I like people in Progressive Radiology, Winchester, VA. However, now I have very mixed feeling. FoR…read more30 minutes have been on the phone trying to get through to them! The operator says I am second in line, first in line and NOBODY answers , the phone on their side hangs up! Terrible service.

The whole team at Progressive Radiology was great when I needed images. The facility was modern…read moreand very clean. The staff was kind and efficient. Sometimes you don't have a choice, but when I do I would choose progressive hands down.

Due to my husband's early work hours we had to make a Saturday morning appointment for him to have…read moreblood drawn. This was our first visit to this location and we couldn't have been happier with the whole experience. I made his appointment online which was very quick and easy. He received confirmation emails & texts the day before and the morning of his appointment. They have an online check in system so you can wait in the comfort of your car until they're ready for you. We arrived early, he checked in, and they had him in and out in no time. The two ladies he dealt with were extremely nice. We were done and headed home before his scheduled appointment time! The next time either of us needs to go to a facility other than our physicians office this will be our go-to place! Exceptional!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

AVOID, AVOID, AVOID they WILL charge you an extreme amount compared to other facilities. My doc…read morewanted me to get an abdominal CT scan so I came here. The CT scan took about 15 minutes total, the tech was very nice. Then came the bill; over $4,000 for the scan with contrast. To put that into perspective that's twice what I paid for an hour long MRI with contrast at another facility. This isn't just higher than average, this is almost double what I would expect to pay for this procedure. FYI if you do a prepayment it's only $500 but I was never told about or offered this option, I only found out about it after I read about it online. After the shock of the bill I called their billing department to ask why it's so high and if there's anyway to reduce the cost since I'll be paying out of pocket to be told that costs are set by the state, which is inherently false. The person on the phone then proceeded to put me on hold for a while before trying to transfer me to their manager for 15 minutes. When the manager didn't pick up, I left a voicemail and was told I would get a call back within 24-48 hours. Four days later and it's still all quiet. So long story short, I'll avoid going to Winchester Imaging in the future so long as their costs are prohibitively expensive. It's worth it to drive the 30 minutes to an hour to get to another facility than pay over twice what you would elsewhere.

I had a CT scan done today and got the results stating there was too much motion for the test to be…read moreused as a diagnostic tool. When the "technician" came back in the room and said the CT scan was finished, I laughed said that I didn't even know it started. Every CT and MRI I've ever had they tell you when it's starting how long it's gonna be etc., etc. I was still waiting for the scan to begin. What is the point of having a CT technician performing the scans if they're not gonna QC the results to ensure the images they just captured were adequate for a doctor to read? When I worked for an MRI facility years ago, we always checked the images to make sure they were clear and there wasn't movement or business. If something was off, we would repeat the series. I've reached out to my doctor and to Winchester Imaging for next steps because I want and need the scan performed again and better. I will follow up with the resolution here.

The doctors are fine. The office staff is the absolutely worst you will ever encounter. There is no…read morefollow through or care at all.

LOOK AT ALL OF THESE 1 STAR REVIEWS…read more I was referred to Neurologic Associates after a car accident and experienced months of delays just trying to be seen. My appointment was canceled a week beforehand with no explanation, and repeated calls to the office went unanswered for long periods with no option to leave a voicemail. When I finally reached someone, I was told the next available appointment was much later unless I agreed to see a brand-new provider. The scheduler told me this brand new provider did not have "decades of experience" like the person I was originally scheduled to see -- which I'm not sure made me feel very confident about my appointment being changed. The provider might not feel great about the way she was characterized and represented as a medical professional by her own staff either. I hope the new provider reads this. The staff member I spoke with (Heather) was dismissive and unsympathetic, focusing on how busy the office was rather than acknowledging my situation, and from reading these other 1 star reviews I know that I am not alone in my opinion. After I later posted a generic and factual Google review describing my experience and suggesting more kindness and empathy toward callers, the office manager IMMEDIATELY called me (we know what she is doing all day, fussing over Google reviews!) and took great pleasure in telling me I was no longer "allowed" to be a patient--stating the practice owner instructed them to "cut ties" with me. I have never met the owner Dr. Landrio, so this is professionalism at its best. I really felt like I was in the 3rd grade being talked to like I was an insolent child. Its sad, but I feel more sorry for them. Going to work each day and hating your job. Sharing that feeling with everyone you speak to. Making a medical practice a misery and they sure do love company. This reaction to a routine, non-hostile review was shockingly childish and unprofessional. Medical offices should not retaliate against patients for providing feedback. Patients seeking neurological care are often injured, stressed, and vulnerable, and basic professionalism, accessibility, and emotional maturity should be the minimum standard. Way to go Heather & your Office Manager :) I sense neither of you like your job and I mean no disrespect but some people are not cut out for customer service. In this practice it does not exist. Otherwise why are your customer reviews so terrible? Having me not be your patient isn't going to fix your office's terrible reputation and problems being KIND GOOD PEOPLE! I'm sending a copy of this review to the local paper because being fired as a patient before I ever became one is a first! If you have a choice, and you do, beware going to a place where human decency is lacking. It will likely show up in your life saving medical care.

