Had a really great experience with laser hair removal. the treatments are reasonably priced and…read morecome in packages if you plan on going through multiple sessions. The team was very accommodating and the facility is really nice. I look forward to my future sessions!

I came in to LuxeSkin for a HydraFacial, and let me tell you - the whole experience from start to…read morefinish was EXCELLENT. First, scheduling was very easy. I opted to make my appointment over the phone, but there's also an online scheduling option, if that works best for you. Maddy took my call and answered any questions I had, and was sweet and professional to work with. I was also sent a text reminder, which I appreciated and shows that they are interested in using up to date scheduling technology, which is a really good sign. Second, the medspa itself. The entry is around the back of the building, which I imagine is important for anyone wanting to be more discrete. Inside, the space was clean and beautiful - it has a relaxing atmosphere and doesn't feel overly clinical. I was immediately greeted and asked if I wanted a beverage, and then was ushered into a second waiting comfy room to fill out my intact paperwork. The music is typical relaxing spa music and they have it at just the right volume throughout the spa. After I filled out my paperwork, Maddy (who just happened to also be doing my facial!) came in and we talked about some of my skin concerns and goals, she was extremely knowledgeable and also just so sweet and friendly, she put me immediately at ease (this was my first HydraFacial). Next, the treatment itself. First off: the treatment room was a great temperature, no harsh overhead lights, and again that relaxing spa music. I changed into the little robe I was given and settled onto the gloriously warm treatment table. The next 50 minutes were just pure bliss, as Maddy expertly did each step of the Elite HydraFacial. It was much gentler than I had expected, like a tiny vacuum on my face. In between, I believe she was putting different serums on, and she did the red LED light for inflammation and anti aging. It was all just so wonderful and relaxing. Maddy was amazing! Afterwards my skin was as soft as a baby's bum, and it wasn't at all red or blotchy, which also surprised me! I went to lunch immediately afterwards without feeling the least bit self conscious, and in fact felt that "celebrity glow" that's so elusive. I also bought a couple of the products Maddy suggested and am already feeling the difference in my skin. TL;DR - I would absolutely recommend Luxeskin spa, and am looking forward to trying more of their services. Especially if you're looking for a facial to do before a big event like a wedding, the HydraFacial Elite at this medspa is the way to go!

I have been going here (FG Naperville, IL Rt 59) for perhaps 15-20 years--mainly for hair…read more HAIR: Anne has been my stylist for that duration. She has done an amazing job with my hair--she's quite genuine and nice. I am a brunette with fine, long hair that I have dyed vibrant pink all over. So, my hair needs to be lightened/foiled then dyed pink, which is kind of harsh on hair, but Anne has kept my hair in great shape. She takes the time needed to do it properly, has a plan for future visits, advises product/product usage, shapes my style well and does an amazing blowout. Very happy!! SPA: The services I've had: massage, pedicure, waxing and manicure. Massage: I haven't done a massage service since my favorite well-studied masseuse left, but it is a wonderful experience that I need to get back to. Pedicure: Pedis are my favorite spa service. It's SO relaxing with massage chairs and excellent & knowledgeable pedicurists! Friends from out-of-town always request I book this service for us. They rave about their pedi experiences! And I do, too! BUT here I must take a star away: Scheduling for 2 or more people has been impossible over the past year and a half; even with two different spa services (one mani & one pedi; or one pedi, one hair appt). Front desk staff has not tried to work with me in figuring something else out; no advising on options like reconfiguring services, add an extra tech for a day or anything else--and I've been going there for 15-20 years! Many out-of-towners have been disappointed; as have I. Waxing: I have always been pleased with their waxing services. Especially my bikini area being extra sensitive. Actually, my skin is very sensitive and I never had an issue with pain during or after waxing. No rashes or ingrowns--from brows to underarms! I've tried waxing at home without success so FG is my go to. Sanitary conditions, skilled waxers--quite good. Manicure: I used to get a regular manicure weekly. I could bring my own polish and get a perfect result each time. I've been trying to save money and do it at home, with poor results, so I need to go back for weeklys. They offer many kinds of manis! I have stayed with regular polish, but if I wanted to try another type, it is available. Overall: A pretty great salon & spa! I've had some appt results that I wasn't thrilled with, but nothing horrible--no botched spa or hair services. I would definitely recommend this location!

Frank Gironda Salon is getting a makeover! Wow do they need it- the salon has been a little stuck…read morebehind the times. But I've seen construction and hopefully this glow-up will be amazing in the end! My stylist Jessica is my favorite. I look forward to our time together, catching up on life. We're at the point where 1. I don't have to tell her "please don't round brush my bangs!" (She knows not to) and 2. I trust her to try new things like a long bob or a slight hint of purple in my color. There's always easy parking outside and they always offer me coffee/tea/water. Post-Covid they have magazines! One of my favorite parts about a visit to the salon is catching up on print magazines- it relaxes me. They've got them. Jess and I definitely talk about all the things in the magazines This is the best time to start going to Frank Gironda because they're getting a GLOW UP!

