I LOVE this boutique. I somehow found it online one day and now I always catch myself checking…read moretheir website. I'm all the way from Oklahoma, so I have only ever shopped online, but every experience I've had so far has been great! They have the CUTEST clothes and their return process is also fairly easy, even when ordering online! I will definitely be shopping here again!!

Hazel and olive is such an odd business. Everything is overpriced and reminds me of the Utah girl…read moreclothing that is ugly and unnecessary as well as a waste of fabric. The models are overly tan for some reason and the clothes are oddly shaped, designed, and colored. The workers are rude and I would not recommend buying from this store.

My daughters,granddaugters and I shopped there in January ..and It was my first time…read morewhat a great little store! Friendly and helpful staff.I will be returning to shop again.

This store is the cutest store....have everything from Miss Me Jeans to Yellow Box sandals. The…read morestore carry womens' clothing for all ages and sizes. The fun and funky jewelry is too cute!!! The young lady who helped me was very friendly and had good suggestions. She was eager to show me some new merchandise that just arrived, also. It was worth the ten minute drive to Royse City to shop. I will be back for sure!!! Very happy with my purchases and the service I received. Make sure you sign up on their mailing list.

Who doesn't love a good bargain? It's always fun to browse the store and their prices are great,…read moremost of the times. This location is spacious and the products are well laid out. The Home goods section is constantly refreshed with new merchandise. The only downside is the long wait time for billing, irrespective of the time of day. They have enough billing counters which goes to say that they are a busy store, which is great for TJ Maxx :)

Definitely the most unprofessional TjMaxx I've ever been to, and I have been to literally all of…read morethem. The manager looked at me like I was stupid when I did an online return and asked about my $10 reward I had used when purchasing online. Every store I've been to issues a $10 store credit/gift card back to you, not just keep it. So instead of doing it or even attempting to they shooed me on to call customer service. After talking to 3 people I'm getting it back but I'll never return any item or probably shop here ever again. I don't like being talked down to or looked at like I'm stupid when I'm not the one who was in the wrong. Pretty wild they didn't feel like doing their job while also making me feel like the idiot. Not cool. There's way more tjx's in the area to need to ever come back to this one. No thanks. Do better.

I am never shopping here again. I ordered something on Black Friday, then I got a notification it…read morewas picked up. I was nowhere near the area, so I contacted Academy. They said they would have to investigate it, and they would follow up in a few days. This seemed reasonable, so I waited. A couple weeks passed and I hadn't heard anything, so I disputed the charge through my bank. Today (January 10, 2025), the store contacted me saying they have footage of "me" picking up the merchandise, so they wouldn't be issuing any refunds. How can someone say for certain that I picked something up, and they don't even know what I look like? There's no request from my app, or my phone number, to pick up the item. I have Google Maps confirming that I was over 20 miles away on Black Friday. And yet, the store has "confirmed" that I have picked up my item from camera footage. What a joke.

Received a pair of Brooks running shoes for birthday. Too small. Took back to store to exchange…read more Had a new guy working who had zero clue what he was doing. After 15 minutes of doing nothing but looking confused he finally got some help. Next day Brooks put these same shoes on sale. Called store to see if price adjustment was possible and was told yes. Take shoes back with receipt I was given by clueless employee and was told it was wrong receipt and needed the Academy credit card used for original purchase even though the credit card wasn't used for purchase because it was left at home so they used phone number to look it up. On exchange I also didn't have credit card but was able to exchange without a problem, other than clueless guy not having any idea what he was doing, but now all of a sudden they need actual credit card???? Way more complicated than need be for a simple price adjustment. Have card in hand now so will be returning the shoes for refund instead of price adjustment and giving them back their credit card because we won't be ever shopping there ever again.

My little sister likes Jellycats and I wanted to surprise her so I looked online for stores nearby…read morethat sell them in-person I ended up driving about 45 minutes to buy them in person here. Come to find out after she opened them that she had others she'd rather get and no one else in our house really cares for them so I went to return them but I double-checked their website to make sure they accept returns since it was a local store and I didn't want to waste a trip. The website says they do so I drove another 45 minutes to take them back. Get in the store...and they definitely accept returns... for store credit or exchange "only". So no cash returns. The cashier motioned to some out of the way picture on the side wall that states you can only return for store credit. Some advice to offer: It would be a better idea to put it where customers can actually see it like most stores with alternate return policies do (like on the checkout counter or mentioning it during checkout/making the policy clear that there are no cash returns) so they can make the decision for themselves if they'd still like to shop. Had I known I at least would have double-checked with my sister beforehand or wouldn't have shopped there at all. I don't have any family that young and I don't collect Jellycats so I have no use for the stuffed animals or the store credit. I just wasted $70 and gas...on a situation that could have been avoided with better transparancy. If I wanted to donate $70 I'd have given it to a cause that actually needed it this season. Do better.

uch a cute place! We were shopping for a first time gramma and she found the most adorable sun…read moredress with classic bomb pops all over it! The plushy's were the softest I have ever held. Not a lot of clothes for older kids as advertised on the window but we were not disappointed at all. Very pleasant and welcoming staff and I felt the prices were appropriate for the unique finds.

