Tim (AWS) said they reviewed my solar system and confirmed the production shortfall, and they would…read morecompensate for the shortfall even though it is beyond the warranty. They suggest regular cleaning will help keep performance on track. I am still skeptical, but I will do this and keep track of the system production monthly to see whether or not it's going to meet the guaranteed minimum production. I truly hope my solar system would performed as they claimed; I would be happy just to get the guaranteed minimum production. I updated my rating back to 5 Stars based on their cooperation in addressing the issues reasonably fair.

AWS did the solar on my house maybe like 4 years ago now and everything has been tip top shape…read more Anytime I've needed service on the system they have been great to come and fix it. Worth getting a quote from them.

I did a ton of research and decided to go with Neosun and they installed a 14KW system with Tesla…read morePowerwall. They handled all the permits and SCE coordination to ensuring timely completion. Daniel & Nare were working with me on this one and the crew completed the work in a day. Fair price for the scope of work. If you're in the LA/OC and doing your homework on solar installers -- these guys are worth the call.

I had a pleasant experience working with Neosun, Nare really helped me through the whole process…read moreand answered my questions on time, overall very smooth process ! their pricing was very fair and very competitive compared to other companies ,I got 20 kw enphase power bank, and I am able to run the whole house without depending on the utility company , definitely recommend!!!!!!

I couldn't be happier with OC Solar! From start to finish, their team was professional,…read moreknowledgeable, and truly committed to finding the best solution for my home. They installed a complete solar system that's already making a noticeable difference in my energy bills. Even better, they set me up with backup batteries so I have peace of mind knowing I'll have power when I need it most. And the locked-in rate they secured for me? That's going to save me money for years to come. The installation crew was efficient and respectful of my property, and the whole process was much smoother than I expected. OC Solar made going solar easy and stress-free. If you're considering solar, I highly recommend OC Solar. They deliver quality work, excellent customer service, and real value. Five stars all the way!

This has been an unnecessarily difficult process. Communication has been non-existent. I have…read morebeen handed off to various people every time I called trying to get information. They do a lot via text, which I liked, but it turned out not at all useful. I would text for updates, and hear nothing back. I would call to find out my contact was out of the office, on vacation, or any number of excuses. This went on for many weeks. I did not know the date for installation until a delivery of equipment showed up at my house unannounced. It was a good thing I happened to be home that day! I thought the installation itself had gone well. They installed the system in two days and everything looked great. Then, I had to wait for the meter collar to be installed. I was told it was going to be performed by their technician. Turns out it has to be done by SCE and that had not been scheduled. After I called again, SCE was finally notified. SCE arrived several days later to discover the cables were too short to install the meter. Now I have wait again for OC solar to come out again and fix this issue and wait again for SCE to finally install the meter so that I can use my new system. I hope the system works.

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

I'd highly recommend Solar Optimum and Roofing Optimum…read more We've had our solar system from Solar Optimum for more than 10 years, and our experience is a great example of why choosing the right company from the beginning matters. They installed a high-quality system that has performed extremely well over the years. At one point, both of our inverters experienced a manufacturer-related issue. In fact, Solar Optimum identified the problem before we even realized something was wrong. They worked directly with the manufacturer to secure a replacement inverter at no cost and handled the installation quickly and professionally. When it came time to replace our roof, we didn't hesitate to reach out to Solar Optimum again. Their GAF Master Elite certification and the advantages of having the same company manage both the solar and roofing work provided tremendous peace of mind. The warranty benefits are excellent, and the roofing warranty is transferable, which adds real value and is something many roofing companies do not offer. We recently completed a full solar removal, reroof, and solar reinstallation project with the Optimum team, and we couldn't be happier with the outcome. The entire project was completed in about a week, exactly in line with the schedule that was provided at the start. The crews showed up on time, worked hard, communicated well, and cleaned up thoroughly at the end of each day despite the significant amount of work involved. From start to finish, the process was smooth, professional, and well-managed. It's rare to find a company that delivers this level of service over a relationship spanning more than a decade. We couldn't be more pleased and highly recommend Solar Optimum and Roofing Optimum.

I contacted Solar Optimum for a home backup battery installation using an Enphase 10C battery. They…read moreinitially quoted me $10,146.50 for the project. Before conducting a site inspection, they required me to sign a contract and pay a $500 deposit. After completing the site plan, they informed me that a panel upgrade was necessary and that the battery would need to be installed in an inconvenient location. These changes increased the project cost by an additional $3,700, bringing the total well above the original quote. I was surprised by such a significant price increase and decided to cancel the project. I then requested a refund of my $500 deposit. It took nearly two months and more than ten phone calls before I finally received an answer. At that point, I was told that the deposit was nonrefundable because I had signed the contract. I find it unreasonable that Solar Optimum required a signed contract and deposit before conducting a proper site assessment, then substantially increased the price afterward and refused to refund the deposit when I chose not to proceed. In my view, a thorough site inspection should have been completed before providing a quote and requiring a commitment from the customer. Based on my experience, I would advise potential customers to carefully review the contract terms and understand the refund policy before signing.

I shopped around with several solar companies before reaching out to Solar Shoppers. I was referred…read moreby a friend and could not have been happier with the decision. I first spoke with Levon on August 10th and informed him of exactly what I was looking for. Levon designed the exact system I was looking for and was available day and night to answer all of the questions we had regarding changes and updates to the system. Levon was extremely knowledgeable on the entire process and emailed us during every step of the process. Our system was installed on September 7th and would have been earlier if it wasn't for us delaying the project being out of town and not getting the documents back to Levon sooner. Overall even with the delays the system was installed less than 30 days after contacting Levon. The install was very smooth and the foreman for the install project explained the entire process that morning and what the next steps would be. Again everything that was explained was exactly how the process went to the very last detail. The solar inspection from the city was on September 16th and we received PTO on September 20th. Our system has been operating for almost two months now I don't have one complaint about except I wish I would've call Levon at Solar Shoppers from the beginning. If you are looking to get solar for your home I would definitely recommend getting a quote form Solar Shoppers. Of all the companies I spoke with no of them could beat Solar SHoppers price or timeline to complete the install.

Shawn responded very quickly to our request for a quote and exceeded our expectations. Shawn not…read moreonly blew the competition out of the water but provided in depth analysis of the system that would best suit our needs. He did not sell us the most expensive system but optimized to suit our current and future needs. We now own our solar and are set for years to come. The crew was more than professional, never leaving any trace that they had even been there. All conduit was painted to match our home and we are proud of the product on our property. Other companies pitched a leased solar system while Solar Shoppers provided an option that allows us to own our system and get out of the grips of SCE!

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Sunline did a great job with our solar and battery installation. Several years later, all is…read moreworking better than expected.