I had a diamond facial. The environment is very clean & calming…read more I appreciated the estheticians knowledge & professionalism. She really did a thorough job removing blackheads and addressing any issues with a kindness approach. This is on the pricier side but from my experience you get what you pay for. I highly recommend RADIANT medspa.

I had undisolvable filler from another provider that made me swell near my nasolabial folds. 3…read moreother doctors couldn't help me. I came here and ALL of the girls were lovely. They took the time to listen to my insecurities and Jen was able to even out the problem area. I'll only go here from now on.

Elena is amazing. I would highly recommend her services, especially to those who want their skin…read moreto be brighter and healthier, or who need a relaxing facial. Her suite is adorable and there is plenty of parking. As a smart small businesswoman, she has considered all of those details that make a visit to her spa appealing, comfortable, and easy.

Love Spa Lane! Elena is the best. I've been to Spa Lane twice now, the first time for a facial with…read moremy bestie and I came back today for a microdermabrasion. My face always feels amazing when I leave!!! Can't wait for my next appointment. Definitely go see Elena. You won't regret it!

Skin and nail assessment. First time visit plenty of parking, nice location, Super Clean office,…read morenice Staff. Dr. Basko suggested starting with a full body scan, to view all skin and nails concerns. Doctor Basko provided lots of additional information to me. Good communication skills & bedside manners with Dr. Basko. Thank you to the front desk for their consideration in assisting me so well, as a first time patient. Also, thank you too the professional staff. That makes the calls to set up the appts & reschedules as well.

I loved the doctors- and now looking for a new place to go…read more As the other review stated 2 of the office staff cornered me about my bill and demanded payment and a credit card number before they would allow me to leave. I've had to have alot of skin cancer removed and am seeing more.. the mohs doctor was great.. office staff no

Self-care is all anyone seems to talk about, but real talk, it works and it's important! I've made…read moreit a point to get a full spa experience every 3 months because... LIFE. The staff here are truly wonderful and highly skilled, the front desk is extremely kind and accommodating. I have mild scoliosis and couldn't figure out the best approach to a pain-free massage, but leave it to the staff to recommend a "pregnancy massage" - works like a charm for me since I can't lay on my stomach comfortably! Marissa gives - hands down - THE BEST facials. Having never enjoyed someone touching my face (EVER), this is honestly my favorite service each and every time. Marissa customized my facials each time depending on what my skin needs. She's such a sweet person too! Kathy gives the best pedicures and honestly is just a wonderful human being. I lost my mom recently and she just showered me with love - thank you for always being amazing. I've had a few masseuses but Claudia takes the cake and I won't go to anyone else now. She is very accommodating due to my back, and gives me some tips for between massages. She's a wonderful, kind person as well. Thank you for always taking care of me!

I have been to Me Spa one time for a pedicure. That experience was elevated from other pedicures…read moreI've had,but I'm reviewing my most recent visit last week. I opted for an anti-aging facial and booked with Nicole based on review recommendations. I loved her! I only had one facial in my lifetime and that was in April at the Cosmopolitan's spa in Vegas. That facial couldn't even compare to the anti-aging facial I received at Me Spa. After my experience with Nicole, I know what an excellent facial should be. Nicole started by meeting me in the relaxation room and wrapping a warm towel around my neck and brought in a basin and filled it with warm sudsy water to soak my feet. I stayed there for about 15 minutes. Nicole came back to dry my feet and then escorted me to her room. The anti-aging facial comprised of cleansing, applying serums and lotions, exfoliation, vitamin C peel and cupping. Yes, cupping on my face. Everything that Nicole pampered me with was gentle to my face, hydrating and refreshing. Not only did I get a facial, but I got an upper body massage and a foot massage and moisturizing treatment. It was so much more than just a facial. I highly recommend the anti-aging facial. And not only do I recommend that, but I highly recommend Nicole as well. I can't wait to go back Me Spa. I left with a beautiful glowing and hydrating face.

I was charged for a late cancellation although I sprained my toe morning of and could not walk that…read moreday. The person texting me was rude and condescending. They had zero compassion and very disrespectful. They had the nerve to charge me even after I gave the reason to why. I had another appt scheduled the next day which they canceled & rescheduled because she was "sick." Lol. All they do is try to upsell you for literally everything. It ruins the experience making it uncomfortable when it's meant to be calming & relaxing.

