I had a mohls surgery today. Dr. Raunch and her team did a great job. Very good experience and I am…read moreso glad I chose her to do my surgery. Thank you all in the office. Marie

Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

This is my preliminary review based on services so far. I'll go back and update after the surgery…read moreitself, and again after my recovery period (3 months). I've seen Dr Sundin at this practice for my upcoming liposuction. He was very friendly, professional, and thorough in explaining my options, treatment, follow up, and answered all my questions. My surgery is tomorrow and I feel very confident thanks to the doctor. Based on the outline I've been given, I don't expect hidden fees (obviously if that changes I'll say something). I have already gotten my medication for post surgery recovery so I won't have to worry about running astound, exhausted and in pain waiting to get my meds. Everyone has been super friendly and helpful and despite youse being elective surgery, no one has come even close to body shaming me which I appreciate. I'm happy with my body and weight, with the single exception that I'm going in to address. At no point did the doctor attempt to disparage any part of my body, even what I came in to address, only asked what I wanted. Edit: Post surgery I can't tell if the hospital tried to double charge me or if there was a genuine computer issue, but the intake rep was great and only charged the correct amount. The lead up in hospital was friendly and helpful, answered all my questions ahead of time. My follow up is later today since one of my incision sites is leaking. Overall, I'm very sore, but only in minor (threatening to verge into extreme) pain when I move or make to stand up. My legs feel fine so I keep thinking I should walk around, but I know better thankfully. The drainage site is right at my panty line so I'm having to wear my panties a few inches lower than I normally do which is a little annoying but whatever. Depending on when surgery is, I definitely recommend dresses immediately following to accommodate access to drainage bulbs. I left around 5pm yesterday and got home and settled at 6pm after my scheduled start asst 12 noon. That's all I can think to share that's relevant but if I think of more, I will of course edit.

I am deeply disappointed with my experience and surgical outcome…read more I underwent a liposuction and abdominoplasty with this surgeon and the results were not what was promised or reasonably expected. The incision was placed approximately 2 cm higher than where it should have been, causing my belly button to sit noticeably higher and giving my waist a squared appearance rather than a contoured one. Despite undergoing liposuction, there is still noticeable residual fat remaining on my abdomen. In addition, the incision was closed without adequate tightening, leaving visible bulging above and below the incision that creates a quilted or puckered appearance. I now have a pooch that I did not have prior to surgery. Liposuction of my flanks and lower back was missed entirely -- not once, but twice. I even underwent a second liposuction procedure, and the flanks were still not properly addressed. The ends of the incision also have what appear to be "dog ears," further affecting the cosmetic outcome. Despite raising these concerns, providing photos, and attempting to have a reasonable discussion, the surgeon would not acknowledge the issues or take responsibility. I was repeatedly told that "no harm was done," and therefore no refund or corrective support was offered, even though the agreed-upon services and expected results were not delivered. This has been an emotionally and physically difficult experience. I am now seeking revision care elsewhere. Based on my outcome and the lack of accountability afterward, I would not recommend this surgeon to anyone considering body contouring procedures. Feel free to reach out 540-336-8162 for more info of my experience with this surgeon. Happy to provide more before and after photos as well. See this surgeon results in attached photos.

Stephani, His nurse who performs Botox and fillers is ABSOLUTELY Amazing. I have been seeing Dr…read more Zinnser for 15 years! I highly recommend him as well as ANY of his staff to address your needs. The first Plastic Surgeon I saw in 1987 retired and Dr. Zinnser came HIGHLY recommended by him. So, it was no surprise when I met with Stephanie, for the first time for a consult regarding Botox and Fillers, that I was absolutely thrilled with the results AND her approach in determining how and why she recommended the "Plan" to obtain the best results for my particular facial structure. I was NOT a "Generic " treatment plan, on the contrary, my plan was individualized for my wants and desires. This physician AND his Staff deserve a 5+++

Dr. Zinsser changed my quality of life! He and his team were wonderful and did an amazing job! I am…read morebeyond happy with my arm lift and breast reduction and lift. The process was easy and recovery was great. I recommend Dr. Zinsser to everyone!!

I've been seeing Dr. Hillelson for several years now. I am always getting compliments on how good…read moremy skin looks thanks to her. She is the best in her field though you wouldn't know it with how humble she is. She's very selective about the services she provides and only wants the best! She has her own product line, which I also love and highly recommend. Thank you!

Wonderful Doctor and staff!…read more Dr Hillelson is a board certified plastic surgeon who specializes in non invasive procedures to address the effects of aging on your face and body. The results are more natural and there is no downtime. There is also a Master Aesthetician on site for medical grade facials and peels and laser treatments. Dr Hillelson also has her own skin care line called Iridesse and the creams are amazing.

