It is pretty hard for a Doctor to receive a low rating because most people would rather move on than leave a bad review, but Dr. Shaikh breaks all barriers. Unfortunately, my experience with Dr. Shaikh was so negative that I have to comment. In summary and in my opinion only:
* The practice is dysfunctional and inefficient. (Admin does their best)
* Dr. Shaikh is rude, overbearing, egotistical, controlling and opinionated.
* Multiple, confusing and dysfunctional online portals
* Doctors other than Shaikh appear to have very little autonomy which leads to you effectively not being treated by the person actually seeing you.
For the record the admin staff and other practitioners at Soluna health are nice people. They have a fantastic Acupuncturist as well.
Unfortunately Dr. Shaikh, in my opinion has absolutely the worst bedside manner of any Doctor I have experienced in my 67 years! Eg. When I was really sick with Covid at home early in my experience with her, Dr. Shaikh decided to pay a home visit. (Well thats nice I thought!) Unfortunately for some unknown reason, she couldn't find my house (hard to believe with Google directions) Instead, she got lost and left me a verbally abusive and angry voice mail saying she couldn't find my house because I must have given her an incorrect address and would be charging me for the visit! I immediately tried calling her back and also through the office but she wouldn't take the call and moved on. Of course with terrible Covid Symptoms I was really in need of care. Unfortunately I didn't get it that day!
More recently, after a five day wait due to Thanksgiving and availability of a doctor at the practice, I presented myself with swollen glands+throat and also a CT scan showing a diagnosis of borderline bronchiectasis. I really felt by that stage that I had some serious ongoing bacterial infection and was literally begging for some immediate treatment with antibiotics. The doctor I saw (not Shaikh), tested for covid (I never got the results) and discussed the possibility of Amoxicillin but sent me on my way saying she would consult with Shaikh and let me know how to proceed, she also gave me a way to collect a sputum sample from my cough if possible. She did no other testing.
24 hours later I was informed that they wouldn't give me any Antibiotics until I was able to deliver a sample (from a deep, very unproductive cough).
I knew I needed a different level of care so I decided to go to an alternative provider and was tested for Covid, RSV and Strep throat and received results in 45min. The result ws positive for strep and I was immediately given a solid antibiotic and feeling better writhing 36 hours! Thank goodness I decided to take my care into my own hands and go to what I believe is a much more functional competent health care provider other than Soluna Health.
I have now changed to a PPO that will allow more flexibility and better choices when it comes to Primary care physicians. read more