I had one of the most degrading medical experiences of my life at the ER at Winchester Medical…read moreCenter. I came in with severe vomiting, uncontrollable diarrhea, and extreme abdominal pain. I sat in the waiting room vomiting over and over and was only taken back after I had uncontrollable diarrhea in the waiting area. Being that sick in public was already humiliating. While in severe pain, I was told to stop yelling instead of being treated with basic compassion. When I was finally seen, I was given Benadryl and Compazine and had a severe reaction that caused intense anxiety and the terrifying feeling that my skin was crawling. One nurse did recognize the reaction and helped, and I am grateful for that. What upset me the most was how quickly it felt like staff assumed I was drug seeking instead of actually sick. No one goes to the ER violently vomiting and humiliating themselves in public just to get pain medication. I left feeling dismissed, disrespected, and honestly shocked by the lack of compassion. I would be very hesitant to return.

My husband was a patient there from Jan 9th til the 11th of this month. He was on 4 surgical floor…read more He had a very good experience all the way around. Im sorry i cant remember all the nurses names and aides,but everyone was so helpful and caring. Mallory was the main nurse during the day and i remember another nurse was Christine I believe at night. I know there were others also and im sorry I cant recall their names. They did their best to answer any questions and were attentive all the time. Its hard being in the hospital anyhow,but it makes it so much easier when you have sensitive and caring people taking care of you.Everyone from housekeeping,nurse aides and all were excellent.

Stephanie was a wonderful medical professional!! The test scared me at first but after just a few…read moreminutes with her as the nurse conducting the treatment, I felt right at home. I enjoyed her personal care attitude and sincerity to patients. The treatment made a difference from the first day when I was there. I recommend she receive a raise! I chatted with one of the HR persons who dropped in on my last treatment day and was also impressed with her bubbling and kind personality. Winchester Hospital is one of the best I have ever been in and I am proud to refer it to others.

Went here to get a stress test ordered by my primary care provider. This place treats people like…read morecattle. You have to wait in a line to be told what line to wait in. Its very confusing and stressful and frustrating to be sent here then there then to another place while accomplishing nothing. The staff are more interested in socializing amongst themselves than actually doing their jobs. I finally just got up and left.

Although o was not a patient here, I did visit someone who was. The hospital is very secure and…read moreclean! You much check in upon arrival and get a name tag. Everyone was so nice and helpful. The food court had a ton of yummy options and the prices were cheap!

Me and my wife went there we had a great experience the staff was very friendly and we were in and…read moreout of there in no time

too much to mention...staff keeps changing, you can stand there and be the only one at the service…read moredesk and no one would look at you. incredible, never saw a place like this in my life. And Im from NJ!!!! too much to complain about concerning a car I bought from them.!!!!.charged me 500 for a problem with a major leak inside the car, then a family member winds up fixing for 10 bucks!!!! really???? how does this happen? I battled with them to get my money back for not fixing it and I only got half of it.......then they placed it on the rewards, didnt give me my credit or cash back on it...... and then a big hassle with them about replacing my door handle, omg...you wouldnt believe it...I needed a door handle only, it cracked, had to get a entire door panel replaced!!! made me call EBAY to order the part...where did I ever do this in my life???? NEVER!!!! WASNT NECESSARY MY DEAD father couldve fixed the damn thing from his grave!!! IM sure he was spinning in it watching me go through what I did........ too much to tell..bad memories ....seek another place please.

this place is honestly the WORST, had an appointment for 7:30 am was told my bronco need a…read morecatalytic converter but they needed to keep it for days. I am a single parent with one mode of transportation. No loaner offered, but guess I was fortunate enough that they at least gave me a ride home. My mom bought a bronco as well from this place, neither of us would recommend this dealership. Best advice is RUN, don't even pull in the lot and be sucked in !

Quick and east service every time. This is my go to place to get blood tests done...............read more

The technicians have been great but their location and presence in the store is terrible. They do…read morenot have a public facing reception window. It makes it difficult to understand where to go to check in for your appointment. Right across from their always locked door are Walgreens pharmacists who probably get tired of directing Labcorp patients to the impersonal machine to sign in on way which is located way back in the corner, and not obvious to the patients. Also if you try to sign in on your phone via the email they send it won't recognize your phone number so you can't communicate with them that way either. I think if a company needs to use technology to save money they should at least know how to use it correctly!