Negative Plastic Surgery Experience…read more I'm sharing disappointing experience with Virginia Institute of Plastic Surgery. In Jun 2024, I underwent a lower face and neck lift. I had also paid for earlobe reconstruction. This procedure was forgotten due to missing paperwork. At follow-ups, concerns about loose chin skin were met with suggestions to wait or try costly treatments like Genius microneedling ($2,550). When dissatisfaction persisted, further surgeries were discouraged and more expensive treatments were recommended. In Jan 2025, after continued dissatisfaction, Dr. Reps Sundin advised that no additional procedures should be performed under the chin. He recommended a Browlift and Upper Blepharoplasty, with an estimated total cost of $10,650. When I told Dr. Sundin that I had recently retired, he said that I am now on a fixed income. His comment implied that I probably could not afford his services anymore. In Feb 2025, another plastic surgeon in Richmond Va, commented that my neck should have been pulled tighter.

I have had great experiences with the office staff, nurses and the PA. Everyone makes you feel…read morecomfortable and takes time to answer all your questions.

Words cannot express how I feel about Dr. Chen and Richmond Plastic Surgeons. I'm very particular…read moreabout who, what, or where I go for any personal services or eateries. I research everything thoroughly, and I'm also very brutally honest. If you don't know how I feel about you in the first five minutes of interacting with me, then you're obviously dead, or close to it. I had been researching for some personal service providers for almost five years. I first went to Richmond Plastic Surgeons in 2018 with one of the other doctors in the practice. I was not ready at the time, but they were on the top of my list. I left feeling disappointed but encouraged. I read both negative and positive reviews about Dr. Chen and the practice, but it's like anything you're spending money on, be it a restaurant or personal care--it's either for you or not. Also, sometimes your spirit is just off, and the timing isn't right. I also saw unbelievable results by patients who had procedures done by him. They always raved about his skills, his bedside manner, and the results. I write reviews often, but only if I feel compelled to share my experiences. I hate to say this and sound insensitive (not really, lol) to the experiences of the other reviewers who felt that they didn't have the best experience with Dr. Chen. I must say that I have read raving reviews about this fake misappropriating Cuban alleged food restaurant in town that serves the nastiest food, and that disgusting place is always jam-packed, which I don't understand. So, I don't take too many reviews seriously. The man is good, but if you feel like crap about yourself and are a sight to begin with, then I don't know that anyone can help you. Also, the one type of practitioner that I DEMAND to be confident and cocky is the effin Plastic Surgeon who's working on me! Jeez Louise! Don't you? You better have a Semi-Stank badass attitude! IJS! I want them so secure and confident about the gifts of God they have been blessed with, that it's almost disgusting, lol. I want to leave assured that they're going to do what I request of them, not what they want to do with me, and I demand brutal honesty. In 2018, I was advised to wait (sometimes we want to do what we want in spite of the risks to everyone; we can be delusional). This year, I finally had enough and bit the bullet and decided it was time to take care of myself. From the moment I met him, I knew he was the one. He was friendly, attentive, professional and confident. He listened to what I wanted and gave me his honest opinion. Dr. Chen advised me that he didn't feel comfortable doing something I requested, and although I wanted what I wanted (delusion overload), I'm glad I listened to the expert. I'm so thankful and glad I went the route Dr. Chen helped me plan out for myself, or my experience might not have been as fruity and pleasant as it was. He explained everything in detail and answered all my questions. He showed me before and after photos of his previous work, and I was blown away by the transformations. I decided to give him a try and booked a consultation. After my procedure he came to the hospital each day I was there, and he and his staff have been accessible through every step! He made me feel comfortable and confident. Angie and Sochi *sp. even made it onto my Christmas list, lol (A very difficult list to get on, lol) I scheduled my surgery, and I couldn't be happier with the outcome. Dr. Chen did for me exactly what I wanted and went beyond my expectations. He is a miracle worker! He gave me the body I always dreamed of, repaired so many of my existing issues, and helped restore the confidence I haven't had in quite some time (believe it or not, I was more confident in my obesity than I am now). He changed my life for the better. If you've never happily cursed or cried, then he's not the doctor for you, but every time I look at myself, I don't believe the transformation, and can't believe how much easier Dr. Chen and his team made my healing process go. The practice is only as good as its leadership, and you better believe the team is thorough (another significant selling point). They were caring, supportive, and helpful throughout the whole process. They made me feel like family. My reviews are pretty consistently my authentic self. I'm not saying he might not have been an ass to someone, or someone at the practice dropped the ball, that has happened to me. IJS do your due diligence, don't take it from me. At the end of the day, it's all about me! I can't recommend Dr. Chen and Richmond Plastic Surgeons enough. If you're looking for a top-notch plastic surgeon who can deliver amazing results, look no further than Dr. Chen. He is the best of the best. Trust me, you won't regret it. Thank you, Dr. Chen, for making me look and feel fabulous! You are a star! I'm so f*****g grateful & happy!!

