In reply to Tiffany,
at no point she had a bad customer service experience. Let me point out.
On Sunday July 3rd, 4th of July Weekend. Her Dad which BTW is a personal friend and a associate at a non profit organization we both belong to, and he is the POLICY HOLDER, dialed my Cell Phone Asking for assistance to please Insure a new 2016 Vehicle his Daughter Tiffany was in process to purchase, Dealer will not allow her vehicle to be driven off with out insurance. Having my family waiting I spent over 30 minutes of my personal day off to make sure Tiffany will have her car insured. I have gone out of my way many times to assist this policy holder, and which I have only seen Tiffany once in my life for less than 1 minute ( when her dad introduced me to her ), again she is not the OWNER OF THE POLICY. WITH ALL THE HELP I HAVE PROVIDED HER FAMILY AND SHE COMES TO RATE US 1 STAR. AND TO TOP IT OFF SHE DISRESPECTS ME VIA PHONE, HER REVIEW ITS NOT A LEGIT ONE. Please make sure a review is issued by the actual client, and report all the great experiences in customer service I assisted her dad every single time he has needed my help. To finalize I advised her parents of how disrespectful her daughter was to me, her parents apologized and recognized she had done wrong. read more