Worst customer service at the register I've ever seen. Cashier couldn't have been slower if she…read moretried. Intentionally being slow. Never again. Stay away.

I was actually extremely disgusted by the behavior of Shannon the cashier here. He was extremely…read morerude to my mom and I and made it seem like we were bothering him. After buying $300+ worth of items, he put it in multiple little bags. When I asked if we could get a bigger bag since the little bags had started ripping apart even before we left the store, he gave some BS explanation of how the bags are reserved for furniture items and that Ross is extremely strict with their big bags and they will not be getting another shipment for the next two months. Never in my life have I heard this sort of silly explanation and such a rude cashier. I had to argue with him to get a 'medium size' bag which he reluctantly gave us one and put all the multiple little bags in them. I hate to be making a review about something as inconsequential as shopping bags but the two things I absolutely detest are rude cashiers and terrible customer service.

if I could give zero stars I would, but it will not allow me to do so. Two weeks ago I bought a…read morepair of shoes for my niece who is a size 10 in kids. There was two left shoes in the box that I did not catch myself my mistake. But when I walked in to let them know that I'm bringing these in and all I am doing is looking for a (and) so I can get it figured out. The manager says no I can't do that you need your receipt have to return them I said I'm not looking to return them I want them I just have two left shoes and There is a box with two right shoes. Even her associates was explaining to her in Spanish all I was trying to do and she kept shaking her head and she page for the lady that runs the department. Nobody came up in the so-called manager told me that I would need my receipt before I could exchange or return them. The sad part is I bought it on my credit card, and I wasn't looking to return them, but she wasn't willing to help at all, even when I associate let her know that's all I was trying to do. Definitely not a customer friendly manager, and should maybe reconsider the position that she's in. Because she's not meant to deal with customers or help them when all they're wanting to do is have the correct shoes that was bought.

I love this store! It is a hot mess inside but they have the best deals and good quality stuff at…read moregreat prices. The staff is always friendly and helpful. They have a great check out system. We shop for gifts a lot here and are always confident we will find great items.

They always have plenty of cashiers & have a great selection of items. There are unique items here…read morethat are not normally available at many stops.

1.5/5. Staff wasn't consistent in terms of providing accurate solutions to concerns in terms of…read morecustomer service. Selection was not as good as I had expected.

Target 5 Stars…read more December 11, 2025 This Target continues to be a dependable shopping spot. They have a fairly decent selection of items considering they are a small store but the items are as good a value as another location. The store was clean, organized, and well stocked for the holidays. Easy in-and-out experience and no issues finding what we needed. Even with the Starbucks inside being closed, Target itself delivered a solid experience.

Rockwall Target is by far the worst Target on the planet!!! I stopped going into the store years…read moreago because of the dirtiness and employees but continued to do "drive up." Well now that is over! Today, with gas being over 4 dollars and my lunch getting cold, I had to return part of my pickup. They gave me a box of Cesar dog food (which was ordered) but instead of it being packed in properly, the dividers were missing and random flavors were added and it was missing over 10 packs. When I returned it and explained, not even an "I'm sorry." "Can we get you a new box?" They did nothing with a frown. What a crappy store. I am now just going to go drive up at Walmart. They are so much better!!

Corporate really needs to take a look at this store. I witnessed some of the most horrendous…read morecustomer service I have ever encountered at a store. Your employees were screaming and cursing at a woman and her teenage daughter because the Mom questioned why one register was running, with a store full of people standing around. The cashier had all her stuff rang up, around $300 worth of clothes, and canceled the order, and made them leave. When I saw how they treated her, I put my stuff back and left too. This happened on 12/13/2024 around 4pm. Firewheel Mall, Garland, Texas. Please pull the cameras and see for yourself. I will never step foot back in that store until Corporate cleans house. I guess your goal is to run people off and not sell clothes? You lost several customers today, for life. Everyone in the store was appalled. The staff were all yelling about how long they had to work, and that they were not getting paid enough. Very low class American Eagle. When the woman asked to make a complaint, they told her that complaining wouldn't matter, that they had the right to "run people off" I honestly cannot believe what I witnessed today. I will post this on every forum that I can find.

I was on a mission to get a perfect pair of dark skinny jeans! Being in a new country, I have no…read moreidea where to buy great denim - if you look in my closet for jeans, they are all branded "Huffer" which is a streetwear boutique brand that originated from NZ. Sure, you pay $150 for a pair but they are the only brand that fits my body perfectly and the length of their jeans are perfect for my legs... that is until now! When looking for jeans, they have to be that perfect material, I honestly cannot explain how it feels, but when you know, you just know. It can't feel "cheap". I went into American Eagle and found a dark pair that was perfect in length and material. The sales representative there; Thom was so helpful and friendly. He was so informative and even gave me a useful tip to download their app to my smartphone to get 25% off on top of the $10 discount if you bough a pair of jeans. Brilliant! The pair of jeans only cost me a measly $22 instead of $40 - absolute bargain and they feel and look good on me, not to sound OTT about it. I am really picky when it comes to jeans so it really is a big deal for me when I do find the "perfect pair". Thank you so much Thom for your help, you were amazing, friendly, your customer service skills are up to par and I will definitely come back and seek for your help next time.