Horrible place. Very very bad work culture. If they perform anything on you and you don't like it…read more They will outcast you and pretend you are the problem. They don't go over risk and complications and get you to sign things blindly. Very money hungry. Don't go to this place super nasty people inside and out. No accountability.

I have used Dr. Shaw and his team for a few years to occasionally get Botox on my forehead. The…read morestaff is great and easy to work with I can call in and get an appointment pretty quickly most recently the same day! Dr. Shaw is very professional and easy going. I never feel pressured to try other procedures or purchase items from their office which I really appreciate! Kimberly H.

I thought my botox kicked in within 5 days and then left but it tricked me. I had gotten covid and…read moreguess I was really struggling with the frowning, as my illness was pretty bad. I got well and then my botox really really kicked in and for 30ccs my face still looks amazing going into month 3!! TERRIFIC spa and thank you Jessica!

The New Medical Spa - Glen Allen, VA…read more The New Medical Spa, located at 2235 Old Brick Rd, Glen Allen, VA 23060, for deceptive business practices, unauthorized billing, and failure to obtain informed consent. On my initial visit, I presented for a single service only. During check-in, I was instructed to download and use a mobile application. At no time was I clearly informed--verbally or in writing--that I was enrolling in a recurring membership program or authorizing ongoing charges. I did not knowingly consent to any such agreement. The individual assisting at the front desk (identified as the physician's spouse) failed to disclose any material terms, including the existence of a membership, recurring fees, or cancellation requirements. I visited the facility approximately six/eight times and did not return thereafter. Despite my discontinuation of services, the business continued to charge my Health Savings Account (HSA) card, resulting in unauthorized charges exceeding $2,000. These charges were made without my knowledge or express authorization. Additionally, I have serious concerns regarding whether these services were eligible for HSA billing, raising further questions about compliance with applicable financial and healthcare regulations. Upon discovering the charges, I contacted the business to dispute them and request a refund. The business has refused to accept responsibility, failed to provide adequate documentation of any alleged authorization, and declined to issue a refund. Further, during my visits, I experienced what I would characterize as undue pressure to undergo additional procedures that did not appear medically necessary, raising concerns about the business's ethical standards and professional conduct. Based on the above, I believe this business has engaged in: * Deceptive and/or misleading enrollment practices * Failure to obtain informed consent for recurring financial obligations * Unauthorized billing and potential misuse of HSA funds * Unfair and unethical business practices Please be aware and check your accounts.

The facility is clean, cute, and in a great location!…read more I'm going to tell you Teresa is wonderful. I was going through a very hard time and she bent the rules a little to switch a treatment I paid for on the app to something else because I couldn't continue it. She valued me as a person and recommended the IPL treatment for face and neck. I'm 29 and this is the best facial treatment I've ever had. My skin is smooth and the smile lines and forehead are almost gone. Plus I had PDO threads done here and my jawline looks AMAZING.

Dr stanwix, Is the…read morebest PS I have been to. He explained everything thoroughly he also addressed all my concerns and has great bed side manner. His staff are wonderful and his office is exceptional. I'm really surprised at the two comments about how rude he is and that he isn't a good surgeon. I will definitely be recommending dr stanwix to more woman.

Dr. Stanwix is an absolute gem. He made me fall in love with my body after years of fighting my…read moregenetically big hips. I would recommend him to every person out there. He is personable and takes the time to really understand your needs. The surgery was a hit and I am beyond happy with the results. The whole office staff is also great and makes you feel welcome. Dr. Stanwix for president.

I purchased a laser hair removal package from Sona because a couple of my friends did. I had…read morealways assumed Sona was too expensive for me and only purchased a laser groupon for another spa but had a horrible experience there. I've had a completely different experience at Sona. I called for the free consultation and loved the girl that worked with me to discuss the different packages that she has definitely sold me on being a repeat client at Sona. If you think this is out of your price range, you should definitely go in to talk to them about their payment options and I think you will be very pleasantly surprised. From the very nice receptionist, clean and modern waiting room, and extremely helpful and friendly ladies that have completed my laser appointments, I LOVE this place.

My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain