Nathan came out and installed an outlet for a car charger. He was on time, did a walk around my…read moreproperty before deciding what materials to use, and made sure he had all the information from me before absolutely crushing the work. Nathan was extremely helpful and informative before he showed up on site for install, setting my expectations, and answering all my questions. Can't recommend Albers enough.

Portable generator- Hard wiring of a manual transfer switch…read more First off I found it was kind of difficult to find an electrician locally that would even give me a quote but I was able to get two quotes for the job. Nathan provided the better price. He was also ok with using the switch I already bought without really knowing that they usually use a interlock and sub panel. Anyway he did the whole installation and testing on a Saturday morning. Flush mount would look better but wasn't room and it's not like it's a new house. He showed he how everything works and tested it with the generator running I am so happy Don't Have worry about power outages this year I'm ready!

Quoted $1,300 to replace 12 dimmer switches. Electrician showed up with 10x ELEGRP DM19-WH10…read moredimmers -- a $50 10-pack that's not sold at Home Depot, Lowe's, or any electrical supply house, only online on Amazon/eBay. This is bottom-of-the-barrel DIY junk, not contractor-grade or industry-standard material. So to recap: wrong quantity, wrong product, premium price. When I called this out, they walked away from the job instead of making it right. This felt like an attempt to install the cheapest possible parts at an inflated price and hope the customer wouldn't notice. If I didn't know better, they would have gladly taken advantage of me. Unprepared. Unprofessional. Complete waste of time. Do not recommend. Ever.

Bella Electric installed solar panel battery. The staff is very friendly installation was completed…read morewith two days. The job was done professionally. For price you pay you get good service. Customer service is great they are very helpful with troubleshooting.

Mark is very experienced and provided practical solutions. He is punctual and cleans up after he…read moreis done working. His pricing is fair and I would use his services again.

Great communication, super competitive prices, and good quick work. Showed up a few minutes early…read moreand all is working properly. Had a sub panel replaced not during an emergency, all went so well. Cleaned up after, very pleasant interactions. Never felt any sales pitch or attempt for an upsell.

Luke installed a new 40 amp circuit for me to accommodate an induction cooktop. I live in an older…read morebuilding and there was very little room to run new wire. Luke figured out the best approach and, before quoting the job, asked if I was sure I wanted to go through the expense for this cooktop. I was. Luke came out and completed the job in just a few hours. Made sure everything was working correctly and cleaned up the job site. Very professional and easy to work with. Highly recommend.

Luke did a big electrical project at our office - changing 10 fluorescent lights for LEDs,…read moreinstalling recessed lighting in one room, and fixing a variety of other random issues that had been bugging everyone. He did an amazing job, with excellent communication. He'll absolutely be our go-to call for any electrical work in the future. Thank you!

We had Service Pro Electrical relocate and flip our electrical subpanel from the closet wall to the…read moreexterior wall, and we couldn't be happier with the experience. After getting multiple estimates, Service Pro Electrical's quote came in about $1,200 lower than another contractor we had considered, while still providing outstanding quality and service. Mike, the owner, and his colleague Jeff arrived right on time, were professional, courteous, and extremely efficient. They completed the job ahead of schedule, thoroughly tested every circuit to make sure everything was working properly, and left the work area clean. Their workmanship and attention to detail gave us complete confidence that the job was done right. We also want to thank Mike for referring us to Tommy for the drywall repair. Tommy's estimate was also lower than another drywall contractor we contacted. He was professional, respectful, did an excellent job repairing the wall, and cleaned up so well that you would never know such a major repair had been done. From start to finish, the entire experience exceeded our expectations. We highly recommend Service Pro Electrical for electrical work and truly appreciate Mike's recommendation of Tommy for the drywall repair. Both provided exceptional value, quality workmanship, and outstanding customer service.

Replaced our electric panel. Did it in a few hours, for a reasonable price. I liked that they…read moredetail exactly what they plan to do in writing so there are no surprise charges, and you review the contract before agreeing. Very professional.

Great electrician with fair pricing. Got their services three times and they always delivered…read morestellar results.

Installed ceiling fan did a great job, relocated the fan and covered the whole in the ceiling and…read moreit all looks great.