This started out as a pretty decent membership however I ran into a problem when I transferred one…read moreof my massages over to my son and schedule the facial for myself they didn't have availability at 95th Street and they courteously scheduled me at 75th Street the appointment was traumatic it was absolutely awful the facility was disgusting and dirty so were the technicians who were supposed to be my facial technician and my son's massage therapist I have been trying to cancel this membership since November they have now charged me for 9 months and my bank finally refused their charge because I kept reporting it as fraud and I called them every month I have spoken to Lisa the manager multiple times who tells me her boss Lindsay is the only one who can refund this because Lisa is not comfortable in the refund system Lindsey doesn't bother to call anybody . She called me back one time when the incident first happened and she was incredibly rude it is actually because of Lindsay that I canceled this membership and her complete lack of customer service, transparency, and obviously ethics ​ she has continued to allow my account to be charged . I am furious that they have taken nearly $800 and won't refund it . I wouldn't recommend a membership with them to anyone

I've been coming here for my pedicures at the recommendation of a friend because she, like me, has…read moretrouble with ingrown nails and they have handled them well here. I see Jessica; my friend sees Vicky. I like that unlike some of the spa/salon combos in the area, they have a quiet room away from the more boisterous salon area for pedicure service. There is a rotating seasonal selection of scrub and lotion fragrances to choose from. I feel like they could use a broader array of colors to choose from, but the lacquer does last a long time. Jessica is very detail oriented and does a good job ensuring any ingrown nail issues are attended to. She's also very nice and fun to chat with. Glad I got this recommendation!

I really liked my experience here! I was due for a serious haircut and needed some help. I'm…read moresomeone who usually just does cuts so I go to cheaper places, but thought I'd upgrade this time by coming here instead as a walk-in and got Marissa. Marissa was so professional and a great vibe - I was really impressed with how she handles clients and what they are asking for for their face shape, and was struck by how personable she was! She then told me she used to own a salon in Chicago and it definitely made sense. She did a great job giving my hair shape and the cut looks really good! I highly recommend her! Honestly would be great if all the stylists were featured on their website - would be a great way to promote too!

I called to make an appointment. The phone basically told me to talk to them through text…read more I refused and waited on the line for a human. Eleven minutes passed and the phone hung up on me. I then called right back and did the text appointment option. Mind you I am a brand new patient trying to make an initial exam appointment. I sent the text. I got a reply from I believe AI. I explained what I needed to the AI via text ( unusual at best). I initially thought humans would answer. 48 hours later, NO REPLY. So I sent a text, "NO wonder you have such bad reviews, it's been 48 hours since I asked for a callback. This all happened on Monday. Today is Friday. This office doesn't care AT ALL in the least if you called, left a message or want to make an appointment. That's my opinion and I haven't stepped foot in the office nor spoken with a human!! Good luck!

I am a retired physician who had a skin lesion that was badly managed by Dr Kappelman's office. The…read morePA who evaluated me, did the initial biopsy, and then the excision was technically competant, however she exercised poor clinical judgement in the direction of an extremely aggressive approach to treatment, which resulted in an office operation that removed a large chunk of totally normal skin, and took 8 sutures to close. My case had the dermatologist's attention for only the 15 seconds she came into the room to give the nod for the surgery. Whether she looked at or paid any attention to the "lesion" itself is questionable. A shave biopsy had been taken on the very small area of skin on my first visit there. It showed a very low-grade type of basal cell carcinoma....something that was even less likely to be a problem than the standard type of basal cell. Twice before the actual surgery, I suggested directly to the PA that she was being overly aggressive, ie employing an "overkill" approach. That had no effect on her thinking or management plan. When I sat on the table the day of surgery, the PA and the Dr were looking at no lesion, only scar tissue. There was no visible tumor. It had been removed by the original shaving. This was verified because the pathology report from the skin they removed confirmed it. It revealed that there was no tumor there, just normal skin and some scar tissue healing at the location of the original shave biopsy. Yet they proceeded with surgery on my normal arm. The proper management of this would have been to postpone the surgery for 3-6 months and see if anything grew back. That would have saved me from an unnecessary surgery and its related significant expense. I wrote a detailed complaint accusing them of poor clinical judgement and an overly aggressive approach to my treatment, including my concern that their attitude would negatively affect other patients as well. I did hear back from the doctor who denied there was any problem with how it was handled. Decide for yourself whether undergoing surgery for removal of normal skin was a good outcome. I strongly recommend that you avoid this office.

Ashley is amazing! Facials are first class in a small beautiful setting. I'm so excited to have…read morefound this gem in Naperville!

This is hands down my favorite place to go for waxing and skincare. Plus she uses local companies…read morefor some of her skincare products that I just love.