceptionally knowledgeable. She walked me through their full menu of services, answered all my questions, and even personally invited me to a special event they're hosting next week. It felt less like a sales pitch and more like a friend genuinely wanting me to explore every option. Pamela met me for my treatment, and she was simply fantastic. Before we began, she offered me a refreshment--such a small touch that made a big difference! Pam took the time to chat about my anti-aging goals, patiently explaining each treatment option and highlighting the benefits of each. Her expertise and genuine care put me completely at ease. The treatment itself was over before I knew it--quick, nearly painless, and highly effective. I walked out feeling pampered, refreshed, and excited about the results already taking place. I couldn't be more impressed with Lucid Med Spa. From the inviting atmosphere to the outstanding staff and top-notch treatments, this place checks every box, even a little goodie bag. I can't wait to return for more age-defying magic!

Lets start with the good things , I have been here twice for procedures and both went well , the…read morespace is lovely and the pricing is decent. Now lets get to the issue - i had booked a facial microneedling session and left the 50$ deposit. The appointment was for Thursday and on monday morning i woke up with a stye (bacterial eye infection) i called them to tell them that we needed to switch the date due to this , and they told me it wouldn't be an issue- honestly that felt wrong but i trusted the professional to know best. The next day i went to the doctor for my eye, and was told microneedling with an active bacterial infection on my face was an absolute danger and i needed to cancel that. So i called back Wednesday morning to tell them and they say that they need to charge me 75$ to move my appointment as its within 24 hours, I reminded them that i called on monday and was told it was fine - they insisted that i had to pay this fee in addition to the 50$ deposit they already had from me. They said that it could be applied as a credit from my next appointment. I felt deeply uncomfortable mostly because had i listened to their advice and not gone to a doctor the next day who explained the dangers - my health could have been jeopardized , and also because i informed them with plenty of time and the only reason it was last min is because they didnt reschedule when I requested it, and now they want another 75$ on top of the 50 they had already to switch an appointment for a mistake they made , not me.They also didn't apologize or seem sorry for trying to go ahead with something that could have spread an infection!! I voiced my disappointment with this and was told there is nothing they can do. I opted to not reschedule the appointment just paid the 125$ total and cancelled instead of rescheduling because this incident left me with a bad taste in my mouth.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

Enjoyed a custom facial this weekend at Habit, which is super trendy and cute. We had a party of 4…read moreand were all taken to different spots, some in the large open room, and some in more private areas. The facial was good, the products felt great on my skin and left it shining and flawless, and the facial massage was heavenly. In the downside, we were taken back over 10 minutes past our appointment times and the majority of the appointment was spent asking questions and talking. Additionally, the spa does not have a traditional facial with spa robes etc as it is all in the open so that takes away from the spa feel. Overall, the facial was great and I would definitely go back again!

Amazing spa!! The staff is great. Been coming here for awhile and I don't plan on stopping anytime…read moresoon!

I'm currently a client. My esthetician is Justine, she's really nice and knowledgeable about…read moreskincare and the products she uses. Most importantly I'm seeing great results and look forward to the progress my skin makes after every visit. They also run monthly specials that allow you to try treatments that would normally be pretty pricey.

DO NOT GET BOTOX AT DWH MED SPA. Worst experience ever! I…read morehad never gotten Botox, but I trusted the spa because I knew the provider. Big mistake! The injector was in a hurry- come to find out her small children were in the next room waiting for her. My forehead didn't react evenly so I went back 5 days later for an adjustment. This lady still messed up! After going back every week for 3 weeks, the injector called her trainer and suggested injecting filler at my temples to correct her mistakes! I got the run-around after I asked to speak to the doctor. They refused to refund any part of the treatment, even after speaking to the manager and the doctor. DWH Med Spa isn't interested in keeping customers. I had to see another doctor to correct the severe brow droop she caused. If you value your face, see an experienced plastic surgeon for Botox.

Gor my lashes tinted yesterday and I am very happy with my experience and the results. Leah was…read morefantastic. Highly recommend! I will definitely go back :)

Always a positive experience! Been going to Renew about 4 years and the staff are always so…read morefriendly and professional! Very happy with the services! Definitely recommend!

I know having appointments during Covid can be challenging, so I try to cut business owners some…read moreslack. But this facility really dropped the ball during check-in. I saw the sign on the door telling their customers to call and let them know you've arrived, then wait in the car for them to allow you to enter. (We do something similar at my job.) I arrived early, by the way. Well, I did as instructed and called. No answer. I waited a few minutes and tried again. No answer. Then I tried another time as it was now getting close to my appointment time. No answer. I saw other people just walking in. I guess that sign was a suggestion? So I walked in and let the receptionist know that I had followed protocol and no one responded to me. She looked overwhelmed and didn't seem to have a grip on the her skills. (I also check in people at a front desk and it requires multitasking... sometimes I feel like an octopus handling several things at once.) Well, this poor woman was more like a sloth, sad to say. I waited another 15 minutes in the waiting room, now 45 minutes before I was called back. It was my first time here, and I didn't have a good first impression. Jessica took care of my procedure and that went fine. She walked me out and the receptionist who was supposed to take my payment was flustered and couldn't manage it so Jessica check me out and apologized. The stars are for the cleanliness, Jessica, and the price point. But if I were to review the overall efficiency of my experience, I'd give them one star. I found another office for my follow up.

This is a beautiful, relaxing space. Easy to get in and out. Convenient to Short Pump and…read moreMidlothian areas. Great staff and doctor supervised