We had a great experience with Bright Power Electric. Alex came out to troubleshoot an electrical…read moreissue where a circuit had tripped and wouldn't reset. He quickly diagnosed the problem, swapped the breakers to troubleshoot the circuit, replaced the affected outlet, and got everything working again. What I appreciated most was the friendly, professional, no-gimmicks approach. There was no pressure or attempt to upsell unnecessary work--just straightforward troubleshooting and a proper fix. Very satisfied with the service from start to finish. Friendly, knowledgeable, efficient, and honest. Definitely a 5-star experience, and I would use Bright Power Electric again.

I honestly can't say enough about this company. I originally hired them to install an EV wall…read morecharger, and unfortunately, something went seriously wrong afterward. Without getting into all the ugly details, let's just say electricity, smoke, heat, and your house are NOT things you ever want partying together. Here's why they still get 5 stars from me: when I called them, they came back out, owned the situation, fixed the issue, and made everything right. No finger-pointing, no disappearing act, no excuses. They were honest, professional, and stood behind their work -- and that says a lot about a company. I'm genuinely WOWED by how they handled everything. I would absolutely use them again and strongly recommend them. Trust me when I say you won't regret hiring them. Sure, it might almost cost you your house ... but they'll come back the next day and make it right! Seriously though, my only complaint is that I wish they could have come out one day sooner considering how serious the situation was. Other than that, the way they handled the problem afterward completely changed my opinion of the experience. Mistakes happen. How a company responds when something goes wrong tells you who they really are. These guys stood behind their work, and they earned my 5 stars. Believe me, after what happened, there was a moment when I was ready to leave a 1-star review and write a novel about it. But mistakes happen, and I believe a company should also be judged by what they do afterward. They owned it, fixed it, treated me right, and stood behind their work. That's why I'm giving them 5 stars. My only real complaint? Considering my electrical panel was apparently auditioning for a house fire, I really wish they could've made it out one day sooner

Professional and will go out of their way to make sure it's done right, they had vendor/distributor…read moreissues, but came through with the least amount of impact to us as they could control.

To be clear, my review is based on my interactions, bidding process and scheduling with Family…read morefirst. Here is the whole story: I originally installed solar 9 years ago and recently my solar panels hadn't produced as much as they used to. I requested several quotes and had 3 top contenders. Family first rang me up and I immediately had a gut feeling that they were the ones for the job. I bought an Enphase Envoy metered S and a Combiner Box 4 that I purchased directly from Enphase. What does this mean? Basically, I lost the ability to monitor my solar panels and needed to see if they are producing what they should and feeding back into the grid. My last SDGE electric bill was $590 which was totally ridiculous since I have over 20 solar panels on my roof. Anyways, back to family first, I spoke with Anthony and he was very receptive, called me back to answer my questions, told me what to purchase from Enphase. So , gave him my verbal agreement, he asked for several photos and videos, in which I sent. I spoke to him , had a clear plan of what the job will take, even had a group call with the actual service technician. Appointment made. I took the day off so that I can be on site and get educated and informed in case something was wrong with my panels. Less than 12 hours before they were supposed to show up (the night before), Anthony's technician called me. He said he needed to cancel because he will need a "whole crew" to do this job". I was livid. I explained to him that he made the appointment, was on the group call with me and Anthony, and that he knew what the job needed. I had taken a vacation day from work to be home for the job. But he proceeded to give me excuses how he did not know that the job needed a whole crew. I tried calling Anthony, and my call went straight to voicemail. He called me back and ended up dropping the call. Pretty bummed at the situation, my gut feeling was to cancel the job and hire someone else. I ended up hiring a local company (I posted a review about them). It only took 1 technician and 1 apprentice to do the job. It took them 3 hours to get the install completed. I am glad that I did not have "Family First Solar" do the job. I felt as if they were trying to upsell me on my repair. Instead I hired an actual electrical company who had been around for over 20 years. Bottom line, say what you mean, mean what you say. I don't like to flake on people. If you've made an appointment, keep it. I've learned so much during this process. I'm hoping that by sharing my experience, you can learn as well. In response to Anthony's comments: Yes I sent a video on Wednesday2/14/24 , 2 days prior to the appointment. However, I sent several photos and videos a week prior 2/8/24 via email to Anthony clarifying the project. And ....we had a phone conference call with David and Anthony on the phone detailing the project. Bottom line is: The communication breakdown was not from me, the customer. I did not add any new tasks to the job. I had been discussing the details a week prior. Anyways, the other company I hired did the job in half a day with 1 electrician and 1 apprentice. I guess we can sum up this review as a breakdown in communication and not the job itself. I'll add a star for Anthony's diligence. However, owning up to a mistake and showing extreme ownership is another trait that I would have fully respected.